Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11502874January 20, 2023
ELECTRICAL SYSTEM
For several months the vehicle will randomly throw of multiple warnings while driving such as, service gaer shifter, may not be able to shift until your destination, traction control not working, abs not working, high speed fan randomly turns, windshield wipers randomly come on. Several times I even lost power steering while driving. This was very scary and unsafe as I had a very hard time turning off the main road into a parking to wait it out. Tool vehicle to dealer with no results. This is not a new issue. There are various on-line forums with many many people having the same issue and same results from dealers- Nothing. The manufacture has to be put on notice and figure this out and issue a recall to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502659January 19, 2023
STEERING, SUSPENSION
This vehicle is not safe due to the "death wobble". My 2018 Jeep Wrangler with only 36,000 miles has become unsafe to drive. Anytime it's driven over 30 mph there is an almost uncontrollable, violent shaking that occurs. What is being done about this? Is it going to take serious injury or death to happen for this to be recalled?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502348January 18, 2023
ELECTRICAL SYSTEM
As I was driving, all my warning lights started going off. The dash said everything was unavailable (disconnect sway bar, traction control, shifter, etc). Power steering went out and the car was put into auto park while moving and the shifter wouldn’t work. Windows wouldn’t work, radio volume started changing, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502113January 17, 2023
UNKNOWN OR OTHER
Had a diagnostic done for a leak that had happened yesterday. It is the Oil filter housing under intake. From 13-17 there ARE recalls on this but for an 18 there isn’t. There was an unidentified smell when I got out of the vehicle. There were No warnings on my Jeep. I came out to my Jeep hours after to see a leak under my Jeep. Looked under and It is all over my transmission and oil pan. Very little on the ground but left with no oil in my Jeep. If it did not start dripping from those parts I never would have known about a leak and it could have blown the engine in so blowing up my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502265January 17, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
As I was driving, the ABS failed then multiple warning lights displayed and the power steering failed completely. Initially, I could not get the car to turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500724January 8, 2023
ELECTRICAL SYSTEM
2018 Jeep JLU Sahara 3.6 - Several weeks prior to January 2022 I noticed the Electronic Stop Start ESS feature was no longer working. There was also a message indicating the ESS was not working due to the battery charging. I took the Jeep to my mechanic (Not Jeep dealership mechanic) on January 14, 2022. The main battery voltage was checked and was above 12.7 volts. The auxiliary battery was checked and was approx 10.5 volts. I decided to replace the the auxiliary battery. Once replaced the ESS system started to work again and all electronic features returned to normal. Sometime in November 2022 the ESS stopped working. The ESS error message returned indicating the ESS was not working due to the battery charging. In late December 2022 the Jeep had a dead main (original) battery. The main battery was jumped and the vehicle started and ran normally for about a week. The voltage was checked several times using the voltage meter in the settings menu. Each time the voltage showed reading above 14 volts. One week after the first dead battery the battery went dead again. It was jumped again and started. The vehicle remained on and in park for one hour and was then driven. During the test drive I stopped the Jeep momentarily in the roadway to check the ignition. The Jeep did not start and could not be jumped. As a result of the battery failure my vehicle was blocking the roadway and could not be shifted out of park and into neutral. This was a dangerous situation. Later the voltage on both batteries was checked. The main batt voltage was 10.5 and the aux battery was 10.8 volts. This is a 2018 Jeep JLU. The first aux battery failed and was replaced in January 2022. The second aux battery has failed and will be replaced in January 2023 along with the main (original) battery. Three battery failures in one year is not acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500466January 6, 2023
STEERING, SUSPENSION
I purchased my 2018 Jeep Wrangler 4 door Saharah Unlimited summer of 2022. The vehicle had less than 10k miles on it when I purchased the vehicle. Vehicle runs really well and alignment seems to be perfect. But occasionally at freeway speeds, usually anytime above 40mph. If I hit a bum (even road reflectors), either on a straight road or in a turn. I'll get a really violent shaking. I can get the shaking to stop by slowing down and applying gentle braking with reducing speed. Checked all the suspension connections and seemed tight. But again at speeds usually above 40mph, if I hit a bump or in a tight turn the violent shaking will occur. I've put less than 5k on the vehicle since purchase and the problem still exists. The vehicle is stock, stock tires, and never been offroad. I have changed out the steering dampener and track bar (heard most common problem). But still have this death wobble. Were nervous to take the vehicle on any long road trips with this issue. I saw online possible issues with possible weak welds for the steering mounts (track bar). We really love our Jeep, but not trust taking any long trips out side of where we live.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500495January 6, 2023
