Jeep Wrangler Complaints (2008)

1,904 consumer complaints on file.

#10446046January 31, 2012
STEERING, SUSPENSION, UNKNOWN OR OTHER
WAS DRIVING AT FREEWAY SPEED ON CA HWY 24 AND HIT MINOR BUMP DUE TO CHANGE IN ROAD TYPE AND VEHICLE FRONT END BEGAN TO SHIMMY AS IF I HAD BLOWN A TIRE. I MOVED TO FAR RIGHT LANE AND BEGAN TO PULL OFF TO THE SIDE OF THE ROAD. ONCE MY SPEED DROPPED BELOW 40 MPH SHIMMY STOPPED SUDDENLY. I TOOK VEHICLE TO DEALER AND WAS TOLD THERE'S A SERVICE ADVISORY ABOUT THIS AND THEY WOULD LIKELY REPLACE STEERING DAMPENER. THEY DID. PROBLEM HAS REOCCURRED A YEAR LATER AT 28K MILES, AND JEEP DEALER SAYS MY FRONT END APPEARS FINE AS DO MY TIRES AND ALIGNMENT. THEY ESCALATED TO JEEP CORPORATE, WHO SAID REPLIED THAT I SHOULD BUY NEW TIRES, EVEN THOUGH MY TIRES APPEAR FINE, AND THAT THIS IS TO BE EXPECTED ON A SINGLE AXLE VEHICLE. I HAVE RESEARCHED THIS ISSUE, AND FIND THIS IS A COMMON ISSUE KNOWN AS 'DEATH WOBBLE', AND THAT IS PREVIOUSLY OCCURRED MOSTLY IN JEEPS WITH A MODIFIED SUSPENSION OR LIFT KIT. BASED ON THE AMOUNT OF NHTSA COMPLAINTS ON FILE, IT APPEARS THAT THIS IS NOW A KNOWN ISSUE SINCE THE 2007 SUSPENSION REDESIGN AND ADDITION OF THE 4DR WRANGLER TO THE LINE UP. JEEP COMPLETELY REDESIGNED THE SUSPENSION ON THE WRANGLER IN 2011, AND THOSE OF US WITH 2007 TO 2010 MODEL YEAR JEEPS ARE LEFT DRIVING UNSAFE VEHICLES. THIS WAS MARKETED TO ME AS A FAMILY CAR AT THE TIME OF PURCHASE, AND JEEP DID NOT DISCLOSE THAT DEATH WOBBLE WAS LIKELY TO OCCUR IN A SINGLE AXLE VEHICLE AND WOULD REQUIRE REPLACEMENT OF FRONT END PARTS THAT SHOW NO WEAR BEYOND THE NORMAL USE. THIS IS UNACCEPTABLE, SINCE I USE THIS VEHICLE TO TRANSPORT MY FAMILY, AND JEEP SEEMS TO THINK THIS IS A KNOWN ENOUGH PROBLEM TO EXPECT ME TO PAY FOR REPAIRS RELATED TO POOR UNSAFE DESIGN BY THEM. THIS NEEDS TO BE RECALLED. HOW MANY FATALITIES NEED TO OCCUR BEFORE NHTSA TAKE NOTICE OF THIS DESIGN FLAW? MORE INFO ON DW: HTTP://ANSWERS.EDMUNDS.COM/QUESTION-CLASS-ACTION-SUITS-FOR-POOR-DESIGN-JEEP-WRANGLER-DEATH-WOBBLE-16258.ASPX *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445932January 30, 2012
AIR BAGS
THE AIR BAG LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. HAD IT CHECKED LAST YEAR 1/14/11, THE DEALERSSHIP INSPECTED AND FOUND CODE FOR CLOCK SPRING, REPLACED CLOCK SPRING AND CLEARED CODES AND SYSTEM WAS OPERATING PROPERLY AT THE TIME. THE DEARLERSHIP CHARGED 364.48. NOW IT IS ONE YEAR LATER AND THE AIRBAG LIGHT IS BACK ON. IT GOES ON AND OFF THE WHOLE TIME WHLIE YOU ARE DIVING. I THINK THIS SHOULD ME LOOKED INTO BECAUSE IF THE AIRBAGS GOES OFF WHILE YOUR DIVING, IT COULD CAUSE YOU TO HAVE A CRASH OR INJURY OR DEATH TO YOU OR SOMEONE ELSE IN ANOTHER VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445622January 27, 2012
FUEL SYSTEM, GASOLINE
