Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#11016588September 14, 2017
STRUCTURE
2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO ELECTRIC WINCH RECALL. *LD THE CONSUMER STATED THE IN ORDER TO PERFORM THE RECALL THE ELECTRIC WINCH WOULD HAVE TO BE REMOVED AND REINSTALLED AT THE OWNER'S EXPENSE. UPDATED 09/14/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021370September 4, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
MY 2016 JEEP WRANGLER UNLIMITED WAS PARKED IN AN ALMOST PERFECTLY FLAT PARKING LOT, LOCKED, WITH NO ONE IN THE VEHICLE. THE EMERGENCY BRAKE WAS NOT ON. THE KEYS WERE NOT IN THE VEHICLE. IT BEGAN TO ROLL AWAY BACKWARDS OVER A HILLSIDE, ABOUT A 20 FOOT DROP, INTO THE MIDDLE OF A BUSY ROADWAY. THE JEEP LANDED ON THE BACK BUMPER/BACK DOOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11011285July 28, 2017
STEERING:COLUMN
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. AFTER ACTIVATING THE TURN SIGNAL, IT WOULD NOT DISENGAGE. THE FAILURE OCCURRED WITHOUT WARNING. THE AUGUSTA CHRYSLER DEALER WAS CONTACTED AND DIAGNOSED THAT THE STEERING COLUMN MODULE NEEDED TO BE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004245July 11, 2017
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
VEHICLE HAS EXHIBITED MULTIPLE OCCURRENCES OF RAPID ACCELERATION ONCE THE BRAKE PEDAL IS RELEASED. WHILE DRIVING DOWN THE ROAD, THE ENGINE LIGHT AND THE ENGINE CONTROLLER LIGHT WILL SUDDENLY COME ON AND THE VEHICLE WILL SEEM TO LOOSE POWER. APPLYING THE BREAK TO SLOW THE VEHICLE DOES NOT SEEM TO HELP AS THE VEHICLE WILL BEGIN TO ACCELERATE BACK UP TO DRIVING SPEED ONCE THE BRAKE PEDAL IS RELEASED (ALMOST LIKE WHEN THE CRUISE CONTROL RENEGADES. THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE WAS TAKE TO THE JEEP DEALER WHERE'RE THEY RESET THE CODE SEVERAL TIMES AND RELEARNED THE PEDAL POSITION SENSOR WITH A FIRMWARE REBOOT. THIS HAS NOT FIXED THE ISSUE AND JEEP IS NOT ABLE TO IDENTIFY THE CAUSE. THIS PROBLEM CAN CAUSE AN ACCIDENT AS THE VEHICLE HAS SUDDENLY ACCELERATED UP TO 30-35 MPH WHEN TURNING INTO PARKING LOTS OR AWAY FROM STOP SIGNS. THIS ALSO HAPPENS WHEN IN PUTTING THE VEHICLE IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995505June 16, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,530.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995063June 14, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE GEAR SHIFTER FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE LOCAL DEALER (FIRST CHRYSLER DODGE JEEP RAM LOCATED AT 280 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760; (508) 316-8400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994236June 9, 2017
AIR BAGS, SEAT BELTS
I RECEIVED THE RECALL FOR NHTSA 16V-734 AND THE DEALER REFUSED TO PERFORM RECALL WITH OUT ME PAYING MORE THAN $300 BECAUSE MY AFTER MARKET BUMPER WITH INTEGRATED CRUSH CANS WOULD BE TOO HARD FOR THEM TO WORK ON. IT IS AN ARB BUMPER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993249June 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, ANOTHER VEHICLE SWITCHED LANES IN FRONT OF THE CONTACT AND ABRUPTLY DEPRESSED THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10992790June 2, 2017
VEHICLE SPEED CONTROL