STEERING
My car steering started shaking and rattling when I would accelerate above 30 mph. I felt like I was losing control of my car. Upon taking it to a jeep dealership for inspection, they said that my steering dampener needs to be replaced. There’s also a nationwide shortage of this part and so the waiting list could take over two months plus time to get the replaced part. It’s like several jeeps are experiencing this and it’s unsafe conditions to drive under there needs to be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500248January 5, 2023
SUSPENSION
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 60 MPH, the vehicle experienced a death wobble. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and received unknown repairs. The vehicle was repaired but continued to experience a failure. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500277January 5, 2023
POWER TRAIN, UNKNOWN OR OTHER
This vehicle has undergone two recalls for an issue involving the clutch and other parts in the same vicinity blowing apart, shooting out like a grenade, and causing catastrophic damage to the transmission, hoses, and whatever else might be in the way of the projectiles. This happened to me after I bought the car used, with very low mileage, and still under power train warranty. The dealer balked at first and tried to blame my tires until I mentioned the recalls. They then fixed it under the power train warranty. No less than 2 weeks later the same exact issue occurred yet again! (I had been nowhere near the clutch pedal and had not shifted for quite some time during either occurance) I pulled over immediately and shut down because I knew what had happened. It felt exactly the same. Now the dealership is insisting this isn't the case and that I get my auto insurance carrier involved. Simply because it projected a different way!!!!! I have been driving a manual transmission for almost 30 years now and have NEVER had any kind of issues in the past with any vehicles I have driven. This is ridiculous! Does someone have to lose their life before anything real is done?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498782December 25, 2022
POWER TRAIN
Clutch flywheel/ transmission issue. 2nd time in 3 months.The other night when it happened I was on a back road and had been in 4th gear for at least 10 minutes, and going approx 38 MPH. It was cold out. The vehicle decided to only rev as if in neutral when I depressed the gas pedal. I immediately pulled over and saw sparks and smoke again before quickly shutting her down. This time I not only felt that same thud, but also what felt like a cable and a spring break loose. The clutch was at half mast with some resistance left to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498526December 22, 2022
STEERING
when going over rough road or bumps, potholes etc there is a loud noise under the front of the Jeep. Steering is effect at times by shaking. Upon inspection by mechanic was told the tie rods were the culprit and would need to be replaced. Was also told that these parts are not lasting long on the newer Jeeps. 2018 Jeep Wrangler JK Sport with 36000 miles. Was told by mechanic that it will take 1.5 - 2 months to get parts due to there already being over 2300 orders for the parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498545December 22, 2022
STEERING
Steering Dampening system keeps failing causing the known effect called the "Death Wobble" as the Jeep Wrangler will violently shake at certain speeds or after hitting a bump int he road. The dealer has fixed the problem Twice and now the vehicle is back in the dealer with being fixed for the third time. The dealer is telling us that it is out of the warranty period and will cost $3,200 to repair. This is unacceptable for jeep to have failed the first 2 times to repair the issue. This is a big safety issue as when we are driving down a highway the jeep will start to violently shake and we have to slow down to under 40 mph to gain control which is a major hazard to other driver safety as well as our own safety. The steering damper was replaced at 5,000 miles and then again at 18,000 miles. The car currently has 30,300 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497924December 18, 2022
POWER TRAIN
The 4 wheel drive grinds when shifting from 2 to 4 wheel drive and will frequently shift out of 4 wheel drive on it's own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497853December 17, 2022
SUSPENSION
In right lane of US19 south bound at about 58 mph, experienced extreme frame vibration after driving over deterioration of asphalt portion of road (which I have driven over hundreds of times with no abnormal effect). Immediately de-accelerated and pulled over into the grassy area of the shoulder of the road. Got out to inspected vehicle, especially the front end structure and wheels for any sign of damage; I could find none. Carefully drove the Jeep home and again inspection the undercarriage of the vehicle for any sign of damage; none found. Took the Jeep into a local shop for extensive inspection of the the vehicle suspension, steering, tires, etc. for any indication of damage which would have caused the above situation; none was found. Even when I drove the Jeep after the situation, it drove normally. I had taken the Jeep in for the 48CHZ: Recall v88 recall on 20Apr20 and 48CHZ: Recall y95 (reconfiguration or power steering assist/ElectroHydraulic Power Steering (EHPS) calibrations) on 2Jul18. I am a retired Marine Corps Officer and I do not do any "off roading" driving with my Jeep, only normal Hi-way driving. I have done no modifications to the front end/lift of the Jeep. Therefore, I am concerned why I have experienced this condition; possible the "Death Wobble" even though I have had the recall "fix". I can only deduce that I experienced what was called the "Death Wooble" which the Jeep JL was experiencing when it first came out. My Jeep only has 27,318 miles on it. Thank you for your time in this matter and I look forward to receiving some form of response. Respectfully, [XXX] LtCol. USMC Retired INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497635December 15, 2022
