Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11376873November 28, 2020
STEERING, SUSPENSION
MY JEEP HAS A "DEATH WOBBLE" THAT HAPPENS IN EXCESS OF 50 MILES AN HOUR IF THE JEEP HITS ROUGH ROAD, UNEVEN PAVEMENT OR GOING INTO A CURVE ON THE INTERSTATE, IT WILL BEGIN TO SHAKE SO VIOLENTLY ITS AS THOUGH THERE IS A MINI EARTHQUAKE INSIDE THE JEEP. IT IS TERRIFYING. THERE HAS BEEN A RECALL FOR THIS ISSUE, BUT AFTER TAKING MY JEEP TO TWO DIFFERENT JEEP DEALERSHIPS IN TWO DIFFERENT STATES, THEY HAVE BEEN UNABLE TO FIX THIS ISSUE. NOTE THIS IS AN ONGOING ISSUE SINCE I BOUGHT THE JEEP IN 2019, IT SEEMED TO GET BETTER AFTER I TOOK IT IN FOR THE ORIGINAL RECALL, BUT SINCE OCT 2020 HAS PROGRESSIVELY GOTTEN WORSE AFTER THE JEEP DEALERSHIP HAS WORKED ON IT. SINCE OCT 2020 AND AS OF NOV 28 2020, I HAVE TAKEN THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 3 TIMES, I WILL HAVE A 4TH UNDER MY BELT WHEN THEY RECEIVE SOME OTHER PART THEY SAY THEY JUST FOUND AND NEED TO CORRECT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376541November 27, 2020
STEERING
WHEN GOING AROUND CORNERS AROUND 60MPH STEERING LOCKS UP AND WHEN FORCED TO TURN IT UNLOCKS AND SWERVES LEFT OR RIGHT DEPENDING ON THE CORNER. WORSE IN COLD CONDITIONS. VERY DANGEROUS IF IN TRAFFIC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376332November 25, 2020
STEERING
WHEN THE TEMPERATURES ARE COLDER I CAN NOT STEER THE VEHICLE. DRIVING ALONG GOING AROUND A CURVE AND THE JEEP WILL NOT TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375875November 23, 2020
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING, THE BATTERY VOLTAGE LIGHT CAME ON. WE MONITORED THE VOLTAGE AND NOTED THAT IT WAS DROPPING QUICKLY FROM AROUND 11.7 TO A LOW POINT OF ABOUT 8.9. WHEN THE VOLTAGE GOT THAT LOW, MANY DIFFERENT WARNING LIGHTS CAME ON AND THE POWER STEERING WENT OUT. VEHICLE WAS IN MOTION WHEN THIS HAPPENED, ON A RESIDENTIAL STREET GOING UNDER 20 MPH. IT WAS IMMEDIATELY AFTER A TURN. CAUSE OF ISSUE IS UNKNOWN. THE DAY BEFORE, THE BATTERY VOLTAGE WARNING LIGHT HAD COME ON. I DID SOME BASIC DIAGNOSTICS AND DID NOT LOCATE AN ISSUE WITH THE BATTERY CONNECTIONS OR BATTERY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375635November 20, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
AT HIGHWAY SPEEDS I HIT 2 OR 3 SMALL BUMPS CONSECUTIVELY ON THE PA TURNPIKE. THE CAR STARTED TO WOBBLE AND STEERING WHEEL SHOOK UNCONTROLLABLY. THIS WAS THE SECOND TIME THIS HAD HAPPENED...COULD NOT REGAIN CONTROL, HAD TO DOWNSHIFT RAPIDLY TO DECREASE SPEED AND GET CONTROL. LUCKILY, AT THIS TIME, THERE WAS NO ONE BEHIND ME BUT THERE ARE SO MANY PLACES ALONG THE TURNPIKE WHERE YOU'RE JAMMED BETWEEN CONCRETE BARRIERS, IT COULD HAVE BEEN VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375298November 18, 2020
STEERING
STEERING INTERMITTENTLY BECOMES VERY TIGHT / LOCKED AT HIGHWAY SPEEDS. THE PROBLEM SEEMS TO BE MORE COMMON IN COLD WEATHER BUT DOES HAPPEN IN SUMMER AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374307November 12, 2020
STEERING
VEHICLE HAS LOOSE STEERING WHEN DRIVING. IT IS NOTICEABLY PRONOUNCE DURING HIGHER SPEEDS ON THE FREEWAY AT SPEEDS IN EXCESS OF 60 MPH. BUMPS AND IMPERFECTIONS IN THE ROAD MAKE THE STEERING FEEL WOBBLY AND LOOSE. DRIVER HAS TO CONTINUOUSLY INPUT STEERING CORRECTIONS WHILE DRIVING IN ORDER TO MAINTAIN A STRAIGHT LINE WHICH BECOMES EXTREMELY EXHAUSTING IN LONGER DRIVING TRIPS. ISSUE HAS BEEN EXPERIENCED SINCE FIRST PURCHASE IN APRIL OF 2020 BUT DRIVER ASSUMED IT WAS JUST NORMAL DRIVING OPERATIONS. AFTER FURTHER RESEARCH IT IS A COMMON ISSUES WITH OTHER LIKE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374075November 11, 2020
POWER TRAIN
WITH NORMAL STREET DRIVING - DRY CONDITIONS AND GOING 30 MPH MOVING STRAIGHT THE 'SERVICE AXEL LICKING SYSTEM' WENT ON. BECAUSE OF FALSE MESSAGES THAT CLEAR THEMSELVES I TURNED THE CAR OFF AND ON AGAIN. IT DID NOT CLEAR. NOW IT SHOWED EVERY TIME I START UP MY JEEP. SEEMS THIS IS QUITE A PROBLEM IN 2018 JEEPS. ON JEEP FORUM THERE ARE OVER 100 COMPLAINTS AND THE REPAIR SHOP SAYS THE PART TO CORRECT IS BACK ORDERED FOR 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374086November 11, 2020
STEERING, SUSPENSION
