Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10504264March 23, 2013
STEERING
I HIT A BUMP IN THE ROAD AND THE FRONT END BEGAN SHAKING SO BADLY I HAD TO SLOW DOWN TO ALMOST A COMPLETE STOP TO GET IT TO QUIT. SINCE THEN THIS HAS HAPPENED A NUMBER OF TIMES BUT IT IS VERY RANDOM WHEN IT HAPPENS AND TYICALLY I NEED TO SLOW DOWN TO ALMOST A STOP TO GET IT TO QUIT. THIS WILL BE VERY DANGEROUS IF IT HAPPENS ON A BUSY ROADWAY AND I HAVE TO SLOWDOWN TO ALMOST A STOP TO GET IT TO QUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504102March 22, 2013
FUEL/PROPULSION SYSTEM
INTERMITTENT FUEL OVERFLOW WHEN FILLING THE GAS TANK. AT FIRST IT WAS A ONCE IN A WHILE THING, MAYBE ONCE EVERY 10 FILL UPS, BUT RECENTLY HAS STARTED TO BE A RECURRING ISSUE. ABOUT 2-4 CUPS OF GAS WILL COME OUT OF THE FILLER NECK, DRIPPING DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND. SOME OF THIS MODELS FROM PREVIOUS YEARS HAD A RECALL OR SAFETY UPDATE THAT REPLACE PART OF THE FUEL FILLER TUBE TO INCLUDE A CHECK VALVE. I HAVE TALKED WITH OTHER JEEP OWNERS WITH THE SAME MODEL YEAR THAT ARE EXPERIENCING THE SAME ISSUE AND HAVE READ ABOUT OTHERS HAVING THIS ISSUE AS WELL. I CONTACTED CHRYSLER TO INQUIRE ABOUT GETTING THE FIX FOR THE EARLIER MODELS APPLIED TO MY VEHICLE AND WAS TOLD THAT DUE TO THE AGE AND MILEAGE, CERTAIN THINGS ARE EXPECTED TO NEED REPLACEMENT AND AS A VEHICLE OWNER, I NEED TO BE RESPONSIBLE FOR THAT. I UNDERSTAND THAT, BUT WHEN THE REPLACEMENT PART THAT IS NEEDED IS CONTROLLED BY CHRYSLER AND NOT AVAILABLE FOR SALE TO PRIVATE INDIVIDUALS, THIS BECOMES ANOTHER ISSUE. LUCKILY, I WAS ABLE TO FIND A DEALER THAT WOULD SELL ME THE RECALL REPLACEMENT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504001March 21, 2013
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
EVERY TIME I FILL THE GAS TANK, EVER SINCE I FIRST BOUGHT IT, IT WILL SPILL GAS UPON SHUTTING THE PUMP OFF AT TOP OFF. THIS WAS A PROBLEM WITH THE 07/08 MODELS TO THE POINT OF A FACTORY TANK REPLACEMENT, BUT THE 09 MODEL IS NOT COVERED FOR SOME REASON AND SHOULD BE. IT WILL EVENTUALLY RUIN THE PAINT AND POSSIBLY THE BUMPER COSMETICS AS WELL. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503723March 20, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHEN REFUELING, FUEL WOULD SPEW OUT OF THE FUEL TANK AND SPLASH ONTO THE CONTACT AND THE VEHICLE. THE CONTACT DID NOT HAVE A DIAGNOSTIC TEST PERFORMED BY A DEALER OR A LOCAL MECHANIC. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FUEL TANK AND THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 37,100. ...UPDATED 04/25/13 *BF UPDATED 05/22/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503577March 19, 2013
FUEL/PROPULSION SYSTEM
