Kia EV6 Complaints (2022)

275 consumer complaints on file.

#11547671October 2, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2022 Kia EV6. The contact stated that while driving approximately 30 MPH, the message "Speed Limit System Failure" was displayed, and the instrument cluster screen start to flash on and off before going blank. The vehicle started to lose motive power and then stalled. The vehicle was restarted but after driving approximately one mile the failure reoccurred and the vehicle stalled. The vehicle was towed to the local service center the vehicle was diagnosed and determined that the 12-Volt battery was faulty and needed to be replaced. The 12-Volt battery was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547548October 1, 2023
ELECTRICAL SYSTEM
sometimes vehicle is not charging at 6.6Kw charging. it says unable to connect/not charging. I tried multiple times and multiple locations. Also, I informed the dealer (Kia Fremont) and they are keeping my vehicle from last 2 weeks and there is no communication about the status. [XXX] vin no. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546522September 26, 2023
ELECTRICAL SYSTEM
Car 12v battery keep on dying after car is only one years old. Kia can not figure out why. I have to carry an emergency battery jumper with me at all times. This is an electric vehicle and when 12v battery dies. Vehicle loose all power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546521September 26, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544609September 14, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543730September 10, 2023
ELECTRICAL SYSTEM
Just like the Hyundai Ionic 5 issue with power loss, my Kia EV6 which has the exact same underlying system (e-gmp); I heard a loud pop followed by my vehicle immediately informing me to stop driving and pull over. It has since been in hobble or "turtle" mode and will not let me drive it for more than 1 minute before insisting I pull over. It has since been towed to the local Kia dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543531September 9, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543239September 7, 2023
ELECTRICAL SYSTEM
2022 EV6 Wind. For the first 10 months i had absolutely no issues charging the car at home. The car went in to the dealer in mid august for a number of service bulletins. Since those changes, the car no longer accepts level 2 charging at the 48amp speed that it is advertised at and documented to provide. The dealership is not capable of replicating it, because they only have a 32 amp charger, which is significantly less powerful. It is my understanding that this is a heat issue which makes me nervous about a fire. I can turn the charger down very low, but that defeats the purpose of why I bought this car as faster speed charging was one of its selling points.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542858September 6, 2023
UNKNOWN OR OTHER
The vehicle was delivered to me with Ring type anchors for the carpets and all of the US specific floor mats that Kia sells for the EV6 require Hook typos anchors. This is an identical issue to the existing KIA TSB 310 (Rev 1, 11/18/2022)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540901August 26, 2023
ELECTRICAL SYSTEM
An error message started flashing on the dashboard. The car came to a crawl was able to turn off to a side road where the car shut down. Had to call roadside assistant and have the car towed to the nearest Kia dealership Two days later was told the iccu had burned out and there was no ETA on a part to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535334July 30, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535245July 29, 2023
FUEL/PROPULSION SYSTEM
Just got a safety notice from KIA for my EV6 saying the the car would stop with little warning, so with safety I can not drive a car the will stop on a freeway, so I would like a rebate or another car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534951July 28, 2023
ELECTRICAL SYSTEM
Car has a unresolved ICCU failure, which means the battery cannot be charged. Car is stuck in dealer for 6 months with the same issue. Meanwhile, I pay car payments.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11534704July 26, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
2022 EV6 First Edition. Vehicle no longer accepts level 2 charging at the 11kWh window stick advertised speed. Providing car with any more than 9kwh and the charging port gets very hot and car will stop charging. Dealer is aware of the issue but as of now is unable to diagnose as none of their dealerships have power supplies that exceed 7kwh.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534291July 25, 2023
ELECTRICAL SYSTEM
12-volt battery is not being properly charged while driving. once resulting in loss of power while moving (thankfully still in our driveway) requiring a jump start, and twice when parked which forced us to have to break into (airbag the door) the vehicle to get the trunk open and jump start. It seems to lose 12-volt battery charge if not driving for a few days requiring us to leave it unlocked if we are not using it over the weekend for example. There have been no warning indicators or other warning prior to this occurring. I was in an accident in February and my vehicle was in the shop for a month. I lost contact via my app twice so I assumed the 12v battery died while they had my car, but they didn't mention the issue upon returning the car to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534222July 24, 2023
FUEL/PROPULSION SYSTEM
Inlet charging port overheats causing charging to be interrupted when using 40A or higher EVSE. This is dangerous because the charging port or the wiring harness behind it is overheating because of high electrical power which can cause a fire. Kia has acknowledged this problem by issuing a TSB which reduces the charging rate when the overheating is detected but this does not solve the actual problem with the port or wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534161July 24, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Kia EV6. The contact stated that the vehicle was purchased new; however, upon attempting to unlock the vehicle to drive a week later, the vehicle failed to unlock. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred a year later. The contact stated while driving 40 MPH, a message advising to pull over and to immediately stop the vehicle was displayed. The contact veered to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. Additionally, the contact sent requested documentation to the manufacturer through mail. The failure mileage was approximately 87.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533538July 20, 2023
FUEL/PROPULSION SYSTEM
My system keep failing to charge keeps saying charging failure. Temp is 65 out side no sun and it's night time. I'm using charge point because kia said that was the best for home charging. It has become more and more each time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532915July 18, 2023
ELECTRICAL SYSTEM
The vehicle is repeatedly shutting down its charging cycle during charging sessions. I am always getting “charging session interrupted” notifications.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532625July 17, 2023
ELECTRICAL SYSTEM
The 12V battery on my Kia EV6 has died 5 times (May 9, May 23, Jun 18, July 3, July 5 2023). I bought the car in March 2022 and there were no issues until May 2023. Twice the 12V died when parked at home with the Lithium battery at 80% charge, twice when my wife was out and parked and the last time at the 'Serramonte Kia' dealership in Daly City, CA. It required us to call Kia Roadside assistance to jump start the car. It was reported to Kia all 4 times that it happened to us. They recharged the car and when it finally died at the dealership, they replaced the 12V battery. I suspect that it's going to happen again because there's a fundamental problem with the ICCU which prevents the Lithium battery from charging the 12V. I have read that it's already been reported to NHTSA and that it's been investigate. Kia needs to recall and fix the underlying issue. I am worried that it puts my family at risk if we are stranded in the middle of nowhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia EV6