Jeep Wrangler Complaints (2010)

686 consumer complaints on file.

#10508469April 16, 2013
STEERING, SUSPENSION
WHEN I HIT A BUMP IN THE ROAD GOING 45 MPH THE JEEP STARTED SHAKING UNCONTROLLABLY AND NOW CONTINUES TO DO SO WHEN I HIT BUMPS ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505726April 9, 2013
AIR BAGS
WARNING LIGHT CAME ON, TELLING ME THAT THERE WAS A PROBLEM WITH THE AIR BAGS. THIS WAS CAUSED BY THING CALLED A "CLOCK SPRING" IN THE STEERING WHEEL. THIS IN A KNOWN PROBLEM BY JEEP AS THEY EXTENDED A WARRANTY ON CLOCK SPRINGS TO 2007 JEEP WRANGLERS (RIGHT HAND DRIVE). ON LINE I HAVE FOUND THAT CLOCK SPRINGS HAVE BEEN A PROBLEM TO LEFT HAND DRIVE ALSO. I BELIEVE THIS HAS CONTINUED ON INTO THE PRESENT JEEPS. I WOULD LIKE THIS SAFETY ISSUE TO BE TAKEN CARE OF. I WOULD LIKE MY MONEY BACK FOR THIS REPAIR, BUT THIS IS PROBABLY NOT IN YOUR AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507068April 4, 2013
FUEL/PROPULSION SYSTEM
GAS SPIT BACK ON FILL UPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505416April 2, 2013
FUEL/PROPULSION SYSTEM
I PURCHASED A 2010 JEEP WRANGLER UNLIMITED IN MAY 2010. IN JANUARY 2013, THE FUEL SYSTEM DOES NOT RESPOND TO A SHUT-OFF MECHANISM. GASOLINE OVERFLOWS THE TANK AND SPILLS DOWN THE SIDE ONTO THE PAVEMENT. IT DOESN'T MATTER IF I USE THE LOWEST SETTING ON THE GAS PUMP OR IF I MANUALLY USE AS LITTLE PRESSURE AS POSSIBLE; IT OVERFILLS EVERY SINGLE TIME AND GAS POURS OUT OF THE FILL SPOUT RUNNING DOWN THE BODY OF THE VEHICLE ON MY HAND ON MY CLOTHES AND ON THE GROUND. THE JEEP HAS MORE THAN 30,000 MILES AND IS NO LONGER UNDER WARRANTY. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505457April 2, 2013
AIR BAGS
I HAVE A 2010 JEEP WRANGLER RUBICON UNLIMITED AND THE AIR BAG WARNING LIGHT KEEPS GOING ON AND OFF. AFTER READING ON THE WEB SEEMS A LOT OF PEOPLE ARE HAVING THIS PROBLEM ON ALL MAKES OF JEEP WRANGLER JK MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504517March 26, 2013
POWER TRAIN
JUST BOUGHT THE USED JEEP. POPS OUT OF 1ST GEAR REGULARLY (DID IT THE FIRST NIGHT I DROVE IT HOME), SO HARD IT FORCES THE JEEP FORWARD AND FEELS LIKE SOMEONE REAR-ENDED ME. I'VE NEARLY BEEN REAR-ENDED MULTIPLE TIMES BECAUSE PULLING OUT AT A PARKING LOT OR RED LIGHT AND FOLKS BEHIND ME KEEP GOING AND HAVE TO STOP ON A DIME WHILE I SCRAMBLE TO GET IT BACK INTO 1ST GEAR. IT NOW HAPPENS ABOUT 5 TIMES A WEEK. TOOK IT TO THE DEALERSHIP BUT THEY CAN'T "REPLICATE IT" SO IT JUST KEEPS HAPPENING. THERE ARE MULTIPLE FORUMS AND WEBSITES ONLINE WHERE FOLKS HAVE SIMILAR PROBLEMS WITH 1ST GEAR BUT CHRYSLER WON'T ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504285March 23, 2013
AIR BAGS, ELECTRICAL SYSTEM, STEERING
