Jeep Wrangler Complaints (2004)

192 consumer complaints on file.

#10142688November 15, 2005
TIRES:TREAD/BELT
2004 JEEP LIBERTY, GOODYEAR SR-A WRANGLER TIRE. FAILURE. APPEARS TO BE TIRE SEPARATION WITH MAJOR SECTION OF TREAD COMING OFF. BEFORE COMPLETELY SEPARATING, TIRE SECTION "BEAT" WIRING LOOSE FROM REAR END OF CAR CAUSING ELECTRICAL SHORT TO DASHBOARD, REAR SIGNALS. TIRE CURRENTLY AT LOCAL GOODYEAR DEALER FOR REPLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140424October 21, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VEHICLE IS A 2004 JEEP WRANGLER 4X4 PURCHASED 12/04. DEBRIS ACCUMULATED UNDER THE SKID PLATE, APPARENTLY IGNITED BY EXHAUST SYSTEM. I SMELLED AND SAW SMOKE AND HAD A FIRE EXTINGUISHER WHICH I USED TO PUT OUT THE FIRE. ENGINE WIRING HARNESS DAMAGED BY THE FIRE, REPAIRS ABOUT $2,000. SKID PLATE DESIGN ALLOWS DEBRIS TO COME IN FRONT OF SKID PLATE BUT NOT BE BLOWN OUT THE BACK OR BOTTOM. I BOUGHT THE JEEP IN PART FOR ITS OFFROAD CAPABILITIES, BUT AM AFRAID TO USE IT NOW. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10138158September 29, 2005
ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED CAR SHUT DOWN AT SLOW SPEEDS. HE OWNS A 2004 JEEP WRANGLER UNLIMITED. HAS BEEN HAVING THIS PROBLEM SINCE 3-05. THERE WERE 4,000 MILES ON THE CAR WHEN IT FIRST SHUT DOWN. THE CAR DID NOT MAKE ANY NOISE BEFORE THIS HAPPENED. NO LIGHTS CAME ON. THE DEALERSHIP COULD DUPLICATE THE PROBLEM. THE DEALERSHIP HAS TALKED TO THE MANUFACTURER. THE DEALERSHIP PUT A BRAND NEW COMPUTER AND A NEW THROTTLE BODY, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138178September 29, 2005
VEHICLE SPEED CONTROL
DT: THE CONSUMER OWNS A 2004 JEEP WRANGLER X. THE SAFETY DEFECT WAS WITH THE STICK SHIFT AND WHEN IDLING THROUGH TOWN IN SECOND OR THIRD GEAR THE ENGINE SPEED WOULD DROPS. THE CONSUMER DID NOT FLOOR THE VEHICLE BACK TO IDLE SPEED. THE VEHICLE WAS TAKEN TO DEALER, AND THE DEALER REPLACED THE THROTTLE POSITION SENSOR. THE CONSUMER HAD TAKEN THE VEHICLE BACK TO THE DEALER FOR A SECOND TIME AND THE DEALER TOLD HIM TO DRIVE IT FAST AND MAYBE IT WILL FIX ITSELF. ALSO THE CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD TO FILE A SAFETY COMPLAINT WITH NHTSA. *AK (12/05/05) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136837September 17, 2005
STEERING
VEHICLE WILL ENTER INTO A VIOLENT WOBBLE AND SHAKE WHEN HITTING A BUMP AT HIGHWAY SPEED. VIOLENT SHAKING DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 15 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130246July 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 JEEP WRANGLER'S FRONT BRAKE ROTORS WARPED.*MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127639July 6, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE TRYING TO USE THE AC ON MY 2004 JEEP WRANGLER , IT WAS OVERHEATING. I TOOK TO A DEALERSHIP SERVICE DEPT.THEY SAID IT WAS THE CLUTCH FAN.REPLACED UNDER WARRANTY AND TOLD ME IT WORKED FINE AFTER BEING TEST DRIVEN AND VERIFIED. I DROVE THE NEXT DAY,COULD NOT USE THE AIR BECAUSE AS SOON AS THE MOTOR WARMED UP IT OVERHEATED TO 260. I SHUT IT DOWN AND HAD IT TOWED BACK TO SAME DEALERSHIP(3RD TIME). TOLD THEM TO CHECK THERMOSTAT WATERPUMP ETCC.. EXPLAINED THAT I CAN'T EVEN DRIVE IT NOW FOR OVERHEATING. THREE AND HALF HOURS LATER THEY SAID IT IS A RADIATOR RESTRICTION AND I AM 32 ND ON A LIST BECAUSE APPARENTLY THERE HAS BEEN QUITE A PROBLEM WITH THE RADIATOR ON THE JEEP WRANGLER BUT NO RECALLS. THEY ALSO SAY THEY DON'T KNOW IF IT IS COVERED UNDER WARRANTY. I HAVE HAD IT LESS THAN A YEAR AND ONLY HAS 24000 MILES ON IT. THE WARRANTY IS 3/YR/36000 I BELIEVE. AM CHECKING ON HTIS. HAS ANYONE ELSE REPORTED THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126307June 23, 2005
STEERING
AFTER HITTING A BUMP, (POT HOLE, DIP, ETC) WITH THE LEFT FRONT WHEEL THE VEHICLE BEGINS TO SHAKE VIOLENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120194May 8, 2005
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:AXLE ASSEMBLY, PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, STRUCTURE:FRAME AND MEMBERS
I DRIVING MY JEEP AND WAS HIT ON THE DRIVERS SIDE BY A MERCEDES THAT WAS MOVING 35MPH. I WATCH THE WHOLE SCENE COMING THROUGH MY FRONT SOFT TOP GLASS WINDOW. MY FACE HIT THE SOFT TOP WINDOW AND BROKE MY NOSE PRETTY BAD ACCORDING TO DR. CHARLES SHAFFER (MY SURGIEON). BY THE WAY THE SOFT TOP AND UPPER DOOR HALFS WERE THE FACTORY EQUIPPED "WILLY'S EDITION" MODEL SPECIFIC WHICH ARE SUPPLIED TO DAILMER CHRYSLER BY HERTZ. BLOOD WAS EVERYWHERE AND TOOK 3 HOURS TO COMPLETELY STOP THE BLEEDING. I WAS WEARING MY SEAT BELT BY THE WAY. I HAD TO HAVE SURGERY TO MY NOSE AND SEVERAL FOLLOW UP SESSIONS. I FEEL VERY LUCKY THAT IT WAS A MERCEDES THAT HIT ME BECAUSE THEY ARE ABLE TO CRUSH VERY WELL. HIS VEHICLE WAS TOTALED AND HAD NECK PAIN AND I DROVE HOME WITH A BROKE NOSE, BENT REAR AXLE SHAFT (BEND WAS OUTSIDE OF THE AXLE BEARING, WHICH MAKES ONE OF MY REAR BRAKES USELESS), DAMAGED FACTORY ROCKER PANEL (WILLY'S EDITION MODEL SPECIFIC), DAMAGED BODY, REAR FENDER FLARE, I ALSO HAD TO STRAIGHTEN AND REWELD THE BODY MOUNT THAT TORE OFF THE FRAME( THERE ARE 3 BODY MOUNTING POINTS THAT ARE CLEARLY VISIBLE BETWEEN THE 2 DRIVERS SIDE WHEELS, THE MOUNT CLOSEST TO THE REAR TIRE WAS TORN OFF THE FRAME) PLEASE CONTACT ME IF YOU WOULD LIKE TO ASK ME MORE QUESTIONS AT (704) 506-4592.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10118979April 20, 2005
STRUCTURE:BODY:ROOF AND PILLARS
