Jeep Wrangler Complaints (2007)

1,750 consumer complaints on file.

#10217483February 8, 2008
SUSPENSION, STEERING
DRIVING AT HIGHWAY SPEEDS, VEHICLE RANDOMLY STARTS SHAKING VIOLENTLY. STOPS WHEN I TAKE FOOT OFF GAS OR PUT ON BRAKE. ALSO OCCASIONALLY HEAR A CLUNK WHEN STOPPING AND MAKING A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217364February 7, 2008
ENGINE AND ENGINE COOLING
ON FEB 5TH, I WAS DRIVING ON THE FREEWAY AT ABOUT 65 MPH AND MY CAR DIED - DASH LIGHTS WENT ON, CAR JERKED TO A VIOLENT SLOW DOWN AND I ALMOST CRASHED INTO A SEMI ON MY LEFT, THE CAR PULLED TO THE LEFT. ALL RESUMED TO NORMAL AFTER ABOUT 4 SECONDS. I HAVE FILED PREVIOUS COMPLAINT, CONF NBR 10188682. THIS IS THE 4TH INCIDENT BUT WHAT IS MOST SHOCKING IS THAT THE FIRST 2 TIMES I BROUGHT IT TO THE DEALERSHIP REPAID SHOP I WAS TOLD THAT THEY COULDN'T DUPLICATE THE ERROR AND THAT THEY AND CHRYSLER CORP DIDN'T HAVE RECORD OF ANY OTHER REPORTS OF THIS PROBLEM. ON THE 2ND VISIT, I ADVISED THE SERVICE PERSON THAT HE SHOULD LOOK AT THIS WEB SITE IF HE HAD NEVER HEARD OF THIS PROBLEM SINCE THERE WERE NUMEROUS COMPLAINTS. ON THE 3RD INCIDENT, WHEN I GOT HOME, THERE WAS A RECALL "SAFETY RECALL G25-PROGRAM TIPM-ENGINE STALLING- SO I CALLED THE SERVICE CENTER, AGAIN, ADVISED THAT CAR STALLED AGAIN AND THAT I ALSO RECEIVED RECALL AND SCHEDULED THE SERVICE - AUG 2007. AFTER THIS VISIT I FELT MORE SECURE TO DRIVE THE CAR BECAUSE AT LEAST CHRYSLER HAD ACKNOWLEDGED THE PROBLEM. THE ON FEB 5TH 2008 AS I WAS DRIVING TO WORK, IT HAPPENED AGAIN. I CONTINUED TO WORK AND AT THE END OF THE DAY WHEN I WENT BACK TO THE CAR IT WOULDN'T START, ALL LIGHTS/RADIO ETC CAME ON BUT THE CAR WOULDN'T TURN OVER. I HAD IT TOWED TO JEEP. I WAS TOLD BY SERVICE PERSON, AFTER THE CAR WAS INSPECTED THAT THE CONTROL MODULE - SAME ITEM THAT CAUSED PREVIOUS PROBLEMS, HAD TO BE REPLACED. I PURCHASED THIS VEHICLE NEW, SO THAT I WOULD HAVE A DEPENDABLE AND SAFE VEHICLE - NEITHER OF WHICH IT IS! I ASKED THE SERVICE MANAGER WHAT CHRYSLER COULD DO FOR ME. HE SAID THAT FROM THE NOTES IT LOOKED LIKE I ONLY HAD ONE OCCURRENCE WITH THIS ISSUE AND THAT THIS WAS THE FIRST HE HEARD OF THIS TYPE OF PROBLEM WITH JEEP - WOW - EITHER HE OUT RIGHT LIED TO ME OR HE IS AN UNINFORMED MANAGER. NEEDLESS TO SAY I AM NOT CONFIDENT THAT THIS ISSUE WONT OCCUR AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217064February 5, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY CAR WAS PARKED ON AN INCLINE OF ABOUT 20 DEGREES AND I HAD 1/4 TANK OF GAS. WHEN I WENT TO START THE CAR IT WOULDN'T TURN ON. ALL THE LIGHTS ON THE DASH CAME ON, BUT THE ENGINE WOULDN'T TURN OVER. MY RADIO AND LIGHTS WORKED FINE. THIS IS THE 3RD TIME THAT THIS HAS HAPPENED IN A YEAR AND 2 MONTHS. THE TWO PRIOR TIMES, I COASTED DOWN TO A FLAT AREA AND THE CAR STARTED. TONIGHT IT DIDN'T. I THINK THERE IS A PROBLEM WITH THE FUEL DELIVERY SYSTEM OR FUEL PUMP. THE THREE TIMES THAT THIS HAS HAPPENED I HAVE HAD 1/4 OF A TANK OF GAS OR LESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216786February 3, 2008
VISIBILITY:WINDSHIELD
CRACKING FRONT WINDSHIELD AFTER TURNING ON DEFROSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216731February 1, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE HIGHWAY AT AROUND 65 MPH AND THE CAR STALLED. ALL THE LIGHTS ON THE DASH LIT UP AND THE CAR WAS IN NEUTRAL AND ABOUT 4 SECONDS LATER THE CAR REGAINED ITS POWER. THIS HAPPENED 2/1/08 WITH 11,500 MILES. THIS ALSO OCCURRED ON THE HIGHWAY AROUND MAY 2007 WITH AROUND 2,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216304January 28, 2008
