Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11692902October 12, 2025
ELECTRICAL SYSTEM, ENGINE
Software update on 10/10/25. In afternoon. Accepted update over our home wifi. [XXX] left house at [XXX] to go to Gunnison to visit our kids. After I pulled out of the driveway the car shut off. I started it again and drove a block car shut off again. Switched to e-save and drove the car down to mailbox. As I pulled into mailbox center the car shut off again. I restarted noted the check engine light and drove home. Called Perkins motors in colorado springs. Got an appointment to bring the car in at 1pm. Drove straight to the dealers service. They asked if I did a software update, which I confirmed. They said other 4xe owners had experienced the same issue. The checked in the car and we ran into someone else with the exact same issue in the waiting room. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692898October 12, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Following a software update on 10/10/25, our vehicle can no longer be driven safely. Repeatedly loses power, power steering, etc. This issue is impacting thousands of Jeep owners nationwide. Please investigate and help resolve before people lose lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692896October 12, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving the vehicle “shuts down “ and you can only coast and try to find somewhere to pull over. I had to avoid highways so that I had a place to pull over. Extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692895October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving, Jeep stalled out/became unresponsive, D started flashing on gear shift panel and dashboard, check engine light came on and dashboard message said: "shift to P to start" "Press brake & Push button to start" While jeep was already ON and was driving. Very dangerous!! This happened 4x in 1 mile radius. Had to put in P, shut off and restart but kept happening. Luckily was able to maneuver/glide jeep to parking lot but this sudden loss of power is extremely dangerous. I could’ve been rear-ended or worse each time it happened. Per Jeep forums this occurred after a Uconnect update. Several Jeep Owners are having the same issue with no word from Jeep. This update was done on a Friday evening (10/10/25) of holiday weekend. No one is available in service department until Tuesday (10/14/25). According to JeepCares Forum… it was a telematics box module update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692887October 12, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displayed a “Shift to Park and Press Brake + Start Button” message. The vehicle became unresponsive and required a lengthy restart. These incidents posed serious safety risks to myself, my young driver, and surrounding drivers. I’ve attempted resets and reviewed Jeeps online community, Jeep connect app, but no fix is available. Multiple owners are reporting identical failures online, suggesting a widespread and massive software fault. I urge NHTSA to investigate this issue and compel Jeep to issue a rollback or patch to restore safe operation immediately. I am also requesting NHTSA to legally require these vehicles to be disabled immediately until a robust fix is available to avert life threatening consequences. I cannot believe Jeep has not done this on their own!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692884October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Once or twice per day vehicle brakes will lock up while accelerating from a stop. This usually occurs between 15 and 20 mph. It is a random occurrence. Also, after UConnect update, vehicle will lose power after driving for approximately 1 mile, requiring that the car be turned off and restarted. the car is drivable again for only another mile, then repeats the issue. Check engine light turns on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692883October 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangerous and put my family at risk. Since there was no brake lights indicated a slow down, vehicles behind me had to abruptly slow down. This could have cause an accident. The check engine light came on and has stayed on. This happened on 11 October 25, which is a Saturday, the dealerships closed by the time I was able to get address this issue due to family commitments. The dealerships are also not open on Sunday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692881October 12, 2025
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692878October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Car lost power as I was driving with an errors and just stopped working. As I was trying to get home this happened twice. I had to pull over and follow the prompts on screen. Seems like there was a bad update that has cause all 2024 Wrangler 4xe’s to do this. This is a huge problem really dangerous and inconvenient. This jeep is my only vehicle. I need a vehicle to drive. I called the dealership and they have no idea how to help me or fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692876October 12, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving on the freeway when the vehicle randomly shut off and jolted me and my passengers. After turning the car off then back on the vehicle would drive fonafew miles and then repeat jolt and shut off. This seems to be linked to a software update that I did last night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692874October 12, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
On 10/11/25 approximately 9pm my vehicle completed an OTA update initiated by the manufacturer. Upon completion of the update, I went for a drive. At approximately 30 mph, the vehicle suddenly shut off, shifted into neutral, and ceased to operate leaving me stranded in the middle of the road. The vehicle would not start, shift into neutral, or operate in any manner. Several warning instrument lights came on. After about 30 minutes, the vehicle started and continued to loose power several times before I could get it back home. We were lucky that we were not rear ended. There are hundreds of complaints on social media referring to the same situation for other Jeep 4xe vehicles after completing the OTA update. Stellantis has not issued any official statement regarding this. This is a situation that could result in serious injury or death to many as the vehicle suddenly loses all functionality with no warning. Check engine light is now on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692873October 12, 2025
ENGINE
After updating software shortly after finished as I was driving home on the turnpike going 70mph my vehicle lost power and I couldn’t accelerate and had to rush to get my vehicle of the road as cars and trucks were flying up to my stalling vehicle at night in a dark area! I felt my life was in danger not knowing what was about to happen next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692869October 12, 2025
ELECTRICAL SYSTEM, POWER TRAIN
A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692868October 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Immediately after installing a system update, car shut off/stalled while driving. Attempts to restart and continue driving only resulted in minimal forward progress. Very scary and very dangerous situation to have car just stop functioning while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692867October 12, 2025
ENGINE
After performing hey system update on October 10, 2025. I was driving on a major highway and my car shut down. The press start option was displayed on the dashboard and check engine light turned on. I was unable to accelerate leaving me at risk for accident. After bringing in my car to the dealership I have since learned that this was due to an update that was pushed without proper quality control. This put myself and my children in danger of immediate severe harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692864October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
On 10/10/25, an Uconnect update appeared on info center console. I pressed the update now button and went into a store. After re-entering my vehicle, I drove one block and a message appeared on the dash that stated ‘Service Charging System’. At the same time as this message appeared while driving, the car abruptly shut down in traffic, nearly causing a collision with a vehicle behind me. After trying to restart for about 25 minutes, the car restarted and I was able to drive to my destination. On the morning of 10/11/25, I started to drive the vehicle to the mechanic. After about a minute of driving, the check engine light came on. Then about 2 minutes later, the vehicle abruptly shut down while driving, again nearly causing another collision. A message displayed to shift in park and restart. I followed these directions as I also made a call to the dealership to advise of this issue. The vehicle restarted and I was able to drive for another minute and vehicle shut down again while on the phone with the dealership. On the way to the mechanic, this issue happened several times more. Steering was also lost during this issue. Many complaints online are of this issue. Mechanic pulled codes as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692863October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2024 Jeep Wrangler stopped in the road as my husband was driving. On the dash it said to shift to park. And push start. When he did it would not move. He had it in drive and was stuck in the road for about 2 minutes. We are so thankful that no one hit us as we were just over a hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692862October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After traveling a short distance, the vehicle will shut down, lose all power and require you to restart. At which time the process repeats, short distance of travel with sudden loss off all vehicle functions. There is some indication that this is due to a software issue pushed in an ota update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692861October 11, 2025
ELECTRICAL SYSTEM
A software updated completed while I was driving and not 15 seconds later my jeep lost power and told me to shift into park. I carefully pulled over. Stopped the vehicle. Put it in park. And then restarted it. Drove about 30 seconds and it happened again. Check engine light is now on too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692860October 11, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
After an over the air update, when driving the vehicle all of the sudden thought the car was parked and lost all power. After coming to an immediate uncontrolled stop, I was able to shift into park and then drive again however due to the issue and many others reporting I am not comfortable driving above 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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