Jeep Wrangler Complaints (2004)

192 consumer complaints on file.

#10176076December 13, 2006
WHEELS:RIM, TIRES, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PURCHASED A USED 2004 JEEP WRANGLER RUBICON WITH 11000 MILES ON THE ODOMETER, AFTER DRIVING THE VEHICLE FOR SEVERAL MONTHS I NOTICED THAT THE ODOMETER SEAMED TO BE READING SLOW, SO I HAD THE ODOMETER CHECKED BY A STATE TROOPER AND FOUND OUT THAT AT 45 MPH I WAS ONLY MOVING AT 40 MPH. WITH FURTHER INVESTIGATION I FOUND THAT THE TIRES AND RIMS ARE NOT THE RIGHT SIZE FOR THE VEHICLE. THE TIRES THAT WHERE ON THE JEEP WHEN I PURCHASED IT ARE P225/75R15, THE MANUFACTURER RECOMMENDS LT245/75R16, IS THIS VEHICLE SAFE TO DRIVE? THE DEALERSHIP WHERE I PURCHASED THE JEEP FROM REFUSES TO MAKE IT RIGHT. WOULD THE 11000 MILES ON THE ODOMETER BE RIGHT OR COULD IT BE MORE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174355November 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 JEEP WRANGLER 24,000 MILES. I DO NOT DRIVE MY WIFE'S JEEP THAT OFTEN SO NOT SURE WHEN THIS STARTED BUT IT DEVELOPED A SEVERE SHAKE IN FRONT END, TOOK INTO THE DEALER AND THEY CHANGED THE FRONT SHOCKS. I DROVE IT A FEW WEEKS LATER AND THE SAME THING WAS STILL HAPPENING, DEALER CHANGED THE STABILIZER. AGAIN, A FEW WEEK LATER HAD IT OUT AND STILL THE SAME PROBLEM...TOOK IT BACK TO THE DEALER, THIS TIME THEY ADVISED IT HAS WARPED ROTORS DUE TO BAD DRIVING HABITS. THIS IS MY WIFE'S VEHICLE THAT HAS NEVER BEEN OFF ROAD AND DRIVES HIGHWAY MILES TO WORK, NOT SURE WHAT THE "BAD HABITS" ARE. THE SHAKE IS FAIRLY VIOLENT AT TIMES AND COULD CAUSE A SERIOUS ACCIDENT. THE DEALER WILL NOT REPAIR AS BRAKES ARE NOT COVERED. I HAVE READ MANY REPORTS OF THIS PROBLEM, WHY HAVE THEY NOT BEEN ADVISED TO REPAIR THIS CONDITION? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174067November 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I HAVE THE SAME ISSUE WITH MY BRAKES. MY RIGHH FRONT IS COMPLETELY GONE. I GET THE SAME ANSWER AS EVERYONE ELSE. ITS NOT UNDER WARRANTY. I HAVE APPROXIMATELY 35000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172542November 3, 2006
STEERING, STRUCTURE
DT*: THE CONTACT STATED THE PITMAN ARM FELL OFF FROM THE STEERING GEAR BOX WHILE DRIVING 20 MPH ON NORMAL ROAD CONDITIONS, CAUSING THE VEHICLE TO SIDESWIPE ANOTHER VEHICLE. NO INJURIES WERE SUSTAINED, AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER FOR EVALUATION. ALSO, THE FRONT END SHOOK WHEN DRIVING 50 MPH FOR TWO MONTHS PRIOR TO THE FAILURE. THE MANUFACTURER WERE CONTACTED BUT THE CAUSE OF THE PROBLEM COULD NOT BE DETERMINED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10167089August 30, 2006
TIRES
2004 JEEP WRANGLER X HAS DEVELOPED A NOTICEABLE SHAKE, OR "SHIMMY" WITHIN THE LAST 30 DAYS. THIS SHAKE IS ESPECIALLY VIOLENT AT AROUND 50 MPH OVER PAVED ROAD SURFACES WITH UNEVENNESS OR POTHOLES. AT TIMES, THIS SHAKING IS SO SEVERE AS TO MAKE THE VEHICLE DIFFICULT TO CONTROL. THIS PROBLEM WAS EVALUATED BY A JEEP DEALERSHIP. THEIR FINDING WAS THAT THE ALIGNMENT AND STEERING ARE IN GOOD CONDITION, HOWEVER ALL FOUR TIRES ARE OUT OF ROUND AND NEED TO BE REPLACED. THE TIRES ARE STOCK GOODYEAR WRANGLER GS-A'S AND ORIGINAL TO THE VEHICLE. THEY HAVE LESS THAN 25,000 MILES ON THEM AND NOW APPEAR TO BE FAILING AT THE SAME TIME. THE DEALER SERVICE REPRESENTATIVE REPORTED THAT THIS IS A CONDITION IS NOT UNCOMMON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164737July 25, 2006
