Jeep Wrangler Complaints (2014)

658 consumer complaints on file.

#10759586August 26, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WENT TO START CAR FROM OFF POSITION. ENGINE STARTS AND STALLS. DOES THIS 3 TIMES UNTIL IT DOESN'T START ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749989August 20, 2015
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
MAKING A RIGHT HAND TURN AT LOW SPEED, VEHICLE KEPT TURNING (DRIFTING) RIGHT, ATTEMPTED TO CORRECT TO THE LEFT WITH NO RESPONSE, VEHICLE COLLIDED WITH A BARRIER POST. JEEP SUSTAINED SIGNIFICANT FRONT SUSPENSION DAMAGE, RIGHT FENDER AND RIGHT WHEEL. AT TIME OF ESTIMATE, REPAIR SHOP HAD FOUND THAT THE STEERING BOX HAD SHEARED AND STATED THAT THE IMPACT SHOULD NOT HAVE CAUSED THIS DAMAGE. THEY ARE INVESTIGATING AND WILL KNOW MORE WHEN THEY BEGIN TEAR DOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10749607August 18, 2015
VEHICLE SPEED CONTROL, STEERING, SERVICE BRAKES
INCIDENT 1.) ON AUGUST 17TH, 2015 AROUND 8:00 PM I WAS DRIVING IN THE LEFT LANE OF THE GSP TRAVELING AT APPROXIMATELY 70 MPH WHEN MY VEHICLE ERRONEOUSLY ACCELERATED TO 80 MPH WHILE SIMULTANEOUSLY PULLING SLIGHTLY TO THE LEFT. AT FIRST, I THOUGHT MY CARPET HAD BEEN STUCK BUT I QUICKLY REALIZED THAT THIS WAS NOT THE CASE. BEING I HAD A MANUAL SHIFT, I IMMEDIATELY WAS ABLE TO SHIFT INTO NEUTRAL. IN DOING SO, THE ENGINE WAS STILL REVVING HIGH THUS MAKING A LOUD ENGINE SOUND (I DID NOT GET TO SEE THE ACTUAL RPM.) I BEGAN KICKING THE SIDE OF THE GAS PEDAL WHILE TRYING TO PULL SLIGHTLY TO THE RIGHT TO KEEP THE VEHICLE ON THE ROAD. EVENTUALLY THE CAR JUST WENT BACK TO NORMAL. THIS WHOLE PROCESS MAY HAVE BEEN ABOUT TWENTY TO THIRTY SECONDS LONG. INCIDENT 2.) ON AUGUST 18TH, 2015 AROUND 6:20 AM (NOT EVEN 12 HOURS FROM THE FIRST INCIDENT ABOVE) I WAS DRIVING IN THE LEFT LANE OF THE GSP TRAVELING AT APPROXIMATELY 70- 75 MPH WHEN MY VEHICLE ERRONEOUSLY BRAKED HARD AS IF IT WAS A 'BRAKE CHECK' AND THE ABS TRACTION CONTROL LIGHT LIT AT THE SAME TIME. IT WAS LIKE I SLAMMED ON MY BRAKES ONLY THIS HAPPENED WHILE MY FOOT WAS ON THE ACCELERATOR. I QUICKLY LOOKED IN MY REAR VIEW MIRROR AND SAW THE CAR BEHIND ME SHOOT INTO THE ADJACENT LANE TO MY RIGHT IN AVOIDANCE OF A COLLISION WITH MY REAR OF THE VEHICLE. THIS HAPPENED QUICKLY AND HARSHLY AND THEN IT WAS OVER. I MOVED INTO THE RIGHT LANE AND CONTINUED TO WORK WITH CAUTION. I CALLED MY LOCAL JEEP SERVICE CENTER AND EXPLAINED MY SITUATION. THEY WERE GOING TO SCHEDULE ME FOR THE EARLIEST APPOINTMENT OF AUGUST 31ST 2015 BUT I STRESSED THAT THIS WAS NOT GOOD ENOUGH AS IT WAS A POTENTIAL SERIOUS SAFETY ISSUE TO MYSELF AND OTHERS. I WAS DIRECTED TO BRING IT IN TOMORROW 8-19-15 IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746185August 4, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE AT A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED FORWARD. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10743541July 26, 2015
ELECTRICAL SYSTEM
THE ENGINE, STABILITY, BATTERY, AND SEVERAL OTHER LIGHTS INCLUDING WILL COME ON AND THE NEEDLE SHOWING THE RPM WILL FALL TO ZERO. THE RADIO WILL ALSO SHUT OFF. THEN ABOUT 3 SECONDS THE LIGHTS WILL GO OFF , RPM NEEDLE WILL POSITION ITSELF BACK TO WERE IT WAS AND THE RADIO WILL COME ON. THE PROBLEM I HAVE DESCRIBED HAS HAPPENED SEVERAL MORE TIMES AND EACH TIME IS NOT THE SAME. SOMETIMES THE RADIO GOES OFF AND THEN COME BACK ON. OTHER TIMES THE LIGHTS ON THE DASH COME ON AND GO OFF. THE PROBLEM SEEMS TO HAPPEN RANDOMLY ( NO PARTICULAR TIME, SPEED, WEATHER CONDITIONS, ETC.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731103June 29, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE PARKED ON A HILL, THE VEHICLE ROLLED AWAY IN THE REVERSE POSITION. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 11,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10724503June 10, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723449June 4, 2015