FUEL TANK FILLER NECK POURS FUEL OUT ONTO THE GROUND WHEN FILLING THE TANK TO FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445062January 24, 2012
SERVICE BRAKES, HYDRAULIC
OCTOBER 2010 I REPLACED REAR BRAKES AT 20,000 THOUGHT WAS STRANGE MY WHOLE OWNED ABOUT 18 VEHICLES NEVER REPLACED REAR BRAKES NOT EVEN TRAVELING THE MOUNTAIN ANYMORE. MY LAST VISIT TO CHRYSLER THEY TOLD ME I WAS GONNA NEED REAR BRAKES AT 40,000 NOW THIS IS CRAZY TOLD THEM TO LOOK INTO THIS DUE TO GO BACK NEXT WEEK INSANE TO REPLACE REAR BRAKES EVERY 20,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445090January 24, 2012
STEERING
I WAS DRIVING ON THE HIGHWAY, BEGINNING TO GO DOWN A MOUNTAIN INTERSTATE IN COLORADO. I WAS TRAVELING AT 57 MPH WHEN I VERY LIGHTLY PRESSED THE BRAKE. THE FRONT AND OF THE CAR AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY TO THE POINT WHERE I HAD NO CONTROL OVER THE CAR. THE CAR WAS BOUNCING BACK AND FORTH, LEFT AND RIGHT, AND I FEEL VERY LUCKY TO NOT HAVE CAUSED AN ACCIDENT. I HAVE SERIOUS FEARS ABOUT DRIVING THIS VEHICLE ON THE HIGHWAY NOW BECAUSE IF THIS HAPPENS AGAIN, I FEEL THE LIKELIHOOD OF AN ACCIDENT IS VERY HIGH. THIS SYMPTOM IS REFERRED TO AS THE "DEATH WOBBLE" IN JEEP WRANGLERS, AND IS A SERIOUS SAFETY CONCERN. I HAVE READ COUNTLESS REPORTS OF IT AND CHRYSLER JEEP NEEDS TO ADDRESS THIS PROBLEM. IT IS AN EXTREMELY SERIOUS SAFETY CONCERN THAT NUMEROUS OWNERS HAVE EXPERIENCED. PERSISTENTLY WITH THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444978January 23, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE JEEP WRANGLER 2008 (BUILD DATE 6/08), GAS COMES SHOOTING OUT THE FILLER TUBE RIGHT AFTER THE GAS PUMP SHUTS OFF. I'M GUESSING APPROX. 12 OZ. OF GAS COMES OUT. CHRYSLER EXTENDED THE WARRANTY FOR WRANGLERS WITH A BUILD DATE OF MARCH 1, 2007 TO MARCH 31, 2008. MY BUILD DATE IS JUNE, 2008 AND HAS THE EXACT SAME ISSUE. I READ THAT THIS WAS INVESTIGATED BY NHTSA AND THEY FOUND THIS NOT TO BE A SAFETY ISSUE YET TALKING ON A CELL PHONE WHILE PUMPING GAS IS? THIS REALLY NEEDS TO BE ADDRESSED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444792January 22, 2012
AIR BAGS
A BROKEN CLOCKSPRING LED TO AN AIRBAG LIGHT ILLUMINATION AS WELL AS FAILURE IN THE ESP AND BAS SYSTEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444677January 20, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT WAS DRIVING 45 MPH WHEN THE SEAT BELT WARNING LIGHT ILLUMINATED ACCOMPANIED BY A WARNING CHIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE CLOCK SPRING FOR THE DRIVER'S SIDE SEAT BELT FAILED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444489January 19, 2012
