Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#11266475October 5, 2019
SUSPENSION
WHEN IT HITS A BUMP AROUND 40 PER HOUR, IT WOBBLES UNCONTROLLABLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257951September 25, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE DRIVING DOWN A HILL ON A BRIDGE, THE FRONT END OF THE VEHICLE STARTED TO WOBBLE RAPIDLY AND EXPERIENCED THE "DEATH WOBBLE". THE SAME FAILURE RECURRED TWO WEEKS LATER AS THE FRONT END STARTED TO WOBBLE AGAIN GOING DOWN A HILL. THE CONTACT STATED THAT TWO LUG NUTS DETACHED FROM THE FRONT PASSENGER SIDE TIRE DUE TO THE VIBRATIONS FROM THE "DEATH WOBBLE". THE CONTACT RESEARCHED THE FAILURE ON THE INTERNET AND CALLED AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT A SHOCK IN THE FRONT END RODS OR STEERING DAMPENER CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. AN UNKNOWN DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 102,600.*DT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242678August 8, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE FUELING THE VEHICLE, FUEL SPILLED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO WALKER CHRYSLER DODGE JEEP AND RAM (5757 COLISEUM BOULEVARD, ALEXANDRIA, LA 71301, (318) 618-0103) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK AND FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE 2007 AND 2008 JEEP WRANGLERS RECEIVED THE MANUFACTURER WARRANTED REPLACEMENT FOR THE FUEL NECK AND THE FUEL TANK; HOWEVER, THE 2009 WRANGLER WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232567July 16, 2019
STRUCTURE:BODY
HOOD PATCHES DON'T HOLD THE HOOD SECURE IT COMES LOOSE AT HYWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230992July 11, 2019
SERVICE BRAKES
TL* THE CONTACT OWNED A 2009 JEEP WRANGLER. WHILE DRIVING 25 MPH, THE BRAKES FAILED TO WORK. THE CONTACT HAD TO PUMP THE BRAKE PEDAL BECAUSE IT TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT PULLED INTO A PARKING LOT AND TURNED OFF THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO RESTART THE ENGINE, THE VEHICLE BEGAN TO SMOKE AND THEN CAUGHT ON FIRE. THE CONTACT EXITED THE VEHICLE IMMEDIATELY. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOTALED. THE CONTACT CALLED A CUSTOMER SERVICE LINE AND THOUGHT IT WAS THE DEALER. THE CONTACT WAS TRANSFERRED TO THE MANUFACTURER. THE MANUFACTURER PROVIDED A CASE NUMBER. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 123,808.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11228935July 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE OWNER STATED THAT THE VEHICLE WAS STOLEN AND THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED CAUSING THE VEHICLE ROLL OVER SEVERAL TIMES. DURING THE CRASH THE FRONT END WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO FURTHER INFO WAS AVAILABLE. A POLICE REPORT WAS TAKEN AT THE SCENE. THE LOCAL DEALER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11219508June 12, 2019
ELECTRICAL SYSTEM