ELECTRICAL SYSTEM
CURSE CONTROL DISENGAGED WHILE TRAVELING 70 MPH. IN ADDITION, THE VEHICLE ELECTRICAL SYSTEM WILL RESET ALL PROGRAMS, STORED INFORMATION, THE VEHICLE IS DIFFICULT TO START ON OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713967May 1, 2015
ELECTRICAL SYSTEM
WENT TO START THE VEHICLE AND WHEN I WENT TO TURN THE KEY THE JEEP LOST POWER TO ALL ELECTRICAL SYSTEMS. AFTER WAITING FOR A BIT THE SYSTEM "REBOOTED" AND I WAS ABLE TO START THE VEHICLE AND GO. HOWEVER, THIS KEEPS HAPPENING SOMETIMES MULTIPLE TIMES A DAY AND SOMETIMES ONCE PER WEEK. WE HAVE TAKEN IT TO THE DEALERSHIP FOR REPAIRS AND THEY UPDATED THE WCM SOFTWARE TO VERSION 0.20 AND THE PROBLEM STILL EXISTS. WE HAVE ALSO HAD EPISODES OF THE ELECTRICAL SYSTEMS GOING OUT WHILE DRIVING CAUSING THE ENGINE TO SPUTTER, INSTRUMENT PANEL GOES DARK, RADIO SHUTS OFF, AC FANS SHUT OFF, ETC.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712319April 22, 2015
ENGINE, ELECTRICAL SYSTEM, STRUCTURE:BODY
EASTER SUNDAY MORNING DROVE FROM COUNTRY HOME 7 MILES INTO TOWN TO CHURCH, NO STOPPING AND SLOWING DOWN JUST A COUPLE OF TIMES. PARKED, LOCKED VEHICLE AND WALKED INTO CHURCH LOBBY. STOPPED TO SPEAK TO A MAN WHEN HE NOTICED BLACK SMOKE IN THE PARKING LOT. TURNED AND SAW THAT IT WAS COMING FROM UNDER THE HOOD OF MY JEEP. WITHIN A MINUTE FLAMES STARTED. FIRE DEPARTMENT WAS CALLED AND RESPONDED WITHIN A FEW MINUTES, BUT NOT BEFORE FLAMES FROM THE PASSENGER FRONT SIDE JUMPED ONTO THE CAR PARKED NEXT TO THE JEEP. BOTH VEHICLES WERE BURNED UP AND TOTALED. FLAMES STARTED ON THE FRONT RIGHT SIDE (PASSENGER). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10711844April 20, 2015
ENGINE
VEHICLE WAS TAKEN TO THE DEALERSHIP FOR AN OIL CHANGE, THE EMPLOYEE TOLD ME THERE WAS A MAJOR OIL LEAK. I HAD TO LEAVE MY VEHICLE AT THE DEALERSHIP SO THEY COULD FIGURE OUT WHERE THE OIL LEAK WAS. I WAS ADVISED THAT THE OIL WAS LEAKING FROM THE OIL ADAPTOR AND THAT THERE WAS A CRACK IN THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706265April 17, 2015
STEERING
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE DRIVING AT 15 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES REPORTED AND NO POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10706015April 16, 2015
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE, I ACCIDENTALLY BUMPED THE KEYS OF MY JEEP WRANGLER UNLIMITED WITH MY KNEE, AND THE KEY TURNED COUNTER-CLOCKWISE ENOUGH TO TURN THE CAR OFF. OBVIOUSLY, WHEN THE CAR TURNED OFF, THE BRAKES AND STEERING LOST POWER. LUCKILY, THERE WAS NO TRAFFIC AROUND ME, AND I WAS ABLE TO CAREFULLY COAST TO THE SHOULDER AND RE-START MY CAR. MY VEHICLE IS MANUAL, SO I COULD HAVE RESTARTED FROM NEUTRAL, BUT BASED ON DISCUSSION BOARDS, AUTOMATICS DO NOT HAVE THAT LUXURY. DOING A QUICK GOOGLE SEARCH FOR "JEEP BUMP KEY" YIELDS MANY DISCUSSIONS ABOUT THIS SAME PROBLEM. I UNDERSTAND THAT JEEP CURRENTLY HAS A RECALL FOR THIS PROBLEM IN COMMANDERS AND GRAND CHEROKEES, BUT THERE IS NOTHING FOR WRANGLERS. I CALLED MY DEALERSHIP, BUT THEY WILL NOT DIAGNOSE OR REPLACE ANYTHING FOR FREE WITHOUT AN ACTIVE RECALL. I AM 6' AND DO NOT SIT EXCESSIVELY CLOSE TO THE STEERING WHEEL. MY KEY CHAIN IS NOT LARGE OR CLUTTERED, AND IT SHOULD NOT BE THAT EASY TO TURN OFF MY WRANGLER ACCIDENTALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706185April 16, 2015