ENGINE AND ENGINE COOLING:ENGINE
2004 JEEP WRANGLER BURNING ALOT OF OIL. MECHANIC REFUSES TO REPAIR. *KB THE ENGINE USED TO BURN A HALF A QUART OF OIL BETWEEN OIL CHANGES. THAT HAS INCREASED TO 1 QUART OF OIL BETWEEN OIL CHANGES. THE MANUFACTURER SAID THIS WAS NORMAL AND REFUSED TO FIX THE VEHICLE. THE DRIVER'S SIDE PLASTIC WINDOW CRACKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161852July 7, 2006
STEERING, SUSPENSION
VEHICLE WILL ENTER INTO A VIOLENT WOBBLE AND SHAKE WHEN HITTING A BUMP AT HIGHWAY SPEED. VIOLENT SHAKING DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 20 MPH. HAD WHEELS ROTATED AND BALANCED, WHEELS ALIGNED. CHECKED ALL TIE RODS, BALL JOINTS, AND LINKAGE WITH NO NOTICEABLE WEAR. DEATH WOBBLE STILL PRESENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160402June 21, 2006
SUSPENSION
FIRST OFF YOU NEED TO DO A GOOGLE SEARCH FOR 'DEATH WOBBLE'. I AM NOT THE ONLY ONE WITH THIS PROBLEM. IT IS GETTING WORSE AND I AM AFRAID FOR MY WIFE TO DRIVE THE JEEP. "DEATH WOBBLE".. THE DEATH WOBBLE IS BASICALLY WHEN YOU ARE DRIVING YOUR JEEP DOWN THE ROAD AND THE FRONT END STARTS TO SHAKE VIOLENTLY. IT CAN HAPPEN AT VIRTUALLY ANY SPEED, THOUGH MOSTLY ABOVE 40 MPH OR SO, AND IS A FRIGHTENING EXPERIENCE, ESPECIALLY FOR THOSE WITNESSING IT FOR THE FIRST TIME. THE ONLY WAY TO STOP IT IS TO SLOW DOWN AND PULL OVER. IT SEEMS TO GET MORE AND MORE OUT OF CONTROL. OUR JEEP IS A 2004 WRANGLER WITH ONLY 17,000 MILES. WE HAVE HAD THE PROBLEM SINCE 5,000 MILES OR SO. JEEP NEEDS TO ADDRESS THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160008June 16, 2006
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH A CAR CUT IN FRONT OF THE VEHICLE, THE DRIVER TURNED THE WHEEL SLIGHTLY AND LOST CONTROL OF THE VEHICLE, THEN STRUCK A GUARD RAIL. THE DRIVER SUSTAINED MINOR INJURIES AND THERE WAS A POLICE REPORT FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE STEERING GEAR SHEERED AND FRACTURED. THE STEERING GEAR NEEDS TO BE REPLACED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10159425June 9, 2006
UNKNOWN OR OTHER
I HAVE A 2004 JEEP WRANGLER SPORT, RECENTLY I WAS DRIVING AT 45 TO 50 MPH AND THE FRONT END STARTED TO SHAKE SO HARD I THOUGHT I WAS GOING TO LOSE CONTROL, WHEN I CALLED JEEP THEY SAID BRING IT IN AND WE WILL CHARGE YOU TO LOOK AT IT SHOP TIME WHERE I LIVE IS AROUND 100.00 AN HOUR, SINCE THE WARRANTY IS UP THEY REALLY DON'T WANT TO DO ANYTHING FOR ME EXCEPT CHARGE ME TO LOOK AT IT. I AM SURE THEY WILL NEVER ADMIT TO IT HAVING A PROBLEM. I REPLACED THE STEERING STABILIZER AND ITS STILL DOING IT. I AM NOT SURE WHERE TO GO FROM HERE. ANYONE ELSE OUT THERE HAVING THE SAME PROBLEM? MAYBE IF THERE IS ENOUGH COMPLAINTS THEY WILL RECALL IT HOPEFULLY BEFORE SOMEONE GETS KILLED. ALL I WANT TO DO IS SELL IT NOW AND GET SOMETHING NOT MADE BY CHRYSLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159363June 8, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I CURRENTLY OWN A JEEP GRAND CHEROKEE 2004, AT AROUND 12,000 MILES WHEEL STARTED SHAKING UNCONTROLLABLE. TOOK IT TO DEALER AND