WHEN PERFORMING A LEFT HAND TURN WHILE ACCELERATING AWAY FROM A STOP MY AIR BAG WARNING LIGHT AND ASSOCIATED CHIME CAME ON. WHILE DRIVING IN A STRAIGHT LINE WITH THE WHEEL CENTERED THE LIGHT STAYED LOCKED IN, DURING A SWEEPING RIGHT HAND TURN THE AIR BAG WARNING LIGHT EXTINGUISHED. THIS PATTERN CONTINUED UNTIL I RETURNED HOME AND CHECKED THAT THE STEERING WHEEL POSITION WAS IN FACT THE CAUSE OF THE AIR BAG WARNING LIGHT AND ASSOCIATED CHIME. ANY STEERING WHEEL POSITION LEFT OF CENTER WOULD IMMEDIATELY CAUSE THE LIGHT AND CHIME AND ANY POSITION RIGHT OF CENTER OF WOULD EXTINGUISH THE LIGHT WITHIN 10 SECONDS. I KNEW AT THIS POINT THAT THE STEERING WHEEL CLOCK SPRING WIRING ASSEMBLY WAS FAULTY AND SCHEDULED A DEALERSHIP APPOINTMENT FOR VERIFICATION AND REPAIR. DEALERSHIP PERFORMED A TROUBLECODE CHECK AND RECEIVED DTC: B1B02-DRIVER AIRBAG SQUIB 1 CIRCUIT OPEN. DEALERSHIP FURTHER CONFIRMED BY CYCLING THE STEERING WHEEL AND CODE WENT FROM ACTIVE TO STORED. THE CLOCK SPRING WAS REPLACED AND RETESTED SIMILARLY TO MY ABOVE STEERING WHEEL POSITION CHECK AND NO MORE LIGHTS, CHIMES, OR TROUBLE CODES WERE EXPRESSED. FAULTY CLOCKSPRING RIBBON WIRE ASSEMBLIES ARE A RECURRING QUALITY AND SAFETY ISSUE WITH CHRYSLER VEHICLES AND JEEP WRANGLER JK'S SPECIFICALLY. PER THIS WEBSITE, ACTIONS HAVE BEEN TAKEN TO RECALL 2008-2012 RHD JK'S AND A CUSTOMER SATISFACTION WARRANTY EXTENSION HAS BEEN ISSUED FOR 2007 LHD JK'S OF 10 YEARS, 150000 MILES. THIS IS MOST CERTAINLY A SAFETY ISSUE AS A FAULTY CLOCK SPRING CAN RESULT IN THE DRIVER SIDE AIRBAG NOT DEPLOYING IN AN ACCIDENT IF THE PROPER CONDITIONS ARE MET, AND DEPENDING UPON THE NATURE OF THE FAULT IN THE CLOCKSPRING THE ESC SYSTEM CAN ALSO MALFUNCTION DUE TO THE LACK OF STEERING INPUT SIGNAL TO THE SYSTEM. FURTHER INVESTIGATION FOR ALL AFFECTED MAKES, MODELS, AND MODEL YEARS, MUST BE COMPLETED IN THE INTEREST OF PUBLIC SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504161March 22, 2013
STRUCTURE:BODY
TL- THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FENDER BECAME DETACHED FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FENDER HAD DETACHED BECAUSE OF MUD THAT HAD ACCUMULATED ON THE BOTTOM OF THE FENDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. KMJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503809March 20, 2013
SUSPENSION, STEERING
DEATH WOBBLE. CAR SHAKES VIOLENMTLY WHEN HITTING BUMP ON INTERSTATE AT 50-70 MPH. HAVE TO SLOW DOWN DRASTICALLY TO STOP IT. AFRAID SOMEONE WILLL HIT ME FROM BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503195March 15, 2013
FUEL/PROPULSION SYSTEM
THE GAS TANK OVERFLOWED IMMENSELY. THIS OCCURS EVERY TIME WHEN FILLING THE TANK, NO MATTER WHAT WE DO. I AM HAVING THE TANK REPLACED, BUT AM CONCERNED FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503043March 14, 2013
STEERING, SUSPENSION
