Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11182478February 26, 2019
UNKNOWN OR OTHER
I GO AND GET IN MY JEEP, IT'S RAINING A LITTLE TURN ON DEFROST AND THE WINDSHIELD CRACKS, JUST SITTING STILL, IT'S NOT SNOWING SLEETING OR FREEZING RAIN JUST RAINING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182477February 26, 2019
STEERING
WHEN DRIVING THE STEERING HAS PLAY AND MUST CONSTANTLY CORRECT TO KEEP CAR GOING STRAIGHT. DRIFTS AND WANDERS, THIS IS NOT A FOLLOWING THE CROWN ISSUE. VERY NOTICEABLE AT LOCAL SPEEDS (20-40 MPH) AND DRIVING CONSTANTLY ON A STRAIGHT ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182501February 26, 2019
VISIBILITY/WIPER
HOW'S IT GOING. I ENTERED MY CAR IN THE PARKING LOT OF MY WORK AND TURNED THE JEEP ON. WITHIN A MINUTE WHILE SITTING THERE I HEARD LIKE A POP AND A CRACK AND I NOTICED A SMALL CRACK ABOUT 5-6' IN LENGTH. IT STARTED AT THE BOTTOM OF MY DRIVER WIDE WINDOW AND RAN VERTICAL. OVER THE COURSE OF THE NEXT WEEK THIS SMALL CRACK TURNED LEFT AND RIGHT AND ENDED UP ENGULFING MY WHOLE WINDSHIELD. I AM PART OF JLWRANGLERFORUMS.COM AND I HAVE LEARNED THAT THIS HAS HAPPENED TO NUMEROUS VEHICLES. BETWEEN THE PHANTOM CRACKS SHOWING UP AND OTHERS GETTING HUGE CRACKS FROM ROCK CHIPS SOMETHING NEEDS TO BE DONE WITH THIS WINDSHIELD. I OWNED A WRANGLER TJ FOR OVER 4 YEARS AND NEVER ONCE HAD A WINDSHIELD PROBLEM. ANY HELP WOULD BE GREAT. THANK YOU (XXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182613February 26, 2019
STEERING
MY CAR IS SHAKING NON STOP AFTER I HIT A BUMP ON THE ROAD, IT CAN LAST UP TO 1 1/2MINUTE NON STOP. TOOK INTO THE DEALER AND WAS TOLD AFTER 1 WK THAT THERE WAS NOTHING WRONG WITH IT. I HAVE UNDER 5,000 MILES ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182654February 26, 2019
STEERING, UNKNOWN OR OTHER
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182670February 26, 2019
STEERING, SUSPENSION
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182445February 25, 2019
VISIBILITY/WIPER
WINDSHIELD CRACKED IN CENTER WHILE RUNNING DEFROSTER. 2000 MILES ON ODOMETER, NO ROCK STRIKES. VEHICLE WAS STATIONARY ON A VERY COLD DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182079February 23, 2019
STEERING
LOOSE STEERING, CAUSES OVER CORRECTION AT HIGHWAY SPEEDS. SUSPECT THE LACK OF RIGIDITY IN THE RUBBER BUSHINGS TO BE TOO SOFT, CAUSING A HALF INCH DEAD SPOT IN THE STEERING BEFORE THE WHEELS ADJUST TO THE STEERING WHEEL INPUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182161February 23, 2019
STEERING
JEEP WONDERS WHEN ON THE HIGHWAY. FEEL LIKE I NEED TO ALWAYS HANG ON WITH 2 HANDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181749February 22, 2019
STEERING
STEERING IS LOOSE AND VEHICLE WANDERS ALL OVER THE ROAD. CONSTANT CORRECTION OF THE WHEEL IS REQUIRED TO STAY IN LANE. MOST NOTICEABLE AT HIGHWAY SPEEDS BUT IS APPARENT AT ALL SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181761February 22, 2019
STEERING
