Jeep Wrangler Complaints (2021)

963 consumer complaints on file.

#11583548April 17, 2024
SUSPENSION
When I encounter a bump in the road or uneven pavement at highway speeds, the jeep begins to wobble violently (being shook like a bag of popcorn). I have to release the gas and slow down for it to stop. This has happened numerous times over the past 2 years. I didn't report it previously as I thought it was just a jeep thing and poor manufacturing. Now that I have become aware that it is prevalent in the Wrangler for years and most likely a part (suspension damper or bushings) issue, I am reporting it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583374April 16, 2024
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60 MPH over a bumpy road surface, the vehicle experienced a death wobble. The contact stated that the front end of the vehicle was wobbling violently from side to side and pulling toward the opposite lane. The contact stated that the failure had been recurring while driving and exceeding 40 MPH on bumpy road surfaces. The vehicle was taken to the dealer, where it was determined that the steering shock absorber system needed to be upgraded to a double steering shock absorber system. The dealer informed the contact that the repair could not be covered under the warranty. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they were waiting for the dealer to submit a claim with the diagnostic report. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583086April 15, 2024
POWER TRAIN
NHTSA Recall # 23V-116 has been active since February 23, 2023 but the status is "Recall Incomplete, remedy not yet available". The recall has been active for almost 14 months with no solution. I do not consider this to be reasonable amount of time for a safety recall to be incomplete with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582689April 12, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582297April 11, 2024
POWER TRAIN
Vehicle often had a burning clutch smell after driving on interstate. This has been ongoing for a couple years now. Jeep has not issued any guidance or fix for this issue. The vehicle is unable to be sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581680April 8, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581011April 3, 2024
UNKNOWN OR OTHER
The clutch pressure plate was recalled in February 2023 and they still have not repaired. Seems unreasonable to have a recall for 13 months with no remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580554April 1, 2024
UNKNOWN OR OTHER, STEERING, SUSPENSION
Jeep death wobble. Same problem as the 2018/2019 models. Over 45 mph and/or hit a bump and the Jeep wobbles uncontrollably and won’t stop until you slow to almost a stop. Incredibly dangerous for highway driving. There are no warning signs before it happens. This happened to me on a congested and fast moving highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580082March 29, 2024
SUSPENSION
Known Jeep “death wobble” Sudden violent shaking after hitting pothole or uneven surfaces
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579935March 28, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler Sport. The contact had experienced the failure causing the transmission to slip while shifting gears. The contact received notification of NHTSA Campaign Number: 23V116000(Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 22,000. The VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579676March 27, 2024
SUSPENSION
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel began shaking violently, making it difficult to steer the vehicle. The vehicle was taken to a dealer where the air was bled from the dampener and the tires were rotated. Additionally, there was a crack in the ball joints, and it was diagnosed that the steering dampener needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579575March 26, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579323March 25, 2024
STEERING, SUSPENSION, WHEELS
Jeep will occasional shake violently at approximately 60 MPH. Had vehicle in to dealer in July 2023. Dealer said problem fixed. Most recent incident March 19th. Commonly referred to as Jeep “death wobble.” Vehicle in shop again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579085March 23, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Been waiting since early January for Freehold Jeep to repair the recall with the hybrid batter, risk of fire while ignition is on or off. They are not calling me back to get this fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578833March 22, 2024
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact was notified of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and the contact was initially informed that parts were available to service the recall. The contact attempted to schedule an appointment to have the recall serviced, the contact was later informed that the manufacturer had not authorized the release of the parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available until the middle of the year. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578674March 21, 2024
UNKNOWN OR OTHER
Took my jeep Wrangler 4xe for the [XXX] recall fix to Cole Chrysler Dodge Jeep dealership in San Luis Obispo California. My vehicle was returned to me in less than 4 hours of drop off with a depleted electric battery. The recall fix was not done correctly per Stellantis instructions. I’ve opened up a formal case with Jeep cares but no contact has been made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578628March 21, 2024
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 70 MPH, the vehicle drove over a bump and experienced a death wobble. The contact then decelerated the vehicle to 45 MPH and was able to correct the failure. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 38,000. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578279March 19, 2024
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
After a period of 10 minutes in stop-and-go traffic, a shift warning light indicated on the warning panel. All the lights for the gear shift lever would light up individually. The vehicle turned off the stability control system and indicated a warning to proceed driving however the vehicle may not be able to shift into park. After about 3 miles of driving, it felt like the power steering stopped working and it was extremely difficult to control and turn the vehicle. It also felt like the vehicle would not shift properly. Once the vehicle was to the side of the road, it indicated that the vehicle was not in park despite moving the gear shift lever to park. The vehicle would not turn off of accessory mode. Had whatever happened to the power steering happened at any higher rate of speed, the vehicle would have been impossible to control in a turn or traffic. It took every bit of arm strength to coax the vehicle to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578229March 19, 2024
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the entire vehicle began to shake while driving over a bridge. The contact stated that no warning lights were illuminated prior to the failure. The contact stated that the vehicle was taken to the dealer however, the failure could not be duplicated. The failure continued and the vehicle was taken back to the dealer where it was diagnosed with a bent tie rod. The tie rod was replaced; however, the failure persisted. The vehicle was taken back a third time to the dealer and the contact was informed that the steering wheel damper needed to be replaced; however, the part was on backorder. The manufacturer was made aware of the failure, but no case was opened. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578208March 19, 2024
ELECTRICAL SYSTEM
jeep was unable to remedy this issue for 6 months, since November 2023. I called and they gave me the run around. They wanted to charge me fees to rent a car instead of driving mine and I paid $600/month as a premium to have a EV just to have to fill it up with gas because they didn't have any remedy for 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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