WHILE DRIVING AT APPROXIMATELY 70 MPH THE CLOTH TOP CAME OFF THE VEHICLE. OWNER HAD TO HOLD IT DOWN WITH HIS HAND. OWNER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THIS DEFECT DID NOT FALL UNDER THE WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112744March 8, 2005
VISIBILITY:GLASS, SIDE/REAR
I HAVE A 2004 JEEP WRANGLER. TWO WEEKS AFTER PURCHASING THE JEEP I NOTICED AIR COMING IN THROUGH THE REAR WINDOW. WHILE DRIVING THE BACK WINDOW ON THE HARDTOP WILL POP OPEN, ENOUGH TO LET AIR, WATER, AND OTHER DEBRIS INTO THE VEHICLE. THE WINDOW WILL OPEN UNTIL IT TOUCHES THE SPARE TIRE, THEREFORE PROHIBITING THE USE OF THE REAR WINDSHIELD WIPER. MY CONCERN IS EXHAUST ENTERING THE REAR OF THE VEHICLE AND HARMING OCCUPANTS. I HAVE TAKE IT TO THE DEALER NUMEROUS TIME THROUGHOUT THIS PAST YEAR (TO ENCOUNTER RUDE AND UNKNOWLEDGEABLE SERVICE MEN) ONLY FOR THEM TO TELL ME THEY DO NOT KNOW HOW TO FIX IT AND IT CANT BE FIXED. THIS PAST WEEK THE SAID THEY FIXED IT, HOWEVER THE PROBLEM STILL OCCURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107716January 22, 2005
SEAT BELTS:FRONT:RETRACTOR
FAILURE OF SEAT BELT RETRACTORS . SEAT BELT CATCHES ON DOOR LATCH CAUSING DAMAGE TO SEAT BELT. DEALER REPLACED DRIVERS SIDE. PROBLEM APPEARED AGAIN ON BOTH SEATS. RETURNED TO DEALER AND WAS TOLD THEY COULD NOT HELP. THE WEB OF THE SEAT BELTS HAVE HOLES IN THEM FROM BEING PINCHED IN DOOR. WHEN WILL THEY FAIL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107655January 21, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
JUST STARTED WITH POWER LOSS FROM SHOW ROOM FLOOR,CAM REPLACED LIFTERS REPLACED BREAKS STICKING TO THE POINT WHERE THE JEEP IS HARD TO MOVE SAYS IT IS BECAUSE OF RUST USED DAYLY,TIMING OUT 15 DEGREES FRONT AND REAR DIF LEAKING WITH METAL SHAVINGS INSIDE MECHANIC SAYS DANA PROBLEM GRINDING RIGHT FRONT AXEL NOISE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105648January 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MOTOR RATTLES FROM 42MPH TO 60MPH IN 4L I-6 AUTOMATIC TRANSMISSION IN OD. WITH O/D OFF, IT RATTLES FROM 35 TO 45MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102148December 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, STRUCTURE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SEATS
FRONT BRAKE VIBRATE VIOLENTLY,AND HAVE BEEN CHANGED 4 TIMES WITHIN THE 1.5 YRS I HAVE OWNED THE TRUCK. MY DRIVERS SEAT FRAME IS CRACKED (THE METAL FRAME) I USE A PILLOW TO KEEP IT STREIGHT BECAUSE IT LEANS TO THEE LEFT DUE TO THE WELD CRACK IN THE FRAME. I HAVE GOTTEN NO WHERE WITH 2 DIFFERENT DEALERSHIPS AND SHELLED OUT WELL OVER 2.000 DOLLARS ON ROTORS AND BRAKES. THE REAR BRAKES HARDLRY WORK ALSO I CAN PULL I=THE EMERGENCY BRAKE AND THE TRUCK WILL NOT EVEN SLOW DOWN THE FRONTS DO ALL THE WORK AND IT HAS BEEN IN FOR BRAKE REPAIRS BY SEVERAL DIFFERENT SHOPS. THERE MUST BE A RECALL BECAUSE THIE IS A SEVERE DANGER AND IS GOING TO REALLY CAUSE A PROBLEM OR WORSE DEATHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102110December 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
