Jeep Wrangler Complaints (2022)

381 consumer complaints on file.

#11699258November 13, 2025
UNKNOWN OR OTHER
All 4xe batteries are faulty and need to be replaced. Jeeps software "fix" did nothing last recall and won't fix the same problem again. We need new batteries! Please!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699239November 13, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I own a 2022 Jeep Wrangler 4xe (VIN: XXX) subject to Recall 68C for the high-voltage battery. Jeep Customer Care advised me in writing not to charge the battery and not to park the vehicle inside or near structures, but could not define a safe distance or provide any specific measurable guidance. I live in a residential community where all parking is adjacent to homes, so these instructions are impossible to follow. FCA also stated they are unable to provide a loaner or alternative accommodation, even though their written guidance effectively removes the vehicle from normal home use. Additionally, FCA repeatedly instructed me to bring the vehicle to a dealership to determine if it is “unsafe to drive,” despite confirming that no remedy exists and that dealers have no diagnostic test or inspection procedure that can detect or reduce the risk of thermal runaway associated with this recall. The dealership cannot change the risk until a remedy is available. I am requesting NHTSA review FCA’s interim guidance for clarity and adequacy, as owners cannot comply with instructions that are vague, contradictory, and not operationally feasible in residential environments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697528November 4, 2025
ELECTRICAL SYSTEM, ENGINE
My 4xe goes into turtle mode several times a week and loses power as I am driving. I have contact jeep and 2 dealerships regarding this several times and they said since they can't duplicate it, there is nothing they can do. Has been happening for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697342November 4, 2025
ELECTRICAL SYSTEM
For second time the JEEP shut down and (stop) in the middle of a higthly trafic street without any warning. I feel risk for my life, my mother and my 9 year old child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696860October 31, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2022 Jeep Wrangler. The contact stated that while the vehicle was parked and occupied, and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that while attempting to depress the brake pedal at a stop light, the vehicle hesitated and stalled. Several warning lights were illuminated. The contact stated that the vehicle was towed to the residence. The next morning, the vehicle was towed to the dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The contact stated that the battery was charged to 80 percent. The manufacturer was not notified of the failure. The approximate failure mileage was 34,265.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695369October 24, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
The contact leased a 2022 Jeep Wrangler. The contact stated that the hybrid battery became inoperable, and the regular battery failed to operate properly. While driving at an undisclosed speed, the steering wheel was wobbling. Several unknown warning lights were illuminated and were turning on and off. The vehicle failed to start after an hour but eventually restarted. The contact stated that the failure was related to NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was towed to the local dealer, where it was diagnosed with a malfunctioning hybrid battery. The regular batter was also inoperable. The contact stated that a software update was completed. The vehicle was partially repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694866October 21, 2025
SUSPENSION, STEERING, WHEELS
The steering and suspension suddenly vibrated the whole car violently for over two miles straight, steering is uncontrollable it feels as if the wheels of the jeep were going to fall off. This is well known in the Jeep community as the death wobble. It is a safety issue as there is a loss of control of the car and causes the need to pull over or stop immediately which is hard to do on a fast moving interstate or highway like in my case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693422October 14, 2025
UNKNOWN OR OTHER
10/14/2025 approximately 0745 CST I had just exited off a 70mph state hwy on my normal route to work. My 2022 Wrangler 4xe seemed to “glitch” and loose power, no systems available and then kicked back on but in lower gear. I am current on all recalls and service. Currently mileage is just under 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693402October 14, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed, and a red light was illuminated. The contact stated that the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle to a local dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that months prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 24V720000 (Electrical System) by the same dealer. The contact related the failure to the recall repair. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689251September 23, 2025
STEERING, SUSPENSION
The component that failed was the steering damper. This results in the vehicle violently shaking at freeway speeds after hitting a bump. This has resulted in me having to pull over to get the issue to stop on multiple occasions. In addition, it can be difficult to keep control of the vehicle when this is happening and there is no set way to make it stop once it has begun. It is unpredictable, as it happens sometimes and does not others. One big danger is that it occurs most often when traveling at higher speeds. The vehicle is currently at the dealership getting fixed for the same issue. This is the 5th time that it has been taken in for the same issue. The component has failed 4 times since I got the car 3 years ago. I have taken the car to the dealership 5 times for the same issue. The first time I brought the car in for the issue, they replaced several parts, but not the steering damper. Within a month I brought the car back in for the same issue. Each time since then, they have replaced the steering damper along with other parts (Invoices will be attached to this report with part names and numbers). Each time the vehicle was taken in to the dealership, the mechanics were able to reproduce the issue. This is documented on each invoice I received. No warning lamps, messages, or any other warning signs were present prior to the issue occurring. The issue first occurred in February of 2023 (10 months after purchasing the car new). It was taken to the dealership for the first time on February 10, 2023. It was brought in for the repeated issue on March 9, 2023, March 18, 2024, March 14, 2025, and most recently on September 23, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688630September 20, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car shut down on [XXX] and would not start. Indicated problem with charging system. Vehicle is currently in Cabo San Lucas, BCS, Mexico. Towed car to local Jeep dealer. Car had outstanding recall (ZB7 2021-2023 JL 4XE Loss of Motive Power). Dealer diagnosed issues as a failure of the battery, so that was replaced, along with software updates to address the recalls. We had to pay over $900 out of pocket for these repairs, and it stayed with the dealer for 3.5 weeks. Two days later the vehicle is again failing with the same issues and will not start. It began with the check engine light coming on, then A/C stopped cooling, then the car only would