FAULTY INSTRUMENT CLUSTER: DISPLAYED FALSE WARNING ALARMS, ESPECIALLY DURING THE FIRST 30 MINUTES OF DRIVING. WHEN TAKEN IN FOR SAFETY RECALLS, JEEP SHOWED 81,000 MILES ON ENGINE COMPUTER, NOT THE 8457 SHOWING ON INSTRUMENT CLUSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219621June 12, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING UP WITH GASOLINE, THE PUMP SHUTS OFF AUTOMATICALLY WHEN THE TANK IS FULL THEN GAS FLOWS BACK OUT OF THE CAR AND SPILLS ALL OVER THE GROUND. THIS HAS HAPPENED EVER SINCE I OWNED THE JEEP AND THEY WANT TO CHARGE $1500 TO FIX A DESIGN FLAW. THE GAS VOLUME THAT SPILLS IS AT LEAST A QUART AND CREATES A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217766June 4, 2019
FUEL/PROPULSION SYSTEM
FUEL RUNS OUT WHEN FILLING UP JEEP AT THE GAS PUMP HAPPENS EVERY TIME I FILL UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209974May 25, 2019
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
HORN DOESN'T WORK AND CRUISE CONTROL DOESN'T WORK AIRBAG LIGHT ON N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207666May 15, 2019
ENGINE
THE ENGINE WAS ON IDLE. THE CAR WAS STATIONARY. I PRESSED THE GAS PEDAL. THE CAR DID NOT MOVE. I SAW SMOKE COMING OUT THE AIR CON / FAN ON THE DASHBOARD. I GOT OFF THE CAR AND LOOK UNDERNEATH IT. I SAW RED LIQUID POURING ONTO THE GROUND AND FLAMES. THE FIRE SUBSEQUENTLY EXTENDED TO THE ENTIRE ENGINE. THE FIRE BRIGADE CAME AND MANAGE TO PUT OUT THE FIRE. THERE WAS NO WARNING OF OVERHEATING OR ANY LIGHTS THAT WOULD HAVE INDICATED THAT SOMETHING WAS WRONG. THE CAR WAS REGULARLY MAINTAINED (EVERY 10,000 KM) AT THE LOCAL JEEP SERVICE CENTER. THE CAR ONLY HAD 77000 MILES I HAVE NEVER BEEN OFF-ROAD. I HAVE NEVER MADE ANY UPGRADE OR MODIFICATION TO THE CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11205159May 2, 2019
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CLOCK SPRING IN STEERING COLUMN HAS FAILED. AIR BAG WARNING LIGHT IS ON, HORN DOES NOT WORK, CRUISE CONTROL DOES NOT WORK, TRACTION CONTROL LIGHT IS ON. I DRIVE IN VERY DUSTY CONDITIONS WHILE DELIVERING US MAIL, RECORDS SHOW A RECALL WAS ISSUED FOR THIS JEEP AND THIS PROBLEM. RECORDS ALSO INDICATE THAT THE RECALL WORK WAS COMPLETED. BUT I HAVE THE EXACT SAME PROBLEM THAT THE RECALL WAS SUPPOSED TO FIX? WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202702April 20, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING MY JEEP WRANGLER JK 2009 GAS TANK IT OVER FILLS WHEN PUMP SHUTS OFF THE SPILLING GAS ALL OVER MY 2009 JEEP WRANGLER JK AND GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196011April 13, 2019
UNKNOWN OR OTHER
I WAS TRAVELING AROUND 50-55 MPH ON A STRAIGHT ROAD, WHEN THE JEEP STARTED SHAKING VIOLENTLY AND I ALMOST LOST CONTROL. I HAD TO PULL OVER AND COME TO A STOP. I WAS VERY SHAKEN UP. I DID HAVE IT LOOKED OVER TO SEE IF ANYTHING WAS WRONG. COULDN'T FIND ANYTHING (TIRES, TIE-IN RODS, BALL JOINTS, AND ALIGNMENT). THIS WAS THE FIRST TIME IT HAPPENED, IT HAPPENED AGAIN. I FOUND OUT THEY CALL THIS THE JEEP DEATH WOBBLE. I CHECKED TO SEE IF THERE WAS A RECALL, BUT DIDN'T SEE ONE. I CAN'T BELIEVE THERE ISN'T A RECALL ON THIS WITH ALL THE COMPLAINTS I'VE READ. DON'T WAIT TILL SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182199February 24, 2019
ELECTRICAL SYSTEM
