Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11626874November 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 35 MPH, the instrument panel went dark and became inoperable. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622781October 30, 2024
STEERING, SUSPENSION
while driving on Interstate Highyway aproximately 65 MPH and passing over a bridge the front end started shaking violently. I hit the brakes and it finally stopped as I slowed. It did this 6 times on the same trip and has repeated multiple times. I took it to the dealer and told them it had done this when I first bought it and they said they would have to evalaute it. When I first bought the car it had 19k miles on it with this death wobble. They said it needed a recall accomplished and it never happened again. Now the car has 71k miles on it and it is happening again. The dealer says they have to order a part. I believe the car is unsafe to drive on an interstate with this condition. Also owners with similar Jeeps have to be aware that this condition which was fixed with a recall can return after so many miles. They will not tell me the component or part number of the component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621566October 23, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and was inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620634October 18, 2024
ELECTRICAL SYSTEM, SUSPENSION, FUEL/PROPULSION SYSTEM
The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620656October 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 50 MPH, the instrument panel became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620056October 16, 2024
ELECTRICAL SYSTEM
The information center and warning went dead on the instrument cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619874October 15, 2024
ELECTRICAL SYSTEM
The dashboard panel does not light up. It just went out one day and never came back on. I cannot see my mileage, my fuel level or warning lights. I took it to dealership and they did a software update with no changes in dash panel. The dealership stated I needed a dash cluster replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618709October 8, 2024
ENGINE
The National Highway Traffic Safety Administration (NHTSA) has a bulletin about coolant leaks in Jeep Wranglers with 2.0L engines: Bulletin: 07-001-20 REV. A, dated April 9, 2020 Vehicles affected: Jeep Wranglers built before November 30, 2019 with a 2.0L I4 DOHC DI Turbo Engine or 2.0L I4 DOHC DI Turbo Etorque Engine Issue: The coolant inlet tube fasteners may become loose, causing a coolant leak Solution: Remove the coolant inlet tube fasteners, clean the threads, add Thread Loc, and reinstall Tightening torque: Tighten to 11N∙m (8ft. lbs.) A coolant leak can cause the engine to overheat and potentially lead to engine failure. Engine fan was not shutting off after leaving a covered parking garage and an engine alert appeared and displayed that the engine was overheating. Had my jeep towed home. We were able to see that the main coolant reservoir was empty and that there was dry coolant all around the engine. Our jeep has not been fixed and is not drivable. Need guidance as there isn’t a recall on this but a known issue, and you have a bulletin out about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618810October 8, 2024
STEERING
Vehicle has a loose steering feel and wanders , Jeep has a TSB for a steering box replacement for this issue but will not cover the cost under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618132October 4, 2024
ELECTRICAL SYSTEM
Uconnect System pushed an update to an out of warranty vehicle. The OTA (over-the-air) update bricked (boot loop) the system that also includes the backup camera. The system continually reboots even with the car in the OFF position. If left, it will drain the battery and I cannot start the vehicle. I am forced to pull the fuse and am unable to use the backup saftey camera. No guidance from Jeep/Unconnect, as they do not post update files or a way to fix. Jeep dealerships want $1600 to replace the radio.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617754October 2, 2024
STEERING
I have a 2019 jeep wrangler with under 50,000 miles. The steering damper is defective. I was experiencing what is known as the death wobble. I searched my vin for a recall. No recall is associated with my vin number, although there is a recall for 2019 jeep wranglers. I took my jeep into the dealer to have them inspect. They told me that the steering damper is bad and needs to be replaced. They suggested using an after marker sterling damper because the Oem part is garbage. I paid over $400 to replace the steering damper. I have called and chatted online with Jeep about this concern. Nothing is being done because my vin is not part of the recall even though I had a defective steering damper. The death wobble was getting really bad and I was afraid of getting into an accident. I believe jeep is being reckless and negligent with this lack on action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615294September 18, 2024
ENGINE
Every light started blinking and the auto start started flashing and said auto start disabled. The jeep slowly started to die. I pulled over off the high way thankfully in a safe spot and it locked up. The steering wheel locked the shifter couldn’t move. Turned the car off and back on it was clicking but not turning off. Had to get it towed. There were no loud noises no oil leaking nothing. No indicators before hand of the Jeep needing oil change or misfiring. Got it diagnosed and they said my engine seized up and I had blew a piston. WITH NO WARNING or indicator of anything in the months weeks days prior. My engine light never came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615012September 17, 2024
ENGINE
The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 60 MPH, the vehicle experienced a loss of motive power. The contact pulled over the shoulder of the roadway, but the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer however, the cause of the failure could not be determined. The vehicle was not repaired and remained at the dealer unrepaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614765September 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated that the Auto Start warning light had displayed on the instrument panel. The dealer was notified of the failure and informed the contact that the auxiliary battery might need to be replaced. The contact's son replaced the battery; however, the warning light remained on the instrument panel. Recently, the contact stated that soon after starting the vehicle, the instrument panel went blank. After several attempts restarting the vehicle, the instrument panel returned to normal operation. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was linked to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614776September 16, 2024
SUSPENSION
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH on a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated to approximately 55 MPH, and the vehicle operated as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613394September 9, 2024
SUSPENSION
Consistently getting a warning that the axel locking system needs serviced. Mentioned to dealership and they said could affect how my 4 wheel drive will work or not be able to use the 4 wheel drive when needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611198August 27, 2024
SUSPENSION
rear upper coil spring pockets weld failures on vehicle found during inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611243August 27, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was parked, the contact became aware that rodents had damaged unknown parts inside the engine compartment. The contact also stated that the instrument panel was inoperable. The contact stated that on one occasion while driving 25 MPH, the transmission failed to operate as needed and the vehicle shifted into LIMP Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that several wiring harnesses were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610438August 23, 2024
STEERING
The contact owns a 2019 Jeep Wrangler. The contact stated while driving at approximately 70 MPH, the front passenger’s side wheel started shaking violently, and the vehicle was maneuvered over to the side of the road to be inspected. The vehicle was taken to the residence. The vehicle was then taken to the dealer where it was diagnosed that the screw hex flange head, bearing intermediate shaft support, shaft steering column, and bolt needed to be replaced. The vehicle was repaired but the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was diagnosed and determined that the same parts needed to be replaced. The vehicle was repaired but the failure recurred approximately 18 months later. The manufacturer was notified of the failure. The failure mileage was approximately 25,911.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610054August 21, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
ABS light came on, car will stop on its own while driving 70 miles an hour and kill the acceleration. steering will go out. speedometer will not work. check engine light will come on. gear shift gets stuck in place. This car is a major safety hazard that Jeep has ignored. I have gotten stuck on the side of the road on bridges, highways side streets due to the fact the gear shift will not move out of park and all the lights come on in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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