Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10334987June 7, 2010
ELECTRONIC STABILITY CONTROL (ESC)
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TO WHOM IT MAY CONCERN: I HAVE A 2009 FOUR DOOR JEEP WRANGLER UNLIMITED WITH A DEFECT IN THE ELECTRONIC STABILITY SYSTEM. WHILE TRAVELING ON THE INTERSTATE IN MAY 2010, THE DASH BOARD SLIPPING INDICATOR LIGHT STARTED FLASHING AND THE VEHICLE CLAMPED DOWN ON THE FRONT RIGHT BRAKE DRIVING ME OFF THE INTERSTATE INTO THE GRASS. FORTUNATELY, I WAS ABLE TO STOP BEFORE HAVING AN ACCIDENT. THE SYSTEM THEN INDICATED THAT THERE WAS A PROBLEM AND THE ESP DISARMED ITSELF WHILE DISABLING THE ESP. THE BAS INDICATOR LIT. SHORTLY BEFORE I WAS ABLE TO GET THE VEHICLE TO THE GARAGE, THE ESP MODULE APPARENTLY RESET ITSELF AND THE VEHICLE SWERVED TO THE RIGHT (FRONT RIGHT BRAKE AGAIN CLAMPING DOWN) WHILE I WAS GOING 30MPH. FORTUNATELY, I HAVE 3 MPG VIDEOS OF THIS 2ND INCIDENT BECAUSE I HAPPENED TO HAVE MY CAMERA IT THE PASSENGER SEAT. VIDEOS OF 2NF INCIDENT AND REPAIR RECEIPT: HTTP://WWW.ECJONES.ORG/JEEPESP/ ON MAY 20, 2010, COGDILL DODGE (865-690-1611) REPLACED THE ANTILOCK-BRAKE/ESP MODULE. UNFORTUNATELY, LAST SATURDAY JUNE 4, 2010 WHILE DRIVING HOME, THE VEHICLE ESP SLIPPAGE INDICATOR AGAIN FLASHED AND THE JEEP SWERVED SHARPLY TO THE RIGHT. MY SON [XXX] WAS DRIVING AT THE TIME WHILE I WAS IN THE PASSENGER SEAT. [XXX] STATES THE JEEP WAS ALSO TRYING TO ACCELERATE WHILE SIMULTANEOUSLY APPLYING THE RIGHT FRONT BRAKE. I BELIEVE THAT THE PROBLEM IS A FAILURE OF THE FRONT LEFT WHEEL SPEED SENSOR GETTING THE SPEED INDICATION TO THE ESP MODULE. THE MODULE WAS REPLACED BUT THE PROBLEM PERSISTS. [XXX] P.S. THE JEEP IS CURRENTLY PARKED WHILE I AWAIT A 2ND REPAIR BY JIM COGDILL DODGE THIS WEDNESDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335114June 7, 2010
POWER TRAIN
TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE SUDDENLY SHIFTED FROM FIRST GEAR TO NEUTRAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD ALTHOUGH THE FAILURE COULD NOT BE DUPLICATED, THEY COULD INSTALL A FIRST AND SECOND GEAR SYNCHRONIZER. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT AWAITING THE PART. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329495May 9, 2010
POWER TRAIN:MANUAL TRANSMISSION
2009 JEEP WRANGLER 2 DOOR 6-SPEED MANUAL TRANSMISSION - POPS OUT OF 1ST GEAR RANDOMLY. HAPPENS WHEN STARTING FROM A STOP - LOUD BANGING NOISE. BROUGHT TO DEALERSHIP 2 TIMES ALREADY AND BECAUSE THEY CAN'T REPLICATE THE ISSUE CAN'T DO ANYTHING ABOUT IT. MAJOR SAFETY CONCERN. CAR HAS 14000 MILES BUT JOG STARTED AT APPROX 1,000 MILES. JEEP NEEDS TO BE ACCOUNTABLE FOR THIS. RESEARCHING ON INTERNET SHOWS NUMEROUS COMPLAINTS ON SAME PROBLEM WITH LITTLE HELP FROM JEEP OR CHRYSLER. ARE WE JEEPS "TOYOTA" VICTIMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323271April 1, 2010
