Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10459860May 29, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE DROVE OVER A ROAD BUMP AND THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY IMMEDIATE PRESSURE TO THE BRAKE PEDAL TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND A LIFT KIT WAS INSTALLED ON THE SUSPENSION. THE FAILURE RECURRED APPROXIMATELY 14,000 MILES LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT ALSO STATED THAT VARIOUS DEALERS OFFERED NO ASSISTANCE. THE FAILURE RECURRED REPEATEDLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459563May 24, 2012
STEERING, SUSPENSION
VIOLENT FRONT WHEELS WOBBLE AFTER HITTING A BUMP ON A ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459232May 22, 2012
STEERING
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 4-DR 4X4. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND NOTICED THAT THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO WOBBLE ABNORMALLY. THE STEERING BECAME DIFFICULT TO MANEUVER AND BECAME UNCONTROLLABLE UNTIL THE CONTACT DECREASED SPEED TO APPROXIMATELY 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458766May 17, 2012
SUSPENSION, STEERING
THE VEHICLE'S SUSPENSION AND STEERING BECAME UNCONTROLLABLE WHEN DRIVING 60 MPH AND I HIT A SMALL BUMP IN THE ROAD. THIS IS COMMONLY KNOWN AS THE JEEP DEATH WOBBLE. I WAS UNABLE TO CONTROL JEEP UNTIL I SLAMMED ON MY BRAKES AND BROUGHT THE JEEP TO UNDER 40 MPH OR A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458648May 16, 2012
SUSPENSION, STEERING
MY WIFE HAD JUST TAKEN OUR 2009 JEEP WRANGLER TO THE DEALERSHIP FOR ROUTINE MAINTENANCE, WHICH INCLUDED AN OIL CHANGE AND TIRE ROTATION. ON HER WAY HOME FROM THE DEALERSHIP THE VEHICLE STARTED SHAKING DRAMATICALLY SO SHE PULLED OFF THE ROAD AND CALLED ME. I TOLD HER THAT IF THE TIRES WERE REBALANCED THEN A WEIGHT MIGHT HAVE FALLEN OFF CAUSING ONE OF THE TIRES TO BE OUT OF BALANCE AND TOLD HER TO TRY AND DRIVE IT HOME AT A SLOW SPEED. SHE WAS ABLE TO GET THE VEHICLE HOME AND THE SHAKING DID NOT HAPPEN AGAIN. A COUPLE DAYS LATER SHE TOOK THE JEEP BACK TO THE DEALER AND ASKED THEM TO RECHECK THE TIRE BALANCING. THEY INDICATED THAT ONE OF THE TIRES WAS OUT OF BALANCE SO THEY FIXED IT AND WE THOUGHT THE PROBLEM WAS SOLVED. A COUPLE WEEKS LATER I WAS DRIVING THE JEEP AT ABOUT 55MPH WHEN WE HIT A SMALL BUMP IN THE ROAD AND IT STARTED A RATHER VIOLENT SHAKING AND WOBBLING IN THE FRONT END OF THE VEHICLE. I HAD TO SLOW DOWN SIGNIFICANTLY TO REGAIN CONTROL OF THE VEHICLE. MY WIFE TOOK IT BACK TO THE DEALERSHIP AND THEY DROVE THE VEHICLE BUT SAID THEY WERE UNABLE TO GET IT TO DUPLICATE THE SHAKING AND THEY INDICATED THAT THERE MIGHT BE A PROBLEM WITH THE DRIVE SHAFT. I STARTED DRIVING THE VEHICLE MORE OFTEN IN ORDER TO TAKE NOTE OF ALL THE CONDITIONS PRESENT WHEN THE SHAKING OCCURS AND TO TRY TO DIAGNOSE THE PROBLEM. I WAS SURPRISED WHEN I STARTED TO RESEARCH IT ON THE INTERNET AND IMMEDIATELY FOUND SEVERAL WEBSITES DISCUSSING A CONDITION REFERRED TO AS A "DEATH WOBBLE". THE SYMPTONS DESCRIBED ARE PRECISELY WHAT WE HAVE EXPERIENCED. THERE IS A VIOLENT SHAKING AND WOBBLING OF THE VEHICLE AND YOU HAVE TO SLOW DOWN IMMEDIATELY TO REGAIN CONTROL. OUR JEEP IS STOCK AND NO AFTER-MARKET MODIFICATIONS HAVE BEEN MADE TO THE SUSPENSION SYSTEM. I CONSIDER THIS TO BE A SIGNIFICANT SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458541May 15, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE PLASTIC TIRE PRESSURE MONITORING SENSOR ON THE FRONT PASSENGER TIRE DETACHED AND THE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SENSOR ON THE REAR DRIVER'S SIDE WAS ALSO DETACHED. THE CONTACT WAS NOT INFORMED WHY THE FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458429May 14, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE OIL LEVEL WAS LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 58,000 AND THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456913April 30, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT AFTER REFUELING, FUEL SPEWED BACK OUT OF THE FILLER NECK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 05/31/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456636April 26, 2012
