Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11423666July 6, 2021
ENGINE
Coolant reservoir cracked to allow coolant to leak at 5800 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423519July 6, 2021
POWER TRAIN
Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm’s went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I’m three hours away from my home. Had just took the jeep to the dealer for service and was told EVERYTHING LOOKED GOOD. No issues with the clutch or anything along the lines of that. EXTREMELY upset. This need to be resolved ASAP. Broke down at 7:10pm wasn’t able to get a tow truck to me until 10:30pm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420074June 8, 2021
SUSPENSION
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and an unknown campaign number. The contact was informed that the part for the second recall was not available and the dealer suggested that the vehicle remain at the dealer until the part became available. The contact stated after 30 days the vehicle was returned with both recalls completed. The contact stated on May 20,2021 while driving 80 mph, the vehicle experienced the death wobble. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The contact stated that he had taken the vehicle to the dealer a total of five times however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419570June 3, 2021
STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the steering wheel vibrated abnormally, requiring added effort to keep the vehicle driving in a straight line. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the front track bar bracket needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418691May 26, 2021
VISIBILITY/WIPER
While my vehicle is being repaired for steering issues I was given a loaner vehicle which is a 2020 JLU Sport. Driving the vehicle went to put down the driver-side visor to block the sun. When I did that the visor fell out of the arm. I had to act quickly to move the visor from obstructing my vision of the roadway. THIS IS EXTREMELY DANGEROUS! The few seconds it took to move the visor so I could see the road could have resulted in an accident had there been more traffic on the roadway. This is not considered a powertrain issue so therefore it is not covered by Jeep. My vehicle has the same issue. After some research, there are a lot of other vehicles affected by this. Faulty equipment manufactured by Jeep. THERE NEEDS TO BE A RECALL PROCESSED ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417844May 19, 2021
STEERING, ELECTRICAL SYSTEM
My Jeeps steering wheel locked up while driving. It felt like the power steering lost all power. Also, multiple warning lights started to display and the speedometer stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417696May 18, 2021
STEERING
Driving on the highway at 65 mph, getting of the highway onto an exit at @35 mph steering wheel completely lock and ABS ligh ame on . Was able to pull to the side cool car then drive . Two weeks prior the whole console stacwas replace because of the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416809May 16, 2021
POWER TRAIN