EQUIPMENT
I HAVE HAD A "HOT OIL" LIGHT COME ON MY 2009 JEEP WRANGLER A FEW TIMES. FROM WHAT I UNDERSTAND THERE IS A RECALL OUT ON THIS ISSUE ALREADY FOR THOSE PEOPLE WHO DO NOT HAVE THE "HOT OIL" LIGHT. THIS IS NOT A FIX! ALL THIS LIGHT IS DOING IS SAYING THAT YOUR TRANSMISSION IS HOT ENOUGH TO THE POINT TO CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320416March 17, 2010
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING, POWER TRAIN
2009 JEEP WRANGLER HESITATES WHEN ACCELERATING, SOMETIMES LOSES POWER, AND/OR BUCKS RANDOMLY. WHEN STARTING FROM A STOP, THE VEHICLE WILL TAKE SOME TIME TO START ACCELERATING, WITH THE DELAY BEING IN THE ORDER OF 2 SECONDS OR MORE. WHEN MERGING, THE VEHICLE SOMETIMES LOSES POWER IF YOU STEP ON THE ACCELERATOR HARD. WHEN DRIVING THE VEHICLE AND ACCELERATING GENTLY, IT SOMETIMES HESITATES OR 'BUCKS' AND THEN GAINS POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319498March 14, 2010
SUSPENSION, STEERING
I WAS DRIVING MY 2009 JEEP WRANGLER AT SPEED OF 45 MPH AND IT STARTED TO SHAKE VIOLENTLY FROM SIDE TO SIDE. THE STEERING WHEEL WAS SHAKING ALSO AND IT TOOK ALOT TO KEEP THE JEEP IN CONTROL. HAD TO PULL THE CAR TO THE SIDE OF THE ROAD. IT SEEM TO STOP AFTER I PULLED OVER AND I SLOWLY DROVE HOME THE REST OF THE WAY. MY CONCERN IS THIS SEEMS TO BE A COMMON PROBLEM FOR JEEPS AND THERE ARE MANY VIDEOS ON THE INTERNET. WHY HASN'T THERE BEEN A RECALL AND NO REPORTS OF THIS PROBLEM. I HAVE LESS THAN 14,000 MILES ON THIS JEEP AND IT IS ONLY A YEAR OLD. I ALSO HAD MY MOTHER AND 15 YR OLD SON WITH ME AND CAN CONFIRM THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319130March 12, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE SITTING IDLE IN THE GARAGE WITH THE ENGINE TURNED OFF, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED ACCORDINGLY. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT BUT THE CAUSE WAS DEEMED AS UNKNOWN. THE VEHICLE WAS DESTROYED. THERE WAS ALSO FIRE DAMAGE TO THE CONTACTS HOME. THE FAILURE MILEAGE WAS 667.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10319167March 12, 2010
POWER TRAIN:MANUAL TRANSMISSION
A HANDFUL OF INSTANCES OVER THE PAST MONTH, MY 2009 JEEP WRANGLER VIOLENTLY AND UNEXPECTEDLY POPS OUT OF FIRST GEAR UPON ACCELERATION. THIS COULD RESULT IN A REAR END COLLISION, POTENTIAL ACCIDENT WHILE CROSSING TRAFFIC LANES OR UPON ACCELERATION ONTO A HIGHWAY LIKE THE SAWMILL PARKWAY WHERE YOU ENTER THE HIGHWAY FROM A DEAD STOP. IN ADDITION TO THE POTENTIAL CATASTROPHIC RESULTS DUE TO AN ACCIDENT, THE SHIFTER WHEN IT VIOLENTLY DISENGAGES CAN RESULT IN A DAMAGE TO THE DRIVERS HAND OR FINGERS. MY FINGERS TO A SIGNIFICANT HIT THE FIRST TIME I EXPERIENCED THE PROBLEM. THROUGH A SEARCH ON THE INTERNET, I SEE THAT THIS HAS HAPPENED TO OTHER WRANGLER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318212March 9, 2010
ELECTRICAL SYSTEM
MY 2009 JEEP WRANGLER SHUT DOWN COMPLETELY AS I WAS DRIVING DOWN THE FREEWAY. I MANAGED TO STEER OFF TO THE SIDE, BUT THE MOTOR AND ELECTRICAL SHUT COMPLETELY DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314199February 25, 2010
SEATS
DRIVERS SEAT SINKS DOWN WHEN ADJUSTED UP. THIS HAPPENS WHILE DRIVING, CAUSING VISION PROBLEMS IN MIRROR. THE SEAT WILL EVEN SINK DOWN WHEN IT IS PARKED OVERNIGHT WITH NO ONE IN THE SEAT. THIS HAPPENS FREQUENTLY AND IS NOT A ONE TIME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314195February 25, 2010
VISIBILITY
WHILE PARKED IN MY DRIVEWAY, I STARTED MY JEEP WRANGLER AND PUT THE DEFROST ON. MY WINDSHIELD CRACKED ALONG THE BOTTOM OF THE WINDSHIELD. THERE WERE NO CHIPS, CRACKS OR DEFECTS IN THE WINDSHIELD. THE VEHICLE WAS NOT MOVING AND STILL IN PARK IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311090February 16, 2010
ELECTRICAL SYSTEM, STRUCTURE
AFTER REMOVING THE REAR-MOUNTED SPARE TIRE ON MY 2009 JEEP WRANGLER UNLIMITED RUBICON (4 DOOR, 4WD) I NOTICED THAT THE OUTER INSULATION (CONDUIT) PROTECTING THE WIRING HARNESS FOR THE THIRD BRAKE LIGHT HAD RUBBED AGAINST THE HARD PLASTIC GROMMET WHERE THE WIRING HARNESS EXITS THE REAR (OUTSIDE) PANEL OF THE TAILGATE. THE INSULATION HAD RUBBED DOWN TO THE POINT THAT THE INNER WIRES AND THEIR INSULATION WERE SHOWING. THIS IS A SAFETY DEFECT SINCE, IF NOT ADDRESSED, THE RUBBING WOULD EVENTUALLY GO THROUGH THE INSULATION ON THE WIRES, CAUSING A SHORT IN CLOSE PROXIMITY TO THE SPARE TIRE. I REPORTED MY FINDINGS TO JEEP CUSTOMER SERVICE AND ALSO TOOK THE VEHICLE TO MY LOCAL DEALER. THE DEALER REPLACED THE OEM GROMMET WITH A RUBBER PIECE, AND THEN ORDERED AND INSTALLED A NEW WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302419January 26, 2010
FUEL SYSTEM, GASOLINE
FUEL TANK WILL OVERFLOW SPILLING ANYWHERE FROM 1-2 QUARTS OF FUEL FROM VEHICLE WHEN AUTOMATIC FUEL PUMPS ARE USED. IT APPEARS AS THOUGH THE TANK DOES NOT VENT PROPERLY, WHEN THE AUTOMATIC FUEL PUMPS SHUT OFF (REGARDLESS OF STATION) THE TANK APPEARS TO "BURP" VENTING MORE GASES AND 1-2 QUARTS OF FUEL. THIS IS A CONSISTENT PROBLEM HAPPENING REGULARLY (EVERY SECOND OR THIRD FILL UP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302420January 26, 2010
SUSPENSION:FRONT
FRONT AXLE UPPER AND LOWER BALL JOINTS SHOWING ABNORMAL WEAR AND MOVEMENT. DEALER CLAIMS WEAR AND PLAY IN JOINTS IS NORMAL EVEN THOUGH THE FACTORY SERVICE MANUAL SAYS THE PARTS ARE WORN AND NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296624December 21, 2009
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
