Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10446985February 7, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 4X4. THE CONTACT STATED THAT FUEL SPILLED OUT FROM THE FILLER NECK WHILE REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE VEHICLE NEEDED A NEW FUEL TANK. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT THAT THERE WERE NO RECALLS AFFECTING THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 03/05/12*LJ THE CONSUMER STATED CHRYSLER OFFERED TO COVER THE COST OF THE REPAIR, MINUS A $102 DEDUCTIBLE. THE TANK WAS REPLACED. UPDATED 03/06/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447082February 7, 2012
FUEL SYSTEM, GASOLINE
NOT SURE ABOUT THE EXACT DATE OR MILEAGE BUT APPROXIMATELY TWO MONTHS AGO, GASOLINE BEGAN SPILLING OUT OF MY GAS TANK WHILE FILLING UP THE VEHICLE. I WAS NOT TRYING TO "TOP IT OFF" AS IT DOESN'T EVEN CLICK. IT HAS HAPPENED EVERY TIME I TRY TO FILL UP SINCE THE FIRST OCCURRENCE. IT HAS HAPPENED AT NUMEROUS GAS STATIONS. I NOW HAVE TO ESTIMATE HOW MUCH GAS TO ENTER INTO MY VEHICLE SO IT DOES NOT OVERFLOW. SEVERAL TIMES GASOLINE HAS SPILLED ONTO MY CLOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446906February 6, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 59,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445003January 24, 2012
FUEL SYSTEM, GASOLINE
I HAVE A 2009 JEEP WRANGLER AND EVERY TIME I FILL UP THE GAS, IT SPILLS OUT. CHRYSLER/JEEP KNOWS OF THE "FUEL SPILL BACK DURING REFUELING" DANGER. GAS SPLASHES OUT OF TANK DURING REFUELING (APPARENT CHECK VALVE MANUFACTURER DEFECT). ALSO, POSSIBLE GAS SPILL DURING ROLL OVER. CHRYSLER ISSUED TRAFFIC SAFETY BULLETIN, DATED FEBRUARY 11, 2011, (TSB) # 14-001-11 FOR EXTENDED WARRANTY (LIFETIME) FOR JEEP WRANGLERS WITH 3.8L ENGINE BUILT BETWEEN MARCH 1, 2007 & MARCH 31, 2008. GAS TANKS BEING REPLACED. MY 2009 JEEP WRANGLER (SAME ENGINE, EXACT SAME DEFECTIVE CHECK VALVE) ALSO, SPLASHES GAS BACK AT YOU DURING REFUELING, BUT IS NOT INCLUDED IN BULLETIN, DUE TO MY VEHICLE 'BUILT ON' DATE BEING TOO LATE. NEITHER GAS TANK NOR CHECK VALVE HAD BEEN REDESIGNED TO MAKE SAFE, AS OF THE CUT OFF DATE IN BULLETIN. DEALER SERVICE DEPARTMENT STATES THAT THEY SEE THIS PROBLEM ALL THE TIME (THEY CALL IT 'BURPING'). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444672January 20, 2012
WHEELS
SOMEONE WILL BE KILLED BY THIS FAILURE !!! 3RD TIME....VALVE STEM BLOW OUT.. VALVE STEM CORRODES AND FAILS..3RD TIME..ALLOWING TIRE TO DEFLATE INSTANTANEOUSLY..DESTROYED NEW TIRES/WHEEL AND JEEP FENDER. WIFE AND DAUGHTER THIS TIME AT 65 MPH... 2 INDEPENDENT CHRYSLER JEEP DEALERSHIPS SERVICE MANGER SAY "VERY COMMON PROBLEM. NOTHING THEY CAN DO TO STOP FROM HAPPENING AGAIN". BOTH SERVICE MANAGERS SAY THEY" WILL NOT WARRANTY THE ISSUE, IT IS THE OWNERS PROBLEM." .. SOMEONE WILL BE KILLED BY THIS FAILURE !!! CALLED CHRYSLER DIRECTLY AND STARTED CASE # WITH THEM... SAID SAME THING." WILL NOT WARRANTY ISSUE..NOTHING CAN BE DONE AT THIS TIME TO FIX..JUST BRING IT TO A DEALER AND HOPE IT DOESN'T HAPPEN AGAIN.." SOMEONE WILL BE KILLED BY THIS FAILURE !!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10443982January 16, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING UP THE GAS TANK THE FUEL WILL SPIT BACK OUT OF THE TANK. THIS CREATES A SIGNIFICANT AMOUNT OF FUEL BEING SHOT BACK AT THE PERSON FILLING UP THE VEHICLE AND IT ALSO CREATES AN ENVIRONMENTAL HAZARD. THIS HAS OCCURRED ON THE LAST FEW OCCASIONS WHEN RE-FUELING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444135January 10, 2012
