Jeep Wrangler Complaints (2007)

1,750 consumer complaints on file.

#10229349May 30, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT DROVE INTO A MUD PUDDLE AND THEN ACROSS A GRASS FIELD. THREE DAYS LATER, HE TOOK THE VEHICLE TO THE CAR WASH AND THE CHECK ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER AND THEY FOUND A FAILURE AT THE BRAKE PURGE TANK, WHICH RIPPED AND CAUSED THE BRAKE LINE TO PULL DOWN. THE DEALER INFORMED THE MANUFACTURER THAT THE CAUSE OF THE FAILURE WAS DUE TO RECKLESS DRIVING. THEREFORE, THE MANUFACTURER STATED THAT THE WARRANTY DOES NOT COVER AGGRESSIVE DRIVING, ONLY DEFECTED PARTS. THE CONTACT FEELS THAT HIS VEHICLE WAS DESIGNED TO BE DRIVEN ON ROUGH TERRAIN; THEREFORE, THE BRAKE PURGE TANK IS DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229070May 28, 2008
STEERING
WHEN GETTING ON TO THE EXPRESSWAY FROM AN ON RAMP SPEED WAS ABOUT 30-40 MPH I HIT A FEW BUMPS CAUSING THE STEERING WHEEL TO SHAKE UNCONTROLLABLE STARTED TO APPLY MY BREAKS COMING TO ALMOST A COMPLETE STOP THAT'S WHEN THE SCARY THING HAPPENED A SEMI WAS COMING UP BEHIND ME HE SLAMMED HIS BREAKS ON AND SWERVED TO AVOID ME THANK GOD HE DID NOT HIT ME WITCH COULD OF BEEN BAD PUSHING ME INTO TRAFFIC THAT IS TRAVELING 65MPH + OR RUNNING ON TOP OF ME PULLED UP TO THE NEXT OFF RAMP LOOKED UNDER / CHECKED EVERYTHING ALL SEEMED OK GOT BACK HOME DOUBLE CHECKED NOTHING VISIBLY WRONG OR LOOSE LOOKED ON A WEB SITE TO FIND THAT THIS IS A COMMON PROBLEM THE STEERING STABILIZER LACKS SOMETHING CONTACTED THE DEALERSHIPS SERVICE MANAGER HE STATED NOTHING HAS OCCURRED LIKE THAT TO DROP IT OFF AND THEY WOULD LOOK AT IT NOT WANTING TO GO WITH A VEHICLE FOR A DAY I OPTED TO SPEND THE $26.00 TO GET A AFTERMARKET ONE HAD MY WHEELS BALANCED-ROTATED TIRE PRESS 36# THINS OCCURRED AGAIN HITTING A SERIES OF BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229046May 27, 2008
SUSPENSION:FRONT, STEERING
I HAVE A STOCK 2007 WRANGLER UNLIMITED X,6SPD. IT IS ONE YEAR OLD WITH 24,000KMS. AT APPROX. 8,000 KMS IT STARTED TO HAVE A SEVERE WOBBLE IN THE FRONT END AFTER HITTING SMALL BUMPS AT APPROX. 70 KMS OR MORE. THE SHAKE IS VERY HARSH AND HARD TO CONTROL, IT IS A SERIOUS SAFETY ISSUE, THE DEALERSHIP HAD NO ANSWERS UNTIL RECENTLY THEY TELL ME THAT ITS THE TIRES AND I NEED TO GET NEW ONES AT MY OWN EXPENSE. THE GOODYEAR REP SAYS THAT THERE IS NO DEFECT WITH THE TIRES BUT THAT CHRYSLER HAS SIMPLY PUT AN INSUFFICIENT TIRE ON THE VEHICLE...WHY IS THIS MY PROBLEM...MY VEHICLE IS NOT SAFE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229051May 27, 2008
ELECTRICAL SYSTEM
PURCHASED NEW 2007 JEEP WRANGLER. ELECTRIC THROTTLE BODY LIGHT CONSISTENTLY COMES ON AND POWER DIMS. THE DEALER, AFTER SEVERAL ATTEMPTS, CANNOT FIX. IT DID COMPLETELY SHUT DOWN WHILE IN MOTION IN ONE CASE AND NEEDED TOWED BACK. AFTER SERVICING THE LIGHT STILL CONSISTENTLY APPEARS AND POWER WEAKENS RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228927May 26, 2008
