Jeep Wrangler Complaints (1997)
411 consumer complaints on file.
- #10038766September 12, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD HAS CRACKED TWICE IN 20,000 MILES. THE DEALERSHIP ADMITS A PROBLEM, CHRYSLER CUSTOMER SERVICE DOES NOT. I FOUND A BOATLOAD OF COMPLAINTS ON THE INTERNET ABOUT THE SAME "JEEP" PROBLEM BUT NO ONE WILL ADDRESS THE ISSUE. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024874September 12, 2003ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, POWER TRAIN:MANUAL TRANSMISSION, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN. *AK THE GAUGES MALFUNCTIONED (GAS READ EMPTY), THE VEHICLE JERKED UNCONTROLLABLY. DIFFERENT MECHANICS WERE UNABLE TO DUPLICATE THE PROBLEM. THE TRANSMISSION LEAKED (THERE WAS PINK FLUID IN THE BATTERY AREA), THE BELT PULLEY HAD FALLEN OFF AND THE VEHICLE OVERHEATED, AND THE BATTERY FAILED. *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037550September 9, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY 1997 JEEP WRANGLER SPORT THAT HAS 52000 MILES ON IT DEVELOPED CRACKS AND BREAKS IN THE EXHAUST MANIFOLD. WITH THESE CRACKS AND BREAKS EXCESSIVE AMOUNTS OF EXHAUST FUMES LEAK INTO THE CAR. AFTER DOING SOME RESEARCH ON THE INTERNET THIS PROBLEM APPARENTLY IS VERY COMMON. THERE ARE MANY PICTURES OF THE EXACT CRACKS AND BREAKS ON THE EXHAUST MANIFOLD FROM MANY DIFF PEOPLE. IT WAS SUGGESTED IN ONE FORUM THAT JEEP FIXED THIS ISSUE IN THE 2000 MODEL JEEP.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029270July 26, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED IN THREE PLACES. STRONG FUMES ENTERING VEHICLE, COULD CAUSE DRIVER TO PASS OUT BEHIND THE WHEEL. LOTS OF COMPLAINTS ABOUT THIS SAME DEFECT ON YOUR WEBSITE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026066July 14, 2003SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DEPRESSING RED SEAT BELT RELEASE BUTTON DOES NOT RELEASE BELT. TWO HANDS ARE REQUIRED TO DISENGAGE CLIP FROM LATCH. PROCESS CANNOT BE DONE IN TIMELY MANNER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025723July 9, 2003SEAT BELTS:FRONT:RETRACTOR
SEAT BELTS IN THE FRONT TO NOT RETRACT FULLY MOST TIMES. THIS CAUSES THE SEAT BELT TO GET CAUGHT BETWEEN THE DOOR AND THE LATCH, THUS VISIBLY WEAKENING THE SEAT BELT. CONCERN IS THAT THIS WEAKENED SEAT BELT WILL NOT BE AS EFFECTIVE IN PREVENTING MY GORGEOUS BODY FROM FLYING THROUGH THE WINDSHIELD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10023888June 27, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:LINKAGES, SUSPENSION
I BOUGHT MY 1997 JEEP WRANGLER IN JUNE, 2002 FROM A USED CAR DEALER IN BALTIMORE, MD WITH AN AS-IS WARRANTY AND WAS TOLD THE VEHICLE HAD PASSED INSPECTION AND WAS IN GOOD CONDITION. IT HAD 64,000 MILES ON IT AND APPEARED TO BE GOOD. SINCE THEN I HAVE HAD NOTHING BUT PROBLEMS WITH THIS JEEP. FIRST THE WIRING HARNESS, THEN THE TRANSMISSION, NOW A DIAGNOSIS TO REPLACE THE INTAKE AND EXHAUST MANIFOLD, REPLACED FUEL PUMP AND HAS A FAULTY FUEL GAUGE, AND POSSIBLY THE STABILIZER BAR OR STEERING COMPONENTS. THIS JEEP IS COSTING ME MORE IN REPAIRS THAN THE ACTUAL VALUE OF IT. I FEAR THAT IT IS UNSAFE AND THAT I M FACING MORE EXPENSES IF I KEEP IT, BUT I AM STILL MAKING PAYMENTS ON IT. DO I HAVE ANY RECOURSE AS FAR AS LEMON LAW PROTECTION, RECALLS, HELP!!! I DON'T KNOW WHAT TO DO WITH IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10018341May 7, 2003SEAT BELTS:FRONT
FRONT SEAT BELTS COME UNLATCHED RANDOMLY. SEAT BELTS ARE FASTENED, THE AUDIBLE "CLICK" IS HEARD, THEN RANDOMLY, WILL COME UNLATCHED WITHOUT PROVOCATION OR WARNING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10011320March 11, 2003SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
THE REAR AXLE SNAPPED INSIDE THE CASING, WHICH ALMOST CAUSED THE WHEEL TO FALL OFF. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10008263February 28, 2003FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