WHEELS
I BOUGHT A 2007 JEEP WRANGLER X, THIS VEHICLE IS EQUIPPED WITH THE STOCK STEEL 16" RIMS. THESE RIMS HAVE A MAJOR DESIGN FLAW THEY ARE MADE WITH A DEEP CAVITY AND OR TRENCH BEHIND THE SPOKES, SNOW, ICE ETC. SETTLE IN THIS CAVITY MAKING IT IMPOSSIBLE TO CHIP OR REMOVE THE ICE. AS YOU DRIVE ON SNOWY ROADS THE TIRES THROW SNOW, ICE ETC.. INTO THIS TRENCH. WHILE CENTRIFUGAL FORCE HOLD THE SUBSTANCE IN PLACE. WHEN THIS HAPPENS THE WHEELS ARE OUT OF EXTREME BALANCE SHAKING THE VEHICLE, THE STEERING WHEEL SHAKES VIOLENTLY. I CONTACTED JEEP ABOUT THIS AND THEY SAY THERE IS NOTHING THEY CAN DO, HOPEFULLY YOU CAN. THIS IS THE FIRST YEAR FOR THIS TYPE OF RIM AND HOPEFULLY THE LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215311January 18, 2008
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
SEE ATTACHED DOCUMENT. *TR THE CONSUMER STATED THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE STALLING PROBLEM. THE CONSUMER THEN RECEIVED A RECALL REGARDING THE TOTALLY INTEGRATED POWER MODULE. THE DOCUMENT STATED THE VEHICLE WAS PROGRAMMED WITH SOFTWARE THAT MAY CAUSE THE ENGINE TO STALL UNDER CERTAIN OPERATING CONDITIONS. THE VEHICLE WAS REPROGRAMMED. SOON AFTER, THE ESP AND BAS CONTROL LIGHTS ILLUMINATED ON THE DASHBOARD. AFTERWARDS, THE TRACTION CONTROL SYSTEM LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214828January 14, 2008
ENGINE AND ENGINE COOLING
PURCHASED BRAND NEW 2007 4DOOR JEEP WRANGLER. IT HAS STALLED WHILE DRIVING ON 5 SEPARATE OCCASIONS. WE HAVE TAKEN IT BACK TO THE DEALER, AND EACH TIME BEEN TOLD IT WAS FIXED. THIS CAR IS A DEATH TRAP AND WE REFUSE TO DRIVE IT. DEALER WONT TAKE IT BACK SO NOW WE NEED TO GO TO COURT. THE SEVERITY OF THIS IS NOT SHOWING....THIS VEHICLE STALLS AT HIGH RATES OF SPEED ON HIGHWAYS...NO LIGHT ...NO POWER STEERING...NO BRAKES...NOTHING......SOMEONE IS GOING TO DIE OR KILL SOME ONE. AND CHRYSLER DOESN'T CARE. HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214830January 14, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 30 MPH, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING AND LOST COMPLETE POWER. THE VEHICLE EVENTUALLY RESTARTED. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE FIVE TIMES, BUT INFORMED THE CONTACT THAT THERE WERE NO FAILURES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,000 AND FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213596January 3, 2008
VISIBILITY:WINDSHIELD
THE WINDSHIELD ON THE VEHICLE IS VERY WEAK. I HAVE HAD THREE CRACKS IN THE LAST THREE WEEKS. THIS SEEMS TO OCCUR ON DAYS BELOW 32 DEGREES F. I DO NOT TRAVEL GRAVEL ROADS AND HAVE NEVER HAD A VEHICLE WINDSHIELD DO THIS BEFORE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213622January 3, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 55-65 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED THEN THE VEHICLE STALLED. IN ADDITION, THE VEHICLE WOULD STALL WHEN IDLING. THE DEALER INSPECTED THE VEHICLE ON FOUR OCCASIONS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED AS PART OF NHTSA CAMPAIGN ID # 07V291000 FOR ELECTRICAL SYSTEM HOWEVER; FAILURE HAS WORSENED SINCE THE REPAIR. THE CURRENT MILEAGE WAS 44,500 AND FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213632January 3, 2008
ELECTRICAL SYSTEM