ABOUT 3 MONTHS AGO THE JEEP STARTED SPITTING OUT A LARGE AMOUNT OF GASOLINE AT THE FUEL PUMP 10 SECONDS AFTER THE PUMP SHUTS OFF. THIS HAPPENS AT EVERY FILL NOW AND IS EXTREMELY DANGEROUS AS YOU HAVE TO START THE CAR AND DRIVE WITH THE REAR CORNER COVERED IN GASOLINE. I DID RESEARCH AND THIS IS A COMMON CHRYSLER/JEEP ISSUE YET THEY SAID IT'S NOT A COVERED REPAIR ON MY YEAR MODEL AND COULD COST $1000 TO FIX... THIS DOESN'T MAKE SENSE. I URGE ALL DRIVERS WITH THIS ISSUE TO FILE A COMPLAINT AS IT'S DANGEROUS AND SHOULD BE COVERED UNDER THE WARRANTY IF NOT, RECALL. MY JEEP IS STOCK EVERYTHING AND THERE WAS NOTHING THAT OCCURRED OUT OF THE ORDINARY WHEN THIS STARTED HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503631March 19, 2013
FUEL/PROPULSION SYSTEM
HAS HAPPENED NUMEROUS TIMES, GAS FILL-UP OVERFLOW. GAS SPEWS OUT ALL OVER JEEP AND ANYONE STANDING NEAR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503491March 18, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING THE VEHICLE UP AT A GAS STATION AN EXCESSIVE AMOUNT OF FUEL WILL KICK BACK OUT OF THE TANK AND GET ON THE INDIVIDUAL, THE VEHICLE AND THE GROUND. THIS HAPPENS WHEN IT NEARS A FULL TANK. I HAD THE SAME ISSUE ON A 2007 THAT WAS RECALLED BY CHRYSLER, BUT THEY TELL ME THAT THEY WILL NOT COVER THE 2009. THIS CONDITION IS SIGNIFICANTLY WORSE THAN MY OLD 2007 AND POSES AS A SERIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502440March 12, 2013
UNKNOWN OR OTHER
DRIVING TO WORK AT 5 AM, AND HIT A UNEVEN PATCH OF PAVEMENT AND FRONT END OF JEEP BEGAN TO SHAKE VIOLENTLY; LIKE BOTH TIRES WENT FLAT. I INSPECTED, BUT TIRES WERE NOT DAMAGED. AFTER A FEW MORE DAYS OF THIS HAPPENING ON REGULAR OCCURENCE, I MADE APPT. AT AUTHORIZED DEALERSHIP IN MY HOMETOWN. THEY INSPECTED AND SAID STEERING DAMPNER WENT BAD. A COUPLE DAYS LATER, SAME PROBLEM STARTED HAPPENING AGAIN. MADE APPOINTMENT AND DEALER SUGGESTED THAT BALANCE AND ROTATION WAS NEEDED TO CORRECT PROBLEM. HAD THAT DONE AND PROBLEM STARTED UP AGAIN VERY NEXT DAY. MADE ANOTHER APPT. WITH SAME DEALER AND THEY INSPECTED. I WAS TOLD THE DAMPNER THAT WAS INSTALLED WEEK PREVIOUS WAS BAD, SO THEY REPLACED IT AGAIN. WHEN THEY FINISHED INSTALLING SECOND DAMPNER, I ASKED WHAT NEXT STEP WAS IF THIS DIDN'T REMEDY ISSUE. THEY SIMPLY TOLD ME "WE DON'T KNOW. REPLACING DAMPNER AND BALANCE/ROTATION OF TIRES USUALLY FIXES IT." WHILE SEARCHING THE WEB FOR SIMILAR ISSUES ASSOCIATED, I CAME ACROSS ARTICLE AN ARTICLE ABOUT THE JEEP "DEATH WOBBLE." AFTER READING THRU NUMEROUS ONLINE FORUMS, AND WATCHING RELATED VIDEOS, IT WOULD APPEAR THAT MY JEEP IS EXPERIENCING EXACT AFFECTS. CALLED CHRYSLER AND REGISTERED COMPLAINT ON 11 MARCH 2013. ODDLY ENOUGH, THEY HAVE NEVER HEARD OF THE "DEATH WOBBLE" NOR HAD ANY RECENT COMPLAINTS OF THESE ISSUES. THIS VEHICLE IS VERY UNSAFE TO DRIVE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502448March 12, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT FUEL SPILLED OUT OF THE FILLER NECK WHILE REFUELING THE VEHICLE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502196March 9, 2013