AXLE SYSTEM ISSUE. DEALERSHIPS ARE REPLACING COMPLETE AXLE FOR JUST A SENSOR AND THEY TAKE THE CAR A MONTH TO DO IT. COMMON ISSUE ON ALL JEEPS. JUST GOOGLE SERVICE AXLE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417364May 16, 2021
UNKNOWN OR OTHER
Strong oder of exhaust when accelerating at high way speeds. The smell lingers in the cab of the Jeep until I open a window. Is strong enough to also smell while the top is down. Has been an on going issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416621May 14, 2021
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING THE LOCKER SYSTEM LIGHT WILL DING AND LIGHT WILL ILLUMINATE. HAVE HAD IT AT A DEALERSHIP 5 TIMES APPROXIMATELY FOR THIS ISSUE. LOCKER SYSTEM WILL NOT WORK BUT I FEAR IT WILL ENGAGE WHILE DRIVING SINCE THEY CANNOT FIGURE OUT HOW TO FIX IT. I HAVE HAD THE ENTIRE AXLE REPLACED AS WELL AS THE DRIVE TRAIN CONTROL MODULE. I HAVE NO IDEA WHAT NEEDS TO BE DONE TO FIX IT AT THIS POINT BUT WHEN THE ENGINEER SAYS IT NEEDS TO BE ADJUSTED AND THE DEALERSHIP HAS NO IDEA WHAT THEY MEAN BY THAT SINCE IT IS NOT A SERVICEABLE PART OF THE AXLE. IT IS BUILT INTO THE AXLE ITSELF HENCE THE AXLE REPLACEMENT. THE FORUM FOR THE JL WRANGLER THERE ARE A MULTITUDE OF PROBLEMS WITH THE AXLE/LOCKER SYSTEM THAT JEEP CANNOT FIGURE OUT AND IT'S BEEN OVER 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416346May 12, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JACKSONVILLE CHRYSLER JEEP DODGE RAM WESTSIDE LOCATED AT 7030 COMMONWEALTH AVE, JACKSONVILLE, FL 32220, (904) 438-3500) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415928May 10, 2021
POWER TRAIN
Y07/NHTSA 21V-028 THE REPAIR JEEP HAS PROPOSED IS A SOFTWARE UPDATE WHICH WILL REDUCE AVAILABLE POWER. THIS IS UNACCEPTABLE. JEEP NEEDS TO UPGRADE THE CLUTCH/PRESSURE PLATE TO HANDLE THE LOADS THAT THE ENGINE IMPOSES ON IT. A SOFTWARE CHANGE IS NONSENSE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415514May 7, 2021
ELECTRICAL SYSTEM
UCONNECT INFOTAINMENT SYSTEM FREQUENT FREEZES AND REBOOTS, AND THIS AFFECTS THE BACKUP CAMERA DISPLAY. SOMETIMES THE BACKUP CAMERA GUIDELINES DISAPPEAR, SOMETIMES THE BACKUP CAMERA DISPLAY SHOWS A BLUE SCREEN OF DEATH, SOMETIMES IT DOESN'T TURN ON WHEN SHIFTING TO REVERSE, AND SOMETIMES THE UNIT REBOOTS ITSELF OR FREEZES. THE REBOOTS AND FREEZES HAPPEN WHILE IN MOTION AND ARE VERY DISTRACTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414957May 3, 2021
POWER TRAIN
REAR LOCKER/AXLE FAULTY. NOW ON MY 2ND TIME NEEDING REAR LOCKER/AXLE REPELACED. VEHICLE STARTED THROWING CODES IN RAINY WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415000May 3, 2021
UNKNOWN OR OTHER
I RECEIVED A LETTER STATING THERE WAS A RECALL ON THE CLUTCH. ABOUT A MONTH LATER I WAS DRIVING AND ALL OF A SUDDEN I WAS UNABLE TO SHIFT, THERE WAS A CLOUD OF SMOKE BEHIND MY JEEP. I WAS ONLY A FEW MILES FROM HOME SO VERY SLOWLY I GOT THERE. AND THERE WAS ALSO A BURNT SMELL. MY JEEP HAS BEEN AT THE DEALERS SINCE MARCH 18. TODAY THEY SAID THAT IT WAS NOT DUE TO THE CLUTCH RECALL AND I WOULD BE RESPONSIBLE FOR THE REPAIRS. THIS IS MY 3RD MANUAL TRANSMISSION VEHICLE AND I DO NOT BEAT ON THEM. I KNOW HOW TO DRIVE A MANUAL VEHICLE. THE WHOLE TIME THE SERVICE MANAGER HAS BEEN TELLING ME HE BELIEVES IT WAS DUE TO THE RECALL. APPARENTLY SOMEONE FROM FCA MADE THE DECISION THAT IT WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414458April 29, 2021
