Jeep Wrangler Complaints (2017)

312 consumer complaints on file.

#11602732July 16, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
The contact owns a 2017 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the service brakes warning light illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with a failure to the frontal impact sensor. The contact was informed that the frontal impact sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600641July 9, 2024
SUSPENSION, STEERING
Driving on Highway multiple times 60-65 mph hit a bump or groove on highway jeep start wobble so bad couldn't hardly control it. July 08, 2024 driving on highway 60-65 mph crossing bridge with grooves or small bump jeep went into wobble, steering wheel flipped upside down I grab tight as it is wobbling to left turning trying not to hit truck as i had no steering control hit another bump thank god and it push to the right and I was able to got to side off highway.. As I am trying to figure whats wrong I look underneath jeep and bar bolted to frame broke frame of 2017 jeep rubicon unlimited.. I had looked at and told that it was very lucky and need to take to jeep dealership frame so weak it can be bent by hand. So please I am thankful it was just me in the vehicle and thankful for the second bump that steered me to the right and i did not hit the truck next to me with kids in it. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590337May 23, 2024
SERVICE BRAKES
The brakes kept grinding and squealing even after we changed them, next the rotors and calipers were done. Then again one by one everything needed to be replaced and still didn't take and we kept smelling burning coming from the tires. We then replaced the master cylinder and the brake lines and still it won't take. I looked it up and there are countless complaints on this and Chrysler/Jeep do nothing about this huge safety risk ! Answers to your questions 1. Braking system as a whole and yes it can't move 2. If you do not have brakes in a vehicle you cannot stop so unsafe for the driver and everyone on the road bc of collision. 3. Yes my mechanic has re done this job multiple times and agrees there is a defect going on, not normal. 4. I did not know I needed my insurance or the police involved, the dealership is a joke. 5. No warning sensors or a heads up, just does it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589646May 20, 2024
ENGINE, POWER TRAIN
The plastic oil filter housing cracked leading to large oil leaks. This had been leaking for awhile and was not immediately noticed due to its placement in the valley between cylinder banks atop the engine. While investigating separate U-joint noise and driveshaft vibration that came on suddenly at 58,000 miles I found oil all over the driveshaft and traced it to the cracked housing. The repair was ~$650. Mechanics stated this is a common issue when oil change technicians over tighten the filter in the plastic housing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587581May 8, 2024
POWER TRAIN
Transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576591March 11, 2024
ENGINE
The contact owns a 2017 Jeep Wrangler. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that the failure had been reoccurring for the past two months. The contact stated that the vehicle was able to be started 50 percent of the time. The vehicle was taken to an independent mechanic and diagnosed with a failed ECM. The contact was informed that the ECM needed to be replaced. The contact was informed of an unknown recall for the 2017-2018 Jeep Wrangler however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573409February 22, 2024
ENGINE
While driving in city or highway the engine will shut off randomly, causing the steering almost impossible to turn. Had a few close calls because of this. There is no check engine light to come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572220February 15, 2024
ENGINE
The contact owns a 2017 Jeep Wrangler. The contact stated while driving at an undisclosed speed, he heard an abnormal ticking sound emanating from the engine compartment, after which the vehicle lost significant motive power. The contact was able to pull to the shoulder of the roadway. After a visual inspection, the contact observed an oil leak underneath the engine compartment. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the piston in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570368February 6, 2024
POWER TRAIN
We were driving home from about a location an hour away. We were almost to our home when the transmission started to slip. The hot oil light came on as we were trying to ascend our hill where we live. We all of the sudden saw flames coming out the side of the vehicle. We were able to exit the vehicle and get to safety but the jeep burned completely to the ground. There was only 60k miles on it and it had been well maintained.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11568766January 30, 2024
ENGINE
The oil cooler leaks when cold and the oil runs down the intake valley, down the back of the engine, and onto the exhaust pipe, which makes it a fire hazard. It also causes oil puddles on the ground which is a hazard when the oil drips splatter other vehicles windshields, as well as making areas slippery for walking. The dealer says oil cooler leaks are very common on the Chrysler/Jeep 3.6L engine. I was told by the dealer, when making an appointment for replacement, that they have to change these oil coolers all the time. Thousands of people have this same issue and there are hundreds of aftermarket options. This leak is going to cost me $1,000 to have fixed because they did not engineer it properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567195January 23, 2024
UNKNOWN OR OTHER
Oil cooler housing is made of plastic which melts due to engine heat and the location of the part. It’s a common issue with jeeps and should be recalled as it’s an ongoing know issue with all vehicles with the 3.6 pentastar engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566636January 20, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER, STRUCTURE:BODY
Windshield has cracked from cold to hot transition upon vehicle startup without previous cracks or chips affecting said crack line. Available for inspection. Fear of possible windshield failure/full breakage at any given point. Continued cracking during vehicle start up/cold to hot transition happened 4 more times in last 30 days. No dealer, independent service center, manufacturer, police, insurance representatives, or others inspection. No warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566592January 19, 2024
ENGINE
Oil filter housing cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566040January 17, 2024
ENGINE
Vehicle started leaking a substantial amount of oil. I took it to a mechanic to have it diagnosed, they stated that the engine oil cooler filter housing is made of plastic and over time warps and leaks. Apparently this is a major issue and has been noted on MANY dodge/jeep vehicles. Prior to this happening, the check engine light came on, I had it diagnosed and it showed as a cylinder 6 misfire. This could have caused major issues in the future if it had not been caught when it was including damage to the bearings and the cylinders (probably what is causing the misfire now).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564935January 11, 2024
POWER TRAIN
Oil filter housing is made of plastic and over time the plastic, exposed to heat cycle and elements from being under the plenum, becomes brittle and cracks. The cracks in the oil filter housing create a susbtantial oil leak that drips engine oil onto the exhaust and is a potential for a fire. If the oil level is not properly maintained it could also create a lack of lubrication on the engine for a potential engine lock up while being driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565005January 11, 2024
POWER TRAIN
When driving at highway speed of appx. 60mph, driver heard a loud pop followed by grinding from under the vehicle. Driver pulled over, and assessed for visible damage, none was seen. A tow truck was called, as the severe grinding sound continued if the vehicle moved at all. It was taken back to the dealership where they discovered that the front driveshaft was completely destroyed. No one was injured, however had this happened during busy traffic it could have caused an incident. The front driveshaft, along with all applicable seals were replaced, at the owners expense as were the towing costs. No cause was found. See also NHTSA ID number: 11156532. My incident was not as severe, however very similar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564143January 8, 2024
SUSPENSION
Vehicle has severe death wobble that began around teh 90K mile mark. Have spent several thousand dollars replacing front suspension components, shocks, etc...and nothing will correct the issue. When talking to the local dealership, they indicated that they had a fix, but would not guarantee that if I spent XYZ dollars on said fix that the problem would be corrected. There are zero modifications to the suspension and no monster sized tires on this vehicle that would contribute to this. This has been ongoing for 6 months or more. The issue arises at highway speeds, whenever a bump in the road is crossed over. To make the wobble stop involves making a complete stop, which isn't the easiest thing on the interstate with vehicles going past at 70MPH or more...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561200December 20, 2023
SERVICE BRAKES
Dear Sir(or Madam), My Driver Side Rear Cailper locked up (AGAIN) and my Rear Brakes, Cailper and Rotors had to be replaced (AGAIN) this is the second time I had this problem since I purchased this Jeep that I had the Cailper locked up. Jeep has a real problem with this happening. The last time this happened I had a warranty this time I don't. The last 3 Wranglers I have purchased had the same problem, if this isn't a safety problem it shoud be. I have not received a Repair Order as of yet but will summit it when I do get it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560492December 16, 2023
ELECTRICAL SYSTEM, AIR BAGS
Clockspring failed. No horn, driver airbag, controls to cycle evic and radio stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558718December 6, 2023
SUSPENSION
Severe "death wobble" at speeds over 40MPH occurs at random times, usually at highway speeds. Have replaced steering damper, shocks, upper and lower control arms, front u-joints, etc....and these repairs have only masked the problem. The OEM suspension is completely unmolested...no lifts, etc. Tires were replaced around 55-60K miles with a slightly wider tire. Wobble started around 95-100K miles. Currently around 115K miles on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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