Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11582527April 12, 2024
UNKNOWN OR OTHER
After hitting a minor bump in the road on the highway traveling approx. 60 MPH, my Jeep began to shake unusually longer than one might expect going over a bump. It stopped after just a few seconds, and I continued driving. About five miles later, traveling approx. 65 MPH it happened again, after hitting a bump or expansion joints on the highway. This time the shaking laster longer, maybe six or seven seconds until I was able to migrate to the slow lane, and once I reduced my speed it stopped. I continued driving slowly, and called the dealership immediately after arriving at my destination. I learned the problem is known to JEEP as the Death Wobble. I am going on record to report that this happened to me in my 2024 4XE Jeep Wrangler with 2,300 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582102April 10, 2024
VEHICLE SPEED CONTROL
The contact owns a 2024 Jeep Wrangler. The contact stated while stopped at a toll booth, the vehicle independently accelerated with the brake pedal depressed. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 317.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582024April 9, 2024
ELECTRICAL SYSTEM, ENGINE
While driving in hybrid and the electric range ran out the Jeep shut off while driving. Wouldn’t start, had to remove the 12v battery positive and reconnect to start. Check engine light came on and truck ran rough. Safety issue with the truck shutting off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581584April 7, 2024
ENGINE
While driving home from Cincinnati to Chicago, approximately 15 miles from my final destination at a stop light, the engine shut down and flashed “service charging system”. I was unable to restart the vehicle. I was stuck in the middle of the road - unable to move. Had to be towed. Currently sitting at the dealership. Told that it has something to do with a faulty power inverter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580517April 1, 2024
ENGINE
On the 2nd and 4th day of owning the vehicle the engine stalled while stopped I'm traffic at a red light. Both times the dash flashed "service transmission" and then instructed me to place the vehicle in "park". Once in park the dash instructed me to push the "start/stop" button but nothing would happen. I was stuck for a few minutes each time in traffic until the whole system finally powered down and I was able to restart. I brought it to the dealer the evening of the second engine stall and the Jeep was there for over a month waiting for a new transmission. They replaced the transmission even though this was a brand new vehicle out of the factory with serious safety issues and should have never been sold in the first place. There are many people on the Wrangler 4xe forums with the same issue please issue recalls! People are at risk of injury or death!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580038March 29, 2024
UNKNOWN OR OTHER
I leased a 2024 Jeep Wrangler since day 1 I have been having problems with the stereo system where it shuts off and on the whole drive. The screen goes black when I'm backing up the car and I find this dangerous because I almost hit a person while backing. I don't have control on the temperature because the screen is black so my windows would get foggy and the during the summer the Aircon doesn't work and during the winter the heat doesn't work. When my phone is connected to the car play and I'm using the navigation sysmtem it would shut of again and again to the point where im lost and almost ended up the the wrong way on the road, and also while driving the screen would turn on and show my backup camera while I'm on the highway. I have taken this car multiple times to the dealer service department and was told that its a software issues. it is now almost a year and nothing has been done about it. the car is a lease for 3 years and i'm paying $720 dollars per month for a car that I feel is not safe for me to drive. Please help me get a solution, I don't know who else I can contact in regards to this. I have a lot of videos that can attest to this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579173March 24, 2024
STEERING
Steering wheel has excessive play while driving, forcing driver to constantly correct when driving down the highway. Jeep will drift out of lane on its own putting all drivers at risk. From time to time the steering gets better for one trip but then back to being sloppy the next drive. One dealership said it needs steering box replaced, the place which I bought it from new, said it is “just a Jeep thing.” Both dealerships said that they checked other steering components: tire pressure, ball joints, etc. No warning lights have come about at any time. There are forums online littered with comments of people with similar issues. No accidents have taken place at this time fortunately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577685March 15, 2024
UNKNOWN OR OTHER
I recently purchased a NEW 2024 jeep wrangler 4xe. Within the first week of ownership, the car broke down twice and was unable to be driven during a trip. The car started fine and was able to be driven at first, but twice, while stopped at a traffic light, it was unable to start again. The car needed to be towed to the local dealership on both occasions. This caused significant traffic hazards on both occasions. During the first service trip to the dealer, I was told that software needed to be updated, but on the second visit, I was told that the entire transmission needed to be replaced. I see online that others have complained of the same exact issue that I experienced [XXX] ) There were no warning lights or lamps on prior to the vehicle breaking down but after the incident on both occasions there was a "service transmission" message. Please look into this as I think it is a pervasive problem and may cause accidents or injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575057March 2, 2024
ENGINE
2024 Jeep Wrangler 4XE. This is the second I bringing my wrangler to the dealership repair center within 30 day. first time they have replace new battery , I thought the problem had solved, and the same problem happened again. I drove to other state after one hour , dashboard cluster appeared red turtle and the Adaptive cruise control and engine warning light popped up. driving speed gradually drain to 2 mph. and I heard loud fan noise run at high speed, I have to wait 10 minute until the fan noise gone ,than I can continue to drive, luckily I can made it back home, second day I drive to the dealership , after 15 minutes driving the red turtle popped up again while I am driving on the highway. lost power again I then exit the highway , and wait until the the fan noise goes away, then I start the engine , the fan loud noise comes again, I shutoff the engine and waited again, I kept doing this 40 minutes , it still don't work I have to give up and called a tow truck to towed the 4xe wrangler to the dealership. repair time uncertain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574871March 1, 2024
POWER TRAIN
I stopped at a stop light and the car shut down and an error display to "service Transmission" and the gear shift would not move. A few seconds later the error changed to “Park Brake Auto Engaged Press Brake + Push Switch to Release” I did this several times. After about 10 minutes the vehicle started with a service error message stil on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574250February 27, 2024