VEHICLE EXPERIENCED FULL SHUTDOWN AGAIN, THIS TIME ON THE INTERSTATE AT INTERSTATE SPEED. THE RECALL DID NOT COVER MY BUILD DATE AND THIS IS THE THIRD TIME I HAVE EXPERIENCED THE VEHICLE TURNING ITSELF OFF, AND THEN BACK ON A FEW SECONDS LATER. THE ONES THAT WERE COVERED BY THE RECALL, SEEM TO HAVE THE SAME ISSUE STILL. ALL THE DEALER CAN DO IS DOCUMENT THAT I BROUGHT THE VEHICLE IN AND THAT THEY CANNOT REPLICATE THE PROBLEM. THIS VEHICLE IS LIKELY TO GET SOMEONE KILLED!*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213527January 2, 2008
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:SOFTWARE
STALLS OUT, DIFFERENT TIMES. INSTRUMENT LIGHTS COME ON, LOSE POWER FOR ABOUT 5 SEC THEN REGAIN POWER. HAD SOFTWARE FIX, STILL HAS PROBLEM, THIS PROBLEM COULD KILL SOMEONE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213367January 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WAS DRIVING AT HIGHWAY SPEEDS 65 MPH ALL DASH LIGHTS FLASHED ON AND RADIO CUT OUT. HAPPENED FOR A FEW SECONDS, THEN EVERYTHING WENT BACK TO NORMAL. I BELIEVE THE ENGINE KEPT RUNNING AND DID NOT CUT OUT.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213316December 31, 2007
ENGINE AND ENGINE COOLING
2007 JEEP WRANGLER X STALLED AT HIGHWAY SPEED THIS VEHICLE HAD HAD THE RECALL FOR POSSIBLE STALLS DONE PRIOR TO THIS STALLING! HE WAS ABLE TO JUMP THE VEHICLE TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212274December 18, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DURING A SNOW OR ICE STORM AS THE SNOW AND ICE COLLECTED ON THE VENT BELOW THE WINDSHIELD IT GETS IN THE AREA WHERE THE WIPER MOTOR AND OTHER MECHANICAL PARTS ARE, THEY THEN FREEZE AND ENCASE THE WIPER SYSTEM IN ICE CAUSING THE WIPERS NOT TO WORK. WHEN THE WIPERS ARE NEEDED AS ROAD SALT AND DIRT SPLASH ON THE WINDSHIELD THEY DO NOT WORK. THIS CAUSES A VERY UNSAFE CONDITION RESTRICTING VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211989December 15, 2007
ELECTRICAL SYSTEM
WHILE DRIVING AT 65MPH IN 5TH GEAR WITH A MANUAL, ENGINE HESITATED AND THAN ALL DASH LIGHTS ILLUMINATED FOR APPROX 3 SECONDS, THE ENGINE THEN CONTINUED AS NORMAL AND THE LIGHTS WENT OFF. OUTSIDE TEMPERATURE 55 DEGREES, LIGHTS ON, NO AC OR HEAT. RADIO OFF, NO OTHER ELECTRONICS IN USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210879December 5, 2007
VISIBILITY:WINDSHIELD
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210940December 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING DOWN THE HIGH WAY AT 60MPH MY RADIO DIED FOR 3-5 SECONDS AND AFTER IT CAME BACK ON MY WHOLE ENGINE/ CAR DIED AND THE DASH LIGHTS LIT UP. WHEN I PUSHED THE CLUTCH IN AND RELEASED IT THE CAR CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210553November 27, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2007 JEEP WRANGLER WITH RECALL FOR BRAKE FAILURE. CONSUMER STATES THAT HE FINALLY RECEIVED A RECALL FOR THE FAULTY BRAKES. HE WOULD LIKE REIMBURSEMENT FOR THE BRAKE REPAIR SINCE HIS WAS FIXED BEFORE THE RECALL WAS SENT OUT. *KB THE CONSUMER STATED THE PROBLEM OCCURRED WHILE HE WAS IN 4-WHEEL DRIVE, LOW RANGE OVER THE TOP OF A SMALL RISE. WHEN HE ATTEMPTED TO BRAKE, NOTHING HAPPENED, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE SMALL DOWN SLOPE CAUSED THE CONSUMER TO SPEED UP AND HIT A LOW SET OF ROCKS AND HARD DIRT. THE REAR DIFFERENTIAL COVER WAS LEAKING. THE VEHICLE HAD EXTENSIVE DAMAGE TO THE FRONT AXLE AND SURROUNDING PARTS. RECALL # 07V434000 NO POLICE REPORT MENTIONED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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