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. THE CONTACT SLOWED DOWN TO APPROXIMATELY 30 MPH AND THE SHAKING DECREASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE TIRES WOULD HAVE TO BE BALANCED. THE FAILURE CONTINUED AFTER THE BALANCING OF THE TIRES. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444575January 19, 2012
AIR BAGS
THE AIRBAG LIGHT STAYS ON 99% OF THE TIME. I HAVE THE SAME PROBLEM AS DESCRIBED IN THE NHTSA ACTION # PE11019. MAKE: JEEP MODEL: WRANGLER MODEL YEAR: 2008 MANUFACTURER: CHRYSLER GROUP LLCMFR'S REPORT DATE: NOV 01, 2011 NHTSA CAMPAIGN ID NUMBER: 11V528000 NHTSA ACTION NUMBER: PE11019 COMPONENT: AIR BAGS:FRONTAL SUMMARY: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY. CONSEQUENCE: A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES. REMEDY: CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING DECEMBER 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES: CHRYSLER'S RECALL NUMBER IS L37. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . MY VEHICLE IS A LEFT HAND DRIVE NOT A RIGHT HAND DRIVE AS COVERED BY THE RECALL. I CALLED THE CHRYSLER HELP LINE AND THEY WERE OF NO HELP. THIS IS A SAFETY ISSUE THAT HAS BEEN ACKNOWLEDED BY CHYSLER AND THEY NEED TO RECALL MY VEHICLE ALSO. N *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444332January 18, 2012
ENGINE AND ENGINE COOLING
I OWNED A 2008 JEEP WRANGLER UNLIMITED, IN 2010 THE JEEP STARTED NOT WANTING TO CRANK OFF AND ON, OF COURSE WHEN IT WAS IN THE SHOP IT WOULD CRANK EVERYTIME, EXCEPT THE LAST VISIT IT HAD AND WAS THERE ALMOST 2 WEEKS THEN THEY WERE DOING THE PROCESS OF ELIMINATION STILL NOT KNOWING WHAT TO DO. I CONTACTED CHRYLSER'S CORP. OFFICE MANY TIMES, THEY EVEN PROVIDED ME A RENTAL CAR ON ONE OF THE TIMES THE JEEP WAS IN THE SHOP, THIS JEEP STAYED IN THE SHOP MORE THEN IN MY YARD IN 2010. THE LAST VISIT WAS ALL I COULD HANDLE, CHRYLSER CORP WAS NOT GOING TO HELP ME ANYMORE, THEY SIMPLE DID NOT CARE, THE SERVICE DEPT.'S THAT THE JEEP WAS AT THEY TRIED EVERYTHING THEY THOUGHT POSSIBLE, BATTERY WAS GOOD, SO THEY CHANGED OUT THE BATTERY CABLES SAID IT WAS FIXED, WITHIN A WEEK SAME THING HAPPENS, I TAKE IT BACK, THEY REPLACE THE STARTER SAID THAT WAS THE ISSUE, NEEDLESS TO SAY WITHIN 2 WEEKS I WAS BACK WITH THE SAME PROBLEM, THE LAST TIME THEY SAID THIS MIGHT FIX THE JEEP, IF NOT, BRING IT BACK WE WILL TRY SOMETHING ELSE, EXPERIMENT I GUESS. I ONCE AGAIN CONTACTED CHRYLSER CORP. OFFICE WAS TREATED AS THOUGH I WAS A PROBLEM TO THEM, I TOLD THEM I WAS JUST GIVING UP AND TRADING THE JEEP IN, WHICH WAS ONE OF THTE HARDEST DECISIONS THAT I HAVE MADE, I LOVED MY JEEP, BUT THE LEMON THAT I HAD WAS JUST TOO MUCH TO KEEP PAYING FOR AND CATCHING RIDES TO WORK SINCE THE JEEP WAS IN THE SHOP ALL THOSE TIMES EXCEPT THE ONE TIME THEY PAID FOR RENTAL. I HAVE TRADED THE JEEP BUT I STILL FOLLOW THE CONCERNS AND SEE NOW, I WAS NOT THE ONLY ONE WITH THE PROBLEM, OF COURSE, TOO LATE MY JEEP IS GONE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444470January 18, 2012