POWER TRAIN
Well this is the second time in a week. “service transmission” comes on the dash and turns vehicle off. Cannot do anything but put in park. Sit for 10 to 15 mins and the vehicle will turn on again. Has no codes for the dealer to check. Will not drive again until its fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574357February 27, 2024
ENGINE, UNKNOWN OR OTHER
While driving on a busy road a red turtle error code popped up and my car went from 50mph to 5 mph very quickly almost causing an accident I am afraid to drive my 67000 car help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573446February 22, 2024
POWER TRAIN
Just leaving the parking garage after work, I was exiting and the my jeep wrangler just turned off. Light flashed service transmission and shift vehicle park. Once I shifted the vehicle to park and tried to start nothing happened. After about 5 mins and blocking all traffic trying to leave the parking garage my jeep started. Not sure what’s up but if this happens at freeway speed it could be dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569811February 4, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
1. This vehicle has shut itself off three separate times since Tuesday, 29 January. This happens when using the "E-save" system;i.e. mainly the gasoline engine and the engine has not yet reached full operating temperature. It has happened only while stopped at a traffic light. I will contact my dealership Monday, 5 February. The vehicle is available for inspection. 2. Being stopped at a traffic light with a stalled vehicle immediately irritates the drivers behind or worse a driver approaching from behind with a green light. I could be rear ended. 3. I'm contacting the dealership Monday, 5 February. 4.No. 5.The "Service transmission" alert annunciates. All other normal indicators are still showing the radio continues to play, the turn signals function, etc. 6.The transmission must be placed into Park and the ignition switch shut off. At that time, a normal restart can be performed and the vehicle will continue. 6. The vehicle will restart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569421February 2, 2024
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
On [XXX], my wife was driving down the highway and vehicle started to "buck" and almost stalled out. Check engine light came. She was able to make it to the dealer. Dealer ran the diagnostics and received the P0032, P0171, P2097 and P0300 codes. The dealer found the attached document with basically no repair available. We contacted Jeep customer service and were told that it needs a software update, however, they did not know when it would be available. I was not satisfied with that answer and the case was transferred to Jeep retention. In the meantime, we picked up our Jeep and was advised by the service advisor that this is a known issue and advised us to keep the Star publication in the Jeep so if/when it happens again, they will know what to do. This isn't something we can fix since resetting the fuel system requires their equipment. Jeep retention just reiterated what customer service said. Needs software update and don't know when it's available. Jeep Customer Care case number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569498February 2, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I bought a new jeep wrangler 4xe 2024. I drove the wrangler first day to city , and the dashboard suddenly popped up red little turtle warning light, vehicle started lost power in the middle of the street, it was crawling no more than 5 MPH. I randomly pressed the cruise control ACC couple minute the warning light went off, and I continued to drive on the road, the wrangler dashboard popped up the red turtle warning light again after I got off the bridge, vehicle no power again ,I have to double park on the street , I turn off the engine and turned it back on the red turtle warning light still there, I heard there is a fan on top of the dashboard blew with loud noise , fast speed and then it gradually slowing down, then the warning light went off, so I could continually drove back to office, I luckily I can make it back to office. I don't think it is safe to drive this vehicle, it could be happen if driving on the highway with 55 mph, it could lost power while driving on the highway, it is serious danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568691January 30, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
When driving through the a parking lot on my way to work, my brand new Wrangler with just over 1000 miles stalled/stopped running and lost power steering and wouldn’t restart for about 10 mins. I got a bunch of error messages but I can’t remember them all but one was about servicing the charging station (it wasn’t plugged in) and I had a check engine light stay on after I finally got it to start. It’s currently at the dealership and the tech mentioned that he saw there was a PIM (power inverter module) code that looks to have malfunctioned. They haven’t been able to duplicate the error yet at the dealership. My safety will for sure be at risk if the dealership doesn’t fix it because my car could randomly turn off on the highway and could put me at risk of being hit or if I was crossing traffic and it stalled in the middle of a lane causing me to get or it could leave me stranded in a dangerous area. No one other than the dealership maintenance department a has inspected yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568281January 28, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
The vehicle starts flashing the “D” the vehicle then completely stops. All the lights in the dashboard turn on and it asks to shift to park then the shaft can’t be move. The vehicle turns on, but the shaft can’t be shifted. This has happened to us twice in the middle of a Texas highway and we unfortunately can’t even put it on park to push it out of harms way
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566835January 21, 2024
FUEL/PROPULSION SYSTEM
At 316 miles I received a notification that there was 0% oil life remaining and the 4xe was also in Fuel and Oil refresh mode and electic mode not working. Vehicle was brought to service at dealership where it was bought and an oil change was performed. Another 300 miles later, the same notification occurred. Jeep is again in Fuel and Oil refresh mode and electric is not working. Dealership was notified and they have not responded this occurred a little over 1 week ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566264January 18, 2024
UNKNOWN OR OTHER
Hello, We got a brand new 2024 Jeep Wrangler 4xe Sport S two days ago from Ourisman in Baltimore (I live in New York). Since we got the Jeep, it randomly stops and the car just shuts off in the middle of the road, with the D by the gear shift blinking red. There is plenty of gas and is fully charged. It has happened five times in the two days I've had it. We've called multiple Jeep dealerships, everyone is refusing to even see the car because it was purchased in Baltimore. I've been given the run around with many different phone numbers to call. I am scared to drive it to Baltimore myself, lest it shut down on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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