Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11329459June 17, 2020
STEERING
STEERING IS VERY LOOSE. JEEP WANDERS ON ROAD REQUIRING CONSTANT STEERING CORRECTIONS. WHEN DRIVING AS LOWER SPEEDS ON BACK ROADS, KEEPING THE JEEP IN PROPER LANE BECOMES A CHORE. I HAVE TAKEN THE JEEP TO KELLER BROTHERS JEEP IN LITITZ, PA TWICE FOR THIS ISSUE AND BOTH TIMES HAVE BEEN TOLD THEY FEEL THE ISSUE WHEN TAKING THE JEEP ON A TEST DRIVE BUT JEEP HAS NO TSB OR RECALL FOR THE ISSUE THEREFORE THEY CAN'T DO ANYTHING TO FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328891June 15, 2020
STEERING
DURING LOW SPEED AND HIGHWAY SPEEDS THE STEERING FEELS LOOSE. IT WILL NOT TRACK STRAIGHT AND HAS A TENDENCY TO "ROAD WALK" CAUSING THE DRIVER TO CONTINUALLY MONITOR AND CORRECT THE PATH OF THE JEEP. HE JEEP WILL SUDDENLY CHANGE DIRECTION WHEN THE ROAD SURFACE CHANGES PITCH CAUSING THE JEEP TO QUICKLY VEER TO THE NEXT LANE OR GUARD RAIL. THERE APPEARS TO BE A DEAD SPOT IN THE STEERING OF ABOUT 3 INCHES FROM RIGHT TO LEFT. ON LEVEL SURFACE THE VEHICLE REQUIRES CONSTANT PATH CORRECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328466June 12, 2020
STEERING
SIMPLY PUT 'SCARY' DEAD ZONE IN THE STEERING. STEERING WON'T RESPOND FOR ABOUT 2-3 INCHES AND REQUIRES CONSTANT INPUT AND CORRECTION. THE JEEP CONSTANTLY WONDERS. STEERING FEELS LOOSE. MINIMAL CHANGES IN CONDITIONS OR INPUT MAKE LARGE ADJUSTMENTS THIS CONDITION CERTAINLY WILL EVENTUALLY TURN A CORRECTION INTO AN ACCIDENT OR ROLL OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328302June 11, 2020
AIR BAGS
PASSENGER SIDE AIRBAG SENSOR REGISTERS NOT ON EVEN WHEN ADULT SITTING IN SEAT. THIS IS NOT EVERY TIME SOMEONE SITS, ONLY SOMETIMES. STRANGE?.. I WANT MY PASSENGERS TO BE SAFE BUT HOW DO I KNOW? THIS NEVER HAPPENED UNTIL THE JEEP DEALER INSTALL AN AFTER MARKET TRAILER BRAKING SYSTEM. COULD THAT HAVE AFFECTED THE SENSOR?.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328113June 10, 2020
STEERING
THE STEERING IS EXTREMELY LOOSE AND I FEEL VERY UNSAFE DRIVING THIS VEHICLE! THE DEALERSHIP CLAIMS I NEED AN ALIGNMENT, BUT THE CAR ONLY HAS 12K MILES ON IT. I FEEL THE ISSUE ISN'T BEING ADDRESSED CORRECTLY. WHILE DRIVING ON ANY STREETS AT ANY SPEED THERE IS ABOUT ONE TO TWO INCHES OF PLAY IN THE STEERING WHEEL AND IT CAUSES SWAYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328077June 9, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
STEERING ON ROAD WORSE ON HIGHWAY HAVE TO KEEP BOTH HANDS ON WHEEL DUE TO CAR DRIFTING FROM LEFT TO RIGHT. SCARY! 2. CRUISE CONTROL WON'T ENGAGE, HAVE TO PRESS SETTINGS AGAIN. WHEN PRESS SET THEN + FOR SPEED VERY DELAYED BEFORE ENGAGES AND PROBLEM IS INTERMITTENT. 3. INSIDE MANUAL DOOR LOCKS DO NOT WORK. WON'T LOCK OR UNLOCK . DAY ONE SINCE PURCHASED THIS HAS HAPPENED WITH ALL OF THE ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326606May 30, 2020
STEERING
THE VEHICLE WANDERS AND DRIFTS WHEN DRIVING AT HIGHER SPEEDS (60 MPH +). IT IS SLOW TO RESPOND TO STEERING INPUTS AND THEN IS QUICK TO OVER-CORRECT. DRIVING ON THE INTERSTATE IS NOT ONLY EXHAUSTING IT'S FRIGHTENING. IT TAKES 100% OF YOUR ATTENTION TO JUST KEEP YOUR PLACE IN YOUR LANE. THE JEEP HAS BEEN IN THE SHOP THREE TIMES AND THEY HAVE REPLACED/UPGRADED THE STEERING STABILIZER TWICE WHICH HAD ZERO EFFECT ON ITS DRIVABILITY. THE DEALER ACTS LIKE THERE'S NOTHING WRONG WITH THE VEHICLE, FCA IS INVOLVED BUT HASN'T ACCOMPLISHED ANYTHING. THE VEHICLE IS NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326148May 27, 2020
