Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10935324December 14, 2016
POWER TRAIN
TRANSMISSION POPS OUT OF FIRST GEAR ROUTINELY. IT IS A SAFETY CONCERN AND OCCURS WHEN CROSSING TRAFFIC AT TURNS ELIMINATING DRIVE TO WHEELS AND LEAVING OPERATOR VULNERABLE TO INJURY OR DEATH FROM ONCOMING TRAFFIC. JEEP HAS ISSUES TSB TSB 21-001-10 REV A BUT NO RECALL. THIS IS A KNOWN ISSUE WITH MANY VEHICLES WITH SAME TRANSMISSION. THERE WILL BE INJURY OR DEATH FROM THIS ONE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929947December 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V290000 (AIR BAGS) AND 16V352000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925719November 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBERS: 16V292000 (AIR BAGS) AND 16V352000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924044November 3, 2016
STEERING, SUSPENSION
DRIVING ON I-81, IN VIRGINIA AND HIT A BUMP IN THE ROAD. THE STEERING AND SUSPENSION IN THE FRONT END BEGAN SHAKING VIOLENTLY AND FORCED ME TO PULL OVER INTO THE EMERGENCY LANE. THIS SAME EVENT OCCURRED 3 TIMES DURING THIS TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920208October 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V620000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918989October 26, 2016
SUSPENSION
EXPERIENCED "DEATH WOBBLE" TWICE IN PAST MONTH - UNCONTROLLABLE SHAKING OF FRONT END AT SPEED AFTER HITTING MINOR BUMP IN HIGHWAY. ALMOST CAUSED ACCIDENT. HAD TO SLOW TO NEAR STOP ON HIGHWAY FOR SHAKING TO SUBSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918593October 24, 2016
AIR BAGS
TAKATA RECALL (S43 / NHTSA 16V-352): I HAVE BEEN WAITING SEVERAL MONTHS FOR A REPLACEMENT PASSENGER SIDE AIR BAG INFLATOR REPLACEMENT AND GET NO ANSWERS OTHER THAN NO PARTS ARE AVAILABLE. WHAT ACTION IS THE NHTSA TAKING AGAINST CHRYSLER/JEEP/MOPAR AND TAKATA ON THIS? THIS IS RIDICULOUS THAT I AM TOLD THAT I SHOULD NOT HAVE A PASSENGER AS THIS THING CAN FAIL. IS THERE ANY LEGAL RECOURSE THAN CAN BE TAKEN? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917219October 18, 2016
FUEL/PROPULSION SYSTEM
WHEN THE VEHICLE IS AT A GAS STATION STATIONARY AND FILLING THE FUEL TANK GAS SPITS OUT AT THE FILLER NECK WHEN THE PUMP IS LEFT TO STOP AUTOMATICALLY. THIS ISSUE STARTED AT APPROXIMATELY 50,000 MILES WHICH S OUTSIDE OF THE 36 K MILES WARRANTY PERIOD. THIS HAPPENS AT EVERY FILL UP AND SPILLS ABOUT A PINT OF FUEL OUT ONTO THE VEHICLE AND THE GROUND. IT IS A CONSISTENT ISSUE THAT REPEATS AT EVERY FILL UP WHEN THE PUMP IS LEFT TO STOP AUTOMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914191October 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914000October 5, 2016
AIR BAGS, ENGINE, POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHEN SHIFTED INTO 4 WHEEL DRIVE. IN ADDITION, THE AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V290000 (AIR BAGS) AND 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913554October 3, 2016
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
