Jeep Wrangler Complaints (2002)

108 consumer complaints on file.

#10150177February 13, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS
I HAVE TO COMPLAIN THAT THE FRONT DRIVER SEAT BELT ON MY 2002 JEEP LIBERTY IS NOT LATCHING ON AND NOT WORKING PROPERLY. IT WONT CLICK IN TO HOLD AT ALL. AND THE "CAPS" ON THE LUG NUTS FOR THE WHEELS ARE FALLING OFF DURING DRIVING EXPOSING THE INTERIOR OF THE LUG NUT. I HAVE NOT HIT THE CAR ON ANYTHING THEY JUST FALL OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148656January 10, 2006
POWER TRAIN
2002 JEEP WRANGLER HAS TRANSMISSION PROBLEMS. *TS THE CONSUMER WAS TOLD TRANSMISSION FLUID WAS LEAKING ONTO THE EXHAUST PIPE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145121December 13, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
LAST NIGHT A FIRE TRUCK (HOOK AND LADDER) SHOWED UP IN MY DRIVEWAY. I WENT OUT TO SEE WHAT WAS GOING ON. AS I WALKED OUT THE DOOR I NOTICED THREE FIREMEN LOOKING UNDER AND AROUND MY 2002 JEEP WRANGLER. WHEN I ASKED WHAT WAS GOING ON THE FIREMEN INDICATED THAT THERE WAS A STRONG SMELL OF GAS REPORTED BY ON OF MY NEIGHBORS! TURN OUT THE SMELL WAS GASOLINE AND WAS INDEED ORIGINATING FROM MY 2002 JEEP WRANGLER. WE BROUGHT THE JEEP INTO THE SHOP AND THE DEALERSHIP WAS ABLE TO DIAGNOSE THE CAUSE AND INFORMED ME THAT THERE WAS A SOLENOID PURGE VALUE ASSOCIATED WITH THE FUEL SYSTEM THAT WENT BAD AND WHEN THIS HAPPENS THE EXCESS FUEL IS DISCHARGED OUT THE EXHAUST SYSTEM AND THAT WAS WHAT WE WERE SMELLING. THE FAILURE OF THIS COMPONENT CAUSES THE VEHICLE TO RUN RICH, FOUL SPARK PLUGS, REDUCE MILEAGE AND YES, THERE'S THE CONCERN OVER THE EXCESS FUEL, NOT TO MENTION THE "CHECK ENGINE LIGHT" WAS ALSO NOW ON. THE JEEP HAS ~32K MILES AND IS NOW PAST 3 YEARS (3YR/36MILES) HOWEVER WE PURCHASED THE "EXTENDED WARRANTY" WHICH AS IT TURNS OUT DOES NOT COVER THIS FAILED COMPONENT. COST $180.00 TO US. MY CONCERNS: 1. FIRE HAZARD? THE SMELL WAS VERY STRONG! STRONG ENOUGH TO WARRANT A VISIT BY THE LOCAL FIRE DEPARTMENT! 2. FUEL ECONOMY....$2.15/GALLON FOR 87 OCTANE 3. ENVIRONMENTAL CONCERNS? THE WAY I UNDERSTAND IT IS THE EXCESS FUEL IS ROUTED STRAIGHT OUT THE EXHAUST SYSTEM! DO I REALLY WANT TO GO OFF READING WITH THIS VEHICLE SPEWING EXCESS GASOLINE OUT THE EXHAUST AS I TAKE IN THE SIGHTS AND SOUNDS OF THE ROAD LESS TRAVELED? MY QUESTION: IS THIS COMPONENT FAILURE COMMON? IS THE FAILURE MODE ENVIRONMENTALLY FRIENDLY? ARE THERE ANY CONCERNS TO MY WELL BEING IN THE EVENT WE HAVE A RECURRENCE? HAS ANYONE SEEN THIS BEFORE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121965May 23, 2005
STEERING:COLUMN
STEERING COLUMN MOVES SIDE TO SIDE AND AFTER REPEATED MOVEMENT THE TILT STEERING LEVER LOOSENS UP AND THE STEERING COLUMN MOVES UP AND DOWN. THE DEALER HAS MADE REPEATED ATTEMPTS TO REPAIR THE COLUMN BUT DENIES THAT THERE IS A DEFECT. I FIRST NOTICED THE PROBLEM IN JUNE OF 2003 WHEN THE TILT STEERING BECMAE LOOSE GOING AROUND A CORNER. I RECOVERED THE VEHICLE AND DID NOT HAVE AN ACCIDENT BUT WAS CLOSE. WHEN I EXAMINED THE PROBLEM I NOTICED THE STEERING COLUMN MOVES SIDE TO SIDE APPROXIMATELY 1/4". OTHER VEHICLES THAT I HAVE EXAMINED DO NOT HAVE THIS MUCH FREE PLAY. THE DEALERS HAS ATTEMPTED REPAIR ON THIS FOUR TIMES BUT THE ORIGINAL STEERING COLUMN IS STILL IN THE VEHICLE. I AM NOT CURRENTLY DRIVING THE VEHICLE AS IT DOES NOT MEET MAINE STATE INSPECTION STANDARDS AND THE VEHICLE IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115170May 23, 2005