STRUCTURE:BODY, STEERING
I PURCHASED THE JEEP WRANGLER AS THE FIRST OWNER IN 2018. I IMMEDIATELY FELT INCONSISTENCIES WITH THE STEERING. THE STEERING FELT LOOSE. AT THE TIME I EXPRESSED MY CONCERN TO THE DEALERSHIP THAT I PURCHASED THE JEEP FROM, I WAS TOLD THAT THERE WAS A RECALL ON MY JEEP FOR THE 'DEATH WOBBLE' AND THAT IT WAS LIKELY THE RESULT OF THAT. THE RECALL WORK WAS COMPLETED WITHIN THE FIRST 12 MONTHS OF PURCHASE. THE RECALL REPAIR DID NOT RESOLVE THE ISSUE. THE STEERING CONTINUED TO FEEL LOOSE AND AS TIME WENT ON BECAME MORE EVIDENT. WHEN DRIVING ON THE EXPRESSWAY ONTO AN EXIT AT 40-50MPH I FOLLOWED THE SLIGHT CURVE AND THE STEERING FELT UNSTABLE AND WANDERED. THE BEST WAY TO DESCRIBE WHAT OCCURRED WOULD BE THAT IT FELT LIKE THE FRAME WAS FALLING OFF THE WHEELS. THIS CONTINUED MORE FREQUENTLY AND LAST WEEK BECAME UNMANAGEABLE. WHILE DRIVING 70MPH DOWN THE EXPRESSWAY, I WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT FELT LIKE I WAS DRIVING A BOAT ON WATER. I FELT CONFIDENT THAT THE FRAME OF THE JEEP WAS LEAVING THE WHEELS. AT THIS TIME I NOTICED THAT THE GEARS WERE SLIPPING AS WELL. I MADE AN APPOINTMENT TO HAVE MY TRANSMISSION EXAMINED. THE EARLIEST AVAILABLE APPOINTMENT IS 6 DAYS OUT, SO I DECIDED TO SNEAK UNDER THE JEEP TO SEE IF THERE WAS A TRANSMISSION LEAK. WHAT I OBSERVED WAS SHOCKING TO FIND ON A 2018 VEHICLE AND CONSIDERABLY OVERWHELMING. MY DEGREE IS CRIMINAL SCIENCE, SO FAR FROM HAVING ANY AUTOMATIVE/ENGINEERING EXPERIENCE AND KNOWLEDGE, BUT CONTEXTUAL CLUES ARE EVIDENTIARY CLEAR TO ME. THE FEELING OF THE FRAME BEING DISPLACED FROM THE BODY OF THE VEHICLE IS A PROBABLE RESULT. I HAVE A DEEP CONCERN WITH THE CURRENT CONDITION OF THE WELDING OF THE FRAME AND THE CONDITION OF THE UNDERBODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414367April 28, 2021
STRUCTURE:BODY
POOR QUALITY WELDS ON THE WHOLE FRAME OF MY JEEP. NOT ONLY THAT BUT IT IS A 2 YEAR VEHICLE THAT IS RUSTING AWAY. CALIFORNIA VEHICLE KEEP IN MIND SO RUST SHOULD BE VERY MINIMAL. ALSO THE 5' UCONNECT RADIO FREEZES OFTEN AND SHUTS ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414045April 26, 2021
STEERING, SUSPENSION
WHEN TRAVELING AT 70MPH+, CERTAIN BUMPS WILL CAUSE THE STEERING WHEEL TO SHAKE VIOLENTLY. THE WHEEL IS IMPOSSIBLE TO HOLD ON TO. YOU HAVE TO SHOW DOWN TO AROUND 50MPH TO GET THE SHAKE TO GO AWAY. IT WAS TAKEN TO THE DEALER AND ALTHOUGH I EXPLAINED IT HAS HAPPENED MULTIPLE TIMES, THEY SAID THEY WERE UNABLE TO REPLICATE IT AND THEREFORE UNABLE TO MAKE ANY REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408514April 17, 2021
STEERING
JEEP DEVELOPED A VERY SEVERE WOBBLE AT HIGHWAY SPEEDS AFTER HITTING A SMALL BUMP FRONT TIRES WOBBLING BADLY VEHICLE ONLY HAS 39.000 MILES ON IT. SLOW DOWN AND WOBBLE DISAPPEARS VERY DANGEROUS AND SCARY I BELIEVE THEY CALL IT THE (DEATH WOBBLE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408042April 14, 2021
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
'SERVICE AXEL LOCKING SYSTEM' WARNINGS LIGHT ON DASH. OCCURRED ON HIGHWAY IN MOTION, DRIVING STRAIGHT FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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