Jeep Wrangler Complaints (1998)

265 consumer complaints on file.

#758184February 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR WAS IN PARK WITH EMERGENCY BRAKE PARTIALLY ON. ENGINE WAS RUNNING. PASSENGER GOT OUT AND CAR ROLLED BACKWARDS CRASHING INTO A BUIDLING SMASHING THE WALLS AND WINDOWS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758027February 9, 2002
POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION. THERE ARE NUMEROUS TECHNICAL BULLETINS THAT DESCRIBE THIS AS A CONTINOUS PROBLEM FOR THIS VEHICLE. PLEASE LOOK INTO IT BEFORE THERE IS A SERIOUS ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756782January 13, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I TOOK THE JEEP LAST YEAR TO GET THE RATTLE FIXED. THEY FIXED IT, BUT ON THE 1/12/02 I TOOK IT BACK FOR THE SAME RATTLE. I DON'T BELIEVE THEY FIXED IT, JUST TIGHTENED THE LINKAGE UP. MY WIFE AND I SPENT 7 HOURS AT LANDERS WITHOUT ANYONE CONTACTING US ABOUT WHAT THE PROBLEM WAS. THEY ALSO BROKE A BOLT OFF IN THE BLOCK THAT HOLDS THE EXHAUST MANIFOLD ON, AGAIN WE WEREN'T INFORMED. OUR WARRENTY COVERED THE EXHAUST PROBLEM, BUT LANDERS SAID THAT THE LINKAGE WASN'T COVERED EVEN THOUGH THEY HAD WORKED ON THE LINKAGE LESS THAN A YEAR AGO. THEY ARE SUPPOSED TO COVER ANY REPAIRS THEY MAKE FOR A YEAR, BUT THEY DIDN'T HONOR THIS. WE SPENT 7 HOURS WAITING FOR THE JEEP TO BE REPAIRED. THEY OFFERED US A RENTAL TO GET US HOME, BUT DIDN'T OFFER ANY GAS MONEY OR ANYTHING FOR OUR INCOVIENCE ABOUT DRIVING 150 MILES (ONE WAY). I'M A GUNSMITH AND MAKE $30 A HOUR AND I WAS AWAY FROM MY WORK FOR 20 HOURS BECAUSE OF LANDERS NOT INFORMING ME OF HOW LONG THE REPAIRS WOULD TAKE. NOW I'M BEHIND WITH MY WORK AND HAVING TO WORK16 HOURS A DAY TO CATCH UP. I WOULD LIKE SOME COMP. FOR MY TIME LOST. ALSO MY WIFE WENT WITH ME TO LANDERS AND SAT THROUGH THEIR LIES, AND SHE LOST WORK TIME ALSO. LANDERS IS SUPPOSED TO HAVE A FIVE STAR RATING TOWARD THEIR CUSTOMERS. WE WERE TREATED LIKE UNWANTED STEP-CHILDREN. LANDERS DIDN'T OFFER TO SUPPLY US WITH TRANSPORT TO GO GET SOMETHING TO EAT, INFORM US OF THE PROBLEMS WITH OUR JEEP, AND CHARGED US 69.97 FOR LABOR AND 24.97 FOR PARTS, THAT SHOULDN'T HAVE WORN OUT AFTER 27,100 MILES UNLESS THEY DAMAGED WHEN THEY 'FIXED' THE LINKAGES THE FIRST TIME. I KNOW I'M NOT IMPROTANT TO THEM, BUT I BELIEVE THEY DESTROYED THE BUSHINGS THE FIRST TIME THEY WORKED ON THEM, AND BROKE THE MANIFOLD BOLT TRYING TO TIGHTEN IT DOWN CAUSING THEM TO HAVE TO PULL THE HEAD OFF THE MOTOR HEAD OFF THE ENGINE TO GET TO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756068December 27, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755547December 12, 2001
POWER TRAIN, AIR BAGS
