Jeep Wrangler Complaints (2010)

686 consumer complaints on file.

#11002761July 3, 2017
STEERING, WHEELS, UNKNOWN OR OTHER
AFTER RESEARCHING THE INTERNET I CAM ACROSS THE ACRONYM OF THE ISSUE. WHAT HAPPENED IS EXACTLY DESCRIBED IN THIS ARTICLE AS THE "DEATH WOBBLE." HTTP://ABC7NEWS.COM/ARCHIVE/8547340/ THIS HAS HAPPENED MULTIPLE TIMES WHILE I'M DRIVING AT AN AVERAGE SPEED OR HIGH SPEED. IF I HIT A DIP OR TURN AT A AVERAGE TO HIGH SPEED MY JEEP SHAKES UNCONTROLLABLY. TODAY I WAS DRIVING TO WORK ON THE 60 EASTBOUND IN THE HIGH SPEED LANE GOING THE SPEED LIMIT (CRUISE CONTROL). MY JEEP HIT A DIP AND SHOOK SO UNCONTROLLABLY I ALMOST HAD TO DO A COMPLETE STOP ON THE FREEWAY. I TRIED THE BEST I COULD TO MERGE TO THE SLOW SPEED LANE TO POSSIBLY EXIT THE FREEWAY. A FEW VEHICLES WERE BEHIND ME WHEN THIS HAPPENED AND IT ALMOST CAUSED A SEVERE ACCIDENT. IT LITERALLY FEELS LIKE THE AXEL IS GOING TO SNAP IN HALF OR THE VEHICLE MAY EVEN FLIP IF THE SHAKING WERE TO CONTINUE. WHEN THE VEHICLE IS SHAKING LIKE THIS THE ONLY WAY I'VE EXPERIENCED FOR IT TO STOP IS QUICKLY SLOWING DOWN ALMOST TO A COMPLETE STOP. IF I SLOW DOWN SLOWLY IT STILL SHAKES UNCONTROLLABLY SO MUCH SO THAT IT PUTS ME IN THE OTHER LANE. THIS ISSUE NEEDS TO BE FIXED AND CAN MOST DEFINITELY KILL SOMEONE. THIS HAPPENED TODAY AT LEAST 3 TIMES. I THEN FINALLY PUT MY VEHICLE IN FOUR WHEEL DRIVE AT 2H WHILE DRIVING FEARING IF IT HAPPENS AGAIN, MY AXEL MAY BREAK; OR WORSE MY LIFE TAKEN. BEFORE THIS INCIDENT I'D SAY IT'S HAPPENED EVERY NOW AND THEN. APPROX. ONCE EVERY 3-6 MONTHS SINCE I GOT THE VEHICLE. I ALSO HAVE MY TIRES ROTATED EVERY TIME I GET MY OIL CHANGED AT 3,000 MILES. THIS SHOULD NOT BE HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002790July 3, 2017
ENGINE
TAKATA RECALL WHEN AT A STOP AND IN FIRST GEAR, WHEN I PROCEED TO GO FORWARD THE GEAR WILL POP OUT OF 1ST INTO NEUTRAL. THIS HAPPENS SEVERAL TIMES A WEEK. SPORADIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994963June 13, 2017
STEERING, SUSPENSION, WHEELS
SEE ATTACHED FILE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993205June 5, 2017
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM
ON 5/12/17 MY WIFE LEFT FOR WORK ABOUT 7:20 AM, ABOUT 20 MIN. LATER SHE CAME BACK IN OUR HOME AND SAID THE JEEP WENT CRAZY, SHE EXPLAINED ABOUT HALF WAY DOWN OUR DRIVE WAY WHICH IS ABOUT A 1/4 OF A MILE, THE WIPERS SPEEDED UP ALL THE LIGHTS IN THE GAUGE CLUSTER LIT UP,A CONSTANT NOISE LIKE A SMOKE ALARM STARTED AND LASTED FOR A FEW SECONDS, THEN THE WIPERS WERE GOING REAL SLOW AND JUMPING, THE ENGINE SHUT OFF AND SMOKE CAME OUT FROM UNDER THE HOOD ON THE LEFT SIDE. SHE SWITCHED OFF THE JEEP AND ALL THE CLUSTER LIGHTS STAYED ON. I WENT TO THE JEEP THE CLUSTER LIGHTS WERE STILL ON, I OPEN THE HOOD AND SMOKE WAS COMING FROM THE FUSE BOX. I DISCONNECTED