WAS TOLD ROTORS HAD TO BE REPLACED. THEY DID IT FOR FREE AND TOLD ME NEXT TIME THEY ARE NOT COVERED. IT IS NOW 29,000 MILES AND SAME THING IS HAPPENING AGAIN I NEVER HEARD OF SUCH A THING. I OWNED MANY CARS IN MY LIFE AND NEVER ONCE WENT THROUGH ROTORS ON ANY OF THEM. IF CHRYSLER KNOWS OF PROBLEM WHY WONT THEY ADDRESS IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158490May 29, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 2004 JEEP GRAND CHEROKEE AFTER 30,000 MILES HAS DEVELOPED WHAT IS KNOWN AS "WARPED ROTORS" THERE IS A PULSATION WHEN APPLYING THE BRAKE PEDAL AT HIGH SPEEDS. THIS HAS BECOME EVEN WORSE. IT SEEMS THAT THESE ROTORS KEEPS GOING BAD FOR THE JEEP CHEROKEE. THE GOVERNMENT SHOULD ISSUE A RECALL ON THE FRONT ROTORS OF ALL CHEROKEES FROM 1999 TO 2004. MY WIFE USES THE CAR EVERYDAY TO TAKE OUR TWO SMALL CHILDREN TO SCHOOL. SHE IS AFRAID TO DRIVE THE CAR NOW. DEALER SAYS THERE IS NOTHING THEY CAN DO. I AM SUPPOSED TO PAY FOR A NEW SETS OF ROTORS BUT THE REAL PROBLEM IS THE MATERIAL THAT WAS USED TO MAKE THE ORIGINAL ROTORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155653April 19, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY BREAK PEDDLE BEGAN TO VIOLENTLY VIBRATE WHEN I WOULD BREAK. I TOOK MY JEEP TO THE DEALER WHERE I BOUGHT IT AND WAS TOLD MY ROTORS WERE WARPED. THEY SAID IT WAS BECAUSE OF THE WAY I DROVE THE CAR. I AM 36 YEARS OLD AND DO NOT GO "OFF-ROADING". I HAVE NEVER HAD TO REPLACE THE ROTORS ON ANY CAR! THIS CAR IS LESS THAN 2 YEARS OLD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152824March 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS DRIVING MY 2004 JEEP LIBERTY WHEN MY BALL JOINT BROKE ON PASSENGER SIDE. I TOOK IT INTO DEALERSHIP AND THEY SAID THE OTHER SIDE HAD TO BE REPLACED ALSO,IT WAS AT MAXIMUM TOLERANCE. I'M VERY CONCERNED FOR OTHERS THAT HAVE THIS VEHICLE BECAUSE I WAS LUCKY THAT MY GRANDCHILD AND I WEREN'T KILLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150744February 21, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
ON TWO OCCASIONS, I HAVE REAR-ENDED SOMEONE DUE TO WHAT I BELIEVE IS A FAULTY DESIGN IN THE POSITION OF THE BRAKE PEDAL IN RELATIONSHIP TO THE ACCELERATOR PEDAL IN MY 2004 JEEP WRANGLER UNLIMITED. IN INSTANCES WHERE I HAD TO STOP SUDDENLY THEREFORE APPLYING EXTREME PRESSURE TO THE BRAKE PEDAL, THE BRAKE PEDAL DESCENDED BELOW THE ACCELERATOR AND THE RIGHT SIDE OF MY FOOT CAME IN CONTACT WITH THE ACCELERATOR CAUSING THE ACCELERATOR TO BE DEPRESSED AT THE SAME TIME. I WOULD HAVE HAD ADEQUATE STOPPING DISTANCE IN BOTH INSTANCES HAD THE ACCELERATOR NOT CAUSED ME TO BE PUSHED INTO THE CAR IN FRONT OF ME. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149831February 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILS TO DOWN SHIFT BETWEEN 45 AND 55 MPH. SOUNDS LIKE BALL BEARINGS IN A TIN CAN. THIS HAPPENS ON A LONG GRADE INCLINE AND TRANSMISSION WILL NOT DOWN SHIFT UNLESS THE ACCELERATOR IS PUNCHED TO THE FLOOR. TAKEN TO TWO DIFFERENT DEALERS OVER MANY MONTHS, BOTH WERE UNABLE TO CORRECT THE PROBLEM. SOUNDS SIMILAR TO ODI CASE # 10105648 & 10072841. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148937January 29, 2006
SEAT BELTS:FRONT:RETRACTOR, VISIBILITY:WINDSHIELD