I PURCHASED MY NEW 2010 JEEP WRANGLER SPORT UNLIMITED ON MARCH 02, 2011 WITH 4,839 MILES ON IT. THE VEHICLES MANUFACTURER WARRANTY BECAME EFFECTIVE ON MARCH 02, 2011 AND EXTENDED TO 40,839 MILES. I RETURNED THE VEHICLE FOR SERVICE FOR THE SAME FRONT END PROBLEMS (VIBRATION, PLAY IN FRONT END, ETC - THOUGH DESCRIBED SLIGHTLY DIFFERENT ON SOME WORK ORDERS) EIGHT (8) TIMES FROM OCTOBER 13, 2011 THROUGH JUNE 13, 2012. DURING THAT TIME THERE WERE FOUR (4) SERVICE ATTEMPTS TO REPAIR THE PROBLEM 10/13/11 MILEAGE 13,411 - 6/13/12 MILEAGE 23,352 - SERVICES RECOMMENDED AND PERFORMED RANGE FROM TIRE ROTATION, TIE RODS AND DAMPER REPLACED, TOE ADJUSTMENT, AND LOWER SHEARING SHAFT REPLACEMENT. 3/07/13 MILEAGE 34,829 - I BROUGHT THE VEHICLE IN FOR ROUTINE NC INSPECTION. INSPECTION PASSED. 3/09/13 AS I TRAVELED OUT OF TOWN WITH MY CHILDREN WE EXPERIENCED A FRIGHTENING AND STRESSFUL TIME. WHEN DRIVING AT HIGHWAY, OR NEAR HIGHWAY SPEEDS, AND GOING OVER A BUMP THE FRONT END WOULD BEGIN, AT RANDOM TIMES, TO HAVE SO MUCH PLAY AND THE STEERING WOULD SHAKE VIOLENTLY MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THIS CAUSED ME TO HAVE TO SLOW TO THE SIDE AND PULL OFF THE ROAD. THIS REPAIR ISSUE HAS NOW ESCALATED TO THE POINT THAT IT IS A DANGEROUS SAFETY HAZARD TO MY CHILDREN AND MYSELF. SINCE THIS INCIDENT I HAVE DISCOVERED THIS A KNOWN PROBLEM WITH THE YEAR, MAKE, AND MODEL OF MY VEHICLE. BELOW YOU WILL FIND TWO LINKS TO VIDEOS DEMONSTRATING THE VIOLENT SHAKING WHICH OCCURS DUE TO THIS PROBLEM. ONE IS A PERSPECTIVE FROM OUTSIDE THE VEHICLE. THE OTHER IS FROM INSIDE THE VEHICLE. THOUGH THE GENTLEMAN IN THE VIDEO SEEMS TO ENJOY THE VIOLENT SHAKING I ASSURE YOU IT WAS SIMPLY A TERRIFYING EXPERIENCE FOR A MOTHER TRAVELING OUT OF TOWN ALONE WITH HER CHILDREN. HTTP://WWW.YOUTUBE.COM/WATCH?V=VWIV23DLHMY HTTP://WWW.YOUTUBE.COM/WATCH?V=GUPYHM1PCCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502281March 11, 2013
SUSPENSION, STEERING
OCTOBER 2009 I PURCHASED A 2010 JEEP WRANGLER UNLIMITED FROM SOUTHERN HOSPITALITY IN CHESAPEAKE, VIRGINIA. THIS WAS MY DREAM JEEP- LIFT KIT, SIDE BARS, SUPREME STEREO SYSTEM, AND THE WORKS. THIS DREAM JEEP HAS TURNED INTO A NIGHTMARE WITH A DEATH WOBBLE THAT KEEPS COMING BACK. I SHARE THIS JEEP WITH MY 17 YEAR OLD DAUGHTER WHO HERSELF HAS EXPERIENCED THE DEATH WOBBLE, A PHONE CALL FROM THE SIDE OF THE HIGHWAY THAT SCARED ME TO DEATH. BELOW IS THE LIST OF DATES AND MILEAGE IN WHICH I HAVE RETURNED THIS JEEP TO THE DEALERSHIP FOR THEM TO FIX, BUT EACH TIME THEY RETURN IT TO ME THE WOBBLE RETURNS. I FEEL AS IF I AM CONTINUALLY PUTTING MYSELF AND MY DAUGHTER AT RISK BUT DUE TO A DIVORCE MY FINANCES DO NOT ALLOW ME TO PURCHASE A NEW JEEP? EVEN THOUGH EVERY PAYMENT HAS BEEN MADE ON THIS JEEP. DATEMILEAGETHEIR "FIX" 12/29/1227,443NEW STEERING DAMPENER 1/6/1227,792NEW STEERING DAMPENER 1/10/1228,045TORQUED BOLTS 1/16/1228,311TORQUED SUSPENSION PARTS 7/12/1235,767NEW STEERING DAMPENER 7/25/1236,887NEW STEERING DAMPENER, ALIGNMENT 9/13/1238,967RE-SECURED FRONT SUSPENSION, BOLTS, ROTATED TIRES 9/26/1239,361RE-PLACED DRAG LINK-TIE ROD 1/3/1342,629RE-PLACED DRAG LINK-TIE ROD-GEARS-POWER STEERING BUSHING 3/13/1344,389NEW TRAC BAR, NEW TIRES THIS LAST TIME I CALLED CHRYSLER AND I HAVE A CASE NUMBER, BUT THEIR RESPONSE HAS BEEN TO EXTEND THE WARRANTY ON THE JEEP AND TO TELL ME IT IS THE DEALERS PROBLEM. THE DEALERSHIP PUT NEW TIRES ON IT AND TOLD ME IT IS CHRYSLER'S PROBLEM. I AM SORRY BUT THEIR WARRANTY AND TIRES CANNOT REPLACE MYSELF OR MY DAUGHTER IF BECAUSE OF THEIR NEGLIGENCE AND IGNORANCE WE ARE IN A CAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502974March 11, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN, STEERING