SUSPENSION
I WAS TRAVELING AT 65 MPH WHEN I HEARD A SOUND FROM THE REAR PASSENGER SIDE. I IMMEDIATELY PULLED OVER TO DISCOVER MY TIRE WAS COMPLETELY FLAT AND THE VALVE STEM HAD COME LOOSE. THIS IS THE SECOND TIME THIS HAS HAPPENED, THE FIRST WAS BACK IN NOVEMBER. THE TIME SPAN FOR THE LATEST INCIDENT WAS APPROX. 10-15 SECONDS. A RAPID DEFLATION. I HAD JUST PUT NEW TIRES ON THE JEEP IN NOV. NOW ONE OF THEM IS DESTROYED. I TALKED TO TWO JEEP DEALERS SINCE THE EVENT ON 3/8/13. BOTH OF THEM SAID THAT THERE IS A PROBLEM WITH THESE PARTS FAILING IN NORTHERN STATES DUE TO CORROSION AND THAT IF " I LIVED IN CALIFORNIA, THIS WOULD NOT BE AN ISSUE." I WAS OFFERED NEW RUBBER TMPS STEMS FOR $433.00. NOT SATISFACTORY. I FEEL I WAS LUCKY THAT THIS WAS NOT A FRONT TIRE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501045March 2, 2013
AIR BAGS
MY AIR BAG LIGHT CAME ON (AND CONTINUES TO STAY ON FOR THE PAST 2 DAYS) WHILE DRIVING DOWN THE ROAD RECENTLY. AFTER CHECKING WITH SEVERAL SOURCES, INCLUDING CHRYSLER'S RECALL DEPT., I DISCOVERED THAT THIS IS A COMMON ISSUE WITH JEEP WRANGLERS, BUT ONLY A SELECT FEW HAVE BEEN ISSUED RECALL NOTICES. THIS IS APPARENTLY AFFECTING A BROADER NUMBER OF JEEPS THAN CHRYSLER HAS INCLUDED IN THEIR INITIAL RECALL (NUMBER L37). UNTIL I CAN AFFORD TO FIX THIS ON MY OWN, APPARENTLY MY SAFETY IS AT RISK IF MY AIR BAG FAILS TO DEPLOY DURING AN ACCIDENT. FAULTY SAFETY EQUIPMENT SHOULD BE THE MANUFACTURERS RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500644February 27, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
PULLING AWAY FROM A STOPLIGHT THE PLASTIC GAS PEDAL SNAPPED OFF - RESULTING IN THE INABILITY TO ACCELERATE OUT OF THE INTERSECTION. I PURCHASED A REPLACEMENT FROM THE LOCAL JEEP DEALERSHIP THAT SAME WEEK - AND THIS HAS JUST OCCURRED AGAIN (FEBRUARY 22ND 2013). THIS PAST TIME I WAS PULLING OUT OF A PARKING LOT AND THE GAS PEDAL SNAPPED AGAIN. I AM NOT AN AGGRESSIVE DRIVER. THERE MUST BE A FLAW IN THIS DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499997February 25, 2013
FUEL/PROPULSION SYSTEM
WHEN FUELING, GASOLINE WILL SPLASH BACK FROM THE FILLER BEFORE THE PUMP STOPS CAUSING GAS TO SPILL ON THE SIDE OF THE VEHICLE AND ON THE GROUND. IT HAPPENS AT ANY GAS STATION ANYTIME THE VEHICLE IS FILLED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499392February 20, 2013
FUEL/PROPULSION SYSTEM