FUEL/PROPULSION SYSTEM, ENGINE
I HAD A CRACKED OIL FILTER HOUSING ADAPTER THAT CAUSED A BIG OIL LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705071April 11, 2015
ENGINE, FUEL/PROPULSION SYSTEM
PURCHASED VEHICLE 3/31/15. PUT 400 MILES ON VEHICLE AND NOTICED BURNING OIL SMELL. CHECKED UNDERNEATH AND NOTICED SIGNIFICANT OIL LEAK ALL AROUND ENGINE COMING FROM THE UPPER PART OF ENGINE. TOOK INTO SHOP AND THEY DIAGNOSED PROBLEM OF THE OIL FILTER ADAPTOR PART#68105583AA BEING CRACKED AND OIL PUMPING OUT OF IT. THEY CALLED DEALERSHIP(DEWAYNE LANE) IN WA AND THEY ADVISED THEY "HAD PLENTY OF THOSE PARTS". MECHANIC THEN SAID, "OH! IT'S A RECALL THEN." DEALER THEN STATED, "AHHHHHHH....NO-BUT WE SURE REPLACE A LOT OF THOSE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703403April 2, 2015
ELECTRICAL SYSTEM
AS I WAS DRIVING IN THE LEFT LANE, A DRIVER IN THE RIGHT LANE BEGAN TO CHANGE LANES AND NEARLY SIDESWIPED ME. I WENT TO HONK MY HORN, BUT IT DID NOT WORK. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC - I HAD TO MOVE INTO THAT LANE TO AVOID BEING HIT UNTIL THE OTHER DRIVER NOTICED ME. I CHECKED BOTH FUSES (APPARENTLY THERE IS A LEFT AND RIGHT HORN FUSE) AND BOTH LOOKED FINE. THE VEHICLE IS BACK IN THE SHOP AGAIN. IT HAS ALREADY HAD THE TIPM MODULE REPLACED TWICE (NOVEMBER 2014 AND MARCH 2015) SO IT WOULD NOT SURPRISE ME IF IT'S GOING TO HAVE TO BE REPLACED YET AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701834March 26, 2015
POWER TRAIN, ENGINE
I NOTICED A BURNING SMELL A FEW NIGHTS AGO BEFORE NOTICING AN OIL SPILL IN MY GARAGE. I LOOKED UNDER THE HELP AND SAW OIL EVERYWHERE! I WASN'T SURE WHERE IT WAS COMING FROM. IT LOOKED LIKE MAYBE A SEAL BUSTED FROM THE OIL PAN. I TOOK IT TO THE DEALERSHIP RIGHT AWAY SINCE IT WAS STILL UNDER WARRANTY. THERE IS OIL ALL OVER THE REAR OF THE ENGINE,I FEEL IT WILL EVENTUALLY START A FIRE! THIS SHOULD BE RECALLED SINCE THERE ARE MANY WRANGLERS AND OTHER MODELS WITH THE SAME PART, HAVING THE SAME ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701710March 25, 2015
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHEN THE CONTACT ATTEMPTED TO CHANGE THE TIRE BY LIFTING THE VEHICLE WITH THE JACK, THE JACK FELL OVER AND CAUSED THE VEHICLE TO FALL. THE CONTACT SUSTAINED A HAND INJURY DUE TO THE FAILURE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S HAND HAD TO BE AMPUTATED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 6/25/15*CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10695192March 18, 2015
ENGINE
CRACKED OIL COOLER/FILTER HOUSING CAUSING OIL LEAK AND BURNING OIL AT TOP OF MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694495March 16, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE DRIVING AT APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKE PEDAL AT A RED LIGHT, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE DEPRESSING THE BRAKE PEDAL AND ATTEMPTING TO PARK, THE VEHICLE ACCELERATED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE WERE NO INJURIES IN EITHER CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 120.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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