******* TIPM ISSUES *******WHILE DRIVING 70MPH DOWN INTERSTATE THE JEEP LOST ALL POWER AND CONTROL ABILITIES AND CAME TO A SCREECHING HALT IN THE MIDDLE OF THE INTERSTATE. I IMMEDIATELY TRIED TO START UP AND WAS LIKE IT HAD A DEAD BATTERY. CARS WERE SWERVING AND BLOWING LIKE CRAZY TRYING TO AVOID ME AND NOT WRECK. ONCE TRAFFIC WAS SOMEWHAT STABLE I GOT OUT TO PUSH JEEP OFF TO SIDE OF INTERSTATE AND A ANOTHER MOTORIST STOPPED TO HELP. MY PASSENGER WAS HURT FROM THE SUDDEN STOP WHEN HER KNEES WENT INTO THE DASH. THE SEAT BELT DID NOT RESTRAIN HER RESULTING IN HER LEFT KNEE GETTING BRUISED AND HER RIGHT KNEE GOT A CUT. I HAVE SINCE RESEARCHED THIS ISSUE AND HAVE FOUND THIS TO BE A VERY COMMON AND SERIOUS ISSUE WITH THESE MODELS. WE ARE BOTH LUCKY TO BE ALIVE FROM THIS BEING THAT SEVERAL VEHICLES NEARLY HIT US AS WELL AS ALMOST HITTING OTHERS. THERE NEEDS TO BE A WARNING ADDRESSED TO ALL OWNERS AS THIS BEING A POTENTIAL WRECK LESS CONDITION. I WOULD LIKE SOMEONE FROM CHRYSLER OR THE HIGHWAY SAFETY COUNCIL CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10905617September 11, 2016
ENGINE, POWER TRAIN
AT 1030 AM 08 SEPTEMBER 2016, MY JEEP WRANGLER CAUGHT FIRE AND WAS DETERMINED A TOTAL LOSS. I DROPPED MY JEEP OFF FOR A NOISE IN THE TRANSMISSION ON 06 SEPTEMBER 2016, I THEN RECEIVED A PHONE ON THE 8TH THAT MY JEEP HAD CAUGHT FIRE BECAUSE THE TRANSMISSION HAD OVERHEATED. THE DEALERSHIP WAS IN POSSESSION OF MY VEHICLE THROUGH THIS PROCESS AND STATED THAT I WOULD NEED TO FILE A CLAIM THROUGH MY INSURANCE COMPANY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10903298September 2, 2016
AIR BAGS
TAKATA RECALL I AM FILING A COMPLAINT BECAUSE IT IS APPALLING THAT SUCH A DANGEROUS SITUATION CREATED BY THE FAILURE OF AIRBAGS AND INVOLVING A RECALL ACTUALLY HAS NO SOLUTION AND HAS NO TIMELINE FOR WHEN A SOLUTION WILL BE AVAILABLE, THIS IS INCREDIBLY SERIOUS AND IMPORTANT, YET THERE IS NO SOLUTION. YOU HAVE GOT TO BE KIDDING. MY JEEP WRANGLER UNLIMITED IS PART OF THIS ENORMOUS, INEFFECTIVE RECALL, AND MY FAMILY AND I RIDE IN THIS VEHICLE ON A REGULAR BASIS. THIS IS ABSOLUTELY UNACCEPTABLE, AND THE MANUFACTURERS ARE CLEARLY AND TERRIBLY FAILING THEIR RESPONSIBILITY TO CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903316September 2, 2016
AIR BAGS
KEEP CALLING LOCAL DEALERSHIPS TO HAVE RECALL APPLIED AND CORRECTED AND EITHER THEY DO NOT RESPOND TO CALLS OR THEY CLAIM THEY DO NOT HAVE THE PARTS AND WILL CALL ME WHEN AVAILABLE. THIS HAS BEEN GOING ON FOR THREE MONTHS. JEEP OF RIVERDALE WHERE I BOUGHT IT AND YONKERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898096August 23, 2016
AIR BAGS
VEHICLE NOT BEING REPAIRED IN A REASONABLE MANNER: RECEIVED RECALL NOTICE S43 AND S33. I CALLED SUNLAND PARK DODGE, EL PASO, TX FOR SERVICE. WAS INFORMED THAT PARTS NOT AVAILABLE AND TO CALL BACK IN APPROXIMATELY 3 WEEKS. I CALLED APPROXIMATELY 4 WEEKS LATER TO SAME FACILITY AND WAS TRANSFERRED TO SERVICE DEPARTMENT. A REPRESENTATIVE INFORMED ME THAT ONE OF THE RECALLED PARTS WAS NOT AVAILABLE. I ASKED IF I COULD ORDER THE PART AND SCHEDULE A SERVICE APPOINTMENT. REQUEST WAS DENIED. THE REPRESENTATIVE PROCEEDED TO TRY AND HAVE ME CALL