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS AND SPITS OUT WHEN FILLING THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456511April 25, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING UP MY VEHICLE WITH GAS IT OVER FLOWS WHEN THE GAS PUMP STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455261April 14, 2012
STEERING, SUSPENSION
DRIVING DOWN THE ROAD AND I HIT A UNLEVELED SURFACED JEEP WENT JUMPING ALL OVER THE ROAD. I THOUGHT IT WAS A FLUKE AND DIDN'T THINK ABOUT IT LATER. BUT IT IS CONTINUING TO GET WORSE. I HAVE A APPT. TUESDAY WITH DEALERSHIP AND THEY DON'T KNOW IF MY WARRANTY WILL COVER THIS. I DIDN'T KNOW ANYTHING ABOUT THIS DEATH WOBBLE UNTIL THE SERVICE MAN TOLD ME IT SOUNDED LIKE I HAVE THE DEATH WOBBLE. WHY IS THERE NOT A RECALL ON THIS? THIS IS MY ONLY VEHICLE SO I DON'T HAVE A CHOICE BUT DRIVE IT. THIS IS A SEVERE SAFETY ISSUE!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454817April 11, 2012
POWER TRAIN
JEEP RANDOMLY JUMPS OUT OF FIRST GEAR WHEN PULLING AWAY FROM A DEAD STOP. LEAVING THE CAR IN NEUTRAL WHILE PULLING OUT INTO TRAFFIC. ON MORE THAN ONE OCCASION THIS HAPPENED WHILE MAKING A LEFT TURN ACROSS A BUSY STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453115March 26, 2012
STEERING, SUSPENSION
WHILE DRIVING DOWN THE HIGHWAY @ ROUGHLY 55 MPH, MY 2009 JEEP WRANGLER HIT A SMALL BUMP IN THE ROAD. MY STEERING WHEEL BEGAN VIOLENTLY SHAKING SIDE TO SIDE. I IMMEDIATELY PUSHED ON THE BRAKE AND TRIED TO SAFELY SLOW THE VEHICLE WITHOUT CAUSING THE VEHICLE BEHIND ME TO CRASH INTO ME. I PULLED-OVER TO THE SHOULDER. THIS VIBRATION REFERRED TO AS "DEATH WOBBLE" OCCURS EACH AND EVERY TIME I AM TRAVELING BETWEEN 55 AND 60 MPH AND, I BRAKE OR HIT A BUMP IN THE ROAD. IT IS AN AWFUL SENSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452632March 22, 2012
STEERING, SUSPENSION
JEEP "DEATH WOBBLE" STEERING WHEEL OSCILLATES VIOLENTLY BACK AND FORTH AT VARIOUS SPEEDS AFTER HITTING SMALL BUMP IN ROAD, CAR TAKEN TO JEEP DEALER TSB WHICH CALLS FOR LARGER STEERING STABLIZER INSTALLATION DONE, ALL SUSPENSION PARTS FOUND TO BE GOOD INCLUDING TIRES AND BALANCE, HOWEVER, PROBLEM STILL OCCURS, FEAR FOR LIFE FOR MYSELF AND FAMILY WHEN DRIVING CAR ESPECIALLY IN WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452720March 22, 2012
STEERING, SUSPENSION
I LIVE IN SACRAMENTO, CALIFORNIA. I EXPERIENCED WHAT IS BEING REFERRED TO AS "WRANGLER DEATH WOBBLE" ON OR ABOUT 11:55 P.M. ON MARCH 15, 2012, WHILE I DRIVING SOUTHBOUND ON INTERSTATE 5 NEAR EAST LOS ANGELES. THIS INCIDENT RESULTED IN AND SUBSTANTIAL PHYSICAL DAMAGE TO THE UNDERCARRIAGE/SUSPENSION/STEERING COMPONENTS OF THE VEHICLE. THE WELD OF THE TRACK BAR HOUSING/BRACKET ON THE AXLE SIDE WAS RIPPED COMPLETELY OFF OF THE FRONT AXLE. THERE WAS A TOTAL LOSS OF CONTROL OF THE VEHICLE. IT TOOK ABOUT 30 SECONDS TO BRING IT UNDER CONTROL BY APPLYING BRAKES AND HOLDING ON TO THE VIOLENTLY SHAKING STEERING WHEEL. THE CAR SWERVED INTO ADJACENT LANES. FORTUNATELY, THERE WERE NO CARS NEXT TO ME A THE TIME. I PURCHASED THE 2009 WRANGLER FROM FOLSOM LAKE FORD IN FOLSOM, CA ON JANUARY 28, 2012, ONLY 46 DAYS BEFORE I EXPERIENCED THE WRANGLER DEATH WOBBLE. THE TRACK BAR HOUSING WAS RE-WELDED TO THE AXLE AND A GUSSET ADDED IN LOS ANGELES TO ALLOW ME TO RETURN