Jeep Wrangler Complaints (2017)

312 consumer complaints on file.

#11399960March 9, 2021
ENGINE
ENGINE OIL COOLER. CRACKS CAUSING MASSIVE ENGINE OIL LEAKS. MY JEEP WAS PARKED IN THE GARAGE. I NOTICED THE OIL ON THE FLOOR. I FOLLOWED IT UP BOTH SIDES OF THE ENGINE TO THE COOLER. I HAVE NOT CHANGED THE OIL IN MONTHS. IT WAS BELOW ZERO HERE FOR 3 DAYS IN NORTH TEXAS. THE COOLER IS MADE FROM PLASTIC. IT GETS HOT THEN COLD THEN HOT AGAIN AND IT CRACKS. THIS IS A SERIOUS ISSUE AND IS A MASSIVE ISSUE AS WELL. JEEP/CHRYSLER KNOWS THIS, HOW DO I KNOW? BECAUSE THEY HAVE NO MORE PARTS, THEY RAN OUT FOR REAL GONE NO COOLERS. NHTSA WAS MADE FOR THIS. EVERY JEEP HAS THIS ISSUE! MY JEEP IS AT AUTONATION IN KELLER TEXAS WAITING FOR PARTS THEY TELL ME IT COULD BE MONTHS!!! I NOTICED THE OIL ON THE 1ST OF MARCH THE JEEP HAD BEEN PARKED SINCE FEB.20TH NO HISTORY OF ANY LEAKS. JEEP HAS 66000MILES ON IT 1 OWNER ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400009March 9, 2021
ELECTRICAL SYSTEM
MY POWER DOOR LOCKS WOULD WORK SOMETIMES AND OTHER TIMES MY DOOR WOULD REMAIN LOCKED AND I COULDN'T EVEN UNLOCK IT MANUALLY I WOULD HAVE TO CRAWL ACROSS CONSOLE AND USE OTHER DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398165February 27, 2021
POWER TRAIN
INTERMMITTENT STALLING WHEN PUT IN REVERSE. HAPPENS MORE FREQUENTLY IN COLD WEATHER. HAS SHUTTERED SEVERAL TIMES AND ONE STALL WHEN PUT IN DRIVE BUT HAPPENS MOSTLY WHEN REVERSING. THIS HAS BEEN GOING ON SINCE WINTER 2019 WITH NO RESOLUTION AFTER DEALERSHIP CHECKED IT OUT. HARD TO DIAGNOSE BECAUSE IT DOESN'T HAPPEN EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397720February 24, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE OIL FILTER HOUSING WAS CRACKED, CAUSING OIL TO LEAK FROM THE VEHICLE, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND INFORMED HIM THAT THE REPLACEMENT PART WAS ON BACKORDER. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE PART WOULD NOT BE AVAILABLE FOR ANOTHER TWO TO THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397274February 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT NOTICED THAT THE OIL FILTER HOUSING WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED SINCE THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397302February 22, 2021
ENGINE, POWER TRAIN
OIL SPILLAGE ON DRIVEWAY. STARTED AFTER COLD WEATHER MOVED INTO AREA. NOW COSTING 1500.00 TO FIX PROBLEMS. HAVE NOTICED OF SEVERAL COMPLAINTS OF SAME AREA BREAKAGE ON MULTIPLE OTHER SAME YEAR AND STYLE VEHICLES VIA INTERNET SOCIAL NETWORKING SITES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397396February 22, 2021
POWER TRAIN
BOUGHT THE VEHICLE NEW IN 2017, AND IN MID-2018, HAD A SYNCHRONIZING ARM REPAIRED, AS THE TRANSMISSION WAS SLIPPING OUT OF REVERSE. IN 2019, HAD IT LOOKED AT AGAIN BECAUSE IT WAS SLIPPING OUT OF 4TH GEAR, AND NOTHING WAS FOUND. IN LATE 2020, HAD IT IN TO CHECK A CREAKING NOISE WHEN DEPRESSING THE CLUTCH (LOCAL TRANSMISSION REPAIR SHOP), AND IT WAS FULL OF RUST, THEY SAID IT NEEDED REPLACED SOMETIME SOON. SO WE TOOK IT IN NOW (FEB. 2021) AND THEY SUGGESTED THAT THE TRANSMISSION NEEDED REPLACED AS WELL BECAUSE IT SLIPPED OUT OF 4TH FOR THEM WHEN THEY DROVE IT. CALLED THE DEALERSHIP, THEY RECOMMENDED CALLING CHRYSLER, WHO OPENED A CASE, AND NOW I'M TAKING IT IN TO HAVE IT DIAGNOSED AT THE DEALERSHIP AND FOLLOWED UP THROUGH THE CASE AT CHRYSLER. THIS SEEMS TO BE AN ISSUE, AS I'VE READ SEVERAL COMPLAINTS ABOUT THE SAME PROBLEMS AND FIXES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396664February 17, 2021
POWER TRAIN
OIL LEAKS FROM THE OIL COOLER HOUSING AT 34000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394563February 3, 2021