THE NATIONAL DODGE PARTS DEPT TO INQUIRE WHEN THE PART WOULD BE IN. I TOLD HIM THAT I WOULD NOT BE WILLING TO SPEND MY PERSONAL TIME (AN EXPENSE) CHASING DOWN A PART THAT HE SHOULD BE ABLE TO ORDER. I THEN ASKED IF HE WOULD MAKE THAT CALL AND GET THAT INFORMATION TO ME. HE REFUSED TO HELP ME AND WAS ATTEMPTING TO END THE CALL. THEN I ASKED TO SPEAK WITH HIS MANGER. AROUND 20 MINUTES LATER SOMEONE WHO WAS NOT HIS MANAGER PROCEEDED TO GIVE FALSE INFORMATION SAYING THAT THEY COULD REPLACE ONE OF THE PARTS AND 'INSPECT' THE OTHER RECALLED PART TO SEE IF IT NEEDS TO BE REPLACED. I INFORMED THE UNIDENTIFIED WOMAN THAT, CONSIDERING THE QUESTIONABLE CUSTOMER SERVICE, I WOULD NO LONGER FEEL SAFE TRUSTING THEIR DEALERSHIP TO MAKE REPAIRS TO MY VEHICLE. SERVICE INCOMPLETE AFTER APPROXIMATELY 7 WEEKS. PURSUING SERVICE AT ALTERNATE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894334August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V290000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893140August 4, 2016
AIR BAGS
TAKATA INFLATORS: I RECEIVE WARRANTIES ON THE PASSENGER AIRBAG INFLATOR AND THE AIRBAG CLOCK SPRING WHICH WAS PERFECT BECAUSE THE LIGHT HAS BEEN GOING ON AND OFF FOR SOME TIME. NOW I'M BEING TOLD THIS IS NOT WHY THE AIRBAG LIGHT IS ON I AM BEING TOLD THE DRIVER SIDE AIRBAG HAS SOMETHING WRONG WITH IT BEING ABLE TO DEPLOY. WOULD THIS HAVE ANYTHING TO DO WITH THE CLOCKSPRING? THEY ARE STILL REPLACING THE RECALLED PARTS BUT MY CONCERN IS WHY WOULD THIS ALL OF A SUDDEN HAPPEN WHEN THERE IS ISSUES WITH THE AIR BAGS AS IT STANDS NOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892576August 2, 2016
UNKNOWN OR OTHER
CLOCKSPRING WAS REPLACED JULY 18, 2016 DUE TO RECALL. NOW THE VEHICLE WIPERS COME ON ANYTIME AND VEHICLE THEN STALLS. TAKES 5 MINUTES OR MORE TO START VEHICLE AGAIN. THIS OCCURRED WHILE DRIVING IN TRAFFIC. DEALER CLAIM FAULTY WIPER MOTOR AND ABS MODULE. REPLACED BOTH AUGUST 1ST, IT HAPPENED AGAIN WHEN DRIVING HOME THAT SAME DAY, PROBLEM STILL NOT RESOLVED. DEALER HAS VEHICLE AGAIN. MY VEHICLE RAN GREAT BEFORE DEALER CHANGED CLOCKSPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885879July 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER 4-DR 4X4. THE CONTACT STATED THAT THE DRIVER CRASHED INTO A POLE WHILE DRIVING AT AN UNKNOWN SPEED. THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V290000 (AIR BAGS) AND 16V352000 (AIR BAGS), BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ THE CONSUMER STATED AS THE REPAIRMAN WAS ATTEMPTING TO PARK THE VEHICLE, HE HIT A STEEL RAIL, DAMAGING THE BUMPER. THE HIT WAS HARD ENOUGH TO DEPLOY THE AIR BAGS. UPDATED 10/26/16.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10885056July 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2009 JEEP WRANGLER. WHILE DRIVING 55 MPH, THERE WAS AN ODOR OF BURNING RUBBER OR PLASTIC INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE AND FLAMES INSIDE THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A STORAGE LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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