GETTING ON THE HIGHWAY I REACHED THE SPEED LIMIT AND MERGED INTO THE RIGHT LANE, WHEN I EASED OFF THE THROTTLE I NOTICED THAT THE THROTTLE PHYSICALLY STAYED IN PLACE AND THE VEHICLE KEPT ACCELERATING. I TAPPED THE BREAKS AND RECEIVED THE THROTTLE POSITION INDICATOR ALARM. I LOOKED AHEAD TO SEE HOW MUCH ROOM ON THE ROAD I HAD AND WHERE OTHER VEHICLES WERE, AND I HAD SOME ROOM. LOOKING AT THE THROTTLE PEDAL I SAW NO REASON WHY IT WOULD BE STUCK IN POSITION, THE MOPAR RUBBER MATTS FOR JEEP HAVE A CUT AWAY AS TO NOT BE IN THE WAY OF THE PEDAL. I THROUGH THE JEEP IN NEUTRAL (ITS AN AUTOMATIC) AND SLAMMED THE THROTTLE PEDAL SEVERAL TIMES WITH MY FOOT AND IT RELEASED AND RETURNED TO IDLE POSITION. AFTERWARDS I PLACE THE GEAR IN DRIVE AND REGAINED CONTROL. THE JEEP DEALERSHIP IN HARRISONBURG SAID THE FLOOR MATS ARE AFTERMARKET AND WERE THE CAUSE. ALTHOUGH THE CUTAWAY IS CLEAR. THIS IS THE FIRST TIME THIS HAPPENED, ALTHOUGH OTHER I HAVE READ HAD THE SAME PROBLEM. IT WAS TERRIFYING AS THE JEEP WENT UP TO 80 MPH IN A 60 MPH ZONE BEFORE I ARRESTED THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990465May 18, 2017
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND, UPON RELEASE, THE VEHICLE FAILED TO SLOW DOWN. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT ALSO FAILED TO SLOW DOWN THE VEHICLE FOR APPROXIMATELY 20 SECONDS. WHEN THE ACCELERATOR PEDAL WAS RELEASED, A RED LIGHTING BOLT WARNING INDICATOR ILLUMINATED, INDICATING THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO A DEALER AND A COMPUTER IN THE VEHICLE WAS REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980216April 24, 2017
POWER TRAIN
SHIFT LEVER ROTATES 180 DEGREES LEFT AND RIGHT WHEN SHIFTING FROM GEAR TO GEAR MAKING IT VERY DIFFICULT TO DRIVE. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979167April 18, 2017
AIR BAGS, SEAT BELTS
ON JANUARY 30, 2017 ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND STOPPED. I HIT THAT VEHICLE WITH MY 2016 JEEP WRANGLER AT ABOUT 30-35MPH. THE IMPACT TOTALED BOTH VEHICLES. MY JEEP'S FRAME WAS BUCKLED AND TWISTED ALL OF THE WAY TO THE REAR BUMPER. THE REAR BODY MOUNT BOLT WERE EVEN BENT. THE AIRBAGS DIDN'T DEPLOY AND THE SEAT BELTS DIDN'T PRETENSION. I HIT THE DASH WITH BOTH KNEES AND GOT ABDOMINAL MUSCLE INJURIES AS WELL AS SEVERE WHIPLASH. I AM STILL UNDER A DOCTOR'S CARE FOR MY INJURIES INCLUDING A PINCHED NERVE BETWEEN C5-C6. FCA OPENED AN INVESTIGATION AND SENT ME A LETTER STATING THAT "THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG AND AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT". THE IMPACT BUCKLED MY FRAME AND TOTALED A 5 MONTH OLD VEHICLE, BUT FCA WANTS ME TO BELIEVE THAT IT WASN'T SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. FCA IS EITHER BEING DECEPTIVE OR THEIR VEHICLES ARE SIMPLY UNSAFE. EITHER WAY, DUE TO THEIR DECEPTIVE ACTIONS, IT IS IMPOSSIBLE TO KNOW HOW MANY ACCIDENTS ARE TRULY RELATED TO THIS VEHICLE DEFECT. I FOUND OUT ABOUT THE RECALL (S76) THE WEEK AFTER MY ACCIDENT WHEN I FILED A COMPLAINT WITH FCA. MY VEHICLE WAS IN THE DEALERSHIP FOR ITS FIRST OIL CHANGE TWO WEEKS AFTER THIS RECALL WAS ISSUED, BUT IT WASN'T REPAIRED AND I WASN'T INFORMED OF A RECALL. I RECEIVED MY RECALL NOTICE TODAY, 74 DAYS AFTER MY ACCIDENT. I HAVE THE POLICE REPORT, PICTURES OF THE JEEP AND THE FRAME, THE INSURANCE ADJUSTER'S CELL PHONE NUMBER AS WELL AS ALL CORRESPONDENCE WITH FCA, SHOULD YOU WANT IT...UPDATED 05/09/17 *BF UPDATED 9/27/18*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10968778March 27, 2017
UNKNOWN OR OTHER
TICKING NOISE FROM ENGINE. REPLACED ALL LIFTERS AND ROCKER ARMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968488March 25, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
WHEN THE JEEP IS STOPPED AND YOU WANT TO GET OUT OF THE FRONT OR REAR DOOR. AT THE DOOR THRESHOLD WHEN YOU STEP ON THE CARPET IT WILL COLLAPSE AND GIVE YOU ABOUT A 1-INCH SPACE WHICH CAUSES YOU TO TRIP. I ASK THE SERVICE CENTER AND JEEP ABOUT THIS ISSUE AND THEY SAID SO WHAT THIS IS THE WAY IT WAS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968363March 24, 2017
STEERING, SUSPENSION
JEEP DEATH WOBBLE. NORMAL DRIVING CONDITIONS ON THE FREEWAY, WHEN THE ENTIRE STEERING SYSTEM STARTED SHAKING VIOLENTLY. ALMOST CAUSED A HORRIFIC CRASH AT 70 MPH....AND THIS IS THE 5TH TIMES IT HAS HAPPENED IN THE LAST 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967445March 21, 2017
AIR BAGS
CURRENTLY A RECALL FOR A SENSOR OF THE AIRBAGS. I INSTALLED MOPAR LED HEADLIGHTS. THEY SAY THE HEADLIGHTS GET DESTROYED DURING THE FIX AND THEY PUT STOCK HEADLIGHTS BACK IN, NOT WHAT I CURRENTLY HAVE. THEY ARE FACTORY MADE MOPAR HEADLIGHTS THAT COST APPROX $950.00. I DON'T WANT TO GET THIS RECALL DONE BECAUSE I DON'T THINK I SHOULD LOSE OUT ON THAT MUCH MONEY. CHRYSLER DESIGNED THESE HEADLIGHTS SO THAT CAN ONLY BE PUT IN ONCE. THEY SHOULD SUFFER THE CONSEQUENCES OF THAT DESIGN BY REPLACING THEM FOR A SAFETY RECALL, NOT HAVE ME LOSE OUT ON THE MONEY I SPENT MAKING MY VEHICLE SAFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965892March 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), WHEELS, UNKNOWN OR OTHER
TRAVELING ON A TWO LANE HIGHWAY UNDER CLEAR CONDITIONS, MID-DAY, LIGHT DRIZZLE, THIS 2016 JEEP WRANGLER 4WD WITH LESS THAN 5,000 MILES ON IT HYDROPLANED INTO AN ON-COMING SEMI TRACTOR TRAILER RESULTING IN A HEAD ON COLLISION AND ROLLOVER. NO OTHER CAR IN FRONT OF NOR BEHIND THIS VEHICLE HAD HYDROPLANING ISSUES. THIS VEHICLE WAS TOTALED AND THE DRIVER CRITICALLY INJURED WITH LONG TERM DISABILITY PROGNOSIS. INVESTIGATE THE FOLLOWING FOR FAILURES & SAFETY RISKS: 1. TIRES (LESS THAN 5,000 MILES ON THEM) 2. FACTORY INSTALLED SOFTWARE DESIGNED TO TAKE CONTROL OF VEHICLE 3. ROAD RESURFACING
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10958904March 6, 2017
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), STEERING
2016 JEEP WRANGLER RUBICON UNLIMITED. PRIOR TO PURCHASE, THE TRACTION LIGHT WAS ON. NOT EVEN 5 MILES AWAY FROM THE DEALERSHIP ON THE HIGHWAY, THE VEHICLE HAS EXTREME SHAKING OF THE STEERING WHEEL, THE VEHICLE VEERS TO THE RIGHT WITHOUT THE STEERING WHEEL TURNING TO THE RIGHT, REAR TRACTION SLIPPAGE, AND A LIT TRACTION LIGHT ON THE DASH. THIS HAPPENED ON A DRY, SMOOTH, STRAIGHT- STRETCH OF HIGHWAY (65-70MPH) COMING HOME FROM PURCHASING THE VEHICLE. VEHICLE WAS TAKEN TO A DEALERSHIP, WHERE THE DEALERSHIP SAID THE LIT TRACTION LIGHT WAS PROBABLY THE PROBLEM AND FACTORY RESET THE VEHICLE AND SAID THE VEHICLE WAS PERFECT. 4 MILES INTO THE 7 MILE DRIVE HOME, EVERYTHING RECURRED AGAIN MERGING RIGHT TO TAKE A RIGHT HAND HIGHWAY EXIT -RAMP (~67MPH, 185MI). PRIOR TO TOWING THE VEHICLE TO ANOTHER DEALERSHIP, IT IS NOTED THAT WATER IS ACCUMULATING ON THE DRIVER'S SIDE FLOOR AND KEEPS REAPPEARING. THE FREEDOM TOP HAS BEEN IN ORIGINAL FACTORY STATE AND HAS NOT BEEN REMOVED AND REINSTALLED. THE BATTERY WAS ALSO DEAD AT TIME OF TOW AND NEED JUMPSTARTED. THE TRACTION LIGHT WAS LIT ON THE DASH AFTER THE JUMPSTART. THE FAILURE MILEAGE IS 188 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958409March 3, 2017
UNKNOWN OR OTHER
WATER IS ACCUMULATING ON DRIVERS SIDE FLOORBOARD AND KEEPS REAPPEARING. CARPET IS BEGINNING TO SMELL MUSTY. SEEMS TO DEVELOP WHETHER IT IS RAINING OR NOT. THE FREEDOM TOP HAS BEEN IN ORIGINAL FACTORY STATE AND HAS NOT BEEN REMOVED AND REINSTALLED. THIS HAS BEEN HAPPENING SINCE DAY OF PURCHASE. (NEW)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957312February 27, 2017
SEATS
DRIVER SEAT AND PASSENGER SEAT ROCKED FORWARD TO BACK , LOOSE AND A SAFETY CONCERN HAD BACK TO DEALER 3 TIMES , REPLACED SEAT FRAME 1 TIME AND RESULT WAS WORSE THAN BEFORE, WAS TOLD NO ISSUE AND ALL WERE LIKE THAT, SEAT IS A SAFETY CONCERN AS YOU ARE NOT STABLE WHEN DRIVING ------------
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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