THE BATTERY AND REMOVED THE FUSE BOX COVER, THERE WERE MELTED FUSES IN THE BOX AND I COULD SEE SOME MELTED WIRES UNDER THE FUSE BOX. I CALLED A LOCAL BODY SHOP TO COME AND PICK UP OUR JEEP. I CALLED MY INSURANCE AND FILLED A CLAIM. SINCE THERE WAS NO FIRE WE HAD NO CLAIM. I RENTED A TOW DOLLY AND TOOK IT TO STATELINE DODGE IN FORT MILL, S.C. I DECIDED TO CALL JEEP FOR HELP. THEY SENT SOMEONE FROM ENGINEERING ANALYSIS TO DETERMINE WHAT HAPPEN. I DON'T REMEMBER HIS NAME BUT HE TOLD ME IT WAS A MASSIVE TIPM FAILURE. JEEP SENT ME A LETTER SAYING IT WAS NOT A MANUFACTURER DEFECT AND WOULD NOT HELP US OUR JEEP HAS ONLY ABOUT 67000 MILES ON IT. UPDATED 09/20/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992822June 2, 2017
POWER TRAIN
I HAVE A 2010 JEEP WRANGLER UNLIMITED SAHARA. MY WRANGLER AS A DEFECT ON THE TRANSMISSION CAUSING IT TO VIOLENTLY POP OUT OF FIRST GEAR WHILE TRYING TO ACCELERATE (EVERY SINGLE TIME). LOOKING INTO THE ISSUE, I HAVE FOUND THAT IT IS VERY COMMON WITH THE 2010 MANUAL TRANSMISSIONS, YET THERE HAS BEEN NO RECALL ISSUED REGARDING THE TRANSMISSION- EVEN THOUGH IT CAN BE DANGEROUS. BECAUSE OF THIS DEFECT, I HAVE TO START MY JEEP IN SECOND GEAR CAUSING EXTRA WEAR AND TEAR ON MY CLUTCH. ACCORDING TO MY LOCAL DEALERSHIP, IN ORDER TO FIX THE ISSUE, I WILL HAVE TO EITHER COMPLETELY REBUILD MY TRANSMISSION OR GET A NEW ONE (IN THE TSB THAT CHRYSLER PUT OUT REGARDING THE ISSUE, ONLY THE 1-2 SYNCHRONIZER ASSEMBLY NEEDS TO BE REPLACED TO REPAIR THE ISSUE.) IT IS ABSURD THAT CHRYSLER HAS ACKNOWLEDGED THIS ISSUE, YET A RECALL HAS STILL NOT BEEN ISSUED. SEE TSB REGARDING THE ISSUE HERE: SEE THE TSB HERE: HTTPS://CHRYSLER.OEMDTC.COM/128/MANUAL-TRANSMISSION-POPS-OUT-OF-GEAR-2007-2010-JEEP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992694June 1, 2017
SUSPENSION, STEERING
TL* THE CONTACT OWNED A 2010 JEEP WRANGLER. WHILE DRIVING 68 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOTIFIED (CAMACHO AUTO SALES INC, 1358 E PALMDALE BLVD, PALMDALE, CA 93550 (661) 449-8600). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SURRENDERED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT SOMEONE WAS INVESTIGATING AND WOULD CALL THE CONTACT BACK. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992017May 28, 2017
STEERING:GEAR BOX:SHAFT PITMAN, STEERING
I WAS RETURNING HOME FROM THE GROCERY STORE AND WAS DRIVING ON A PAVED CITY STREET WITH NO POTHOLES, SPEED-BUMPS, OR OTHER OBSTRUCTIONS. AS I MADE A LEFT TURN INTO OUR DRIVEWAY I HEARD A NOISE AND THEN SUDDENLY THE JEEP TURNED HARD RIGHT AND I HIT ANOTHER CARE PARKED ON THE RIGHT SIDE OF OUR DRIVEWAY. I HAD NO CONTROL OF THE STEERING. UPON INSPECTION, I NOTICED THAT THE STUD COMING FROM THE STEERING GEAR BOX HAD SHEARED IN HALF BETWEEN THE STEERING GEAR BOX AND THE PITMAN ARM. THERE WAS NOTHING THAT I DID THAT WOULD HAVE CAUSED THIS TO HAPPEN. ALSO, THIS JEEP HAS NEVER BEEN OFF ROAD. I CONTACTED CHRYSLER AND THEY SAID I NEED TO CONTACT MY INSURANCE COMPANY. THEY OFFERED NO ASSISTANCE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10991712May 25, 2017