ELECTRICAL SYSTEM
WHILE DRIVING IN COLD WEATHER AT LOW SPEEDS THE VEHICLE SHUT OFF. *AK VEHICLE EXPERIENCED HARD START UP ( NO RESPONSE IN GAUGES BUT STARTER TURNS OVER WITH NO CRANKING). EVENTUALLY THE VEHICLE WOULD START BUT WOULD CUT OFF 2-4 TIMES WHILE DRIVING AT VARYING SPEEDS. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117859April 12, 2005
POWER TRAIN
PROBLEMS WITH GEARS ON 2002 JEEP WRANGLER.***NO ANSWER REQUIRED***. *MR WHILE DRIVING ON A BEACH WITH THE GEAR IN 4 WHEEL DRIVE HIGH THE VEHICLE SUDDNELY CAME OUT OF GEAR AND THE CONSUMER COULD NOT GET IT BACK INTO GEAR. THE JEEP HAD TO BE TOWED OUT OF THE SAND. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ASSURED THE CONSUMER THAT THE REPAIRS WOULD BE COVERED UNDER THE 3 YEAR-36000 MILE WARRANTY. AFTER THE VEHICLE WAS INSPECTED THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY BECAUSE THEY FELT THE VEHICLE HAD BEEN ABUSED. THE CONSUMER CONTACTED THE MANUFACTURER SEVERAL TIMES BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111647February 16, 2005
SUSPENSION:FRONT
WHILE DRIVING BETWEEN 45 - 50 MPH THE FRONT TIRE WOBBLED VIOLENTLY. THE CAUSE WAS NOT DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108088January 27, 2005
ELECTRICAL SYSTEM:IGNITION
RAPID SUDDEN ACCELERATION, JEEP DID NOT STALL, WOULD NOT SHUT OFF WITH ONLY BRAKE APPLIED. CONSEQUENCES , VEHICLE DRUG MY HUSBAND MORE THAN 30 FEET CAUSING INJURIES THAT RESULTED IN HIS DEATH. PLEASE HELP ME FIND OUT WHY THIS VEHICLE DID NOT STALL.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#10088517August 24, 2004
STRUCTURE:BODY:BUMPERS
FRONT/REAR FENDERS AND FRONT AND REAR BUMPERS ARE FADING BADLY. DEALER REFUSES TO REPAIR UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082221July 19, 2004
AIR BAGS:FRONTAL
ALL IN ONE MINUTE BOTH THINGS HAPPENED WHILE ON THE WAY TO TAKE MY SON TO THE ER. MY HORN AND THEN AIRBAG LIGHT CAME ON. TOOK TO DEALER AND THEY SAID CLOCK SPRING. THEY REPLACED AT $300.00 THEN STILL NOT FIXED. THEY THEN SAID ITS MY AIRBAG CONTROL MODULE AT A COST OF $510.00. I AM GETTING UPSET AND BROKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081164July 16, 2004
AIR BAGS:FRONTAL
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH AND A LADY PULL OUT IN FRONT OF ME TO CROSS OVER THE INTERSECTION. MY JEEP HIT HER VEHICLE ON THE PASSENGER SIDE AND MY HOOD FLEW UP INTO THE WINDSHIELD, BUMPER FELL OFF THE VEHICLE AND ENTIRE SIDE PANEL WAS RIPPED BACK TO THE DOOR AND NEITHER OF THE AIRBAGS DEPLOYED. I FELT LIKE THIS WAS UNUSUAL DUE TO THE DAMAGE, SO I WANTED TO RESEARCH THE PROBLEM. THE ESTIMATE SO FAR TO FIX MY VEHICLE IS OVER $7,000. NO ONE WAS INJURED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10080404July 6, 2004
AIR BAGS