RECURRING PROBLEM OF FUEL OVERFLOW SPILLAGE AT THE GAS PUMP FOR THE PAST YEAR. REGARDLESS OF WHICH FUEL STATION I USE, THE PUMP DOES NOT SHUT OFF AUTOMATICALLY CAUSING FUEL TO SPILL OUT OF THE VEHICLE ONTO THE GROUND. IN RESEARCHING THE PROBLEM IT APPEARS IT MAY BE BASED ON A FAULTY MANUFACTURER PART (FUEL TANK). IF THIS OCCURS ON OTHER JEEPS, THE FUEL SPILLED AT THESE GAS STATIONS CREATE POTENTIAL TPH CONTAMINATION ON THE PROPERTY. I AM CONCERNED WITH THE ROLE I PLAY ON A POTENTIAL BENZENE PLUME IN GROUNDWATER DUE FROM SPILLS AT GAS STATIONS AS WELL AS THE DAMAGE I AM DOING TO THE EXTERIOR OF MY VEHICLE FROM FUEL SPILLING OVER THE SIDE CAUSING ACCELERATED CORROSION ON THE BODY OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499272February 19, 2013
WHEELS, STEERING
I WAS DRIVING HOME AT 60-65MPH FROM BALTIMORE WITH MY COUSIN, FIANC AND AUNT WHEN I HIT A MINOR POTHOLE. THE ENTIRE STEERING WHEEL/FRONT SECTION STARTS TO VIOLENTLY SHAKE AND I WAS UNABLE TO STOP IT UNTIL I STEPPED ON THE BRAKES AND SLOWED THE CAR DOWN TO ALMOST 25 MPH ON THE HIGHWAY AND ALMOST DROVE OFF TO THE SIDE OF THE ROAD. THIS HAPPENED 4 OTHER TIMES FOLLOWING THAT INCIDENT IN A MATTER OF 2 WEEKS? TIME. FINALLY I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR. THEY TOLD ME IT WAS THE STEERING DAMPENER AND THAT I WOULD HAVE TO REPLACE IT. THEY ALSO TOLD ME THAT I HAD TO PAY FOR THE PART, EVEN THOUGH I HAD PURCHASED AN EXTENDED WARRANTY FROM THEM. I WAS TOLD THAT THIS WAS VERY COMMON ON JEEPS AND ALTHOUGH THERE HAVE NOT BEEN ANY REPORTED DEATHS, I AM POSITIVE THIS WILL ONE DAY LEAD TO AN ACCIDENT AND /OR DEATH. THIS IS A VERY SERIOUS DEFECT ON JEEP'S PART AND THEY NEED TO ADDRESS THE ISSUE BEFORE THEY KILL SOMEONE. BY THE WAY, MY CAR ONLY HAS 37K MILES ON IT. STILL FAIRLY NEW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497687February 11, 2013
FUEL/PROPULSION SYSTEM
MY 2009 WRANGLER HAS AN OVERFILLING PROBLEM EVERY SINGLE TIME I FILL UP AT THE GAS STATION. IT DOESN'T MATTER IF I USE THE LOWEST SETTING ON THE GAS PUMP OR IF I MANUALLY USE AS LITTLE PRESSURE AS POSSIBLE. IT OVERFILLS EVERY SINGLE TIME AND GAS POURS OUT OF THE FILL SPOUT RUNNING DOWN THE BODY OF THE VEHICLE ON MY HAND ON MY CLOTHES AND ON THE GROUND. MY MECHANIC HAS BEEN IN TOUCH WITH JEEP WHO CLAIMS THEY HAVEN'T HEARD OF THIS PROBLEM, AND HE HAS ALSO CONTACTED CHRYSLER CORPORATION WHO HAS NOT RETURNED HIS PHONE CALLS. AT THIS POINT I JUST WANT THE PROBLEM FIXED BECAUSE THIS IS A HAZARDOUS MATERIAL THAT IS POURING OUT ONTO MY CAR, MY BODY, MY CLOTHES, AND THE GROUND. SOME ANSWERS AND/OR ACTION FROM JEEP/CHRYSLER WOULD BE GREAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496895February 8, 2013
SUSPENSION, STEERING