EXTERIOR LIGHTING
DEFECTIVE TOTALLY INTEGRATED POWER MODULE (TIPM). I DISCOVERED MY CAR HAS PROBLEM WITH THE HEADLIGHT (WHICH INTERMITTENTLY ON AND OFF) WHEN I WAS ABOUT TO DRIVE FROM HOME AT NIGHT. THE DEALERSHIP CHARGED ME $1757.57 FOR REPAIRING BY REPLACING THE TIPM WHICH HAS A HISTORY OF DEFECTIVE ON MILLIONS OF CARS MADE BY CHRYSLER. IT'S DON'T MAKE SENSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990629May 19, 2017
FUEL/PROPULSION SYSTEM
WHEN REFUELING THE CAR, GASOLINE GUSHES OUT OF THE FILL HOLE WHEN THE PUMP SHUTS OFF. THIS HAPPENS EVERY TIME AND I HAVE LEARNED TO NEVER FILL THE TANK. THE FIRST SEVERAL TIMES THIS HAPPENED I WAS SOAKED WITH GASOLINE. I HAVE SINCE LEARNED TO AVOID THE PROBLEM BY NEVER FILLING THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985902May 16, 2017
UNKNOWN OR OTHER
WHILE DRIVING APPROX. 10 MPH MY JEEP STARTED SMOKING IN THE CAB. I IMMEDIATELY STOPPED THE CAR, JUMPED OUT AND ALREADY THERE WERE FLAMES COMING FROM THE ENGINE. MY ENTIRE...I MEAN ENTIRE JEEP BURNED WITHIN A FEW MINUTES. NOTHING BUT A SHELL LEFT. WHAT HAPPENED? IT WAS SO SCARY!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10983569May 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V290000 (AIR BAGS). THE SERVICE WRITER INDICATED THAT THE PARTS HAD BEEN ORDERED. WHEN THE CONTACT FOLLOWED UP TO CHECK THE STATUS OF THE REPAIR, THE SERVICE CENTER MANAGER INDICATED THAT THE PART WAS NOT AVAILABLE AFTER THE CONTACT HAD BEEN WAITING OVER SIX WEEKS. THE CONTACT WAS UNCERTAIN OF WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WAIT TO RECEIVE THE PART FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979696April 20, 2017
AIR BAGS
S33 RECALL WAS ESTABLISHED IN MAY 2016, BUT ALL THE DEALERS I CONTACT STATE THAT THE RECALL PARTS ARE NOT AVAILABLE. MY JEEP WAS INSPECTED BY A JEEP DEALER, BUT NO PARTS AVAILABLE. MEANWHILE, MY DAUGHTER STILL DRIVES THIS JEEP WHICH COULD POTENTIALLY BE UNSAFE. I WANT MY JEEP FIXED UNDER RECALL S33, BUT WITHOUT THE MANUFACTURER PROVIDING PARTS TO COMPLETE THE RECALL, I AM LEFT DRIVING A POTENTIALLY UNSAFE VEHICLE DUE TO THE AIR BAG CLOCKSPRING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969817March 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969634March 30, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,529.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968280March 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V290000 (AIR BAGS) AND 16V352000 (AIR BAGS) BUT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 08/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967462March 21, 2017