OWNER REPORTS: UNEXPLAINED VEHICLE FIRE UNDER NORMAL DRIVING CONDITIONS IN A CITY ROAD. (35-45 MPH) 2010 JEEP WRANGLER WHILE MOVING, OWNER/DRIVER NOTICED SMOKE COMING OUT FROM THE SIDES, FRONT AND INSIDE CABIN AREA, AND THE PERMEATING SMELL OF BURNING PLASTIC AND VEHICLE FLUID(S). IMMEDIATELY, THE POWER-STEERING SYSTEM LOST FUNCTIONALITY WHILE OWNER TRIED TO PULL-OVER TO THE SHOULDER OF THE ROAD. THE VEHICLE FAILED TO MANEUVER PROPERLY AND WITH EASE. WITHOUT ANY PRIOR WARNING FROM VEHICLE THE ENGINE COMPARTMENT AREA SUDDENLY CAUGHT ON FIRE WHILE VEHICLE WAS STILL MOVING. VISIBLE FIRE FLAMES ENSUED FROM THE HOOD AREA. OWNER IMMEDIATELY STOPPED, TURNED OFF IGNITION AND PROCEEDED TO USE A FIRE EXTINGUISHER. THAT, WHEN OWNER ARRIVED AT FRONT OF VEHICLE, HE SAW FLAMES PROTRUDING FROM UNDER THE HOOD. OWNER PROCEEDED TO OPEN HOOD TO FIGHT FIRE WITH HIS OWN FIRE EXTINGUISHER . OWNER HAD TO, IMMEDIATELY, JUMP-BACK BECAUSE HOT OIL/FLUIDS (POWER STEERING, TRANSMISSION COOLANT FLUID) WAS GUSHING OUT IN MASSIVE AMOUNTS. DESPITE OWNER'S ATTEMPT TO EXTINGUISH FLAMES, THE ENGINES COMPARTMENT AREA, KEPT BURNING UP SINCE AN UNCERTAIN VEHICLE OIL/FLUID KEPT FEEDING THE FIRE. (NOT GASOLINE) BY NOW, ELECTRICAL SPARKS WERE FLYING ON BURNED OUT WIRES. OWNER WAS STERNLY ADVISED TO RETREAT BY POLICE OFFICERS. FIRE DEPT ARRIVED AND FINALLY PUT OUT FIRE. NOTE: PRIOR TO THIS FIRE, NO VEHICLE TROUBLE WAS PRESENT, NOR EVIDENT. DASHBOARD INSTRUMENTS DID NOT INDICATE TO CHECK ENGINE. THE TEMPERATURE GAUGE WAS WITHIN NORMAL RANGE. NO AUDIBLE ALARMS OR VEHICLE WARNINGS WERE HEARD. VEHICLE WORKED FINE BEFORE INCIDENT. THE DEALER'S MAINTENANCE RECORDS WILL SHOW SERVICE PERFORMED 2 MONTHS BEFORE THIS INCIDENT. VEHICLE WAS NEVER INVOLVED IN ANY TYPE OF CAR CRASH OR ACCIDENT. CHRYSLER GROUP HAS CLAIMED; "NO INDICATION OF A MANUFACTURING DEFECT" -CAN NHSTA PLEASE INVESTIGATE THIS MATTER?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10500075February 26, 2013
FUEL/PROPULSION SYSTEM
GAS POURS OUT OF GAS TANK EVERY TIME I FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499986February 25, 2013
FUEL/PROPULSION SYSTEM
IN APPROX NOV OF 2012 I STARTED HAVING PROBLEMS WITH FUEL OVERFLOWING ON GROUND/FEET WHEN FILLING GAS TANK. THERE WOULD BE A QUART OR BETTER OF FUEL THAT WOULD SPILL. AFTER THE FOURTH OCCURANCE I HAD DEALERSHIP CHECK IT OUT WHILE IN FOR ROUTINE OIL CHANGE. ON FEBRUARY 6, 2013, I WAS ADVISED THAT THE VENT HAD FAILED ON THE GAS TANK AND THE GAS TANK NEEDED TO BE REPLACED. UNFORTUNATELY, THERE IS A MINIMUN THREE WEEK BACK ORDER ON JEEP GAS TANKS FROM CHRYSLER. DEALERSHIP TOLD ME THEY ARE SEEING A HIGH NUMBER OF FILLER NECK AND TANK FAILURES, CAUSING THE DELAY IN OBTAINING PARTS. I WAS TOLD THIS IS NOT A RECALL, BUT I AM STILL COVERED UNDER WARRANTY. NOW JEEP FEELS LIKE IT IS GOING TO STALL WHILE IDILING. DEALERSHIP ADVISED THIS IS PROBABLY RELATED TO THE GAS TANK NOT VENTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499813February 23, 2013