WHILE DRIVING AT 40 MPH THE STEERING LOCKED UP AND I COULD NOT TURN. APPLIED BRAKES AND ADDITIONAL PRESSURE TO STEERING WHEEL AND WAS ABLE TO STEER VEHICLE ENOUGH TO AVOID ANY COLLISION, CAME TO A STOP AND STEERING SEEMED TO RETURN TO NORMAL. THIS HAPPENED AT ABOUT 9500 MILES. THIS HAPPENED 1/19 WAS DRIVING AT 55 MPH, AND HIT A DIP IN THE ROAD. THE ENTIRE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY, WENT LEFT OF CENTER, APPLIED BRAKES AND SLOWED VEHICLE DOWN. REGAINED ENOUGH STEERING TO RETURN TO MY LANE AT ABOUT 10/15 MPH. ON COMING TRAFFIC SLOWED TO A STOPPED TO ASSIST IN AVOIDING AN ACCIDENT. THIS HAPPENED AT ABOUT 11000 MILES. THIS HAPPENED 2/21/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181781February 22, 2019
STEERING, WHEELS
AT A SPEED OF APPROX. 75 MPH AFTER HITTING A NUMBER OF PUMPS/POTHOLES ON THE HIGHWAY THE STEERING WHEEL STARTED TO VIBRATE/SHAKE LIKE CRAZY - A TERRIFYING SITUATION IN RUSH HOUR ON A HIGHWAY. THE SHAKING STOPPED ONCE THE SPEED WAS UNDER 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181922February 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE STEERING WHEEL COMPLETELY LOCKS UP WHILE DRIVING ON HIGHWAY NEARLY CAUSING AN ACCIDENT AS YOU ARE UNABLE TO CORRECT WHEEL FOR UP TO 10 SECONDS. WHILE TSB 08-092-18 WAS ISSUED 7 MONTHS AGO THIS PRESENTS A SIGNIFICANT POSSIBILITY FOR ACCIDENT AND INJURY AND SHOULD BE RECALLED FOR ANYONE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181939February 22, 2019
STEERING
AT SPEEDS OVER 70 MPH WHEN I HIT A BUMP OR SEAM IN THE ROAD THE STEERING WHELL VIBRATES VIOLENTLY AS IF SOMETHING HAS DISCONNECTED. AFTER ABOUT 10 SECONDS IT STOPS. THIS HAS HAPPENED 3 TIMES IN 2 WEEKS. VEHICLE ONLY HAS 4K MILES ON IT. ANY SPEED OVER 65 CAUSES A LOOSENESS IN THE WHEEL ON UNEVEN PAVEMENT EVEN WHEN NOT VIBRATING. AFTER INSPECTION DEALER CONTACTED CHRYSLER AND THEY ADVISED REPLACING STEERING DAMPER. DEALER ADVISED TO DRIVE WITH CAUTION TILL THE PART CAME IN BUT I ASKED FOR A LOANER AS IT OBVIOUSY UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181941February 22, 2019
STEERING
LOSE STEERING. CAN TURN THE STEERING WHEEL CONSIDERABLY WITHOUT TURNING THE WHEELS. THIS MAKES TRYING TO DRIVE STRAIGHT EXHAUSTING AND DANGEROUS. MEETING OR PASSING LARGE RIGS IS ESPECIALLY DANGEROUS.MY DEALERSHIP DENYS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181961February 22, 2019
SUSPENSION
I HAVE ALREADY FILED ONE COMPLAINT ON THIS AND HEARD NOTHING. THIS IS THE SECOND TIME I HAVE HAD MY 2018 WRANGLER INTO THE SHOP FOR REPAIR FOR THE SAME ISSUE OF THE "DEATH WOBBLE" (WHEN HITTING A BUMP ON THE HIGHWAY IT GOES INTO A TERRIBLE WOBBLE YOU MUST SLOW WAY DOWN FOR). NO RECALL AND STILL HAVING PROBLEMS. THE LAST TIME IT WAS IN THE SHOP RECENTLY IT WAS IN THERE FOR 4 WEEKS. THIS IS RICICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181524February 21, 2019
STEERING
THE CAR TENDS TO WANDER AT HIGHWAY SPEED( 65MPH) . WHEN DRIVING AT HIGHWAY SPEED I AM CONSTANTLY ADJUSTING THE STEERING TO MAINTAIN LANE. MOST CARS DO THIS TO SOME DEGREE, BUT THIS VEHICLE DOES IT TO EXCESS. I CONSIDER THIS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181595February 21, 2019
STEERING, SUSPENSION
LEASED THE JEEP WRANGLER JL IN OCTOBER 2019. WITHIN 3 WEEKS, THE "JEEP WOBBLE" OCCURRED ON THE HIGHWAY AT A SPEED OF 65 MPH. GOING OVER A BRIDGE, THE CAR HIT A CONNECTOR IN ROAD AND STARTED SHAKING VIOLENTLY. I WAS IN THE LEFT LANE AND HAD TO SLOW THE CAR DOWN IMMEDIATELY AS IT FELT OUT OF CONTROL, CAUSING CARS BEHIND ME TO BRAKE. I MOVED OVER A LANE AND THE CAR STOPPED SHAKING ONCE I SLOWED DOWN BELOW 50MPH. I BROUGHT THE CAR IN TO DEALERSHIP AND WAS TOLD IT'S NOT UNDER RECALL AND IT'S NOT A SAFETY ISSUE. I COMPLETELY DISAGREE THAT IT'S NOT A SAFETY ISSUE AS DODGING CARS ON THE HIGHWAY IN ORDER TO SLOW MY CAR DOWN WHILE IT SHAKES VIOLENTLY IS CLEARLY A SAFETY ISSUE FOR EVERYONE ON THE ROAD. THE DEALERSHIP INSTALLED A DAMPENER. I FINALLY GOT THE CAR BACK AFTER A WEEK AND WITHIN DAYS, THE SAME THING HAPPENED ON THE HIGHWAY. I BROUGHT THE CAR BACK IN TO THE DEALERSHIP WHERE I WAS TOLD THEY WERE CONTACTING CHRYSLER TO SEE IF THEY INSTALLED THE PART CORRECTLY. MY CAR WAS THERE FOR ANOTHER WEEK WHILE THEY WAITED FOR CHRYSLER TO RETURN THEIR PHONE CALL. THEY INSTALLED A STRONGER PART, I WAS TOLD AND THEN FINALLY HAD MY CAR BACK. WITHIN A COUPLE OF WEEKS, THE WOBBLE HAPPENED AGAIN. I DROPPED THE CAR BACK AT THE DEALERSHIP LAST WEEK ON 2/13 WHERE IT REMAINS. I HAVE NOT RECEIVED WORD ON WHAT IS BEING DONE AT THIS POINT. EXTREMELY FRUSTRATING AS WE ARE LEASING THIS CAR AND IT'S BEEN AT THE DEALERSHIP FOR ALMOST 4 WEEKS TOTAL, WHICH IS ONE MONTH PAYMENT WITHOUT ME EVEN DRIVING THE CAR. WE ARE LOOKING INTO LEMON LAW SINCE THIS PARTICULAR VEHICLE IS NOT PART OF ANY RECALL. AGAIN, THIS IS A MAJOR SAFETY CONCERN FOR THE DRIVER AND PASSENGERS IN THE CAR. I HAVE 2 KIDS THAT TRAVEL WITH ME IN THAT JEEP AND AM NEVER COMFORTABLE DRIVING ON THE HIGHWAY AS I NEVER KNOW WHEN THAT VIOLENT SHAKE WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181671February 21, 2019
ELECTRICAL SYSTEM
VEHICLE WILL NOT START AFTER LIGHT TO MODERATE USE. AFTER USING THE VEHICLE FOR 20-30 MINUTES AND IT IS TURNED OFF, THE VEHICLE WILL NOT ALWAYS START BACK UP. IF THE TRANSMISSION TEMPERATURE INDICATOR DOES NOT SWITCH FROM 163 DEGREES TO ABOVE 200 DEGREES, THE VEHICLE WILL NOT IMMEDIATELY START BACK UP IF IT IS TURNED OFF. IT SEEMS THAT THE VEHICLE IS SENDING THE WRONG TEMPERATURE TO THE STARTER AND IT IS PREVENTING IT FROM READING THE CORRECT TEMPERATURE WHICH WOULD ALLOW PROPER STARTUP. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE AND I TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT BUT THEY SAID THEY WERE UNABLE TO HELP ME SINCE THE VEHICLE WOULD NOT REPLICATE THE PROBLEM. I SHOWED THEM VIDEO FOOTAGE OF THE VEHICLE NOT STARTING BUT THEY SAID THEY STILL COULD NOT HELP ME UNLESS THEY COULD REPRODUCE THE ISSUE. THIS HAS HAPPENED AT LEAST TEN TIMES NOW SINCE I PURCHASED THE VEHICLE. THERE IS A RECALL FOR THIS PROBLEM (U87) BUT FOR SOME REASON, MY VEHICLE'S VIN NUMBER IS NOT PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181717February 21, 2019
STEERING, SUSPENSION
GOING APPROXIMATELY 70 MPH ON THE FREEWAY MY JEEP VERY SUDDENLY BEGAN TO SHAKE/VIBRATE VERY VIOLENTLY. EXTREMELY DIFFICULT TO MAINTAIN CONTROL. FELT LIKE THE CAR WAS GOING TO COME APART/TIRES WERE GOING TO FALL OFF. AFTER SLOWING DOWN TO MAYBE 30 MPH THE SHAKING RESOLVED. JEEP HAS APPROXIMATELY 5800 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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