MY 1997 JEEP WRANGLER SPUTTERS WHEN I TOUCH THE GAS FROM NEUTRAL TO FIRST TO SECOND...THE ENGINE DOESNT CUT OFF, I JUST LOSE ALL POWER AND THEN IT CATCHES...HAD FILTERS, PLUGS, AND WIRES ALL REPLACED..THIS IS VERY DANGEROUS..OTHER OWNERS HAVE SIMILAR PROBLEMS YET THE MANUFACTURER HAS MADE NO ATTEMPT TO REMEDY THIS PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10007990February 22, 2003VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE 1997 JEEP WRANGLER HAS A PROBLEM WITH THE HVAC DAMPERS LITERALLY FALLING APART AND BECOMING UNUSABLE. THE PLASTIC ENDS BREAK OFF AND THE ACTUATORS WILL NOT OPERATE THEM. THE PART HAS BEEN UPGRADED BY CHRYSLER SO THEY NOW THIS EXISTS. IT IS A FAIRLY EXPENSIVE REPAIR (OVER $700). MY IS DONE. THE DEALER DID JUST FINE BUT I HAVE ASK CHRYSLER TO MAKE THIS A SAFETY RECALL. THE DEFROSTERS ARE VIRTUALLY NON USABLE WHEN THIS OCCURS. THIS IS A DANGEROUR SITUATION, DRIVING WITH NO DEFROSTERS. THIS PROBLEMS HAS OCCURRED ON MANY WRANGERS AND AS MY DEALER SAID CHEREKEE AS WELL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10007646February 17, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD HAS COMPLETELY FAILED DUE TO SEVERE CRACKING AT 54,000 MI/ ALTHOUGH THIS IS APPARENTLY A DEFECT IN '97 JEEP EXHAUST MANIFOLDS (BASED ON NUMBER OF PROBLEMS REPORTED ON INTERNET AND MANIFOLD HAS BEEN REDESIGNED) CHRYSLER WILL PROVIDE NO ASSISTANCE IN THE REPAIR WHICH IS OVER $900.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10003324January 24, 2003FUEL SYSTEM, OTHER
I HAVE TALKED TO SEVERAL DEALERSHIPS AND I HAVE BEEN TOLD MY JEEP WAS NOT MADE ON THE RIGHT DATE UNDER THE RECALL. I HAVE HAD A PROBLEM WITH THE GAGE/SENDING UNIT FOR THE LAST (ALMOST) THREE YEARS. I DO NOT UNDERSTAND WHY MY JEEP IS NOT COVERED WHEN SO MANY MORE ARE WITH THE SAME PROBLEM. MY GAGE SOMETIMES DOES NOT SHOW EMPTY WHEN IT IS AND SOMETIMES SHOWES EMPTY 100 MILES INTO THE FULL TANK. I HAVE TALKED TO SEVAL OTHER JEEP OWNERS AND SOME OF THEM HAVE EXPERIENCED THE SAME PROBLEM. YET, THE DEALERSHIPS SAY EVEN THOUGH SOME JEEPS ARE COVERED UNDER THE RECALL OTHERS ARE NOT. CRAZY!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002988January 20, 2003SEAT BELTS:FRONT
SEATBELT DOES NOT FULLY RETRACT, CAUSING THE SEATBELT TO GET CAUGHT IN DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002940January 19, 2003POWER TRAIN:MANUAL TRANSMISSION, SUSPENSION:FRONT:STABILIZER BAR
5-SPEED TRANS HARD TO SHIFT COLD.FRONT SWAY BER LINKS BREAKING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001778December 31, 2002SERVICE BRAKES, HYDRAULIC
NHTSA 14720-02-V-041-000 PARKING BRAKE: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH MANUAL TRANSMISSIONS, THE PARKING BRAKE CAN RELEASE WITHOUT WARNING: CONSUMER STATES ABOUT HAVING PROBLEM ON APRIL 4, 1997. VEHICLE ROLLED BACKWARD WHILE PARKED ON A HILL WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED. MANUFACTURER WAS NOTIFIED THAT THEY DID NOT FIND NOTHING WRONG. FIVE YEARS LATER CONSUMER RECEIVED A RECALL LETTER ON THE EMERGENCY BRAKE. PLEASE PROVIDE FURTHER INFORMATION. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770312December 2, 2002ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DAIMLER CHRYSLER HAS BEEN UNRESPONSIVE TO MY REQUESTS FOR REPLACEMENT OF THIS PART UNDER "IMPLIED WARRANTY" OR ANYTHING ELSE, EVEN THOUGH THE CAR PROBLEM WEBSITES (AND YOURS) ARE FULL OF REPORTS OF EXHAUST MANIFOLD FAILURE IN LATE '90'S MODEL WRANGLERS. THEY CLAIM TO HAVE NO RECORD OF THE PROBLEM, EVEN THOUGHT THE PART HAS BEEN REDESIGNED. THE DEALER HERE HAS BEEN GREAT, BUT CAN'T DO MUCH WITHOUT MANUFACTURER SUPPORT. HERE'S HOPING THAT WITH ENOUGH INFORMATION ON THIS PART, CUSTOMERS CAN GET SOME SATISFACTION! DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770246November 29, 2002SEAT BELTS:FRONT:ANCHORAGE
TYPE 3 SEATBELTS INSTALLED AND THEY COME OPEN IF YOU LEAN ON THEM OR IF A OBJECT IN YOUR POCKET PRESSES ON THEM WHILE IN MOTION. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #770247November 29, 2002ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST HEADER CRACKED AT 4 LOCATIONS AND HAD TO BE REPLACED. JEEP DEALER SAID THAT THIS IS A KNOWN DEFECT AND STILL WOULD DO NOTHING ABOUT IT. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8021598October 25, 2002STEERING
CONSUMER STATES THAT WHILE DRIVING RAN OVER BUMP IN THE ROAD AND LOSS CONTROL OF VEHICLE. CONSUMER FEELS THE POWER STEERING RESOVOIR WAS POORLY DESIGNED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0