Jeep Wrangler Complaints (2021)

963 consumer complaints on file.

#11560811December 19, 2023
ENGINE
I have tried out to Jeep for asking if the open recall issue can be fix they do not have any solution how to fix the issue and no necessary parts are available with the dealer or even with Jeep itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560660December 18, 2023
STEERING, SUSPENSION, UNKNOWN OR OTHER
At speeds about 35-45 MPH and again between 55-60 MPH vehicle steering will shake uncontrollably, with tire bounce. Requires sudden slowdowns in order to regain control. Dealership has replaced tie rods and steering stabilizer with no resolution. The shake has been present since purchasing from the dealership and has become progressively worse. Those driving behind report the appearance that "tires are going to come off".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560524December 17, 2023
STEERING, SUSPENSION
My Jeep started shaking violently and was uncontrollable. I have to carefully decelerate and stop to resolve the issue. This seems to happen @ 45 mph & higher. This happens in traffic which is unsafe for myself & other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560519December 17, 2023
SUSPENSION, STEERING, UNKNOWN OR OTHER
Death Wobble on a 2021 My Mechanic is trying to fix it, and i was told that this is the first year of power assisted suspension (which he believes is causing the issues) The Death Wobble continues replaced tires and suspension parts and still has death wobble This is a KNOWN issue on Chrysler history, hence the settlement, but it didn't include my vehicle as it is a newer vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560256December 15, 2023
ENGINE, STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at 55 MPH, the steering wheel became firm before the vehicle lost motive power and stalled. The vehicle was restarted after three attempts. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560126December 14, 2023
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Several times last two weeks while driving the power steering failed. Vehicle became almost impossible to steer. At 55 mph serious. Also the vehicle would start stopping as if the passive speed control saw something ahead when nothing was in road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560120December 14, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560086December 14, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact stated there was an electrical surge after plugging and unplugging the vehicle. The contact was unable to disengage the battery. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 29,400. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559980December 13, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559948December 13, 2023
STEERING, SUSPENSION
Death wobble on my 2021 jeep wrangler after getting over a certain speed and hitting a bump it shakes violently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559901December 13, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559819December 13, 2023
ELECTRICAL SYSTEM
On 12/12 around 2pm PST, I brought in my Jeep Rubicon 4XE to the dealership to fix the fire risk but was denied service and a repair order. Sunnyvale Chrysler Dodge Jeep Ram The dealership was in Sunnyvale Ca. 94087 1176 W El Camino Real, Sunnyvale, CA 94087 I must be able to recharge my battery and use the hybrid functionally asap. I also have no where to park my Jeep but inside my garage as I live in a HOA housing development with limited parking. My family feels terrified and we would like to have the Jeep fixed ASAP or bought back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559702December 12, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559692December 12, 2023
ELECTRICAL SYSTEM
FCA US LLC issues a Safety Recall - B9A/NHTSA 23V-787 - indicating that a high voltage battery defect could cause the vehicle to catch fire with the ignition on or off. The Safety Recall instructed owners and lessees not to operate the vehicle, charge it, park it inside or near structures, or park it near other vehicles. Essentially, FCA US LLC instructed owners and lessees to park their vehicles in a field. The cause of the issue is unknown and no remedy is available, nor is FCA US LLC able to provide an estimated delivery or timeline for a remedy. I contacted FCA Support for more information, as instructed by the Safety Recall notice. FCA US LLC Support indicated that I should continue to operate the vehicle and should schedule a service appointment with a dealership. This is in direct conflict with the "Important Safety Issue" identified by FCA US LLC in its notice, which "can result in increased risk of occupant injury and/or injury to persons outside of the vehicle, as well as property damage." In other words, FCA has instructed me to continue operating a vehicle it has deemed unsafe. Alternatively, the vehicle is rendered totally inoperable and no remedy has been offered. When contacting FCA US LLC, the representative I spoke with was unable to provide any information and ultimately hung up on me. This response is wholly unacceptable when FCA US LLC has deemed the vehicle unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559268December 9, 2023
ELECTRICAL SYSTEM
I've confirmed with the my Jeep dealer and the NHTSA that there's a safety recall for the battery on my Wrangler 4xe possibly catching fire. There's currently no remedy. It's the third recall on this vehicle. I'm also wondering why Jeep or anyone has contacted me about this. I had to find out on the internet then make phone calls to confirm. Telling us to no park our cars next to building or other cars is unrealistic. Like where?? up in the mountains? We are in southern California. I'd like some answers very fast. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559217December 8, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559044December 7, 2023
SUSPENSION, UNKNOWN OR OTHER, STEERING
My car started shaking out of control. I was on highway. Could not get over or stop for a bit. Could have been an accident. There was a car behind me and on the side of me. I have taken it to the Jeep Dealership. It has happened 3x without warning. Online this is called the "death wobble"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559029December 7, 2023
SUSPENSION
Vehicle at highway speeds shakes uncontrollably and makes you slow down to maintain control also causes you to vear into other lanes when trying regain control. It happens all the time at those speeds and have to park the vehicle and not drive. Jeep is having hard time finding parts. My vehicle is all factory stock and no modifications have been made to it. Very scary and very very dangerous to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559015December 7, 2023
STEERING, SUSPENSION
Death Wobble. When traveling over 45 mph and Jeep hits a bump or even mild uneven area in asphalt it can occur. It is unpredictable as it will not always happen. Vehicle has varying degrees of severity in shaking, threatening to become out of control and cause accident. It will force you to try and slow which is not easy and pull off highway until it stops. Dealership (in Manassas) sold this vehicle to us this past March and Dealership in Fredericksburg (Stafford CDJ) left us without a rental car until replacement part comes in. They have been horrible about responding and getting in touch to resolve this issue and did not give us a rental call even though our warranty covers it. It has become apparent it will put our lives at danger and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558912December 7, 2023
FUEL/PROPULSION SYSTEM
I took this jeep to the dealer and they repaired it per my invoice. I am still receiving messages that the recall is still open from corporate jeep. The NHTSA also says the recall is still open. I called the dealer and they can’t help me or see no recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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