GAUGES DROP OFF INTERMITTENTLY (SOMETIMES WHEN HIT A BUMP, OTHER TIMES ON IT'S OWN). TACH AND SPEEDOMETER DROP TO ZERO, AIRBAG LIGHT COMES ON. TAPPING ON PANEL, LIGHTS WILL GO OFF, THEN COME BACK ON. VERY SPORADIC WHEN IT HAPPENS--EVERY DAY FOR A WEEK OR TWO, THEN NOTHING FOR A COUPLE OF DAYS, THEN FOR 3 DAYS, ETC., ETC. ALSO LOSE MILEAGE INDICATOR (HOW MANY MILES WERE REALLY ON IT WHEN I PURCHASED IT NEW?!?!?!) SEEN SO MANY COMPLIANTS NOW FROM CONSUMERS, WOULD LIKE A RECALL!!! WILL MY AIRBAG WORK? DON'T WANT TO KILL ANYONE TO FIND OUT!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754394November 11, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MANIFOLD CRACKED HAD IT WELDED NOW IT CRACKED AGAIN IN 3 OTHER SPOTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898135October 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK IT JUMPED OUT OF GEAR, DURING IDLING AND STARTED ACCELERATING IN REVERSE, VEHICLE MOVED 20 FEET BEFORE CONSUMER WAS ABLE TO STOP ALL MOVEMENT. NO DETERMINATION HAS BEEN MADE AS TO THE CAUSE OF THIS PROBLEM.*AK CONSUMER STATED THE VEHICLE WAS PARKED, AND SHE STEPPED OUT BRIEFLY WITH DOOR OPENED, THERE WAS A POPPING SOUND AND VEHICLE ACCELERATED INTO REVERSE AT HIGH IDLE.*SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#753404October 18, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL LEAKED FROM TOP OF TANK WHEN FULL OR NEAR FULL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753035October 9, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
NO GAUGES ARE WORKING AND AIR BAG LIGHT COMES ON CONTACTED DEALER SAID THEY HAD THE SAME PROBLEM WITH THREE OTHER JEEPS ALREADY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752773October 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE JEEP WAS IN PARK WHEN I GOT OUT TO MAIL A LETTER. I LEFT MY DRIVERS SIDE DOOR OPEN. THE JEEP SLIPPED OUT OF PARK AND KNOCKED ME DOWN. NEXT , THE OPEN DOOR SMASHED OUR MAILBOX INTO ME. THE JEEP PROCEEDED UP THE STREET, WHERE I COLLECTED MYSELF AND RAN AFTER IT. FORTUNATELY, I WAS ABLE TO JUMP IN AND STOP IT, AND NO ONE WAS BEHIND ME. THE DOOR WAS COMPLETELY WRAPPED AROUND TO THE QUARTER PANEL BECAUSE OF HITTING THE MAILBOX.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#752355September 19, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MULTIPLE CRACKS IN HEADER(EXHAUST)PIPE COMING FROM ENGINE: MECHANIC SAID SERIOUS PROBLEM, BUT SHOULDN'T HAPPEN SO SOON IN LIFE OF VEHICLE. MULTIPLE MECHANICS HAD NEVER SEEN IT HAPPEN SO SOON IN THE LIFE OF A VEHICLE. 1998 MODEL, FAILURE HAPPENED SOMETIME IN AUGUST 2001. TOLD TO CHECK FOR RECALL INFO ON MAKE AND MODEL OF VEHICLE AND TO MUST GO TO A DEALER TO FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896088September 10, 2001
AIR BAGS, ELECTRICAL SYSTEM:WIRING
AIRBAG LIGHT INTERMITTENTLY IS ILLUMINATED ON DASH, CAUSING ALL GAUGES TO RETURN TO ZERO WHILE DRIVING. DEALER HAS BEEN CONTACTED. *AK DEALER CAN NOT DUPLICATE PROBLEM, THEY SAY THE FIX A GROUND WIRE, HOWEVER THE PROBLEM NEVER IS CORRECTED, THIS USUALLY HAPPENS WHEN STARTING UP AND USUALLY LASTS ABOUT 10-45 SECONDS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751877September 7, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MANIFOLD CRACKED AT WELD BY FLANGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751885September 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALER BUILT TRANSMISSION 2 TIMES AND IT'S GOING IN FORE THE 3RD TIME ON9/11/01 WHATS THE PROBLEM ( CHRYSLER ?). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751125August 25, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AS I HAVE READ MENTIONED BY OTHERS AT THIS WEBSITE, ABOUT A YEAR AFTER I BOUGHT THE JEEP, MY DASH GAUGES WOULD GO DOWN TO ZERO AND THE AIRBAG LIGHT WOULD GO ON. THIS PROBLEM IS A WINTER AND WET-WHETHER RELATED PROBLEM. IF I POUND ON THE DASHBOARD WITH MY FIST, SOMETIMES THE GAUGES WILL RECOVER TEMPORARILY. IF THEY DO RECOVER, THEY ALMOST IMMEDIATELY GO BACK DOWN TO ZERO. I SPOKE WITH A DEALERSHIP ABOUT THE PROBLEM. THEY ACTED SURPRISED. I SEE FROM OTHER PEOPLES COMMENTS THAT THEIR ARE NUMEROUS OTHER OCCASIONS OF THIS PROBLEM. I THOUGHT I WAS ALONE WITH THIS PROBLEM UNTIL EARLIER TODAY WHEN A MECHANIC FRIEND OF A FRIEND MENTIONED SOMEONE ELSE WITH THE 1998 JEEP WRANGLER HAS THE EXACT SAME PROBLEM. I NEED A RESPONSE FROM THE GOVERNMENT. HAS THERE BEEN A RECALL ISSUED ON THIS? I HAVE ALSO HAD MY CATALYTIC CONVERTER "CRUMBLE TO PIECES" ACCORDING TO A LOCAL GARAGE. HE SEEMD TO THINK THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTERS. I AM AT A LOSS AS TO HOW TO FIND OUT IF THERE INDEED HAS BEEN A RECALL. PLEASE CONTACT ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894013August 10, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
SINCE DATE OF PURCHASE INSTRUMENT PANEL BECOMES INOPERABLE, AND AIRBAG LIGHT COMES ON INTERMITTENTLY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748667July 18, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FAILURE OF INSTRUMENT CLUSTER (DEALER SAYS DUE TO FAULTY DESIGN OF HARNESS. MANUFACTURER HAS NOTICED AND REDESIGNED FOR NEW VEHICLES, SERVICE BULLETIN ISSUED BY MANUFACTURER. HOWEVER, SINCE MY VEHICLE IS OUT OF WARRENTY (>3YRS OWNERSHIP) I WILL HAVE TO PAY FOR REPLACEMENT OF WIRING HARNESS (DESPITE FACT THAT MANUFACTURER HAS ADMITTED HARNESS FAILURE WAS DUE TO IMPROPER DESIGN) - I AM NOT VERY HAPPY ABOUT THIS AND INTEND TO FOLLOW-UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785525July 13, 2001
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE TRANSFER CASE IS BROKEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747789July 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
OUT OF TOWN BUSINESS TRIP. STRANDED.....DRIVING AT 65MPH, LOUD METAL TO METAL THUD UNDER HOOD. OIL GAUGE DROPPED TO 0, ENGINE DIED, WOULDN'T START. NO WARNING LIGHTS OR GAUGE ACTIVITY PRIOR. TOWED TO OUT OF TOWN DEALER. STATED OIL PUMP FAILURE, CAUSED ROD TO GO THROUGH BLOCK. HAD TOWED BACK TO PURCHASE POINT DEALERSHIP, CONFIRMED OIL PUMP FAILURE. OIL CHANGED 1 WEEK PRIOR AS PART OF USUAL MAINTENANCE. ATTEMPTED TO HAVE CHRYSLER WARRANTY AS ENGINE WAS MORE THAN PROPERLY MAINTAINED. PRIOR PROBLEMS, DASH CLUSTER, EXHAUST SYSTEM REPLACED DO TO FAILURE. (EXHAUST REPLACED WEEK PRIOR TO ENGINE FAILURE) DEALERSHIP BELIEVES DIAMLER-CHRYSLER SHOULD WARRANTY ENGINE. DIAMLER-CHRYSLER DECLINES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561776June 27, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES RADIATOR AND WATER PUMP FAILED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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