stay in hybrid mode, and the transmission was revving. After stopping the car and shutting it off it will not restart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688327September 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While driving to an appointment on 11 August 2025 the yellow CEL light came on and the Jeep Wrangler 4xe stopped operating in hybrid mode. A few miles later the Jeep went into limp mode with a red turtle, red wrench, and red battery light. Pulled into the left center turn lane to allow faster traffic to pass and then made a left turn off of a busy 4-lane highway. I then proceeded down the hill and at the next traffic light I was turning right when the Jeep stopped and the gas engine completely shut down and the Jeep stopped moving halfway through the intersection. Putting the vehicle in park, I attempted to restart the vehicle while it sat in the middle of the intersection but it wouldn’t restart. I then turned on my flashers and exited the vehicle so I could call a tow truck. After the vehicle was towed to the nearest Jeep dealership I learned two days later that the hybrid battery pack had failed and it needed to be replaced. As of 18 September and the vehicle is still at the dealership awaiting authorization from the Jeep engineering team so the technician at the dealership can order a special part!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686569September 11, 2025
UNKNOWN OR OTHER
Turtle mode was activated for the 5th time on my Jeep while driving on the highway. Was in traffic at the time and was beginning acceleration when it went into turtle mode. I was able to SLOWLY go across 1 lane of traffic to pull over. I was able to pull over. While I was on the shoulder the turtle mode went away and I was able to resume my drive. If I have been going the speed limit when this happened I and other could have been severely injured if my car suddenly lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685971September 9, 2025
UNKNOWN OR OTHER
Loss of Motive Power - will be driving on the interstate and the car will suddenly go into turtle mode with no warning and the car will abruptly slow down to a slow crawl. Took to dealer they could not find a diagnostic code so in their mind there is nothing to fix (currently still at dealer). This has happened to me 4 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685620September 8, 2025
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact stated that on three separate occasions while driving at various speeds, the vehicle jerked upon depression of the accelerator pedal with a message to "Service Transmission Continue in D - Do Not Shift or Turn Engine Off" was displayed on the instrument panel. On the first failure, the contact was able to drive the vehicle to Galeana Chrysler Dodge Jeep Ram (14375 S Tamiami Trl, Fort Myers, FL 33912); however, the contact was informed that the dealer would not honor warranty. The vehicle was taken to another dealer and the body control module was replaced. The failure returned months later while the contact was out of town and the vehicle was towed cross country on the contact's trailer back to the dealer. The contact was informed on the visit that the transmission control module was defective and the TCM was replaced; however, the failure returned months later. The vehicle was taken back to the dealer where it remained. The dealer reached out to the manufacturer while the contact waited for a decision from the manufacturer. The vehicle was not yet repaired and remained with the dealer. The failure mileage was 2,132.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684558September 2, 2025
ENGINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
I was traveling at 80mph on an interstate in the fast lane. There were only two lanes. Road was straight with a slight incline. Temperature was 98 degrees. I had been traveling for 10 hours that day. I hear the same bing chime the Jeep makes when it switches from electric to hybrid mode. I was already in hybrid mode and I experienced a lost of power. My vehicle started to coast which it never does because the regenerative breaks always slow me down. I noticed a message on my display but I could not read it as I used the momentum I had to reach the shoulder of the slow lane and coast to a stop. I put the car in park. The message was gone. A few seconds after putting the vehicle in park, it restarted and behaved normally again. This happened one day after being serviced at the dealer. I have all recalls completed including one that covers this issue. I took the Jeep in to be checked and they were unable to read codes or detect any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682915August 25, 2025
SERVICE BRAKES
On August 12, 2025, the brakes on my 2022 Jeep Wrangler failed and resulted in a low speed collision. Brakes were being applied to stop for a traffic light and when I realized the vehicle was not stopping I pushed pedal to floor twice to try and stop vehicle. After the accident the vehicle was towed to Tate Jeep dealership who could not duplicate the incident or identify why pressure in brake line dropped. Air bags did not deploy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676779July 28, 2025
SUSPENSION, STEERING, UNKNOWN OR OTHER
Subject: Urgent Safety Complaint Regarding Jeep with Death Wobble – Purchased from Maxon Buick GMC, Union, NJ Dear NHTSA, I am writing to report a serious safety issue involving a Jeep SUV I purchased for my son on [XXX], from Maxon Buick GMC located in Union, New Jersey. The vehicle was purchased for over $30,000, and within the first day of driving, my son began experiencing what is commonly referred to as the "Death Wobble." This violent shaking occurs unexpectedly while driving and has been happening every day since the vehicle was purchased. After doing some research, we learned that the “Death Wobble” is a known issue with certain Jeep models, and the symptoms are consistent with what my son has experienced. It is extremely frightening and dangerous, and I am deeply concerned for his safety and the safety of others on the road. I do not understand how a dealership is allowed to sell a vehicle in this condition. Selling a vehicle with such a potentially deadly defect is both irresponsible and unethical. This issue must be investigated and addressed immediately to prevent further risk to drivers and passengers. Please consider this an urgent request to look into this matter. I would appreciate confirmation of this complaint and any information on what steps will be taken to hold the dealership and manufacturer accountable. I HAVE VIDEO WHILE IT'S HAPPENING BUT UNABLE TO UPLOAD FOR SOME REASON Thank you for your time and attention to this critical safety issue. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676583July 28, 2025
VISIBILITY/WIPER
Rear window defrost The defrost mechanism has become detached on most Jeeps making it unable to defrost the rear window for visability. has Not inspected by manufacturer or any other rep. No warning prior to failure 7/28/25 When I was trying to defrost my window due to fog.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676233July 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 25 MPH, the vehicle experienced an electrical failure and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the HV Battery had failed and needed to be replaced. The contact was informed that the part was on back order. The vehicle was not repaired. The failure mileage was 34,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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