HOME. I INCURRED SIGNIFICANT COSTS FOR REPAIRS. TWO EXPERT TECHNICIANS HAVE EXAMINED THE SUSPENSION AND CONCLUDED THAT THERE IS NO QUESTION THE DEFECT EXISTED WHEN I PURCHASED THE VEHICLE AND THAT THE OBVIOUS DEFECT AND "PLAY" SHOULD HAVE BEEN DETECTED BY ROUTINE VISUAL INSPECTION. FOLSOM LAKE FORD V.P. OF OPERATIONS, JOHN SEARS REFUSES TO EVEN INSPECT THE VEHICLE TO SEE WHETHER IT IS NOW SAFE TO DRIVE OR TAKE ANY ACTION AT ALL TO FIX THE DAMAGE. [XXX] HAS STATED IN WRITING THAT MY ONLY RECOURSE IS TO TAKE LEGAL ACTION AGAINST FOLSOM LAKE FORD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450718March 8, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING MY 2009 JEEP WRANGLER WITH GAS, THE FUEL OVERFLOWS - OFTEN SO MUCH THAT IT SPILLS ONTO THE GROUND. NO MATTER HOW SLOWLY OR CAUTIOUSLY I PUMP THE FUEL, IT STILL OVERFLOWS! THIS HAS HAPPENED ON MULTIPLE OCCASIONS! I HAVE HAD OTHER PEOPLE FUEL MY VEHICLE TO MAKE CERTAIN IT WAS NOT PERSONAL ERROR - AND IT STILL OVERFLOWS. IT IS MY OPINION THAT THERE IS A MALFUNCTION IN THE VEHICLE. I HAVE RESEARCHED THE MATTER AND FOUND THAT APPARENTLY I AM NOT THE ONLY ONE HAVING THIS ISSUE. I ASK THAT THIS BE DEEMED A RECALL - AND THAT THE COMPANY PAYS TO FIX IT. THIS MALFUNCTION COULD CAUSE A FIRE AND OTHER ISSUES RELATED TO GASOLINE EXPOSURE. IT IS NOT ETHICAL THAT I CAN NOT FILL MY VEHICLE WITH GASOLINE WITHOUT DEALING WITH THE EXTRA COST, DAMAGE TO MY VEHICLE, AND HEALTH RISKS ASSOCIATED WITH AN OVERFLOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450135March 3, 2012
SUSPENSION, STEERING, WHEELS
DEATH WOBBLE AS SHOWN ON WEBSITES, GOING 50 OR SO MILES PER HOUR , FRONT END WOBBLES UNCONTROLLABLY!! UNCONTROLLABLE, EXTREMELY UNSAFE AT TIME ,WHEN SHAKING AND WOBBLE STARTS!!! HAS ALMOST CAUSED AN ACCIDENT ON EACH OF THE <<<3>>> TIMES THIS HAS OCCURRED!!! WHY IS NHTSA AND JEEP WAITING FOR PEOPLE TO BE KILLED BEFORE SOMETHING IS DONE TO HELP EVERYONE ON THE HIGHWAY WITH THIS OBVIOUS SAFETY ISSUE??? VERY SCARY AND FRUSTRATING. THINK OF YOUR FAMILY'S LIFE AS WELL AS ALL OF US!!! WE ARE ALL AT RISK . HOW MANY LIVES NEED TO BE LOST???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449763February 29, 2012
AIR BAGS:FRONTAL, FUEL SYSTEM, GASOLINE
ALL THREE OF OUR SAME LIKE VEHICLES AT WORK HAVE SAME PROBLEM. AFTER YOUR GAS JUST CUTS OFF YOU CAN COUNT A SECOND OR TWO AND GAS COME FLYING OUT WHERE YOU PUT IT IN. JUST DO A SEARCH ON UTUBE AND YOU CAN SEE A PERFECT EXAMPLE OF THIS. PUT IN SOMETHING LIKE JEEP WRANGLER FUELING. ALSO ALL THREE OF OUR FOUR DOOR JEEP 2009 WRANGLER RIGHT HAND DRIVE AIR BAG LIGHTS ARE ON. THERE HAS BEEN A RECALL FOR THIS BUT JEEP WILL NOT DO ANYTHING FORE US. IN THE MEANTIME OUR AIRBAGS WILL NOT WORK. THE RECALL NUMBER IS 11V528000 AIR BAGS FRONTAL. THEY SAY OUR OURS ARE NOT PART OF THE RECALL. THIS IS CRAZY. WHAT CAN WE DO. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448526February 20, 2012
AIR BAGS:FRONTAL, AIR BAGS, ELECTRICAL SYSTEM
WE HAVE A 2009 RIGHT HAND DRIVE 4 DOOR WRANGLER. IT IS USED FOR POSTAL WORK. AIR BAG LIGHT KEEPS GOING OFF AND ON. THERE IS A RECALL FOR THIS BUT CHRYSLER WILL NOT HONOR IT ON OURS FOR SOME REASON THERE IS A RECALL NUMBER OF11V528000 AIR BAGS FRONTAL. THEY WANT US TO PAY FOR ALL WORK ON THIS AND IT SHOULD BE INCLUDED IN RECALL. IN THE MEANTIME AIRBAGS WILL NOT WORK IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448063February 15, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL SPILLED OUT ONTO THE GROUND. THE FAILURE WAS OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE DEALER PERFORM A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 03/05/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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