AIR BAGS
THE PASSENGER SIDE FROM AIR BAG WAS ISSUED A RECALL ON JULY OF 2016. THEY ALSO SAID TO AVOID USING THAT SEAT. THE FIX IS STILL NOT AVAILABLE AND I THINK THAT IS AN UNREASONABLE AMOUNT OF TIME TO LIMIT MY USE OF THE VEHICLE. THERE ARE ONLY 4 SEATS TOTAL. I THINK YOU NEED TO "GET ON" JEEP ABOUT THIS UNREASONABLE SAFETY RECALL DELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967529March 21, 2017
AIR BAGS
TAKATA RECALL DEALERS IN DFW AREA STATED THEY DO NOT HAVE THE REPLACEMENT PARTS NOR DO THEY KNOW WHEN OR IF THEY WILL RECEIVE THEM. THIS IS TOTALLY UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966642March 18, 2017
FUEL/PROPULSION SYSTEM
WHEN I'M FUELING MY JEEP AT THE GAS STATION, THE FUEL SYSTEM DOES NOT RESPOND TO THE SHUT-OFF MECHANISM. AS A RESULT, GAS SPILLS OUT AND RUNS DOWN MY CAR AND ON THE GROUND. I ALSO HAD THE GAS FREQUENTLY SPILLING ON MY HANDS BECAUSE OF THIS ISSUE. THE PROBLEM STARTED TO OCCUR INTERMITTENTLY BACK IN NOVEMBER 2014. SINCE DECEMBER 2015, IT IS HAPPENING EVERY TIME I'M FUELING MY JEEP. THIS IS EXTREMELY ANNOYING. IT ALSO CAUSES CONCERNS FROM ENVIRONMENTAL STANDPOINT. I ALSO FEAR NEGATIVE IMPACT ON MY HEALTH DUE TO THIS ISSUE. BACKGROUND IS THAT THE PROBLEM RESULTS IN UNAVOIDABLE GAS SPILLING ON MY HANDS. WHEN I RAISED THIS ISSUE WITH MY JEEP DEALER, THEY INDICATED THAT THEY ALLEGEDLY NEVER HEARD OF THIS ISSUE, THAT THEY "COULDN'T FIND ANY PROBLEMS" AND THAT THERE IS "NOTHING WRONG" WITH THE FUEL SYSTEM OF MY WRANGLER. I FEEL THAT I'M NOT TAKEN SERIOUSLY BY MY JEEP DEALER. I LEARNED TODAY THAT THE FUEL SYSTEM ISSUE IS A KNOWN PROBLEM THAT MANY OTHER WRANGLER OWNERS ARE STRUGGLING WITH, SO I DECIDED TO REPORT IT TO THE NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966018March 15, 2017
AIR BAGS
MY JEEP WRNAGLER HAS ARECALL: CDJR S33. I HAVE CALLED THE DEALERS NUMEROUS TIMES TO BE TOLD THE PARTS WILL BE AVAILABLE IN A MONTH. THIS HAS BEEN GOING ON FOR ONE YEAR. THE DEALERS SAY THE PARTS ARE NOT AVAILABLE. WHEN WILL THE PARTS BE AVAILABLE FOR THIS REPAIR ON THE CLOCK SPRING FOR THE FRONT AIR BAGS??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965741March 13, 2017
AIR BAGS
TAKATA RECALL.I CONTACTED THE DEALER, FAMILY CHRYSLER JEEP DODGE RAM IN PHILADELPHIA, ABOUT FCA RECALL # S33 (NHTSA RECALL # 16V-290) AND WAS TOLD THAT PARTS ARE NOT AVAILABLE. I AM AWARE OF THE PARTS ISSUE WITH FCA RECALL # S43 / NHTSA # 16V-352 NOT BEING AVAILABLE. I TRIED TO EXPLAIN TO THE SERVICE PERSON THAT I WAS REFERRING TO FCA RECALL # S33 (NHTSA RECALL # 16V-290); HOWEVER, SHE WAS ADAMANT THAT PARTS WERE NOT AVAILABLE AND THAT I WOULD RECEIVE A NOTICE WHEN THEY WERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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