SUSPENSION
DRIVING 2007 JEEP WRANGLER X MODEL ON DAMP DAY. HITTING SHALLOW PUDDLES WITH RIGHT SIDE TIRES ON SIDE OF THE ROAD AT ABOUT 55 MILES AN HOUR. I HAVE ALWAYS DONE THIS WITHOUT TOO MUCH PROBLEM. ROAD WAS FLAT AND STRAIGHT WITHOUT POTHOLES. HIT PUDDLE AND VEHICLE BEGAN SHAKING VIOLENTLY AS IF A TIRE WAS ABOUT TO FALL OFF AT HIGH SPEED. EXTREME MEDIUM FREQUENCY VIBRATION CONTINUED UNTIL VEHICLE WAS ALMOST AT A COMPLETE STOP. IT WAS REPEATABLE. THE SECOND TIME IT HAPPENED WAS ON A FLAT STRAIGHT WELL PAVED ROAD IN DOWNTOWN CITY STREET. I WAS GOING BETWEEN 30 AND 35 MILES PER HOUR AND ON A DRY ROAD AND TRAVELED OVER A RAILROAD TRACK TRANSITION (SLIGHTLY ELEVATED CONCRETE TO TRANSITION OVER TRACKS SMOOTHER) THIS SET UP ANOTHER UNCONTROLLABLE MEDIUM FREQUENCY VIBRATION IN THE VEHICLE THAT COULD NOT BE STOPPED UNLESS THE VEHICLE COMES TO ALMOST A COMPLETE STOP. OTHERS ON WWW.JK-FORUM.COM HAVE EXPERIENCED SIMILAR SITUATIONS. DEALERS ARE BLOWING SOME OF US OFF. IT SHOULD BE MENTIONED THAT I ALWAYS TRAVEL WITH THE ANTI-SKIT MITIGATION SYSTEM OFF. IT APPEARS THAT A LATERAL OSCILLATION IS STARTING UP IN THE FRONT END OF THE JEEP STEERING SYSTEM. BUT THAT IS JUST A GUESS. I REPORTED IT TO MY DEALERSHIP AND THEY SAID (OH YEAH, THAT IS THE JEEP DEATH WOBBLE). IT IS PRETTY NORMAL, ALTHOUGH THEY HAD NEVER HEARD OF IT ON THE NEW BODY STYLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228810May 24, 2008
STEERING
2007 JEEP WRANGLER STEERING BOX LOOSE AND SLOPPY 43000 MILES ON VEHICLE. NO OFF ROAD USE. JEEP STARTING PULLING TO RIGHT, AND SHIMMING AT 52 MPH. BEEN DOING THIS FOR ABOUT 3-4000 MILES TOOK TO DEALER AND WILL NOT REPAIR UNDER WARRANTY, I CONSIDER THIS A SAFETY HAZARD, DEALER SAID IT MUST BE A DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228795May 23, 2008
ENGINE AND ENGINE COOLING
THE EVENTS LEADING UP TO M FAILURE ARE QUITE SIMPLE. I TAKE THE SAME ROUTE TO AND FROM WORK EVERYDAY, AND AT THE POINT WHERE THE FAILURE HAPPENED I ALWAYS HAVE MY CRUISE SET AT BETWEEN 55 - 60 MPH. IT WAS A REGULAR DAY, NO PRECIPITATION AND I WAS CRUISING IN SIXTH GEAR. WHILE I WAS DRIVING DOWN THE ROAD, ALL THE SUDDEN I NOTICED MY STEREO AND HEAD LIGHTS TURNED OFF, I LOOKED DOWN AND ALL OF MY DASH LIGHTS AND INSTRUMENT PANELS HAD TURNED OFF. SITTING IN MY SEAT WHILE DRIVING DOWN THE ROAD AT 60 MPH IT LOOKED AS IF MY CAR WAS TURNED OFF. IT LASTED LONG ENOUGH FOR ME TO REALIZE I HAD A POTENTIALLY HUGE PROBLEM, AND TO LOOK ALL AROUND ME QUICKLY FOR NEARBY VEHICLES JUST IN CASE SOMETHING WAS ABOUT TO GO TERRIBLY WRONG. IT WAS PROBABLY ON 4 - 6 SECONDS IN ALL ACTUALITY, BUT IT FELT LIKE LONGER. I WOULD BE VERY INTERESTED TO KNOW WHAT WOULD HAVE HAPPENED IF I HAD TRIED TO STEER OR BRAKE. WOULD IT HAVE WORKED? ALSO, MY JEEP IS STILL 100% STOCK, FACTORY TIRES AND ALL. I WAS FORTUNATE ENOUGH NOT TO HAVE AN ACCIDENT, BUT I DON'T KNOW IF I WOULD HAVE BEEN ABLE TO AVOID ONE IF I HAD TO BECAUSE