I HAVE A 2004 JEEP WRANGLER AND THERE ARE SEVERAL PROBLEMS BUT THE WORST IS THAT NEITHER FRONT BELTS WILL RETRACT FAST ENOUGH TO PREVENT EITHER DOOR FROM SLAMMING ON THE SHOULDER PORTION. I FEAR THAT AFTER REPEATED DOOR CLOSING ON THE BELTS WILL WEAKEN THEM TO THE POINT OF BREAKING DURING AN IMPACT. THE SECONDARY PROBLEM IS THE FRONT WINDSHIELD IS CRACKING IN 2 PLACES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148471January 24, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
PROBLEM NO. 1: MY 2004 JEEP WRANGLER UNLIMITED HAS HAD A STEERING AND WHEEL VIBRATION PROBLEM SINCE I PURCHASED IT BRAND NEW IT IN JULY 2004 FROM PARRISH JEEP IN FAIRFAX, VA. THE PROBLEM CONTINUES TO GET WORST. THE WHEELS AND STEERING VIBRATE ABRUPTLY BETWEEN 45 - 60 MILES MPH. I HAVE TO HOLD THE STEERING WHEEL WITH 2 HANDS TO ATTEMPT TO SAFELY DRIVE MY JEEP. AS OF AUGUST 2004, I HAVE TAKEN IT TO 2 VIRGINIA JEEP DEALERSHIPS FOR THE VIBRATION PROBLEM ON SEVERAL OCCASIONS, IN WHICH THE PROBLEM WAS WITNESSED AND NOTED. ALTHOUGH THE PROBLEM WAS WITNESSED BY THE JEEP DEALERSHIP, I WAS TOLD I HAD TO PROVIDE PROOF OF MY VEHICLE SERVICES, WHICH I DID. PARRISH JEEP HAS COPIES OF ALL OF THEM. AFTER CONTACTING JEEP CUSTOMER SERVICE, WHICH JUST TOLD ME TO CONTINUE TO CALL THE DEALERSHIP, I WAS FINALLY TOLD IN DECEMBER 2005 BY THE DEALERSHIP THAT I HAD TO BRING MY JEEP IN TO THE DEALERSHIP AGAIN FOR A JEEP ENGINEER TO TEST DRIVE AND DIAGNOSE. THE SERVICE MANAGER INFORMED ME THAT HE BELIEVED THE TIRES TO BE FAULTY, BUT NOW THEY WERE CONCERNED ABOUT THE MILEAGE ON MY JEEP. I REMINDED HIM THAT THE RECEIPTS SHOW THAT I HAVE COMPLAINED OF THIS PROBLEM WHEN I INITIALLY BROUGHT THE VEHICLE NEW IN 2004. SO, NOW I HAVE BEEN WAITING OVER ONE MONTH FOR A CALL TO HAVE THE JEEP ENGINEER REVIEW THE PROBLEM. THIS IS MY 3RD JEEP THAT I HAVE OWNED, IN ADDITION TO THE 2 THAT MY FAMILY MEMBERS HAVE OWNED BECAUSE OF MY RECOMMENDATION, AND I HAVE NEVER HAD THIS PROBLEM BEFORE. THIS MAY BE MY AND MY FAMILY MEMBERS' LAST TIME TO BUY JEEP PRODUCTS DUE TO SAFETY AND LACK OF CUSTOMER SERVICE. PROBLEM NO. 2: THE TRANSMISSION JERKS AS I COME TO A STOP. THIS JERKING HAPPENS AFTER I HAVE DRIVEN THE VEHICLE AND IT HAS WARMED UP. THIS PROBLEM WAS NOTED AS OF THE SUMMER 2005. I HAVE TAKEN IT IN TO THE SAME 2 VA DEALERSHIPS, BUT THE PROBLEM HAS NOT BEEN RESOLVED. THE COMPUTER WAS CHECKED AND I WAS TOLD THAT ALL UPDATES HAD BEEN MADE. HOWEVER, THE JERKING IS STILL PERSISTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148246January 20, 2006
SERVICE BRAKES, HYDRAULIC
WARPED FRONT DISC BRAKES AT 15790 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145183December 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
2004 JEEP WRANGLER SPORT WITH 4.0 I-6 ENGINE. WOULD STALL AFTER COMPLETE WARM UP WHILE IDLING IN GEAR. DEALER INSTALLED HEAT SHIELD OVER FUEL INJECTOR, BUT STILL HAVE STALLING PROBLEMS ON COLD START. NO LIGHTS OR ANYTHING COME ON. ONLY HAD 400 MILES ON IT WHEN FIRST OCCURRED. NOW, AT 16000 MILES, I'M HAVING STALLING ON COLD STARTS IN WARM WEATHER ONLY. IN THE WINTER, THE VEHICLE RUNS GREAT. DEALER CANNOT RECREATE THE PROBLEM, AND DO NOT KNOW WHAT TO DO.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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