Kia K5 Service Bulletins (2023)
68 manufacturer communications on file.
- February 9, 2024•Document ID: 10250517Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE303_R2
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (61)Associated Documents - February 2, 2024•Document ID: 10249929Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB_BOD322_R1
- Date Added:
- March 2, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID & C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the rear trunk lid chrome garnish trim and the C-Pillar(s) chrome garnish trim on certain 2023-2024MY K5 (DL3a) vehicles produced from May 1, 2023 through September 29, 2023, which may be loose due to an insufficient lamination layer.
Associated Products (2)Associated Documents - December 7, 2023•Document ID: 10247556Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- TSB_ELE320
- Date Added:
- January 6, 2024
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
Associated Products (21)Associated Documents - November 7, 2023•Document ID: 10245169Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB_BOD322
- Date Added:
- December 5, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - This bulletin provides information to inspect the rear trunk lid chrome garnish trim and the C-Pillar(s) chrome garnish trim on certain 2023MY K5 (DL3a) vehicles produced from May 1, 2023 through September 29, 2023, which may be loose due to an insufficient lamination layer.
Associated Products (1)Associated Documents - October 5, 2023•Document ID: 10243928Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE314
- Date Added:
- November 4, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
Associated Products (30)Associated Documents - September 28, 2023•Document ID: 10242982Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- TSB_ELE303_R1
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryThis bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (28)Associated Documents - September 28, 2023•Document ID: 10242937Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA108
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.
Associated Products (7)Associated Documents - September 25, 2023•Document ID: 10242913Service Bulletin/Repair InstructionsPOWER TRAIN; STEERING; SUSPENSION
- Mfr Comm. #:
- PS750
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryPITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
Associated Products (49)2024 Kia EV62024 Kia K52024 Kia Seltos2024 Kia Sportage2024 Kia Telluride2023 Kia EV62023 Kia K52023 Kia Seltos2023 Kia Sorento2023 Kia Sportage2023 Kia Stinger2023 Kia Telluride2022 Kia EV62022 Kia K52022 Kia Seltos2022 Kia Sorento2022 Kia Sportage2022 Kia Stinger2022 Kia Telluride2021 Kia K5+ 29 moreAssociated Documents - May 23, 2023•Document ID: 10236640Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2301_TSB_R2
- Date Added:
- June 1, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2021-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (3)Associated Documents - April 19, 2023•Document ID: 10235105Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- TSB_ENG239_R1
- Date Added:
- April 28, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters.
Associated Products (11)Associated Documents - April 19, 2023•Document ID: 10234602Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PS744
- Date Added:
- April 22, 2023
- Manufacturer:
- KIA
SummaryPITSTOP: COOLANT RESERVOIR OVERFLOW PORT - This Pitstop provides information regarding the presence of engine coolant residue found on the coolant reservoir of some 2021-2023MY K5 (DL3a) vehicles equipped with a 1.6L T-GDI engine. The coolant reservoir on these Kia models was designed with a coolant overflow port located in the rear of the reservoir. During normal vehicle operation, coolant level may rise at or above the overflow port which can seep out of the coolant reservoir, therefore causing coolant to flow out and accumulate around the center seam of the reservoir. This may lead technicians to believe the coolant reservoir is faulty.
Associated Products (3)Associated Documents - March 29, 2023•Document ID: 10233316Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- PS742
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryPITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow Electric Oil Pump (HF EOP) protective connector cover may NOT be installed on the new/remanufactured WDCT assembly during production or remanufacturing. The HF EOP connector may become contaminated during shipping and/or may become contaminated with oil and/or coolant during installation.
Associated Products (6)Associated Documents - March 8, 2023•Document ID: 10233315Service Bulletin/Repair InstructionsPOWER TRAIN:CLUTCH ASSEMBLY
- Mfr Comm. #:
- TSB_TRA101_CLSD
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.
Associated Products (5)Associated Documents - March 8, 2023•Document ID: 10232939Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA107
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA526) - This bulletin supersedes SA502. This bulletin provides information to update the software logic of the A/T system on certain 2022-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.
Associated Products (4)Associated Documents - January 4, 2023•Document ID: 10230494Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; PARKING BRAKE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
- Mfr Comm. #:
- SC252_TSB_R1
- Date Added:
- February 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled
Associated Products (4)Associated Documents - December 16, 2022•Document ID: 10227840Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM; PARKING BRAKE; FORWARD COLLISION AVOIDANCE; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
- Mfr Comm. #:
- SC252_TSB
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled
Associated Products (4)Associated Documents - December 13, 2022•Document ID: 10227844Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC252_OWNR_DL3
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia America, Inc. is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Hydraulic Electronic Control Unit ("HECU") in certain 2022-2023 MY K5 vehicles.
Associated Products (2)Associated Documents - December 8, 2022•Document ID: 10227843Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC; PARKING BRAKE
- Mfr Comm. #:
- SC252_QA
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC252).
Associated Products (4)Associated Documents - December 8, 2022•Document ID: 10227842Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE; FORWARD COLLISION AVOIDANCE; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SC252_DPSM
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia America, Inc. is conducting a Voluntary Service Campaign on the following vehicles: Certain 2022 MY Sorento vehicles manufactured from December 8, 2021 through May 23, 2022. Certain 2022 MY Telluride vehicles manufactured from November 29, 2021 through September 1, 2022. Certain 2022-2023 MY K5 vehicles manufactured from December 7, 2021 through September 12, 2022. The Hydraulic Electronic Control Unit (HECU) controls the vehicle's Electronic Parking Brake (EPB), Electronic Stability Control System (ESC), and Auto-Hold features, among other related functions. The HECU in these vehicles may have been produced by the supplier with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the vehicle's EPB light, ABS light, ESC light, Auto-Hold light, and/or Forward Collision Avoidance Assist light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC, and Auto Hold functions may be disabled.
Associated Products (4)Associated Documents - December 8, 2022•Document ID: 10227841Service Bulletin/Repair InstructionsELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); PARKING BRAKE; FORWARD COLLISION AVOIDANCE; SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SC252_DP
- Date Added:
- December 20, 2022
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia America, Inc. is conducting a Voluntary Service Campaign on the following vehicles: Certain 2022 MY Sorento vehicles manufactured from December 8, 2021 through May 23, 2022. Certain 2022 MY Telluride vehicles manufactured from November 29, 2021 through September 1, 2022. Certain 2022-2023 MY K5 vehicles manufactured from December 7, 2021 through September 12, 2022. The Hydraulic Electronic Control Unit (HECU) controls the vehicle's Electronic Parking Brake (EPB), Electronic Stability Control System (ESC), and Auto-Hold features, among other related functions. The HECU in these vehicles may have been produced by the supplier with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the vehicle's EPB light, ABS light, ESC light, Auto-Hold light, and/or Forward Collision Avoidance Assist light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC, and Auto Hold functions may be disabled.
Associated Products (4)Associated Documents