I DON'T KNOW IF THE VEHICLE WOULD HAVE STILL BEEN RESPONSIVE DURING THE "BLACK OUT." THIS HAPPENED TWO DAYS AGO, AND IT IS NOW MEMORIAL DAY WEEKEND. I PLAN ON CONTACTING THE DEALER ON TUESDAY TO SEE WHAT CAN BE DONE, BUT FROM MY RESEARCH ONLINE, MY HOPES ARE NOT HIGH. IT SEEMS THERE ARE PLENTY OF RELATED INCIDENTS OUT THERE, AND NOBODY SEEMS TO BE GETTING ANY REAL HELP FROM THEIR DEALERSHIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228648May 22, 2008
SERVICE BRAKES, ELECTRIC
BRAKES "LOCK UP" WHEN TAKING RIGHT HAND, DESCENDING TURNS. I'VE HAD VEHICLE LIFTED BY DEALER AND HAVE HAD IT IN THE DEALERS REPAIR DEPARTMENT 4 TIMES AND THE PROBLEM STILL EXISTS. NOW THEY REFUSE TO FIX THE PROBLEM AND HAVE VOIDED MY EXTENDED SERVICE WARRANTY BECAUSE OF THE LIFT KIT THEY SOLD ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227818May 14, 2008
ENGINE AND ENGINE COOLING
ENGINE STALLS WHILE DRIVING AT ANY SPEED. THE COMPUTER MODULE HAS BEEN REPROGRAMMED BUT THE PROBLEM STILL EXISTS. AFTER THE ENGINE STALLS, MANY OF THE DASH LIGHTS ILLUMINATE INCLUDING, BUT NOT LIMITED TO, THE ESP/BAS, BRAKE, OIL, BATTERY, IGNITION, ENGINE, AIRBAG LIGHTS. THE VEHICLE WILL START ONCE THE COMPUTER HAS RESET AND THE WARNING LIGHTS DIM. I'VE BEEN TO TWO DIFFERENT DEALERS THREE SEPARATE TIMES SINCE THE PROBLEM BEGAN WITH NO RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227630May 13, 2008
STEERING
FOLLOW UP ON INCIDENT #10225339 WOBBLE IN THE FRONT END WAS BAD CONTROL ROD. DEALER ORDERED PART TO FIX IT ON APRIL 21ST AND I HAD AN ACCIDENT ON APRIL 22. MINOR DAMAGE TO MY JEEP. REPORTED TO CHRYSLER AND THE REFUSED TO REPAIR DAMAGE TO MY JEEP WHICH WAS CAUSED BY A FAULTY PART. "INSPECTOR FOUND NO PROBLEMS WITH THE SUBJECT VEHICLE'S STEERING/SUSPENSION SYSTEM." THE JEEP DEALERSHIP REPAIRED THE PROBLEM 4 DAYS PRIOR TO THE INVESTIGATION AT MY HOUSE. CONTACTED CHRYSLER AND THEY SAID THE DECISION IS FINAL THAT THEY WOULD MAKE A NOTE THE VEHICLE WAS REPAIRED PRIOR TO THE INVESTIGATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10227513May 12, 2008
VISIBILITY
LARGE CRACK DEVELOPED IN WINDSHIELD AT 15,000 MILES AFTER NORMAL USAGE FROM MINOR ROCK DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226702May 5, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE VEHICLE WOULD RANDOMLY STALL AND LOSE POWER STEERING AND BRAKING ABILITY. THE FAILURE HAS OCCURRED THREE TIMES WITHIN THE PAST YEAR. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY AFTERWARDS; THEREFORE, THE CONTACT NEVER TOOK THE VEHICLE TO THE DEALER. AFTER THE MOST RECENT FAILURE, SHE WAS UNABLE TO IMMEDIATELY RESTART THE ENGINE UNTIL 30 MINUTES LATER. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPROGRAMMED THE POWER MODULE. THE FAILURE RECURRED LESS THAN A WEEK LATER WHILE DRIVING 65 MPH. ONCE MORE, THE VEHICLE TOOK 30 MINUTES TO RESTART. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED. THE CONTACT BELIEVES THAT THE MANUFACTURER NEEDS TO DEVELOP A NEW REPAIR FOR THIS FAILURE. THE FAILURE MILEAGE WAS 12,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226536May 3, 2008