STEERING
MY WRANGLER HAS A PULL TO THE RIGHT SINCE THE DAY I BOUGHT IT BRAND NEW IN OCTOBER 2019. IT HAS LESS THAN 6000 MILES ON IT AND IS UNMODIFIED. I'VE TAKEN IT TO THE DEALER 5 TIMES FOR THIS SPECIFIC ISSUE. THEY'VE REPLACE THE FRONT AXEL AND DONE ALIGNMENTS. IT STILL PULLS SLIGHTLY TO THE RIGHT. THE SERVICE MANAGER SAID IT'S "A CHARACTERISTIC" OF THE JL WRANGLERS (2018 AND UP), TO PULL TO THE RIGHT. HE CLAIMS THAT THEY ALL PULL TO RIGHT AND IT'S NORMAL FOR THE WRANGLER NOT TO GO IN A STRAIGHT LINE. I WAS TOLD THERE'S NOTHING ELSE TO BE DONE AND THAT I JUST HAVE TO ACCEPT THAT THE CAR WILL NOT GO IN A STRAIGHT LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325943May 26, 2020
STEERING
CAN'T KEEP IT BETWEEN THE LINES WHEN ON THE HIGHWAY STEERING WHEEL VERY LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325850May 25, 2020
STEERING
WHILE DRIVING STRAIGHT AT SPEEDS OF 30 MPH OR MORE THE VEHICLE REQUIRES CONSTANT CORRECTION LEFT AND RIGHT OF THE STEERING WHEEL TO STAY IN THE LANE. THIS CONSTANT NEED TO CORRECT THE STEERING TO MAINTAIN YOUR LANE IS A DISTRACTION FROM DRIVING SAFELY AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325207May 19, 2020
STEERING
VEHICLE WANDERS AT FREEWAY SPEEDS. THIS HAPPENS EVERY TIME IT IS DRIVEN ON FREEWAYS. REQUIRES CONSTANT STEERING CORRECTIONS IN ATTEMPT TO REMAIN IN ITS OWN LANE. IT IS EXHAUSTING TO DRIVE WITH THIS PROBLEM AND IS VERY DANGEROUS. HAS BEEN TO DEALERS 3 TIMES FOR OVER 9 WEEKS WITH NO RESOLUTION. TYPICAL DEALER RESPONSES INCLUDE, NO PROBLEM FOUND, CANNOT DUPLICATE OR ITS A JEEP THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325212May 19, 2020
POWER TRAIN
JEEP SLIPS OUT OF LOW RANGE INTO NEUTRAL. WHEN OFF ROAD ON STEEP TERRAIN, TRANSFER CASE SLIPS INTO NEUTRAL. THIS IS WHEN GOING UP OR DOWN DIRT TRAILS WITH AXLES LOCKED. IT IS VERY DANGEROUS WHEN THIS OCCURS CAUSING JEEP TO LOSE MOMENTUM AND SLIDE UP OR DOWN HILLS. GENERALLY HAPPENS A FEW MINUTES AFTER ENGAGING LOW RANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325213May 19, 2020
SUSPENSION, STEERING
WHEN ON FREEWAY AT 60-70 MPH, STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. ONCE SPEED IS REDUCED, IT STOPS. HAS HAPPENED 4 TIMES WITHIN LAST 6 MONTHS, ONCE WHILE BEING TOWED BEHIND MOTORHOME. ALSO DESCRIBED BY MANY OTHERS AS "DEATH WOBBLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324973May 18, 2020
POWER TRAIN
STOPPED AT A STOP SIGN, THE "D" INSIGNIA ON THE SHIFTER TO TRANSMISSION STARTED FLASHING, I REMOVED MY FOOT FROM THE BRAKE, THE VEHICLE WOULD NOT MOVE TRIED TO ACCELERATE, THE VEHICLE WOULD NOT MOVE. HAD TO SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL AND THEN BACK TO DRIVE, IN ORDER FOR VEHICLE TO ENGAGE THE TRANSMISSION THEN ACCELERATED AND THE VEHICLE MOVED IF I WOULD HAVE BEEN IN A HIGHWAY SITUATION, AND BRAKED THEN TRIED TO MOVE THIS MAY HAVE CAUSED A REAR-END CRASH. THIS VEHICLE IS DANGEROUS WITH THE OTHER RECALLS I HAVE HAD ON THIS VERY VEHCLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324903May 17, 2020
