Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11705775December 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle experienced multiple simultaneous powertrain diagnostic trouble codes related to oxygen sensors and fuel controls, including O2 Sensor heater circuit high voltage, O2 Sensor circuit high voltage on multiple banks, rich fuel trim condition and manufacturer specific powertrain logic fault. vehicle in stock, under warranty and driven only on city roads. No off-road use or physical damage present. Issue appears to be systemic rather than isolated sensor failure and may involve wiring harness routing, sensor heater control systems or PCM Software logic. Symptoms include persistent check engine light and emission related faults that could lead to catalytic converter damage if left unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705595December 17, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
My vehicle is affected by multiple safety recalls related to the high-voltage battery / charging system. The recall instructions include safety restrictions such as not parking near structures/buildings and limiting/avoiding charging (or following specific charging precautions) due to a potential safety hazard (including fire risk). Despite these warnings, there is no available remedy/repair at this time, and an authorized dealer has confirmed the recalls apply but cannot complete the recall repairs. Separately (and repeatedly), while driving the vehicle has displayed a “STOP SAFELY / PULL OVER” warning message multiple times. Each time this occurs I must pull over immediately due to concern for a sudden loss of propulsion or unsafe operation in traffic. This creates a significant safety risk to me and others because it can occur unexpectedly and could lead to a crash, loss of power, or being stranded in an unsafe location. The condition has been reproduced multiple times. The vehicle is available for inspection. The exact root cause is UNKNOWN at this time, and I have not received a permanent fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705524December 17, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Multiple times when driving, at interstate speeds and highway speeds I have a full loss of power, requiring me to pull to the side of the road and power off the car and power it back on. Turtle mode gets activated not allowing me to go more than 5mph. Not safe at all especially when children are in the car. I have had the dealer look at this multiple times and they continue to say they have updated the system. I cannot imagine a software update will fix the vehicle intermittently losing power. I am a Jeep brand enthusiast but Stellantis missed the boat on this car. They have created an unsafe, unreliable vehicle that is putting my family at risk every time I drive it. Last night I was offered $100 because the EV component shouldn’t be used now, I can’t park it inside, and can’t charge it. It really is almost bait and switch that I bought a vehicle that is not able to be used in the manner it was sold to me for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705490December 17, 2025
ENGINE, BACK OVER PREVENTION: WARNINGS
Car stoped while driving and power was out forced to turn on engine again then able to drive. It happened 7-8 times in 5miles. Had to stopped and started again and again to get my place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705350December 16, 2025
ENGINE
Engine jerks upon acceleration on battery power, feels like a heavy lurch when driving a manual car. It would then refuse to accelerate for a few seconds before being able to drive normally. Attempted to get service at local Jeep dealership who refuses all service on the basis of the current recalls and the Jeep 4xe being a fire hazard while parked. Attempted to resolve this with Jeep directly who promised a buyback of the vehicle because of the 2 open safety recalls being huge safety issues, which they are now refusing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705040December 15, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal ticking sound coming from the engine. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705060December 15, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer where the dealer and was informed that parts for NHTSA Campaign Number: 25V710000 (Electrical System) recall repair was not yet available. The vehicle was not repaired. The contact stated that the vehicle had stalled 3 other times while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705071December 15, 2025
ELECTRICAL SYSTEM, TIRES
The contact owns a 2024 Jeep Wrangler. The c 4XEontact received notifications of NHTSA Campaign Numbers 25V741000 (Electrical System) and 25V527000 (Tires); however, parts for the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705085December 15, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am the owner of a 2024 Jeep Wrangler Rubicon X 4xe (JL PHEV). The vehicle is subject to safety recall 25V‑741 (manufacturer recall 68C) for high‑voltage battery fire risk, and also recall 78C affecting the 2.0L engine. For recall 68C, Jeep and NHTSA instruct owners not to charge the vehicle and to park it outside and away from structures and other vehicles because the high‑voltage battery could fail internally and start a fire, even when parked. This means I cannot safely park in my garage or charge at home. I have a [XXX] infant in the home, so any increased fire risk near the residence is especially concerning. Jeep has not yet provided a final remedy or a clear timeline for a fix for 68C, so this situation is indefinite. In practice, the vehicle now operates as a less‑efficient gas‑only vehicle, with reduced usable range, higher fuel costs, and loss of the plug‑in electric function I paid for. I am also instructed to leave a potentially defective high‑voltage battery pack on my property and outdoors, which feels unsafe