SUSPENSION, STEERING, WHEELS
WHEN YOU HIT SPEEDS OF 55 MPH OR ABOVE AND HIT A SMALL BUMP, MY JEEP STARTS TO SHAKE. TOOK IT IN TO JEEP AND THEY STATED THAT IS IS CALLED THE "DEATH WOBBLE." CORRECT TERM IN THE WINTER, IN SNOW AND IN A JEEP. THIRD TIME IN THE JEEP DEALERSHIP AND THE ONLY CHANGE HAS BEEN THE STEERING STABILIZER WITHOUT SUCCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499694February 22, 2013
FUEL/PROPULSION SYSTEM
FUEL SPIT BACK DURING REFUELING. THIS HAS HAPPENED ON MULTIPLE OCCASSIONS NOW. WORRIED ABOUT POTENTIAL FIRE HAZARD. CHRYSLER/JEEP HAS NOT YET ISSUED A WARRANTY EXTENSION FOR THIS MODEL YEAR EVENTHOUGH INCIDENTS ARE CONSISTENT WITH THE SAME REPORTED ISSUE IN 2007-2008 JEEP WRANGLER JKS FOR WHICH A WARRANTY EXTENSION WAS ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499479February 20, 2013
FUEL/PROPULSION SYSTEM
WHEN REFUELING, THE PUMP HANDLE CLICKS OFF AT THE APPROPRIATE TIME THE TANK SHOULD BE FULL. HOWEVER WHEN YOU PULL THE PUMP HANDLE OUT OF THE FILLER NECK, THE FUEL CONTINUES TO FLOW AS IF IT WERE NOT SHUT OFF. THIS OVERFLOW CAUSES FUEL TO SPEW OUT OF THE FILLER NECK ON THE CAR AND SURROUNDING AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498361February 16, 2013
SUSPENSION, VEHICLE SPEED CONTROL, STEERING, WHEELS
WHILE DRIVING AT 65 MPH, MY JEEP STARTED SHAKING UNCONTROLLABLY AND VIOLENTLY. I HAD NO CONTROL IN THE CAR, THE ONLY THING I COULD DO WAS PUSH THE BRAKES. I PULLED MY 6 SPEED JEEP INTO NEUTRAL AND STARTED SLOWING DOWN AND LETTING IT GLIDE TO THE SIDE OF THE ROAD. STILL SHAKING AS I AM SLOWING DOWN, THE JEEP FEELS LIKE THE WHOLE FRONT END IS GOING TO SHAKE APART. ALL CARS BEHIND ME SLAMMED ON THEIR BRAKES BECAUSE THEY SAW I HAD NO CONTROL OF MY JEEP. A STATE POLICE TROOPER FOLLOWED ME TO THE DEALERSHIP. THERE IS NO BROKEN AXLES, LOOSE TIRES, TIRE PRESSURE IS GOOD. THEY SAID THEY COULD NOT FIND ANYTHING IN THE "EXPRESS SERVICE CENTER". THIS IS A 2010 WRANGLER WITH 75,000 MILES THAT IS DRIVEN ON THE HIGHWAY DAILY FOR EDUCATIONAL PURPOSES. THERE MUST BE SOMETHING DONE ABOUT THIS "DEATH WOBBLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497847February 12, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING UP GAS TANK, I SET THE PUMP TO AUTOMATICALLY SHUT OFF. UPON SHUTTING OFF, A SIGNIFICANT AMOUNT OF GAS SPEWED OUT DOWN THE SIDE OF VEHICLE AND ONTO THE GROUND. THIS HAS HAPPENED EVERY TIME I HAVE FILLED UP SINCE. I HAVE TRIED DIFFERENT GAS PUMPS AND STATION AND IT HAS CONTINUED TO HAPPEN EVERY TIME I HAVE FILLED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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