Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#10957130February 26, 2017
FUEL/PROPULSION SYSTEM
THE CAR WILL BEGIN TO ACCELERATE ON ITS OWN WHILE DRIVING AND THE ONLY WAY TO STOP ACCELERATION IS BY BRAKING. IT HAS BEEN IN THE SHOP SEVERAL TIMES. WE ARE TOLD THEY REPLACED THE THROTTLE BODY AND IT STOPPED FOR A FEW MONTHS BUT IS NOW DOING THIS AGAIN. ALSO THE VEHICLE WILL DOWN SHIFT TO FIRST GEAR AT RANDOM TIMES...UPDATED 06/06/17 *BF UPDATED 10/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950125February 7, 2017
ENGINE
ENGINE TICKING ON LEFT SIDE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 3.6 PENSTAR ENGINE. I'VE TAKEN IT TO TWO DIFFERENT JEEP DEALERSHIPS AND BOTH OF THEM SAID PRETTY MUCH THAT THIS IS SOMETHING I'LL JUST HAVE TO DEAL WITH. THAT IS TOTALLY UNACCEPTABLE. THIS WAS OVER A 30 THOUSAND DOLLAR INVESTMENT. THIS JEEP DIDN'T HAVE THIS PROBLEM WHEN I PURCHASED IT OTHERWISE I WOULDN'THAVE BOUGHT IT. LOOKING TO THE NHTSA FOR A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949149February 2, 2017
UNKNOWN OR OTHER
GEAR SHIFTER "SLIPPED" TO THE LEFT. I WAS ONLY ABLE TO USE 1ST AND 3RD GEARS! WHEN USING 1ST GEAR, THE GEAR SHIFTER WAS AGAINST MY RIGHT KNEE!! I WAS NOT ABLE TO "FIND" 2ND GEAR! I TOOK MY JEEP TO THE DEALERSHIP FOR REPAIRS AS IT IS NOT SAFE TO DRIVE! "INVESTIGATING" ONLINE, SPECIFICALLY WRANGLER FORUMS, THERE ARE OTHER DRIVERS WHO HAVE HAD THIS PROBLEM. IT SEEMS THERE IS A FAULTY BUSHING THAT BREAKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944564January 12, 2017
UNKNOWN OR OTHER
MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR 2 DAYS AND WON'T BE ATTENDED TO FOR ANOTHER 3 DAYS ACCORDING TO SERVICE MAN. I JUST PURCHASED THIS VEHICLE AND NEED ANSWERS ASAP ON WHATS GOING ON? AND WHEN I WILL GET MY VEHICLE BACK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939731January 4, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10936847December 22, 2016
EXTERIOR LIGHTING
HEAD LIGHTS EXTREMELY POOR LIGHTING AND VISIBILITY. CAN LEAVE HIGH BEAMS ON AND NO ONE FLASHES ME TO CHANGE TO LOW BEAMS. I FIND IT VERY DANGEROUS TO DRIVE AT NIGHT. WE LIVE IN THE MOUNTAINS WHICH IS WHY WE PURCHASED THE JEEP IN THE FIRST PLACE. WE HAVE HAD THEM CHECKED AT DEALERSHIP AND THEY SAY NOTHING IS WRONG. I FEEL THAT JEEP NEEDS TO RECALL HEADLIGHTS AND REPLACE WITH A BETTER LIGHT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935138December 13, 2016
AIR BAGS, ELECTRICAL SYSTEM
TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934914December 12, 2016
AIR BAGS, SEAT BELTS
OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929690December 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928871November 30, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO AVOID A DOG AND DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN ARM FROM WRIST TO ELBOW, A CONCUSSION, AND OTHER BRUISES. MEDICAL ATTENTION WAS REQUIRED, INCLUDING POTENTIAL SURGERY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE FAILURE MILEAGE WAS 17,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10928584November 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT 40 MPH, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10917290October 19, 2016
STRUCTURE:BODY
THE FREEDOM TOP LEAKS WHEN IT RAINS WHICH CAUSES WATER TO LEAK INTO THE RADIO, DASHBOARD AND ON TO THE FLOOR. I'VE HAD IT SERVICED ONCE AND IT CONTINUES TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913661October 4, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR PANEL WAS EXTREMELY SHARP AND CONTINUOUSLY INJURED THE REAR SEAT PASSENGER UPON EXITING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112. UPDATED 01/05/2017*CT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10903550September 4, 2016
