Jeep Wrangler Complaints (2020)

618 consumer complaints on file.

#11343761August 6, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED LEFT TO RIGHT REQUIRING THE CONTACT TO OVERCORRECT THE STEERING TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118) WHERE IT WAS INSPECTED AND DETERMINED THAT THE FRONT WHEELS WERE OUT OF BALANCE AND NEEDED TO BE REALIGN. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V042000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.*DT CONSUMER STATED SHE RETURNED THE VEHICLE IN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342890August 3, 2020
STEERING
EXCEPTIONALLY LOOSE STEERING, "SAWING" OF THE WHEEL IS REQUIRED TO DRIVE STRAIGHT. SITUATION WORSENS WITH HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343020August 3, 2020
STEERING
WHEN DRIVING OVER 50 MPH A LOT OF PLAY IN STEERING WE ARE CONSTANTLY HAVING TO STEER LEFT TO RIGHT TO KEEP VEHICLE ON THE ROAD IT'S NEW 2020 SAHARA WITH 300 MILES ON IT AND IT WONDERS ALL OVER THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342841August 2, 2020
STEERING
STEERING WANDERS LEFT TO RIGHT AND RIGHT TO LEFT WITH NO SMOOTH TRANSITION AT HIGHWAY SPEEDS. CONSTANTLLY HAVING TO MOVE THE STERRING WHELL TO STAY IN THE LANE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342580July 31, 2020
SEATS
FRONT PASSENGER SEAT RELEASE HANDLE SEPARATED FROM CABLE. SEAT WILL ONLY MAINTAIN THE SLID FORWARD POSITION IT WOULD BE IN FOR ALLOWING ACCESS TO BACK SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342014July 29, 2020
UNKNOWN OR OTHER
THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341968July 28, 2020
ENGINE
WAS DRIVING ON THE HIGHWAY THEN IT STARTED MAKING A WEIRD SOUND. PULLED OVER TO PARK AND BRAND NEW CAR STARTED OVER HEATING. WITH ONLY 500 MILES, I HAD TO GET IT TOWED. I HAVE NOT HEARD AN UPDATE AND HAVE NO ETA. I HAVE NOT HAD IT FOR OVER A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340974July 22, 2020
STEERING
PURCHASED 2020 RUBICON JL - DEAD SPACE ON STEERING AT HWY SPEEDS, DRIVING MORE THAN 30 MINUTES IS MENTALLY AND PHYSICALLY EXHAUSTING TRYING TO KEEP IT IN LANE. TAKEN TO SERVICE AND THEY AVOID ADMITTING ANYTHING WRONG. NEEDS A MAJOR STEERING BOX OVERHAUL OR RECALL, SOFTWARE UPDATE . SOMETHING ELECTRICAL IS NOT COMMUNICATING. DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340564July 21, 2020
STEERING
JEEP WILL WANDER AT HIGHWAY SPEEDS ,NOT SAFE TO DRIVE, DEALER JUST PASS IT OFF 2020 RUBICON 4 DOOR 1500 MILES. JEEP WILL NOT RESPOND TO MY CONCERNS , BEEN 5 DAY NO FOLLOW UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340569July 21, 2020
STEERING
STEERING HAS A TREMENDOUS AMOUNT OF PLAY AT ALL DRIVING SPEEDS BUT MORE NOTICEABLE AT HIGHER SPEED(55MPH) BEING SPEED LIMIT. STEERING WHEEL DOES NOT RE-CENTER. EXTREMELY DANGEROUS. EXHAUSTING JUST TO STAY IN LANE. DEALERSHIP MADE AN ADJUSTMENT TO GEARBOX BUT NO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340735July 21, 2020
STEERING
BOUGHT THIS SATURDAY JULY 18TH 2020. THE STEERING IS VERY DANGEROUS. IT TAKES 2 HANDS TO DRIVE. DRIFTS SIDE TO SIDE. YOUR CONSTANTLY TRYING TO KEEP IT STRAIGHT. I NEVER THOUGHT JEEP WOULD HAVE THIS KIND OF HORRIFIC VEHICLE LEAVE THERE PLANT. LOTS AND LOTS OF COMPLAINTS AND STILL NOTHING. TOOK IT TO DEALERSHIP IN STERLING IL WITH JERRY THE MANAGER SAYING THEY ARE ALL LIKE THIS WHEN DRIVING A JEEP. TERRIBLE....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340313July 20, 2020
STEERING