STEERING
ALWAYS CORRECTING STEERING, IT DRIFTS RIGHT TO LEFT AND BACK ON HIGHWAY. THEY REPLACE THE STABILIZER ABOUT A MONTH AGO. DID NOT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324534May 14, 2020
STEERING
STEERING IS LOOSE AND CAR WONDERS OVER THE CENTER LINE. AT HIGHWAY SPEEDS IT IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324236May 12, 2020
STEERING
STEERING TRACKS TO THE RIGHT. IF DRIVING ON A HIGHWAY, I WOULD BE OFF THE ROAD IN A MATTER OF SECONDS. CONSTANTLY HAVING TO CORRECT THE STEERING BY HOLDING THE WHEEL AT 11 O'CLOCK. FCA REPLACED THE STABILIZER IN SEPTEMBER 2019. I PURCHASED THE VEHICLE IN DECEMBER 2019 FROM A JEEP DEALERSHIP. THERE A KNOWN PROBLEM, TRIED A "BAND-AID" SOLUTION, AND PASSED ON THE PROBLEMS TO THE NEXT OWNER, ME. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALERSHIP WANTS ME TO PAY A DIAGNOSTIC FEE. THE VEHICLE HAS BEEN TO THEIR SERVICE DEPARTMENT TWICE. BOTH TIMES THE VEHICLE WAS NOT FIXED, NOW THE THIRD TIME, I AM ASKED TO PAY A DIAGNOSTIC FEE TO TRY TO SOLVE A PROBLEM THEY DID NOT FIX TWICE BEFORE. I CONTACTED FCA DIRECTLY AND THEY ARE IN COMMUNICATIONS WITH THE DEALERSHIP FOR ME. I AM FRUSTRATED BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. THIS IS A WELL DOCUMENTED ISSUE WITH JEEP BUT OWNERS ARE BEING DENIED SOLUTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323838May 8, 2020
SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING 55 MPH OR OVER, ON HIGHWAY, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STEERING DAMPER AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I HIT A SMALL BUMP OR CRACK IN PAVEMENT I HAVE CALLED JEEP TO HAVE THE VEHICLE REPAIRED ONCE AGAIN STILL WAITING AFTER A MONTH TO HAVE A CALL BACK TO HAVE REPAIRED MEANWHILE THE VEHICLE IS NOT SAFE TO DRIVE OVER 50 MPH I ALSO HAVE SEEN ANOTHER COMPLAINT IDENTICAL TO MINE FROM ANOTHER JEEP OWNER IN OHIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323544May 6, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING AT 60 MPH OVER S SUSPENSION JOINT ON A BRIDGE, THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNABLE TO CONTROL VEHICLE UNTIL THE SPEED DROPPED TO 35 MPH. I HAVE ALREADY HAD THE RECALL DONE TO THE VEHICLE TO REPLACE THE STABILIZER BAR, AND THE PROBLEM IS STILL CONTINUING TO OCCUR ANY TIME I TRAVEL OVER AN EXPANSION JOINT OR EVEN A BUMP IN THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323237May 4, 2020
STEERING
LOOSE STEERING, MASSIVE AMOUNT OF PLAY IN THE WHEEL. DIFFICULT TO CONTROL VEHICLE AND KEEP LANE POSITION. EXCESSIVE DRIVER INPUT REQUIRED JUST TO GO STRAIGHT. UNSAFE DRIVING CONDITIONS. THE FASTER YOU GO, THE FASTER IT CAN CHANGE LANES ON YOU. AT 60+ MPH -IF YOU LOOK AWAY FROM THE ROAD FOR 2 SECONDS (CHECKING A SIDE MIRROR, REAR VIEW MIRROR OR INTERSECTION) YOU COULD EASILY BE 4-6FT OVER TO THE LEFT OR RIGHT EVEN WHILE HOLDING THE WHEEL STRAIGHT.*DT CONSUMER STATED STEERING ISSUES HAVE BEEN RECURRING SINCE THE TIME OF PURCHASE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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