STEERING
I took my jeep in to have the oil changed, and the tires rotated. When I left the dealership and got on the highway going around 70 mph, the jeep begin to shake. I had to pull over to the side of the road. I’m being told it is the steering damper. According to some research I’ve done online, there was a period of time. The dampers were being replaced for free if you had an issue. I am having an issue now. What do I do? V41?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497176December 13, 2022
UNKNOWN OR OTHER
I had just purchase this used with 19000 miles on it. It had already had all of the recalls performed for the clutch. I was on the highway in moderate traffic, when the clutch suddenly fell to the floor for no reason as I had already been in fifth gear for a while. Then the vehicle lost all power and there was a clanking noise and it seems like it was on fire with all the smoke billowing. I miraculously made it from the high speed lane over to the slow lane and luckily there was an off-ramp right there. It only made it about 50 ft and died. By the time the dealer looked at it and told me there was thousands of dollars worth of damage I couldn't believe it. All over the same thing that had been issued recalls twice already. Luckily it still was under the powertrain warranty and they took it easy on me with the rest of the parts that weren't covered. But the transmission bellhousing was sheared in half by the clutch plate or something, it cracked my thermostat housing and my thermostat . We thought there was going to be engine damage as well. The entire transmission needed to be replaced due to the fact that the clutch flywheel had broken its teeth or something like that. The entire thing was just a major, major mess. The dealership had it for over 2 months and the rental fees were killing me. The entire thing was just so disastrous. I'm just glad that it didn't kill anybody.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496488December 7, 2022
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 20 MPH, he felt a tug and heard a loud banging sound coming from under the hood. There was no warning light illuminated. The contact veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the clutch had overheated and exploded, causing damage to the transmission. The dealer diagnosed that the clutch and the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V124000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that only the cost to replace the transmission was covered. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496167December 5, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
I own a 2018 Jeep Wrangler JL (4-Door) that I bought new. It only has 7,522 miles on it and has never been off-road. On 12/3/22, I was driving on the interstate at the speed of 70 mph when my jeep began shaking vigorously and the steering became almost uncontrollable. I had to take evasive action, move over to the far right lane and slow my speed rapidly. Once my speed was under 30 mph, my jeep began driving normally again. This occurred when I drove over the beginning of a small bridge where there was a minimum change of the driving surface. As I continued driving on the interstate, the same action occurred when I drove over the next change in the surface road. This time I was only traveling at 50 mph and had to slow down to 20 mph to get the vigorous shaking to stop. I took it to my local Jeep Dealership today (12/5/22). After they inspected my jeep, I was advised that the steering damper was weak and outdated. I was also advised that they had already replaced the steering damper once due to the "customer satisfaction note" issued by FCA. The dealership then stated that FCA has revised the steering damper since the one that was replaced under the note but that I would have to pay for this repair because FCA hasn't issued a recall or safety notice regarding this known issue. At the low miles of 7,522 on a Jeep Wrangler that I bought brand new, I am going to have to pay for a repair to a known safety issue. Even after replacing the steering damper that they knew was defective once, I am going to have to pay for a 3rd steering damper that has been revised because the 2nd one put on by FCA was defective. This is a serious safety issue and is known by FCA but they are refusing to admit the issue and are making their customers pay for their defects. I will include a copy of my service report from the Jeep Dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495505November 30, 2022
STEERING
I had experienced the "death wobble" when I first bought my 2018 Jeep Wrangler JL in 2018. A recall repair was done replacing the dampener. Here we are in 2022 and I am beginning to experience the death wobble again. The dealership says the dampener is bad and Chrysler will not replace it. I don't think the "dampener" is the issue. It will be at my expense to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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