COMPLETE ELECTRICAL FAILURE WHILE DRIVING ON A CITY STREET. UNABLE TO JUMP START VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174462February 5, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
LEFT FRONT TURN SIGNAL WORKS INTERMITTENTLY, POWER WINDOWS WORK INTERMITTENTLY, RADIO WORKS INTERMITTENTLY. WAS TOLD IT WAS THE TOTALLY INTEGRATED POWER MODULE. THIS SEEMS TO BE A VERY COMMON PROBLEM ON THE JEEP WRANGLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174532February 5, 2019
ENGINE, POWER TRAIN, SUSPENSION
WHEN I PURCHASED THE VEHICLE I HAD NOTICED IT MADE A NOICE , I HAD A MECHANIC TAKE A LOOK AT IT AND MENTIONED THE SUB FRAME WAS WELDED AND THAT THE CAR WAS VERY RUSTED AND FALLING APART. I WENT BACK WITH IN THE 15 DAYS AND UNDER 500 MILES AND BROUGHT IT TO JASON'S ATTENTION (THE PERSON HO SOLD ME THE VEHICLE, JASON ARGUED THAT ALL JEEPS SUB FRAMES ARE LIKE THAT FROM FACTORY, EVEN TRIED COMPARING IT TO ANOTHER JEEP HE HAD. I HAD TOOK THE JEEP TO A FEW SHOPS FOR EVALUATION AND ALL OF THEM CAME BACK WITH THE SAME BAD RESULTS THAT THE CAR WAS A SAFETY HAZARD. THE VEHICLE WAS ADVERTISED AT DEALER "THAT CAR PLACE" AS A GOOD RELIABLE AND SAFE CAR. MY BIG COCERN IS THAT I KNOW VERY LITTLE ABOUT CARS AND I DON'T FEEL COMFORTABLE IN A CAR THAT HAS SAFETY HAZARDS FOR OTHERS AND MY OWN SAFETY.I HAD REQUESTED A DIFFERENT VEHICLE AND THE REPLY I GT FROM JASON WAS THAT HE COULDN'T DO THAT BECAUSE HE HAD BROUGHT DOWN THE PRICE AN HAD GIVEN ME A DISCOUNT. I DON'T THINK ITS FAIR FOR HIM TO USE THAT EXCUSE AND DENY MY REQUEST JUST BECAUSE I DIDN'T ASK HIM TO IT WAS BY HIS CHOICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171968January 24, 2019
UNKNOWN OR OTHER
WE HAVE BEEN EXPERIENCING SEVERE WOBBLING OF OUR VEHICLE. THIS HAS OCCURRED THREE TIMES WHILE DRIVING APPROX. 65 MPH, ON A CITY FREE WAY. THE WOBBLING HAS BEEN INITIATED WHERE SLABS OF ROAD MEET, ESPECIALLY IF IT IS NOT EVEN ONE. ON ALL WOBBLING OCCASIONS WERE FORTUNATE ENOUGH TO FIND OURSELVES ON AN OUTSIDE LINE. WE WERE ABLE TO CONTROL THE WOBBLING BY HOLDING THE STEERING WHEEL AND SLOWLY PULLING OVER ON TO THE SHOULDER. I HAVE HAD ALL THE BRAKES REPLACED, FRONT AND REAR SHOCKS AND COILS REPLACED AND TIRE LUBED. WE ARE STILL DRIVING THE VEHICLE VERY CAREFULLY BY AVOIDING ROUGH AREAS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171292January 22, 2019
FUEL/PROPULSION SYSTEM
WHEN REFUELING, REGARDLESS OF FILL LEVEL THE GAS WILL NOT FLOW INTO TANK PROPERLY ON LEVEL GROUND, AND SPEWS OUT ALL OVER THE GROUND/CAR/PERSON. IT WILL NOT TAKE FUEL IN ANY POSITION. IT TAKES ABOUT 10-15 MINUTES TO REFUEL FROM EMPTY. IT WILL TAKE GAS UNTIL THE FILLER NECK FILLS UP AND THEN YOU HAVE TO STOP AND LET IT DRAIN INTO TANK. YOU HAVE TO REPEAT THIS OVER AND OVER AGAIN UNTIL FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166331January 10, 2019
ELECTRICAL SYSTEM
LEFT FRONT DIRECTIONAL HAS REPLACED BULB BUT STILL FLASHES FAST. COMPUTER WAS SCANNED FOR CODES AND TIPM CODE PRESENT. LIGHT SOCKET AND WIRING ALL LOOK GOOD. 2007 WRANGLER HAD A TIPM RECALL. 2009 SHOULD AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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