UNABLE TO CONTROL STEERING AT HIGH WAY SPEED 65MPH JEEP SHOOK VIOLENTLY UNABLE TO CONTROL ! . VEHICLE ALMOST FLIPPED OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374166November 11, 2020
SUSPENSION
AS THE CUSTOMER WAS DRIVING IF A FORWARD DIRECTION, TRAFFIC CAME TO A VERY FAST DECREASE IN SPEED CAUSING THE DRIVER TO APPLY THE BREAKS HARDER THAN NORMAL BREAKING. THE DRIVER FELT AND HEARD A LOUD POP, FOLLOWED BY A BIG JERK AND VIOLENT SHAKING. SOMETHING APPEARED TO BE DIGGING INTO THE GROUND AS THE DRIVE CAME TO A STOP.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373646November 8, 2020
STRUCTURE:BODY, ENGINE, POWER TRAIN
I WAS DRIVING ON THE INTERSTATE HIGHWAY WHEN I HEARD A LOUD POP AND SAW AN ARC FLASH AND PULLED TO THE SIDE EMERGENCY LANE. I THEN SAW FLAMES DRIPPING FROM MY JEEP AND THE ENTIRE FRONT END OF THE JEEP WENT UP IN FLAMES AND CAUGHT FIRE.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11372654November 2, 2020
STEERING, SUSPENSION
DEVELOPED SPEED WOBBLES (OR DEATH WOBBLES) WHEN DRIVING ON 95 NORTH , GOING JUST 60 MPH .THIS HAPPENED TWICE IN ABOUT 1/2 PERIOD . HADN'T HAPPENED BEFORE , BUT WAS VERY DANGEROUS . SEEMS TO BE A MORE COMMON PROBLEM THAN I THOUGHT (SEARCHING TEH INTERNET)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366981October 29, 2020
STEERING
I STARTED THE VEHICLE AND PULLED OUT OF MY DRIVE, TURNING RIGHT. NO PROBLEM UNTIL A LEFT TURN, AND I COULDN'T TURN THE STEERING WHEEL TO THE LEFT. I WAS ONLY GOING ABOUT 35 MPH WITH NO TRAFFIC ON THE ROAD OTHER THAN MYSELF, SO I HAD TIME TO MOVE THE WHEEL TO THE RIGHT AND THEN BACK TO THE LEFT AND I HIT SOME RESISTANCE AND THEN IT STARTED WORKING NORMALLY. ABOUT ONE MILE DOWN THE ROAD IT OCCURRED AGAIN. 0830 HRS, DRY ROADS, SUNNY, 34 DEGREES FAHRENHEIT. DEALER COULD NOT DUPLICATE, IT HASN'T HAPPED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366614October 27, 2020
STRUCTURE:BODY
WATER INTRUSION IN PASSENGER COMPARTMENT - DRIVER AND PASSENGER FLOOR AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366766October 27, 2020
STEERING
STARTED UP MY VEHICLE AND BEGAN TO ROLL FORWARD DOWN THE DRIVEWAY. REALIZED I COULD NOT TURN LEFT. THE STEERING WHEEL WAS TOTALLY LOCKED UP TO THE LEFT SIDE. I BRAKED AND STARTED TRYING TO TURN THE WHEEL. THEN IT LOCKED UP A SECOND TIME AS I TURNED RIGHT. THE WHEEL BECAME STUCK TO THE RIGHT. IT TOOK A LOT OF FORCE TO EVENTUALLY BREAK THE WHEEL FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365864October 23, 2020
SUSPENSION
TOOK JEEP IN FOR A RECALL ON STEERING STABILIZER AND WAS CHANGED BUT STILL GETTING THE "DEATH WOBBLE" WHEN I DRIVE OR 50MPH AND HIT A BUMP IN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365160October 19, 2020
STEERING
THERE IS A VIOLENT SHAKING OF THE STEERING WHEEL WHICH OCCURS AT HIGHWAY SPEEDS WHEN INITIATED BY A BUMP OR POTHOLE. IT IS KNOWN AS THE DEATH WOBBLE AND HAS TRIGGERED AT LEAST ONE RECALL. THAT RECALL REPAIR WAS DONE TO MY VEHICLE BUT IT HAS NOT RESOLVED THE PROBLEM. THE JEEP IS BACK AT THE DEALERSHIP NOW AND THEY ARE TRYING TO FIGURE IT OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364775October 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
I HAVE A LEMON JEEP THAT HAS CAUSED ME MANY ACCIDENTS DUE TO THE STEERING ISSUE AND ENGINE OVERHEATING AND LEAKING OIL WHICH I ALMOST STARTED A WILDFIRE IN NORTHERN CALIFORNIA MOUNTAINS HIGHWAY 299. UNACCEPTABLE, FCA DOESNT CARE ....
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11364564October 15, 2020
STEERING
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE WITH A HALF INCH OF ADDITIONAL PLAY. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE VEHICLE HYDROPLANED DUE TO THE PLAY IN STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (7301 ARTESIA BLVD, BUENA PARK, CA 90621, (714) 646-7110) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364579October 15, 2020
SEATS
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN THE REAR PASSENGER SEAT FAILED TO RELEASE AND THE PLASTIC ADJUSTER DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ZAPPONE CHRYSLER JEEP DODGE RAM CLIFTON PARK LOCATED AT 1780 AL-9, CLIFTON PARK, NY 12065, (518) 383-2277, WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR SEAT RELEASE ASSEMBLY TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler