Jeep Wrangler Complaints (1999)

217 consumer complaints on file.

#10025381July 3, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I WAS FORCED TO GET A NEW EXHAUST MANIFOLD FOR MY JEEP AT 76,000 MILES. THE DEALER'S PRICE WAS $1,300 FOR THE REPAIR. I'VE SEEN ALL OVER THE INTERNET AND ON THE NHTSA'S SITE THAT THIS IS A COMMON PROBLEM. I'VE BEEN TOLD BY MECHANICS THAT THE JEEP'S MANIFOLD IS A LESSER QUALITY. I LODGED A COMPLAINT WITH CUSTOMER SERVICE WHO CALLED THE DEALERSHIP AND, AFTER TALKING WITH THE SERVICE TECH, SAID THAT HE COULDN'T DO ANYTHING BECAUSE IT WASN'T A "DEFECT" BUT RATHER "NORMAL WEAR AND TEAR." I' CAN'T BELIEVE THIS IS TRUE AFTER SEEING THIS COMMON PROBLEM!!! CHRYSLER -- WHY IS THIS NOT A FACTORY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025246July 1, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIRCONDITIONER SWITCH HAS MELTED 2 TIMES SINCE I HAVE OWNER THIS JEEP. DEALER SAYS NOTHING IS WRONG. NO ADD ON EQUIPMENT OF ANY KIND IS PRESENT OTHER THAN A CELL PHONE CHARGER IN THE CIGAR LIGHTER RECEPTACLE. THERE HAD BEEN NO FIRE YET...BUT THE WIRES ARE GETTING HARD AND BRITTLE. THE FIRST SWITCH JUST SHOWED SOME MELTING OF THE PLASTIC ON THE SWITCH HOUSING. THE SECOND SWITCH HAD THE METAL LUG THAT THE HIGH-SPEED FAN WIRE CONNETS TO COMPLETELY LOOSE FROM THE SWITCH AND HANGING IN THE WIRE CONNECTOR. I HAVE BEEN TO 2 DEALERS AND BOTH SAID NOTHING WAS WRONG...I MUST HAVE JUST GOTTEN A "BAD" SWITCH. BUT THEY STILL CHARGE ME ABOUT 80 DOLLARS FOR A NEW SWITCH PANEL EACH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025159June 30, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
MY 1999 JEEP LOST ALL GAUGES AND THE AIR BAG LIGHT CAME ON. I FOUND OUT THAT JEEP HAS A TSB #08-15-99 SINCE MAY 21 1999 BECAUSE OF A FAULTY CONNECTOR.SINCE THIS IS A SAFETY PROBLEM I BELIEVE THEY SHOULD PAY FOR THE REPAIR. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023515June 21, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
APPARENTLY JEEP WRANGLERS ARE KNOWN FOR THIS PROBLEM, YET THERE HAS NEVER BEEN A RECALL. FOR SEVERAL MONTHS NOW MY DASH CLUSTER HAS BEEN MALFUNCTIONING. THE RPM GUAGE AND SPEEDOMETER BOTH DROP TO ZERO, THE AIRBAG AND CHECK ENGINE LIGHTS COME ON, AND THE DIGITAL ODOMETER LOSES ITS READOUT AND INSTEAD SAYS "NO BUS". IT HAPPENS SPORADICALLY, NOT CONTINUOUSLY. I TOOK IT TO AN INDEPENDENT AUTO SHOP WHICH WAS ABLE TO CORRECT THE PROBLEM, BUT IT BEGAN AGAIN AFTER A COUPLE MONTHS. I JUST TOOK IT TO MY LOCAL JEEP DEALER FOR THIS PROBLEM, AS WELL AS OTHER ELECTRICAL PROBLEMS. (MY JEEP WOULDN'T START FOR THE LAST 3 DAYS.) THEY FOUND A WIRE THAT WAS CORRODED AND REPLACED OR REPAIRED IT. MY JEEP RUNS AGAIN, BUT ON THE WAY HOME FROM THE DEALERSHIP THE DASH CLUSTER WENT HAYWIRE AGAIN. EVERYONE I HAVE SPOKEN TO IN THE AUTO SHOPS IS AWARE THAT THIS IS A COMMON PROBLEM WITH JEEPS, INCLUDING MY JEEP DEALER, BUT NOBODY HAS TAKEN STEPS TO REMEDY THIS PROBLEM. TO DATE, I HAVE SPENT NEARLY $1,300.00 TO FIX THE DASH CLUSTER AND OTHER ELECTRICAL PROBLEMS (PROBABLY ALL RELATED) AND MY CAR ONLY HAS 43,000 MILES ON IT. CONVENIENTLY, MY MANUFACTURER'S WARRANTY EXPIRED AT 36,000 MILES. THIS BEGAN AT AROUND 38,000 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023444June 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSIMISSION HAS BEEN A PROBLEM SINCE THE CAR WAS BOUGHT BRAND NEW IN NOVEMBER OF 1999. FIRST IS THE EXPERIENCE OF, ON OCCASION THE CAR NOT STARTING WHILE IN PARK. THE FIRST TIME IT HAPPENED I CALLED CHRYSLER ROAD SIDE ASSISTANCE, AND THEY INFORMED ME JUST TO PUT IT IN NUETRAL WHENEVER THAT HAPPENED AND IT WOULD START OK. I HAVE HAD TO DO THAT VERY OFTEN. I ASSUMED IT WAS NOT A BIG DEAL. I HAVE NEVER BEEN ABLE TO ENGAGE THE LO 4 WHEEL DRIVE MECHANISM, BUT HAVE NOT HAD THE NEED FOR IT, HENCE NEVER BOTHERED TO COMPLAIN ABOUT IT. THIS YEAR THE TRANSMISSION HAS DISENGAGED AT VARIOUS SPEEDS BETWEEN EACH GEAR. IT IS A CONSISTENT PROBLEM, AND HAVE TAKEN CAR TO MECHANIC, HAD LINES CHECKED, TRANSMISSION FLUID CHANGES, ETC., BUT STILL HASN'T RESOLVED THE PROBLEM. I AM AFRAID THAT IN A CRISIS SITUATION, I WILL HIT THE GAS, AND THE CAR WILL FAIL TO ACCELERATE, OR WILL LUNGE AS A RESULT OF THE ENGINE REVING SO HI BEFORE THE TRANSMISSION RE-ENGAGES. THIS IS A SERIOUS PROBLEM. THE CAR HAS ALL HIGHWAY MILES AND HAS NEVER BEEN IN AN ACCIDENT. I AM SCARED TO DRIVE THIS CAR BECAUSE IT MIGHT RESULT IN AN INJURY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021304June 9, 2003