JUST BOUGHT THIS JEEP 3 DAYS AGO, AND IT EXIBITS LOOSE STEERING TO THE POINT THAT IS HARD TO KEEP VEHICLE IN LANE. ON ONE OCCASSION WHILE DRIVING THE PASSENGER SIDE OF THE JEEP HIT AN UNEVEN SURFACE IN THE ROAD AND IMMEDIATLY VEERED TOT HE RIGHT ALMOST DRIVING US INTO AN EMBANKMENT. THE UNEVEN SURFACE WAS JUST A VERY MINOR DIP. THIS NEEDS TO BE ADDRESSED IMMEDIATLY BEFORE SOMEONE GETS KILLED. I AM REGISTERING MY COMPLAINT TODAY AS PRROF THAT I MADE JEEP AWARE AND FOR POSSIBLE FUTURE LITIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340051July 18, 2020
STEERING
TOTALLY UNCONTROLLABLE, ALL OVER THE ROAD CONSTANTLY LEFT AND RIGHT. VERY DANGEROUS AND UNSAFE! THIS IS NO JOKE AND A LIFE AND DEATH SITUATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339974July 17, 2020
STEERING
THERE IS A 3" DEAD-ZONE IN THE STEERING OF THIS VEHICLE - MEANING, WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT UP TO 3", THERE IS NO STEERING RESPONSE. AS A RESULT, THE VEHICLE DRIFTS ALL OVER THE ROADWAY AND BECOMES VERY DIFFICULT TO KEEP STRAIGHT ON THE ROADWAY. THIS IS A SAFETY ISSUE AS THE DRIVER WILL ENCOUNTER UNCONTROLLED DRIFT INTO OTHER LANES OF TRAVEL .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339791July 16, 2020
STEERING
THE STEERING IS CAUSING THE VEHICLE TO WANDER ALL OVER THE ROAD. IT IS AN UNSAFE CONDITION. I FEEL LIKE I HAVE TO CONSTANTLY OVER CORRECT (LEFT & RIGHT) THE STEERING TO KEEP THE CAR ON A STRAIT LINE WHICH MAKES IT VERY UNSAFE AND HARD TO DRIVE. THIS IS A BRAND NEW CAR, IT SHOULD NOT HAVE THIS ISSUE.PLEASE RECALL AND FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339224July 13, 2020
STEERING
STEERING IS VERY SLOPPY AND REQUIRES A LOT OF STEERING INPUT AND EFFORT TO KEEP THE VEHICLE STRAIGHT DOWN NORMAL ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338917July 12, 2020
STEERING
THE STEERING HAS 1.5" DRIFT TO EACH SIDE WITHOUT ANY RESPONSE FROM THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338945July 12, 2020
STEERING
NEW JEEP JLU HAS DANGEROUS WONDERING WHEEL (EXCESSIVE WHEEL PLAY). NEED TO TAKE BACK TO THE DEALER. SEEMS MANY ONLINE ARE HAVING THIS ISSUE. I ALMOST GOT INTO AN ACCIDENT DRIVING ON THE HIGHWAY LAST NIGHT WITH MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338519July 9, 2020
STEERING
MY NEW 2020 JEEP WRANGLER SPORT HAS EXCESSIVE STEERING-WHEEL PLAY RESULTING IN AN INABILITY TO MAINTAIN A STRAIGHT LINE AT SPEED ON THE INTERSTATES. UNLIKE MY PREVIOUS 2018 WRANGLER SAHARA, OR CURRENT 2020 GRAND CHEROKEES, WHICH PERMIT TOTAL STEERING CONTROL, THE SPORT MOVES FROM SIDE-TO-SIDE, I.E., "FLOATS," IN THE DRAFTS OF TRACTOR TRAILERS AS THEY PASS, OR IN CROSSWINDS, OR ON BUMPY ROADS. CAN'T MAINTAIN A STRAIGHT LINE IN THE LANE, ONLY ABLE TO RECOVER AS THE VEHICLE DRIFTS FROM CENTER. THE DEALERSHIP'S SERVICE DEPT SAYS IT'S NOT FIXABLE; CHRYSLER'S CUSTOMER CONCERN DEPT SAYS IT'S A "FACTORY BUILT WHEEL ASSEMBLY AND CAN'T BE ADJUSTED." AS I'VE DRIVEN ALL MODELS OF JEEPS FOR SOME 30 YEARS, I'M QUITE DISAPPOINTED INASMUCH AS IT'S A SERIOUS SAFETY ISSUE NOT BEING ABLE TO FULLY CONTROL THE FRONT END AT SPEED ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337859July 7, 2020
STEERING
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DRIFTED TO THE LEFT AND TO THE RIGHT. THE VEHICLE WAS TAKEN TO WEEKLEY CHRYSLER DODGE JEEP RAM (50 MAIN ST, BUTLER, OH 44822, (419) 883-2461) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PROVIDE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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