THE HOOD ON MY 2009 JEEP WRANGLER WILL BOUNCE 5 TO 6 INCHES HIGH IN NORMAL DRIVING. IF THIS BREAKS AT HIGHWAY SPEEDS I FEAR LOSING CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294933December 8, 2009
POWER TRAIN:MANUAL TRANSMISSION
2009 JEEP WRANGLER X POPS OUT OF FIRST GEAR AS THE VEHICLE ACCELERATES FROM A COMPLETE STOP. AS THIS IS OCCURRING IN FIRST GEAR FROM A STOP IT IS USUALLY WHEN THE VEHICLE IS MERGING INTO TRAFFIC OR AT A STOP SIGN, THUS CREATING THE POTENTIAL FOR A BROADSIDE COLLISION OR REAR END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294779December 7, 2009
POWER TRAIN:MANUAL TRANSMISSION
2009 JEEP WRANGLER WITH SIX SPEED MANUAL TRANSMISSION. ON START FROM STANDING STOP TRANSMISSION WILL SLIP ACTUAL "POP" OUT OF FIRST GEAR. PROBLEM IS RANDOM AND INTERMITTENT BUT WILL OCCUR TWO TO THREE TIMES DURING A DRIVING DAY. CAR HAS LEFT ME VULNERABLE IN TRAFFIC AS I TRY TO RE-ENGAGE TRANSMISSION TO GET OUT OF ONCOMING TRAFFIC'S WAY. SEARCH ON WEB INDICATES IT IS A KNOWN PROBLEM TO OWNERS OF 2007-2009 JK WRANGLER OWNERS BUT JEEP HAS NOT ISSUED ANY TSB OR OTHER FIX. DEALER WILL NOT REPAIR INTERMITTENT PROBLEM. I AM GOING TO GET KILLED IN THIS THING IF THEY DON'T FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293979November 30, 2009
SUSPENSION:FRONT
WHILE TRAVELING AT 75 MPH IN THE LEFT LANE I WANDERED OVER THE YELLOW LINE AND THE LEFT FRONT TIRE RAN OVER THE INDENTED 'WAKE UP' IMPRESSIONS IN THE ASPHALT AT WHICH TIME MY FRONT END BEGAN VIOLENTLY SHAKING LIKE I WAS DRIVING A JACK HAMMER. I BEGAN TO BRAKE AND MADE IT ACROSS 6 LANES OF TRAFFIC BEFORE I COULD COME TO A STOP. THE SHAKING DID NOT STOP UNTIL I CAME TO A STOP. I INSPECTED THE FRONT END COMPONENTS AND ALL WERE FINE. I SLOWLY DROVE OFF AND THE PROBLEM NO LONGER EXISTED. THIS PROBLEM IS 'DEATH WOBBLE' AND IS ALL OVER JEEP MESSAGE FORUMS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291802November 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR REAR END, BACK TIRES AND GAS PEDAL SHAKE WHEN TRY TO BACK UP ON INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291400November 8, 2009
SERVICE BRAKES, HYDRAULIC
MY DAUGHTERS 2009 JEEP WAGONEER X WHICH SHE HAS OWNED NEW SINCE MAY HAD THE RIGHT FRONT BRAKE CALIPER FALL OFFWHILE SHE WAS OPERATING THE VEHICLE. SHE WAS DRIVING AT 25MPH WHEN THIS HAPPENED (THANK GOODNESS). THE FONT WHEEL LOCKED UP AND MADE THE BACK OF THE JEEP TO COME UP OFF THE GROUND. WHEN THE TOW TRUCK DRIVER ARRIVED HE STATED THAT THIS WAS THE SECOND ONE HE HAD TO COME AFTER FOR THE SAME PROBLEM. CURRENTLY THE ONLY MAINTENANCE THAT THIS JEEP HAS HAD IS NORMAL SERVICE OF THE ENGINE( OIL CHANGES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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