FUEL SYSTEM, GASOLINE
WHEN FUELING--ONCE GAS HOSE CLICKS OFF, GAS BELCHES OUT OF THE TANK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444017January 17, 2012
STEERING, SUSPENSION
MY JEEP WRANGLER IS EXPERIENCING A " DEATH WOBBLE" WHEN I TRAVEL BETWEEN 55-60MPH THE FRONT END OF MY JEEP SHAKES UNCONTROLLABLY. THIS OCCURS WHEN I HIT A SMALL BUMP BUT ALSO SEEMS TO BE OCCURRING EVEN ON FLAT PAVEMENT. MY JEEP HAS STOCK PARTS AND HAS NEVER BEEN OFF ROADED. I BELONG TO A JEEP COMMUNITY AND KNOW NUMEROUS OTHER INDIVIDUALS WHO HAVE HAD THIS SAME PROBLEM SOME DATING BACK TO THE 1990S. IT SEEMS AN ONGOING ISSUE LIKE THIS WOULD HAVE WARRANTED AN INVESTIGATION AND A PRODUCT RECALL ON THE FLAWED PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444120January 17, 2012
AIR BAGS
I WAS DRIVING DOWN THE ROAD AND TURNED RIGHT ONTO ANOTHER ROAD WHEN MY AIRBAG LIGHT ILLUMINATED. IT INTERMITTENTLY TURNS OFF WHEN I TURN MY WHEEL TO THE LEFT ABOUT 4 INCHES AND THEN IF I GO PAST THAT PART OR BACK TOWARD THE CENTER. IT WILL RE APPEAR AND A CHIME WILL SOUND. EVERY TIME I START MY VEHICLE THE AIR BAG LIGHT TURNS ON AND CHIMES. I WAS ONLY GOING ABOUT 15 MPH. THE CLOCK SPRING IS THE CULPRIT ACCORDING TO THE DEALERSHIP. WHEN ARE THE 2008 LHD JEEP WRANGLERS GOING TO BE INCLUDED IN THE CLOCK SPRING RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444122January 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THE DOOR HINGES WERE CORRODED. THE DEALER REPLACED THE DOOR HINGES AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443925January 16, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING WITH GAS, BEFORE THE TANK APPROACHES FULL, GASOLINE SPEWS OUT AROUND THE FILLER NOZZLE ALL OVER THE SIDE OF THE JEEP. NOW THAT THIS PROBLEM HAS STARTED, IT OCCURS EVERY TIME I FILL UP. I HAVE HAD THE JEEP FOR ABOUT A YEAR AND IT WAS FINE UNTIL RECENTLY. CHRYSLER HAS EXTENDED THE WARRANTY FOR JEEPS WITH THIS PROBLEM FOR JEEPS MADE BETWEEN MARCH 2007 AND MARCH 2008. MY JEEP WAS MADE IN MAY OF 2008 SO IT IS NOT COVERED. I HAVE READ ON THE NET THAT MANY PEOPLE WITH THIS ISSUE HAVE HAD THE GAS TANK REPLACED AND IT HAS SOLVED THIS PROBLEM. THIS IS A DANGEROUS SITUATION AND I AM NOT SURE WHAT TO DO ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443957January 16, 2012
FUEL SYSTEM, GASOLINE
ON SEPTEMBER 10, 2008 I PURCHASED A NEW 2008 JEEP WRANGLER FROM MY LOCAL DEALER. IT HAS HAD MODEST USE UNDER NORMAL DRIVING CONDITIONS AND HAS BEEN PROPERLY MAINTAINED. IT HAS APPROXIMATELY 18,500 MILES ON IT. I HAVE HAD NO PROBLEMS WITH THE VEHICLE, EXCEPT A MONTH AGO I STARTED EXPERIENCING PROBLEMS WITH THE GAS SHOOTING OUT OF THE TANK NEAR THE END OF FILLING UP. I COULD AVOID THE PROBLEM ONLY IF I SHUT OFF THE GAS AS IT NEARED THE TOP (BEFORE THE POINT WHEN IT IS SHUT OFF BY THE NOZZLE??S OWN MECHANISM). HOWEVER IF I FILLED THE TANK ON THE JEEP AS I DO ON OUR OTHER CAR (AND AS I DID ON THE JEEP PRIOR TO LAST MONTH), THE GAS WOULD SHOOT OUT OF THE TANK, SPILLING ON THE SIDE AND ON MY FINGERS, AND ON ONE OCCASION, ON MY PANT LEG. I CONSIDER THIS PROBLEM OF GAS SPILLING OUTSIDE THE CAR A VERY DANGEROUS CONDITION WHICH NEEDS TO BE REMEDIED. I HAD NOT RECEIVED ANY RECALL OR SERVICE ACTION NOTICES FROM THE MANUFACTURER ABOUT THIS PROBLEM. SO I DID AN INTERNET SEARCH AND DISCOVERED THAT THERE HAD BEEN A NUMBER OF OTHER PEOPLE EXPERIENCING THE SAME PROBLEM AND THAT THE MANUFACTURER HAD ISSUED A RECALL FOR 2007 AND 2008 WRANGLERS MANUFACTURED BETWEEN MARCH 2007-MARCH 2008. I CHECKED MY VEHICLE AND DETERMINED IT WAS MANUFACTURED IN MAY 2008. HOWEVER THE PROBLEM WAS THE IDENTICAL PROBLEM COMPLAINED ABOUT AND WHICH WAS THE SUBJECT OF THE RECALL. I THEREFORE CONTACTED MY DEALER AND WAS EVENTUALLY ADVISED THAT THEY WOULD REPLACE THE FUEL TANK AS AN EMISSION PROBLEM COVERED BY A LIFETIME WARRANTY. I WOULD CERTAINLY THINK IT ADVISABLE FOR THE MANUFACTURER BE REQUIRED TO NOTIFY ITS OWNERS OF THIS PROBLEM AND/OR ISSUE A RECALL OF THE AFFECTED VEHICLES. PLEASE NOTE THAT ISSUES RELATING TO VEHICLE DEFECTS AND RECALLS IS NOT PART OF MY PROFESSIONAL PRACTICE AND I HAVE NO INTEREST IN THIS MATTER OTHER THAN BEING A SINGLE JEEP OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443684January 13, 2012
SUSPENSION, STEERING
STEERING WENT INTO EXTREME SHIMMY I.E. DEATH WOBBLE AFTER SMALL BUMPS ON HIGHWAY. VEHICLE LOST CONTROL AND REQUIRED EVASIVE MANEUVER TO PULL OVER AND STOP SHIMMY. EXTREMELY DANGEROUS DEFECT IN DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443604January 12, 2012
FUEL SYSTEM, GASOLINE
FUEL TANK OVERFLOWS (SPRAYS OUT) WHILE FILLING AT GAS STATION PUMP AFTER PUMP AUTOMATICALLY SHUTS OFF. TRIED NUMEROUS GAS STATIONS, PUMPING GAS SLOWLY ALL WITH SAME EFFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443612January 12, 2012
ENGINE AND ENGINE COOLING
MY 2008 JEEP WRANGLER 4X4 SPUN A BEARING DUE TO INFERIOR MANUFACTURING, ASSEMBLY AND PARTS. I WAS TURNING A TRAFFIC CIRCLE CORNER AT APPROX 40MPH WHEN THE ENGINE SHUT OFF ONCE THE BEARING SPUN. AS A RESULT, I LOST POWER STEERING AND BRAKES. UNFORTUNATELY THIS IS VERY COMMON WITH 2007-2008 JEEP WRANGLERS. I THINK THE MANUFACTURER OF THE VEHICLE SHOULD BE HELD RESPONSIBLE FOR THE REPAIRS AS ITS DUE TO POOR WORKMANSHIP AND INFERIOR PARTS. THIS IS A VERY EXPENSIVE FIX AND DANGEROUS SINCE THE ENGINE WILL SHUT OFF SHORTLY AFTER THE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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