SEAT BELTS
THE LEFT REAR SEAT BELT SHOULDER STRAP BECAME UNATTACHED AS MY 9 YEAR OLD, 50 POUND GRANDSON WAS ATTEMPTING TO STRAP HIMSELF IN. A WEEK LATER ON THE RIGHT SIDE OF THE BACK SEAT, THAT SEATBELT WAS DISCOVERED TO HAVE A TEAR MORE THAN HALF WAY ACROSS. I HAVE ONLY THE MIDDLE SEAT THAT IS SAFE FOR MY GRANDSON TO SIT IN. THIS IS ONLY A 3 YEAR OLD JEEP, THE PARTS WITHOUT LABOR IS 500. TO HAVE THE SEAT BELTS REPLACED. IT WILL MOST LIKELY COST ME 1000. TO HAVE TWO SEAT BELTS REPLACED. THESE ARE DEFINITELY FAULTY UNSAFE SEAT BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390972February 1, 2021
ENGINE, POWER TRAIN
NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389434January 22, 2021
ENGINE
OIL LEAK COMING FROM THE OIL HOUSING UNIT, PLASTIC COVER ON THE OIL COOLER WAS CRACKED AND THE LEAK SHOWS SYMPTOMS OF A REAR MAIN SEAL LEAKING WHEN IN FACT IT IS NOT. VEHICLE WAS DRIVEN UNDER NORMAL CONDITIONS. COMPLETELY STOCK AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387614January 11, 2021
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387285January 9, 2021
STEERING
WHILE THE VEHICLE IS IN MOTION WHILE AT SPEEDS OF 65 TO 80 WHEN YOU HIT A BUMP THERE IS SEVERE STEERING WHEEL WOBBLE THAT CAUSES THE VEHICLE TO SHAKE. IT FEELS LIKE THE ENTIRE FRONT END IS GOING TO FALL APART. I HAVE READ OTHER COMPLAINTS ON 2018 JEEP WRANGLERS AS WELL CITING A STEERING DAMPENER ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386127January 2, 2021
ENGINE
ADAPTER ENEGINE OIL FILTER .WIRING K1-2 WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377294December 1, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377124November 30, 2020
UNKNOWN OR OTHER
DURING HIGH WINDS THE HOOD WAS FLUTTERING. ON 11/23/2020, DURING HIGH WINDS, ON A STATE HIGHWAY AT ABOUT 65 MPH, WE PASSED A LARGE TRUCK AND THE DRIVER'S SIDE HOOD LATCH SHEERED OFF IN THE WIND. WE REPLACED THAT LATCH AND NOTICED THE FLUTTERING WAS REDUCED ON THE DRIVER'S SIDE BUT NOT ON THE PASSENGER SIDE, SO WE REPLACED THE PASSENGER SIDE AS WELL. WE HAD TO OBTAIN PARTS FROM TWO DEALERSHIPS, AS NEITHER DEALERSHIP HAD TWO PARTS. BOTH DEALERSHIPS INDICATED THIS WAS A KNOWN PROBLEM AND THEY HAVE BEEN UNABLE TO STOCK ENOUGH PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376071November 23, 2020
UNKNOWN OR OTHER
WAS DRIVING AND SMELLED A BURNING SMELL.. THOUGHT THAT THERE WAS A LITTLE OIL ON ENGINE DUE TO OIL CHANGE 2 DAYS BEFORE. DECIDED TO PULL OVER, BRAKES WERE GONE. ROLLED TO STOP JUST IN TIME TO GET OUT. BURNED UNTIL ALL WAS SMOLDERING..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11374109November 11, 2020
UNKNOWN OR OTHER
ONLY 8000 MILES AND AIR CONDITIONING NOT COOLING. TOLD 2100 DOLLARS TO REPAIR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366511October 26, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL THE DASH BOARD LIGHTS GO OUT & THE RADIO. MANY ATTEMPTS TO FIX THE PROBLEM. IT'S NOT GETTING FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362449October 2, 2020
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT CALLED ON BEHALF OF HIS FIANC WHO OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARING LIGHT WAS FLASHING. THE CONTACT TOOK THE VEHICLE TO TANNER MOTORS (620 W. WASHINGTON ST, BRAINERD, MN 56401; (218) 829-3597) WHO STATED THAT THE CLOCKSPRING NEEDED TO REPLACED DUE TO THE VEHICLE BEING TURNED TO THE LEFT AND RIGHT TOO MANY TIMES. THE CONTACT WAS UNSURE IF THE MANUFACTURER WAS CONTACTED HOWEVER, THE DEALER CONTACTED PERSONS WITH CHRYSLER REGARDING THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V290000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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