POWER TRAIN
MANUAL TRANSMISSION GEAR SHIFT LEVER GETS REALLY SLOPPY GEAR SHIFT ALMOST HITS FLOOR AND ROTATES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903193September 2, 2016
POWER TRAIN
BROKEN SHIFTER. WAS OUT IN THE COUNTRY AND AFTER LUNCH I WAS ABOUT TO START DRIVING BACK HOME AND FELT THE SHIFTER KINDA LOOSE. AS I PULLED INTO THE HIGHWAY I NOTICED I WASN'T ABLE TO SHIFT 5TH OR 6TH GEAR AND THEN NOTICED THE SHIFTER WAS ABLE TO ROTATE... CRAZY. IT WAS VERY DIFFICULT TO SELECT A GEAR, GOOD THING IS THAT I WAS ALREADY ON THE HIGHWAY AND NO NEED TO DOWNSHIFT ALTHOUGH HAD TO DRIVE ONLY IN 5TH GEAR AS IT WAS IMPOSSIBLE TO SELECT 6TH GEAR. I AM CLOSE TO THE HIGHWAY SO AS SOON AS I PULLED OFF THE HIGHWAY, I DROVE HOME; IT WAS A BIT SCARY; I THOUGHT I HAD BROKEN SOMETHING. AS SOON AS I GOT HOME AND PARKED MY JEEP I CONTACTED A COUPLE OF FRIENDS AND TOLD ME TO EITHER TAKE IT TO THE DEALER THE NEXT DAY OR CALL ROADSIDE ASSISTANCE AS MAYBE A TOW TRUCK WOULD BE NEEDED. NEXT DAY IN THE MORNING, DECIDED TO GIVE IT A TRY AND DROVE IT, VERY CAREFULLY, TO THE DEALER (IS LIKE 3 MILES AWAY FROM MY PLACE). ONCE THERE, THE TECHNICIAN TOLD ME SHE HADN'T SEEN OR KNOWN OF A SIMILAR ISSUE AND THAT YES, THE SHIFTER WAS EITHER LOOSE OR BROKEN. FIXED UNDER WARRANTY IN 4 DAYS, NO EXPLANATION. I TOLD HER WHEN I PICKED IT UP THAT TO ME IT WAS A SAFETY ISSUE AND I HAD DROVE IT WITHOUT KNOWING THE FULL EXTENT OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903154September 1, 2016
POWER TRAIN
THE SHIFTER ON MY MANUAL 2016 JEEP WRANGLER BROKE TODAY WHILE I WAS GETTING ON THE HIGHWAY. IT ALMOST CAUSED A BAD ACCIDENT. THERE ARE 4,000 MILES ON THE CAR. IT FELT LIKE IT BECAME DISENGAGED AND WAS TURNING SIDEWAYS AND MAKING CRACKLING SOUNDS, LIKE BROKEN BONES. IT BECAME DIFFICULT TO PUT INTO GEAR OR TO KNOW WHICH GEAR THE CAR WAS IN. I MANAGED TO PULL OVER AND AM WAITING FOR ROADSIDE ASSISTANCE. A QUICK GLANCE THROUGH A JEEP FORUM AND I FOUND MANY OTHERS WITH THE SAME EXACT DESCRIPTION. ALL 2016 JEEP WRANGLERS. THEY MENTION HAVING TO REPLACE A FAULTY PART (52060064AG). ISSUES ARE STARTING TO BECOME WELL DOCUMENTED HERE: HTTP://WWW.WRANGLERFORUM.COM/SHOWTHREAD.PHP?P=27212978
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898450August 25, 2016
POWER TRAIN
MANUAL TRANSMISSION WILL NOT STAY IN REVERSE AND POPS OUT OF GEAR. WHEN BACKING UP YOUR HAVE TO HOLD IT IN WHICH TAKES ALOT OF FORCE BUT STILL POPS OUT 95% OF THE TIME. BEEN THIS WAY SINCE WE BOUGHT IT. ONLY 3500 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898457August 25, 2016
STRUCTURE:BODY
HARD TOP LEAKS AROUND THE FREEDOM PANELS EVERYTIME IT RAINS CAUSING THE SEATS, FLOOR AND DASHBOARD TO GET WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898206August 24, 2016
UNKNOWN OR OTHER
JEEP LEAKS EVERYTIME IT RAINS. LEAKS ON BOTH SIDES BUT PASSENGER SIDE IS THE WORSE. SOAKS THE FLOORS AND PASSENGER SIDE SEAT. DRIPS OUT FROM UNDER THE DASH AS WELL ON PASSENGER SIDE. WATER CAN CAUSE ELECTRICAL ISSUES UNDER THE DASH, MOISTURE IN FLOOR AND SEAT CAUSE THE WINDOWS TO FOG UP AT TIMES WHICH MAKES IT DIFFICULT TO SEE OUT OF, AND PRESENCE OF A MILDEW SMELL WILL EVENTUALLY TURN INTO MOLD. VEHICLE HAS BEEN IN SHOP MANY TIMES AND STILL NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897859August 23, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHEN THE DEFOGGER WAS ACTIVATED, IT FAILED TO RESPOND. AS A RESULT, THE VISIBILITY THROUGH THE FRONT WINDSHIELD WAS OBSCURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,619.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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