Kia EV6 Complaints (2022)

275 consumer complaints on file.

#11637594January 22, 2025
UNKNOWN OR OTHER
Brought in vehicle to complete safety recall SC327 per letter that was received. When I got to the dealership, they advised me that it was completed on 1/9/2025 at the dealer that I purchased the vehicle from. This is not the case as I purchased the vehicle in Indiana but I live in Michigan, this was my first dealership visit since purchasing the car. When the technician checked the car, they found that it was not updated for SC327.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636146January 15, 2025
STRUCTURE:BODY
Liftgate/Back Hatch consistently immediately automatically closes after opening, and has hit both drivers on the head before able to move out of the way. More detail: to open the back, one pushes a button, the rear hatch beeps, and then it automatically opens. During this, the user often leans inside once the opening is open enough. HOWEVER, recently when the door reaches its apex, it beeps again and immediately automatically starts closing, oftentimes hitting people on the head (thus, a safety issue, and it HURTS). Sometimes one has to re-open the door 3 or more times before it will stay open. Have contacted dealer, and the dealer literally said "the manual says sometimes it won't work when it's cold out." So it's a safety issue (since it has hurt two drivers) but Kia refuses to do anything about it.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11635978January 14, 2025
ELECTRICAL SYSTEM
This is related to the NHTSA Recall Number24V867. We recently received this notice (a few weeks ago) and were planning to get it taken in. However, before we were able to do so it died with ZERO warning and simply wouldn't start. Had it towed to a dealer, who ignored that there is a recall, said the problem was the 12V battery being dead, and asked for $500 to replace the 12V battery... which was clearly damaged by the defective Kia charging system. So our complaint is two parts: i) allegedly the system would at least warn before dying (it didn't). and ii) in the process of being defective, it damaged other components and Kia is trying to not repair those claiming they're not under warranty. That is, frankly, crap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635905January 14, 2025
ELECTRICAL SYSTEM
I was about to drive to work and was still in the local area when suddenly a message popped up saying: "check electrical system" and "drive speed reduction", not allowing me to drive more than 10 mi/hr, but only about 30 seconds later a warning sound popped up and kept making noise. It was very dangerous for me. I had to pull over and call a tow truck via the Kia app (luckily the Kia app was still valid until 1/15/2025). At the time I reported, the car was at the dealer and there was no response from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634658January 7, 2025
STRUCTURE:BODY, AIR BAGS
On [XXX] I was driving in the City of Tampa. Stopped the vehicle to make a left turn, waiting for oncoming traffic to clear. Without any warning the vehicle sped off at a high speed at crashed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11633782January 2, 2025
ELECTRICAL SYSTEM
12 Battery discharging And not recharging while off Charges only when turned on But all other functions as with air conditioning/ heater and alarms workwhile turned off the main battery But battery which runs all functions k n dose not charge it's self and degrades over time. 24v200 recall Ref #sc302 This recall supersedes 24v200. Battery died again after 30 days.voltage went down to 12 volts as normal would be ed 12.8 if working properly This is the 4 th time battery has demishied. Battery was replaced. 1 ,but still dose no g work properly. Have had two recalls that are not on your list. Of problems but I have received from Kia. Check added info. Also if power goes off on the 12 volt car will stop working It's happened twice with this vehicle. Was buy Kia access tow service. I added a cord so I could monitor the off voltage which was isolated to monitor the voltage as there is no way else to do it. When needed to check 12 volt system . I have 9860 mile a on this vehicle. Owned since 2022 march.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632683December 27, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Kia EV6. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was not able to restart. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V867000 (Electrical System). The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V867000 (Electrical System). The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631978December 21, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The defogger system. The car window’s suddenly fog up while driving and not adjusting the system. Theres no warning the windows start fogging up. I adjust to just front defrost on high and it takes 10 to 15 seconds to clear the windows good enough to see clearly . I took it to the dealership and was told nothing was detected. Mechanic told me he turned it up to 85, my cars high setting is 82, and tested the air temperature stating it was up to 105°. This just started after the latest recall was completed by the dealership. I’ve attached pictures of the windows fogged up while the system was on auto. This had happened 3 times since the first incident with the system off auto as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630458December 12, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
The driver cluster in front of steering wheel constantly goes from blank to partial screen to proper driver display. I have video of this happening. The speed, turns signals, odometer and blind spot information cannot be seen during the blank and partial screen. The dealer has replicated the problem. I’m out of warranty so replacement will cost $8500. There were no issues up to the point where it failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629773December 9, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I purchased my car 08/08/2022, my car stopped charging by June 2023. I took it to the shop and was told, it was my charger. In August of 2023, I was told it was the ICCU. From 06/2023-12/07/2024, I had a total of 9 recalls on this car. Kia did not notify me at all for any recall with the exception of the second one that occurred in December of 2024 (the 9th recall). Some of the recalls I found online when my car failed to charge, one my insurance company notified me of and others I found out when I had other issues with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626908November 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated while driving approximately 55 MPH, the vehicle suddenly lost motive power. The vehicle was coasted to the side of the road, the contact waited for a while, and then restarted the vehicle. The contact stated that several unknown service vehicle warning lights were illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle was returned to the owner and returned to the dealer approximately 12 times. The vehicle had been taken to another dealer, Executive Kia (1164 N Colony Rd, Wallingford, CT 06492) who diagnosed the vehicle and determined that the battery had failed and there was battery acid accumulated on and around the battery. The battery acid was cleaned but the vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625821November 18, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