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM
ENGINE LIGHT COMES ON AND OFF. GAS CAP SIGNAL APPEARS AND DISAPPEARS. ENGINE HAS STALLED X2. WHEN APPLYING BRAKES GOING DOWN HILL (15MPH), VEHICLE SHOOK A LITTLE LIKE ANTI-LOCK SYSTEM WAS IN FULL EFFECT. ALL RECALL NOTICES HAVE BEEN TAKEN CARE OF AT DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225962April 28, 2008
STEERING, SUSPENSION:FRONT
I AM THE OWNER OF A 2007 JEEP WRANGLER AND HAVE HAD A MAJOR FAILURE OF THE STEERING/SUSPENSION OF THE JEEP. IN RESEARCHING THIS I FIND THE COMPLAINT IS A RATHER COMMON FAILURE. DO A GOOGLE OF "JEEP DEATH WOBBLE" AND SCAN SELECTED ITEMS OF 19000 HITS FOR JEEPS MADE FROM THE 1990'S TO PRESENT. THE JEEP HAS 9500 MILES. THE INCIDENCE OCCURRED AT ABOUT A SPEED OF 40-55 MILES PER HOUR AFTER RIDING OVER FROST WAVES IN THE ROAD. THE JEEP WENT INTO A VIOLENT VIBRATION MODE WHERE STEERING WAS VERY DIFFICULT AND THE JEEP WAS OUT OF CONTROL. THE JEEP WHEN SLOWED TO ABOUT 30 THE VIBRATION DISAPPEARED AND IT WAS SLOWLY DRIVEN TO A JEEP DEALER (OWL CHRYSLER JEEP) HONESDALE, PA. ELEVEN DAYS LATER THE JEEP WAS RETURNED PERHAPS REPAIRED BUT SOME THINGS DON'T SEEM RIGHT. I HAVE MET ANOTHER PERSON WITH THE SAME / SIMILAR PROBLEM AND ON THE INTERNET FIND MANY COMPLAINTS OF WHAT IS REFERRED TO AS A DEATH WOBBLE. BELIEVE ME A GOOD DESCRIPTION. HAD THIS OCCURRED IN WINTER WEATHER, RAIN OR ON A CURVE I WOULD PERHAPS BE A STATISTIC AS THERE FOR A FEW SECONDS NO CONTROL OVER THE DIRECTION OR STEERING OF THE VEHICLE. I BELIEVE THAT CHRYSLER KNOWS OF THIS PROBLEM FOR WHAT APPEARS TO BE YEARS AND IS STILL MANUFACTURING VEHICLES WITH A DESIGN/MATERIAL FLAW. THE REPAIR NUMBER FROM OWL IS: R.O. NUMBER 24079 THE PARTS REPLACED ARE: FRONT LOWER CONTROL ARMS AND BUSHINGS. OLD PARTS RETAINED BY DEALER AS PERHAPS WARRANTY REPAIR. THE VEHICLE HAS NEVER BEEN DRIVEN OFF ROAD AND IS BASICALLY BABIED. OWL CAN BE CONTACTED AT: OWL CHRYSLER JEEP, INC 250 GRANDVIEW AVENUE HONESDALE, PA 18431 570-253-2640 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225776April 26, 2008
ENGINE AND ENGINE COOLING, VISIBILITY
I GUESS I AM WRITING WITH MORE THAN ONE ISSUE. SORRY FOR THE INCONVENIENCE OF SUCH A LONG EXPLANATION BUT I THOUGHT LONG AND HARD BEFORE DELVING INTO THIS. I PURCHASED MY 2007 JEEP WRANGLER UNLIMITED X 4-DOOR 2WD IN OCTOBER OF 2006. I WAS ONE OF THE LUCKY VICTIMS THAT WHILE GOING 70 MPH, THE ENTIRE JEEP SHUT DOWN AND THEN RESTARTED ON IT'S OWN. THIS HAPPENED TWICE. TOOK IT IN ONCE, I GOT THE "I'M SORRY LOOK" AND WAS LET GO. DIDN'T EVEN BOTHER WITH THE DEALERSHIP THE SECOND TIME AND FINALLY WAS LUCKY ENOUGH NOT TO HAVE A WRECK BEFORE THE RECALL WAS SENT. WITHIN ONE MONTH, NOT MORE THAN 1200 ON THE VEHICLE, IT WOULD NOT START. CALLED TOW TRUCKS TWICE. EACH TIME, IT TOOK THE TOW TRUCK 30-45 MINUTES TO ARRIVE AND IN THAT TIME FRAME, WITH REPEATED EFFORTS, I WAS ABLE TO GET THE VEHICLE TO START. THIS HAS NOT HAPPENED AGAIN FOR ABOUT 6 - 9 MONTHS THEN CAME FEBRUARY 2007. IT WAS ABOUT 45 DEGREES OUTSIDE AND I WALKED OUT TO GET THE MAIL. AS I LOOKED UP AT THE JEEP, I WAS STOPPED DEAD IN MY TRACKS AND DID NOT EVEN WANT TO FACE WHAT I KNEW HAD HAPPENED. RIGHT BELOW WHERE THE WINDSHIELD STARTS, RIGHT ABOVE THE HOOD, ON THE DRIVERS' SIDE WAS AN APPROXIMATE 1" CRACK. I WENT BACK OUTSIDE 3 TIMES THINKING MAYBE I "THOUGHT" I WAS SEEING SOMETHING THAT WASN'T REALLY THERE. WITHIN ONE WEEK, THE CRACK HAD EXTENDED UP ABOUT 1/2" AND CRACKED HORIZONTALLY ABOUT 4 INCHES ACROSS. SO SORRY AGAIN FOR THE LONG, INDEPTH LETTER. I JUST DON'T KNOW WHAT TO DO ANYMORE. WOULD REALLY APPRECIATE SOME ADVICE. LANA JACKSON LAWTON OKLAHOMA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225325April 22, 2008
ELECTRONIC STABILITY CONTROL (ESC)
PURCHASED 2007 JEEP WRANGLER UNLIMITED NEW, BUT VEHICLE HAD BEEN MODIFIED BY THE SELLING DEALER WITH A 4" SKYJACKER LIFT KIT. ON SECOND DAY OF DRIVING VEHICLE, BEGAN EXPERIENCING INAPPROPRIATE ACTIVATION OF THE ELECTRONIC STABILITY PROGRAM. VEHICLE AUTOMATICALLY BRAKES ON CERTAIN FREEWAY ON RAMPS AND HIGHWAY CURVES, BOTH WHILE BRAKING AND ACCELERATING. VEHICLE HAS BEEN SEEN BOTH BY THE SELLING DEALER AND ONE OTHER DEALER AND PROBLEM HAS NOT BEEN CURED. CHRYSLER CUSTOMER SERVICE GIVE NO ASSISTANCE AND TELLS ME THAT AS THE VEHICLE WAS MODIFIED BY THE DEALER, I MUST WORK THIS OUT WITH THE DEALER. NUMEROUS INTERNET WEBSITES DESCRIBES THIS SAME PROBLEM WITH OTHER LIFTED JEEP WRANGLERS. SELLING DEALER HAS ADVISED THEY HAVE DONE ALL THEY CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225339April 22, 2008
STEERING, SUSPENSION
WHEN THE FRONT PASSENGER SIDE TIRE HITS A BUMP, GRAVEL, OR SMALL AMOUNT OF WATER THE TIRE FEELS LIKE IT IS BOUNCING. THE VEHICLE IS NOT ABLE TO BE STEERED UNTIL THE WOBBLE/BOUNCING STOPS WHICH IS USUALLY WHEN THE VEHICLE IS ALMOST STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225343April 22, 2008
STRUCTURE
SOFT TOP LEAKS AT SEAL AND HAS A BAD WHISTLE. DEALERSHIP ORDERED A NEW SEAL THAT IS SUPPOSE TO BE LARGER THE ORIGINAL ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225340April 22, 2008
ENGINE AND ENGINE COOLING
DASH LIGHTS FLASH ON, MOMENTARY LOSS OF ENGINE POWER. DEALER COULD NOT DUPLICATE OR REPAIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225344April 22, 2008
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD RAISES UP ABOUT 2 INCHES AND THE SAFETY CATCH HOLDS THE HOOD DOWN WHEN A SEMI TRUCK IS COMING FROM THE OPPOSITE DIRECTION OR ON WINDY DAYS. THE CAUSES A BIG DISTRACTION WHEN IT LOOKS AS IF THE HOOD IS GOING TO FLY UP ON A REGULAR BASIS. *TR DEALERSHIP ADVISED THAT THERE IS NOT A RECALL ON THE HOOD LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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