I AM COMPLAINING ABOUT WHAT SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER. I HAVE A 2002 JEEP WRANGLER THAT NOW NEEDS A CLOCK SPRING REPAIR. MY HORN WAS NOT WORKING WHEN I TRIED TO USE,THEN MY AIRBAG LIGHT CAME ON. THIS HAS CAUSED MY AIR BAG SYSTEM NOT TO WORK AND IT NEEDS TO BE REPLACED. THE COST IS $300.00 AND I FEEL REALLY SHOULD BE ADDRESSED AS FAR AS ALL AIR BAGS. DUE TO ITS SAFETY OF THE DRIVER AND WHAT THESE CLOCK SPRINGS ARE DOING IN THE CHRYSLER VEHICLES! THIS SHOULD BE A REPAIR COVERED BY CHRYSLER.. I CALLED CHRYSLER AND TOLD THEM I FOUND A SAFETY BULLETIN #0801001 THAT WARNED ABOUT CLOCK SPRINGS IN MY WRANGLER AND JEEP LIBERTY. THEY SAID THERE WAS NO BULLETIN. I FOUND THE BULLETIN ON YOUR WEB SITE. I WOULD LIKE YOUR INPUT PLEASE. THANKS .MIKE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063345March 17, 2004
TIRES
WHILE DRIVING AT HIGHWAY SPEEDS RIGHT REAR TIRE BLEW OUT. VEHICLE SPUN AROUND THREE TIMES AND THEN STOPPED. DEALER INSPECTED THE TIRE AND FOUND METAL INSIDE THE TIRE. TWO DAYS LATER, THE LEFT REAR AND THE RIGHT FRONT TIRES BLEW OUT, AND CAUSED THE VEHICLE TO RUN OFF THE ROAD. AFTER INSPECTING THE TIRES, DEALER DESTROYED TIRES, AND DID NOT WRITE DOWN THE DOT NUMBERS ON THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060831March 9, 2004
TIRES
FRONT TIRE BLEW OUT, LOST CONTROL OF JEEP AND CRASHED INTO WALL
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10058684February 22, 2004
POWER TRAIN:CLUTCH ASSEMBLY
AT 65 MPH ON I-95 IN MARYLAND, THE CLUTCH AND BEARINGS BURNED OUT. ALL POWER TO POWER BRAKES AND STEERING WERE LOST IMMEDIATELY MAKING AN EMERGENCY STOP AND STEERING WAS VERY DIFFICULT. RECENT DEALER MAINTENANCE FAILED TO DETECT ANY EXCESS IVE WEAR OR POTENTIAL FOR FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056294February 2, 2004
AIR BAGS:FRONTAL
MY AIRBAGS DID NOT DEPLOY WHEN I WAS INVOLVED IN A HEAD ON COLLISION THAT ENDED UP TOTALING MY VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10069240January 15, 2004
UNKNOWN OR OTHER
FRONT END WILL SHIMMY/VIBRATE TO THE POINT OF LOSS OF CONTROL OF STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069175January 15, 2004
UNKNOWN OR OTHER
PAINT IS FLACKING ON THE HOOD FENDERS AND REAR DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042800December 3, 2003
AIR BAGS
WHILE DRIVING AT 30 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIRBAGS DID NOT DEPLOY. *AK THE VEHICLE CRASHED WITH INTO A LARGE TREE. *SCC *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10046318December 2, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SEATS, VISIBILITY
WHEN DRIVING ON ICE OR SNOW THE 4-WHEEL DRIVE KICKS OUT, CAUSING VEHICLE TO JERK AND POTENTIALLY SLID. NO IMPACT HAD BEEN REPORTED. *AK THE VEHICLE WAS IN MOTION WHEN IT FELT AS IF THE TRANSMISSION DROPPED OUT. THE VEHICLE HAD TO BE STOPPED TO GET BACK INTO 4WD. THE LEVER WAS HELD TIGHTLY AND POPPED OUT AGAIN. THE VEHICLE WAS DRIVEN IN 2WD FOR SEVERAL MILES THEN WAS ABLE TO BE PLACED BACK INTO 4WD AND STAYED. ALSO, THE UPHOLSTERY HAD STARTED TO TEAR ON THE DRIVER'S SEAT AND THE GASKETS ON BOTH MIRRORS DETERIORATED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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