HARD STARTING AND STALLING. THE VEHICLE WILL CRANK AND CRANK AND WILL START SOMETIMES OR YOU MUST TURN THE KEY OFF AND TRY TO RESTART, AND WILL START THE SECOND TIME, BUT USUALLY RUNS POORLY FOR A FEW SECONDS. WILL SOMETIMES STALL WHEN PUTTIN INTO GEAR. DEALER HAS CHANGED FUEL PUMP AND PUT A SHIELD OVER ONE OF THE FUEL INJECTORS. STILL HAVING THE HARD STARTING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100631November 28, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD-2004 JEEP LIBERTY WITHIN A MONTH OF BUYING THERE WAS LITTLE CHIPS ALL OVER WINDSHIELD SPOKE WITH DEALERSHIP (NOTHING THEY WOULD DO) THIS VEHICLE HAS ONLY BEEN DRIVEN IN TOWN AND ON HIGHWAY. THIS IS RIDICULOUS FOR A 24,000 DOLLAR VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101458November 9, 2004
FUEL SYSTEM, GASOLINE:STORAGE
THE VEHICLE CAUGHT ON FIRE. *NM THE CONSUMER WAS HIT ON THE PASSENGER SIDE DOOR CAUSING THE OTHER DRIVERS BUMPER TO WEDGE INTO THE CONSUMERS GAS TANK. THE BACK DOOR OF THE CONSUMERS JEEP WAS TORN OFF ALONG WITH THE SPARE TIRE. THE CONSUMERS JEEP DID NOT STOP UNTIL IT FLIPPED OVER. THE CONSUMER STATED THAT THE STURDY JEEP SAVED HER LIFE. THE CONSUMER PURCHASED THE SAME VEHICLE AND THE GAS TANK BLEW UP. THE CONSUMER SON BARELY ESCAPED DUE TO THE FLAMABLE SEATS. THE JEEP BURNED TO THE GROUND. *TC
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10096532October 27, 2004
SEAT BELTS:FRONT, SEAT BELTS:FRONT:RETRACTOR
SEAT BELT FAILURE DUE TO RETRACTOR DEFECT. THE RETRACTOR DOES NOT RETURN THE BELTS WHICH ALLOWS THEM TO CATCH IN THE DOOR LATCH AND FRAY AND RIP. WHEN SUBMITTED TO DAMLIER CHRYSLER THE REPLY WAS THAT THEY DID NOT HAVE ENOUGH INFORMATION TO PROPERLY DIAGNOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095695October 13, 2004
STRUCTURE:BODY
I PURCHASED A NEW 2004 JEEP WRANGLER SPORT ON SEPT 30,2004. ON OCT 1, 2004 I DISCOVERED DEFECTIVE PAINT ON THE LEFT FRONT FENDER NEAR THE ENGINE COMPARTMENT(APPEARS TO BE A CHEMICAL CONTAMINANT AS WELL AS GRAZING OF THE BASE COAT), DENT ON THE UNDERSIDE OF THE RIGHT HAND PASSENGER DOOR, WELDING SPLATTERS ON THE RIGHT FRONT FENDER, DENTS ON THE INSIDE OF THE RIGHT FRONT FENDER, RIGHT FRONT FENDER IS WARPED. ALL BODY DAMAGE APPEARS TO HAVE BEEN PRE-DELIVERY. DEALER SERVICE PERSONNEL TOLD ME TO IGNORE THE PAINT DAMAGE. I DONT UNDERSTAND HOW THE VEHICLE LEFT THE FACTORY IN THIS CONDITION. IAM DISGUSTED AND DEPRESSED AFTER SPENDING $26,000 DOLLARS ON THIS JEEP. IAM A U.S. NAVY VETERAN, AVIATION STRUCTURAL MECHANIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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