AIR BAGS:FRONTAL
2009 JEEP WRANGLER. CONSUMER SENT CORRESPONDENCE RELATED TO RECALL FOR CLOCK SPRING IN STEERING COLUMN *TGW THE CONSUMER STATED PRIOR TO THE RECALL, THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED HER VEHICLE WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443290January 10, 2012
STEERING
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AND GOING AROUND A BEND WHEN THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE SHAKING WOULD ONLY STOP ONCE THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442834January 8, 2012
FUEL SYSTEM, GASOLINE
FUEL TANK SPILLS OUT EVERY TIME I FILL THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442608January 6, 2012
SUSPENSION, STEERING
I WAS DRIVING ON THE HIGHWAY AROUND 65 MPH DURING RUSH HOUR TRAFFIC. I HIT A BUMP IN THE ROAD AND THE FRONT END OF MY JEEP FELT LIKE IT WAS VIOLENTLY BOUNCING FROM SIDE TO SIDE. I COULD HARDLY KEEP THE VEHICLE IN MY OWN LANE. I WAS TERRIFIED. I GOT OFF THE ROAD AS SOON AS POSSIBLE. I GOT OUT, LOOKED AT IT AND SAW NOTHING WRONG. I CALLED MY HUSBAND, AND HE WOULD NOT LET ME DRIVE IT HOME. HE DROVE IT TO OUR MECHANIC, AND OTHER THAN MY BRAKES NEEDING WORK, HE FOUND NOTHING WRONG. THE MECHANIC FIXED MY BRAKES AND I TOOK IT HOME. THE NEXT TIME I TOOK IT OUT, IT DID IT AGAIN. MY MECHANIC TOOK IT BACK, DROVE IT HIMSELF, AND THE JEEP DID THE SAME THING. MY MECHANIC DID SOME RESEARCH ONLINE AND SAID IT WAS THE "DEATH WOBBLE". HE TIGHTENED SOME BOLTS ON THE BAR THAT AREN'T THE RIGHT SIZE FOR THE VEHICLE.. IT DIDN'T HELP. NOW I HAVE A JEEP THAT I AM AFRAID TO DRIVE, AND REALLY CAN'T AFFORD TO FIX, IF IT CAN EVEN BE FIXED. FROM WHAT I RESEARCHED ONLINE, IT SEEMS TO ONLY GET BETTER FOR AWHILE, THEN THE PROBLEM RETURNS. WHY ISN'T JEEP TAKING CARE OF THIS PROBLEM? DO PEOPLE HAVE TO GET INJURED OR KILLED BEFORE THEY DO SOMETHING? THE LEMON LAW MAY BE MY ONLY OPTION IF IT CAN'T BE FIXED, AND I MAY HAVE TO KEEP THE VEHICLE FOR SOME TIME BEFORE THAT COULD GO THROUGH. PLEASE DO SOMETHING ABOUT THESE JEEPS WITH THE "DEATH WOBBLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442674January 6, 2012
POWER TRAIN
VEHICLE REPEATEDLY JUMPS OUT OF FIRST GEAR FROM A DEAD STOP. TRANSMISSION VIOLENTLY SHAKES THE VEHICLE AND JUMPS THE VEHICLE INTO NEUTRAL LEAVING THE DRIVER WITH NO POWER IN THE MIDDLE OF AN INTERSECTION. TRAILING VEHICLES ARE FORCED TO SLAM ON BRAKES, OR SWERVE TO AVOID MY VEHICLE WITH NO FORWARD MOMENTUM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440120December 16, 2011
FUEL SYSTEM, GASOLINE
APPROXIMATELY 1/4 GALLON OF GAS BACK FLOWS FORCEFULLY OUT OF FILLER NECK IMMEDIATELY FOLLOWING THE RELEASE OF THE HANDLE WHEN THE TANK IS FULL. THIS HAPPENS BOTH WHEN THE HANDLE IS LOCKED DOWN IN THE FUELING POSITION AND AUTOMATICALLY CLICKS OFF AND WHEN I'M HOLDING THE HANDLE TO FILL THE TANK. AT NO TIME AM I ATTEMPTING TO OVERFILL THE TANK BEYOND THE SAFETY SHUT OFF. THIS HAPPENS 100 PERCENT OF THE TIME WITH THE RESULT OF FUEL LANDING ON THE REAR FENDER, BUMPER, MY CLOTHES, SHOES, AND LEAVES A MANHOLE COVER SIZE SPOT OF FUEL ON THE PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439159December 9, 2011