I HAVE EXPERIENCE WHAT IS COMMONLY REFERRED TO AS THE "WRANGLER DEATH WOBBLE" ON OVER THREE OCCASIONS. THESE ARE DANGEROUS SITUATIONS WHERE THE STEERING BEGINS TO WOBBLE UNCONTROLLABLY SIDE TO SIDE. THE VIOLENCE OF THE WOBBLE INCREASES QUICKLY MAKING IT TOUGH TO HOLD ONTO THE STEERING WHEEL AND MAINTAIN CONTROL, ESPECIALLY IF THIS OCCURS IN MULTI-LANE ROADS. INCREASING SPEED RESULTS IN THE WOBBLE BECOMING MORE VIOLENT. THE ONLY WAY TO RECOVER IS TO BRAKE QUICKLY AND BRING YOUR VEHICLE TO A NEAR STOP (AT LEAST UNDER 5 MPH) BEFORE THE WOBBLING SUBSIDES. THE "DEATH WOBBLE" APPEARS TO BE BROUGHT ON BY THE JEEP TIRES HITTING A POT HOLE, RAILROAD CROSSING, OR OTHER ROUGH SPOTS IN THE ROAD AT A SLIGHT ANGLE. USUALLY AROUND 35+ MPH. FASTER SPEEDS, SUCH AS HIGHWAY (55-75) DO NOT SEEM TO CREATE THE ISSUE BUT ACCELERATING TO ENTER A HIGHWAY DOES, AND HAS IN MY CASE AS YOU PASS BETWEEN 30-40MPH. TO RECOVER THE DRIVER AGGRESSIVELY APPLY THE BRAKES (WITHOUT WARNING TO THOSE BEHIND THEM) AS THE WOBBLE SEVERITY INCREASES QUICKLY. THIS CREATES A SAFETY ISSUE. THE WOBBLE ALSO HAS AN ADVERSE AFFECT ON THE STEERING DAMPERS WHICH SOON BEGIN LEAKING FLUIDS FROM THE VIOLENT WOBBLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496041February 1, 2013
STEERING, SUSPENSION
I WAS DRIVING ON THE INTERSTATE GOING 65 MPH AND ALL OF A SUDDEN THE JEEP STARTED SHAKING UNCONTROLLABLY. I THOUGHT I WAS GOING TO WRECK AND I WAS IN A PANIC. I SLOWED DOWN TO AN UNSAFE SPEED TO MAKE IT STOP. THEN I EXITED AND CHECKED THE VEHICLE OUT TO MY SURPRISE EVERYTHING WAS FINE. SO I GOT BACK ON THE ROAD AND CONTINUED ON. THEN I HAD TO EXIT AND IT STARTED DOING IT AGAIN. THIS TIME IS WAS SO VIOLENT I THOUGHT I WAS GOING TO GO OFF THE EXIT AND CRASH. I HAVE NEVER HAD A LIFT ON MY JEEP OR ANYTHING IT IS ALL MANUFACTURE PARTS. I BELIEVE WITH ALL MY HEART THAT JEEP HAS MADE A FAULTY FRONT END. WHEN I CONTACTED THEM THEY SAID THEY DIDN'T KNOW HOW TO FIX IT. PLEASE RECALL THIS IT IS VERY DANGEROUS AND GOING TO GET SOMEONE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495012January 28, 2013
FUEL/PROPULSION SYSTEM
EVERYTIME I FILL ME TANK FUEL SPITS OUT OF THE FILLER NECK. IT DOESN'T MATTER IF I FILL THE TANK SLOW OR FAST. I HAVE TRIED MANY DIFFERENT GAS STATIONS AND STILL NO LUCK. ITS SO BAD THAT IT SPITS UP OVER THE ENTIRE REAR QUARTER PANEL, THE GROUND AND YOUR CLOTHS AND SHOES IF YOUR NOT AWARE ITS GOING TO HAPPEN. FROM MY UNDERSTANDING THERE IS THE SAME PROBLEM WITH THE 2007-2008 AND THEY ARE RECALLING THE TANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494793January 26, 2013
FUEL/PROPULSION SYSTEM
STARTING LAST FALL, THE VEHICLE SPITS BACK A CUP OR TWO OF FUEL EVERY TIME I FILL UP THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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