While braking in parking lot with low speed and turning the steering wheel, all of sudden the vehicle reving up by itself and then accelerate forward uncontrollably.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11620134October 16, 2024
ELECTRICAL SYSTEM
EV6 12v Battery isn't being maintained by the system and has failed and needed replacement. ICCU has been inspected under the recall but not replaced. The 12v battery is out of 36k mile warranty and has to be replaced out of pocket, when early failure is likely due to keeping the battery in an undercharged state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619093October 10, 2024
UNKNOWN OR OTHER
I recently experienced a serious safety issue with my less than 3-year-old Kia EV6. The 12-volt battery unexpectedly failed, rendering the vehicle inoperable, including the doors. This occurred twice: once while the battery was still under warranty, and again after the warranty expired. The second failure left my wife and daughter stranded in a dark parking lot at night. Despite numerous online reports of similar incidents, Kia refused to replace the battery under warranty, citing the mileage. This is a significant safety concern, as a failed battery can leave drivers stranded in dangerous situations. I contacted Kia corporate to request compensation for the replacement battery, but they declined. I believe Kia should take responsibility for this widespread issue and replace these defective batteries at no cost to consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614189September 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact received notification of NHTSA Campaign Number: 24V200000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that a battery message was displayed. The vehicle was towed to a local dealer, but the diagnostic result was unavailable. The vehicle was repaired on three separate occasions: however, the failure reoccurred. The contact stated that approximately 15 hours were needed to fully charge the battery. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612692September 4, 2024
ELECTRICAL SYSTEM
The ev6 12 volt battery is not being charged by the main battery. It was recalled for overheating and not charging. I took it in and it was supposedly fixed. Took about three weeks. It happened again and I didn’t have my car for three weeks. I am now on my third time where the small battery is not charging and we were almost stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612680September 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated while driving at an undisclosed speed, a message was displayed "Stop the car, check electrical system" and the vehicle experienced a loss in motive power. The contact stated that the vehicle was serviced at a local dealer under NHTSA Campaign Number: 24V200000 (Electrical System); however, after one day, a message was displayed "Stop the car, check the electric system". The vehicle was towed back to the same local dealer for repair; however, the contact was advised that the recall repair might have damaged the vehicle and the contact would have to seek further repairs at another local dealer. The vehicle was not repaired due to the costs of the repairs and towing. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610753August 25, 2024
ENGINE, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
On multiple occasions, while driving on the freeway, the vehicle experienced a clunking noise and complete loss of propulsion. Safety was put at risk as the vehicle had to navigate off to the shoulder of the freeway at a speed significantly slower (due to no acceleration available) than traffic with reduced braking capability. Once on the shoulder the vehicle needs to be turned off then on again then it functions as normal. Due to the intermittency of the issue, the dealer was not able to reproduce the problem, therefore they will not fix it. When the issue occurs, there are no warning messages on the display. The dealer has stated there are no error codes stored in the computer. This issue seemed to go away after an ICCU fix was applied, but came back after the ICCU recall was recently applied. This incident has occurred on the following dates: On freewayFeb 2023 On FreewayJune 2023 On FreewayJuly 7 2023 On FreewayJuly 20 2023 On FreewayJune 26,2024 On FreewayAugust 20,2024 3:13 PM On FreewayAugust 24, 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609413August 19, 2024
STRUCTURE:BODY
The sunroof glass exploded on a hot day while my wife and I were in the car traveling 55 mph with the air-conditioning on. The remaining glass edges were flared up and outward. The sunroof glass was fully closed and the cloth sun shade covered the glass. It was either improperly installed or the materials could not withstand the heat. Nothing impacted the glass. The glass could have cut & injured us badly or blinded us, causing an accident with another vehicle or property. I felt this was a manufacturer's defect, but Kia denied us a warranty repair. I have pictures of the large hole in the middle of the glass. The vehicle was driven to the dealer where it was available for inspection. My insurance was notified. There was no warning or symptoms of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606282August 3, 2024
ELECTRICAL SYSTEM
Originally this 2022 Kia EV6 on the dashboard was showing 225-230 miles at 100% charge. Then the dashboard charge at 100% showed only 180 miles. I got the Recall Notice about this matter, took it in to the Kia dealer. They did a software download and then the dashboard charge at 100% showed 195 miles. I took it back and Kia did another software download, then the dashboard charge at 100% showed 205 miles. Kia declared my EV6 was fixed. I have driven it only 10,000 miles !!!! The software download did NOT fix the problem because it is still not showing the pre-software problem charge at 225 miles. This is a 10% loss of range
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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