FUEL SYSTEM, GASOLINE
I PURCHASED MY VEHICLE USED IN SEPTEMBER OF 2011 WITH 27K MILES ON IT AND EVERY TIME I FILL UP MY GAS TANK I END UP WITH GASOLINE OVERFLOW. BASICALLY, I STICK THE GAS NOZZLE IN AND WHEN IT IS AUTOMATICALLY FINISHED, SOME GASOLINE SPITS BACK OUT OF THE TANK ALL OVER THE CAR, THE GROUND AND AT TIMES MYSELF. THIS HAS HAPPENED EVERY TIME, REGARDLESS OF GAS STATION OR WHAT STATE I AM IN (INDIANA, ILLINOIS AND KENTUCKY). THE ONLY SOLUTION IS THE MANUALLY PUMP THE GAS AND ESTIMATE WHEN IT IS ALMOST FULL AND STOP. THIS IS HARDLY PRACTICAL AND SHOULD BE FIXED. I SEE THAT THE ISSUE HAS BEEN ACKNOWLEDGED BY A SIMPLE GOOGLE.COM SEARCH BUT ONLY FOR THE 2007-2008 JEEP WRANGLERS. MINE IS A 2009 WITH THE SAME EXACT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438959December 8, 2011
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
I EXPERIENCED A CLASSIC "DEATH WOBBLE" AS DESCRIBED ON JEEP PROBLEMS.COM. EXTREME SHAKING FROM SIDE TO SIDE AND LOSS OF ABILITY TO STEER UNTIL I SLOWED DOWN BELOW 20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438727December 6, 2011
POWER TRAIN
ON THE 6 SPEED MANUAL TRANSMISSION THE 2009 JEEP WRANGLER WILL VIOLENTLY SLIP OUT OF 1ST GEAR INTO NEUTRAL WHEN ACCELERATING FROM A STOP. I HAVE HAD THIS HAPPEN FAIRLY FREQUENTLY SINCE I PURCHASED THE VEHICLE IN 2009. WHEN THIS DOES OCCUR IT IS A VERY LOUD NOISE AND THE FORCE OF THE SHIFTER COMING OUT OF GEAR CAN INJURE A HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438729December 6, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP THE GAS TANK THE FUEL WILL SPIT BACK OUT OF THE TANK. THIS CREATES A SIGNIFICANT AMOUNT OF FUEL BEING SHOT BACK AT THE PERSON FILLING UP THE VEHICLE AND IT ALSO CREATES AN ENVIRONMENTAL HAZARD. THIS HAS OCCURRED ON THE LAST TWO OCCASIONS WHEN RE-FUELING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435394November 13, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP GAS AT THE END GAS POURS OUT ALL OVER THE CAR AND GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432866October 26, 2011
FUEL SYSTEM, GASOLINE
FUEL SPILLS OUT OF THE FUEL FILLER NECK AS FUELING IS NEAR COMPLETED. THIS HAS HAPPENED ON SEVERAL OCCASIONS SINCE AUGUST AND I HAVE TRIED VARIOUS SOLUTIONS AND NOTHING SEEMS TO SOLVE THE PROBLEM. MY JEEP WRANGLER NOW HAS 37,257 MILES AND IS NO LONGER UNDER WARRANTY. APPARENTLY THIS IS A COMMON PROBLEM WITH JEEP WRANGLERS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432815October 25, 2011
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT IS ON AND DINGER COMES ON CONSTANTLY, WAS TOLD BY DEALER IT IS A CLOCKSPRING FAILURE, I HAVE SEEN SEVERAL COMMENTS ON JEEP FORUMS CONCERNING THIS PROBLEM, JEEP IS A RHD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432296October 21, 2011
STEERING, SUSPENSION, UNKNOWN OR OTHER
JEEP FRONT END BEGINS TO VIOLENTLY SHAKING CAUSING LOSS OF CONTROL WHEN CROSSING HIGHWAY SEAMS, SMALL BUMPS, ETC ESPECIALLY WHEN TIRES HIT THEM ONE TIRE AT A TIME. JEEP MUST BE STOPPED TO CORRECT SHAKING. NO MODIFICATIONS COMPLETELY STOCK. DEALER CLAIMS EVERYTHING IS GOOD WITH VEHICLE AND IN PROPER WORKING ORDER. HAS HAPPENED MULTIPLE TIMES OVER AND OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler