Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11693204October 13, 2025
ELECTRICAL SYSTEM, ENGINE
While driving my 2024 4XE, the engine would automatically turn off and the message would display that I needed to pull over put it in park and restart the car. Engine light then popped on after that so I took it to the local auto shop. nothing was coming up on their computer. Decided it was probably just a bit of a fluke. Decided to leave there and head to the grocery store while driving on a main road with multiple cars around my vehicle did it again thank God I was able to manage safely to get the car into a parking lot. Called up our dealership was able to safely get the vehicle to the dealership same day. Engine shut off at least four times and that small 1 hour window of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693183October 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Updated the center screen and minutes later, my Wrangler popped and the frontal collision, CEL, Stability Trak lights came on And the truck came to a halt in traffic on a busy street. I shockingly was not hit, and got the truck to the side of the road. And I was able to army crawl the truck to the dealership. The vehicle was grinding gears and the 4xe system was completely inoperable. This was extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693182October 13, 2025
POWER TRAIN
Update was prompted on uconnect system. Vehicle randomly shuts off when driving, specifically in hybrid or electric mode. Restarts and shuts down again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693176October 13, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
Complete vehicle shutdown while driving on public road. No warning signs or symptoms. It occurred twice during switching drive modes. "Service Charging System" error displayed. Multiple restart attempts required. Event #1: Shutdown at Stop Sign 1.Vehicle decelerating normally under ICE power 2.As vehicle slowed, hybrid system attempted automatic transition to electric-only mode 3.Complete electrical system shutdown during this transition, engine control lamp on 4.Multiple restart attempts required (2 attempts) 5.System eventually recovered and restarted, upon restart, normal 14V voltage restored Event #2: Shutdown During ICE to Coasting Transition 1.Vehicle operating normally under ICE power, then lifted throttle to coast (less load) 2.Hybrid control attempted ICE shutdown and electric mode engagement 3.Complete electrical system shutdown during transition, engine control lamp illuminated 4.Total loss of power CRITICAL MOMENT: Managed unpowered vehicle in active traffic, successfully coasted to roadside 5.Battery voltage: 12.1V in instrument cluster, including “Service Charging System” Error 6.Multiple restart attempts required, system eventually recovered, operation resumed Consistent Symptoms: •Complete electrical system shutdown (all modules lost power simultaneously) •Both failures during ICE-to-electric mode transitions when load reduced •"Service Charging System" error message, emergency mode activation •12.1V battery voltage during shutdown, 5 restart attempts required before success •No starting issues when parked before or after events •Vehicle driven daily prior to events (12V battery was maintained)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693172October 13, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving on the highway, the car just stops. It says to put it in park and turn on the car engine light comes up. A wrench comes on had to be towed to the dealership. Chrysler is very aware of the issue gave us no warning not to drive the cars I couldn’t have been killed. I was driving on the highway on my car just shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693154October 13, 2025
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
A software update was pushed to the vehicle and prompted me to update it when I turned the vehicle off. The next time I drove the vehicle, after about one mile, many warnings lights went off, and the vehicle turned off and was not driveable. The vehicle would not restart. Jeep acknowledged that the software update made the vehicle inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693149October 13, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
Complete loss of power and power steering. Repeated every 1.5 minutes after restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693142October 13, 2025
STEERING, ENGINE
while driving vehicle, the engine light came on, the steering locked up and the car stalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693126October 13, 2025
ENGINE, STEERING, UNKNOWN OR OTHER
As I was driving I lost all power to the vehicle as well as the steering wheel locked. I was able to pull to the side of the road but the back end of my car was hanging out into traffic. The car flashed a message reading to shift into Park which once I did I was able to turn the car off and back on again but the check engine light as well as a symbol of a tool remained up. Upon further investigation I now understood this was all due to an update on the UConnect screen system that was pushed out a day prior and many others had the same effect of their Jeeps completely turning off mid driving. This was extremely dangerous and terrifying as I had zero control over the car. Keeping lucky I am still alive! I do not feel comfortable continuing to drive this vehicle. Furthermore, the dealership nor the 1800 number for Jeep are willing or able to get my a loaner car nor assist with reimbursements for a rental car. They have no answer as to a repair for this faulty update. I am very disappointed in this entire scenario
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693119October 13, 2025
POWER TRAIN, SERVICE BRAKES, ENGINE
On [XXX] Jeep sent out a software update to my car. I did not agree to the update but it obviously updated my vehicle. The next day I went to drive the vehicle and after 1/4 mile the car started flashing the check engine light, it said to put in park and the vehicle died including no braking or steering. It happened three more times before I could get it to a safe place to park. Since it was a Saturday and I was in western North Carolina, there were no Jeep technicians available to help me. I hit SOS on my Jeep and connected to Stellantis. They were having to send a tow truck. I finally read a blog where someone figured out how to rest the uconnect system. ( the one Jeep recommended did not work). It worked and the check engine light came off. However, this was extremely dangerous and irresponsible of Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693115October 13, 2025
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
My car stalled 16 times on [XXX] due to unknown issues. The first time happened on [XXX] . Then multiple times driving from the first location to my residence in East Quogue and then to the dealer. The car would be in drive and suddenly stall, saying there was an issue with the hybrid motor. It also had multiple engine errors pop up. The car is only 15 months old. The idea that it would stall on a highway is very dangerous. I had to pull over, put the car in park, and sometimes it would power on. Otherwise it would take two to three attempts to start the car to continue driving. It was an extremely hazardous situation. It looks to be a software update error on behalf of Stellantis. This is really scary and unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693112October 13, 2025
ENGINE
Engine died while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693111October 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle shut down in the middle of driving. Went into limp mode. Then would only run in gas mode at half power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693106October 13, 2025
ENGINE
While driving, all of the lights started flashing and was told to shift into park right away and the car stopped and turned off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693105October 13, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
The jeep lost power after only driving abojt a mile down the road. all the lights came on the dash and I had to pull over until it came to a slow stop, the brakes didn’t seem like they working. Once in park I got a dash light that said Service Charging System. I was not able to move it out of park to even neutral. After about 15 minutes I was able to get it to start and drove it home about 1 mile- it did the same thing. When it restarted the check engine light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693099October 13, 2025
ELECTRICAL SYSTEM
While driving on the freeway, the vehicle shut off, many lights came on including the D blinking. It instructed me to place in P to turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693095October 13, 2025
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
While driving the car just shit off.. put it in park put my hazzards on and started the car back up. Put it to the test again while backing out of the driveway and it shut off while I’m reverse. The stereo has been glitching for about a couple of month where it constantly has to reboot while driving. It has now caused the issues for the whole car to just die while in motion.. this is I huge safety issue especially with younger kids. If I was on the highway when this would have happened who knows how much more fatal this could have been. I do a ton of highway driving and that’s all we have used the car for and for drive around our small town. I fear that even taking it to the dealership to get it fixed I am not sure i am comfortable in its after features it has..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693087October 13, 2025
ENGINE
Car engine light appeared after a recent uconnect update. Shortly thereafter the car randomly shut down while driving. It results in a flashing light stating to put the car in park and press on the brake to restart. It restarts no problem but randomly shuts down again with the same messaging. It shut down 4 times in less than 3 miles and is a major safety issue. You have no acceleration but can brake. It is extremely dangerous when it occurs as i was pulling into traffic when this occurred. My model is a 2024 and has no open safety recalls as I was informed that the previous unconnect update issue was not a factor for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693085October 13, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
Vehicle purchased on 4/29/24. First trip to dealer on 5/13/24 at 267 miles. Hybrid Mode Not Available. Oil Refresh issues. 6/9/25 Vehicle Towed to Dealer. Check Engine Light On. Hybrid Mode not available. Replacement of Coolant Electric Heater at 2,834 miles. 6/10/25 back to dealer due to vehicle overheating while driving. Vehicle towed. October 10, 2025, vehicle towed to dealer at approximately 3,950 miles as vehicle stopped on roadway without warning. This happened repeatedly in effort to get vehicle home. Investigation confirms that this is likely due to a software update. Investigation confirms that this is specific to the 2024-2025 Jeep Wrangler 4xe. This is extremely dangerous and we are fortunate there was no collision from another vehicle. Vehicle is set to be inspected Tuesday morning, 10/14/25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693084October 13, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
After the update it did, it will only drive like 20 feet. We lost acceleration and power in the middle of a busy road numerous times. Had to restart the vehicle every time. Severe safety issue, we had to coast into an intersection through a red light because we couldn’t stop because the engine kept stalling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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