POWER TRAIN:AXLE ASSEMBLY
AS I WAS DRIVING DOWN THE ROAD IN MY 1999 WRANGLER, WITH ONLY 70000 MILES ON IT, AND THE ENTIRE REAR END GAVE LOOSE. NOW I HAVE A WRANGLER, THAT IS SUPPOSEDLY WORTH 14000, THAT IS NEITHER WORTH THAT NOR IS IT DRIVABLE, AND ON TOP OF THAT I HAVE TO SHELL OUT 1000 DOLLARS IN MY OWN MONEY TO FIX THE THING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022268June 4, 2003
INTERIOR LIGHTING
THE INSTRUMENT PANEL LIGHTS DID NOT WORK. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019598May 12, 2003
UNKNOWN OR OTHER
ALL OF THE INSTRUMENT PANEL GAUGES FAILED. THE CONSUMER HAD TO STRIKE THE DASH BOARD OR RESTART THE VEHICLE IN ORDER TO GET THEM TO FUNCTION AGAIN. RELATED RECALL 99V117000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019601May 12, 2003
UNKNOWN OR OTHER
THE DEFROSTER BLOWER MOTOR FAILED. WHEN WORKING, IT ONLY FUNCTIONED ON THE LOW AND HIGH SETTINGS. THERE WAS A RELATED RECALL, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019603May 12, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
THE 2 REAR BRAKE LIGHTS DID NOT WORK AT ALL. HOWEVER, THE REAR HIGH MOUNTED BRAKE LIGHT FUNCTIONED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017066May 5, 2003
AIR BAGS
TSB NO. 08-15-99 INTERMITTENT AIR BAG WARNING AND CLUSTER OPERATION CREATES A HAZARDOUS DRIVING CONDITION . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017985May 1, 2003
ELECTRICAL SYSTEM:WIRING
THE WIRING CLUSTER CONNECTOR SHORTED OUT AT VARIOUS TIMES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014268April 11, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST LEAK THROUGH A CRACK IN THE EXHAUST MANIFOLD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015730April 11, 2003
ELECTRICAL SYSTEM
THE DASH BOARD INSTRUMENT PANEL FAILED INTERMITTENTLY. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015383April 8, 2003
POWER TRAIN
ON 2 OCCASIONS, THE VEHICLE JUMPED OUT OF GEAR AND ROLLED BACKWARDS AND HIT A GAS PUMP AND A VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10011043March 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
GEAR SLIPPED OUT OF PARK AND WENT INTO REVERSE, WHICH CAUSED TWO ACCIDENTS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10010412March 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
HEARD LOUD NOISES COMING FROM THE ENGINE. CHECK ENGINE LIGHT CAME ON. THE MANIFOLD WAS CRACKED IN TWO PLACES. THE AREA DEALERS HAPPEN TO HAVE THE NEWLY DESIGNED MANIFOLD IN STOCK DUE TO THE PROBLEMS WITH THE MANIFOLD CRACKING. HAVE SPOKEN WITH SEVERAL PEOPLE AND THE SAME PROBLEM OCCURRED WITH THEM. THIS SHOULD DEFINITELY BE RECALLED. THE NEW MANIFOLD HAS SPRINGS BUILT IN TO MAKE ROOM FOR GIVE -- THE OLD ONE DID NOT, THEREFORE CAUSING THEM TO CRACK. IT IS VERY UNSAFE AND COSTS A LOT TO GET IT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008436March 5, 2003
WHEELS
4 OUT OF THE 5 ORIGINAL WHEELS ON A 1999 JEEP WRANGLER ARE OUT OF ROUND. VEHICLE BEGINS TO SHIMMY AT 55 MILES PER HOUR. VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. USED AS A COMMUTER VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005330February 5, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
52,000 ON MY 1999 WRANGLER (HAVE NEVER BEEN "OFF ROADING IN IT). I JUST REPLACED THE RADIATOR WITH AN AFTER MARKET BRAND - NOT JEEPS RADIATOR. I'M IN THE PROCESS OF ORDERING A NEW EXHAUST MANIFOLD (MINE IS CRACKED). ONCE AGAIN I WAS ADVISED TO BUY AN AFTER MARKET MANIFOLD BECAUSE THE JEEP'S MANIFOLD IS A LESSER QUALITY. IT HAS BEEN EXPLAINED TO ME THAT BOTH OF THESE REPAIRS ARE FREQUENT ON THIS MODEL AND SHOULD BE A FACTORY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000779January 7, 2003
SEAT BELTS:FRONT
THE SEATBELTS ON THE DRIVER'S AND PASSENGER'S SIDES DO NOT RELEASE PROPERLY. THEY ARE VERY DIFFICULT TO OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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