for my family. In addition, recall 78C raises concerns about potential engine defects and possible fire risk or major engine damage, further impacting the safety and reliability of this vehicle. My dealer and the manufacturer have confirmed the recalls but so far have not provided a loaner, buy‑back, or other adequate remedy, despite the “park outside / do not charge” safety instructions and the presence of an infant in the home. I am requesting that NHTSA closely review these recalls, the lack of an available remedy, and the real‑world safety and hardship impact on owners who cannot safely park or charge their vehicles as originally intended. On top of this, I put about $10,000 down on the lease expecting to purchase the vehicle as a long‑term PHEV. That down payment now feels like a sunk cost into a product that cannot be safely used as advertised, and the situation is starting to resemble a potential lemon‑law case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705039December 15, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I leased a new 2024 Jeep Wrangler Sahara from Gengras CJDR in Fairfield, CT. I received two catastrophic recall notices from Jeep on Nov. 24th, 2025 and was notified of a third catastrophic recall when speaking to Jeep Customer Care on Nov. 25th, 2025. The first recall notice, # 68C/NHTSA25V-741, pertains to the car's high voltage battery. The HV battery in my vehicle "may become damaged during normal vehicle operation, which could lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from charging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained". FCA US has NO REMEDY at this time. The second recall notice, #A7C/NHTSA25V-710, pertains to the vehicle's HCP randomly resetting, which causes a loss of engine power, regardless of vehicle speed. The vehicle has been updated with "Firmware Over-the-Air" software which may cause incomplete communication between the Telematics Box Module (TBM) and the Hybrid Control Processor (HCP), this condition may cause the HCP to perform a reset. An hcp which resets while driving may cause a loss of drive power which can cause a vehicle crash without prior warning. FCA US has NO REMEDY at this time. I was advised of the third recall notice when I spoke to Carl, of Jeep Customer Care, on November 25th, 2025. I was assigned case #XXX. I was told the third recall involves remnants of sand and finishing debris of the engine block was found to cause the engine cylinders to seize, causing a loss of drive power and possibly a crash as well. FCA US has NO REMEDY for this recall either. My car is a DEATH TRAP! How can Jeep continue to sell a car like this and not face a class action lawsuit? I refuse to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705035December 15, 2025
POWER TRAIN, ENGINE, STEERING
This is a 2024 Jeep Wrangler 4xe. It currently has 22,700 miles on it. These issues began prior to 20,000 miles. The car stops driving with out warning. This has occurred on three occasions, while driving in traffic. It locks up, but power is still working. A message pops up that says put the vehicle in Drive...which it already is. It comes to an abrupt stop. It will not regain power. You have to power on and off multiple times to get it to start. Recently it failed to start (engine). Again, had full power, but the engine would not start. It also will not charge fully to 100%. The display screen will bling or go black, with no power. The steering wheel will shake uncontrollably while driving over 65-70 MPH. These issues began in summer 2025. One incident was in Sept. Oct, Nov, and Dec 13 was the last.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705010December 15, 2025
ELECTRICAL SYSTEM, ENGINE
Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen with the sudden loss of power. With the 68C and 78C major recalls the 4XEs should be a mandatory buyback. They are an overly dangerous vehicle that fit a lemon perfectly. Stellantis obviously have no idea how to fix the dangerous fire issue with 68C. They have tried 3 times and failed. What makes this any different? When is the NHTSA actually going to step in and force them? Now 78C and an engine replacement due to fires . The dealerships and Jeep have no idea. They said it could be years. The are failing to act in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704904December 13, 2025
ELECTRICAL SYSTEM
I am filing this complaint regarding a 2024 Jeep Wrangler 4xe that is subject to an active safety recall for a high-voltage battery defect that can lead to overheating and fire. The manufacturer has acknowledged the defect and issued instructions advising owners not to charge the vehicle and to park it outside and away from structures. At this time, the manufacturer has stated that there is no available remedy for this safety defect. Despite the known fire risk and lack of repair, I am being required to continue leasing the vehicle and make payments, and the manufacturer has refused to offer a buyback, replacement, or penalty-free lease termination because there have been no warranty repair attempts. I am concerned that I am being forced to continue using or storing a vehicle with a known and acknowledged fire risk that the manufacturer cannot currently repair. The restrictions placed on vehicle use significantly limit its safe operation and intended purpose. I am requesting that NHTSA review this situation, as the manufacturer is aware of the safety defect, has no remedy available, and is declining to provide a reasonable accommodation to address the ongoing safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704858December 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
If the jeep is not sagged to park in a garage, how can it be safe to drive on the road? The recalls are not being taken care of soon enough!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704657December 12, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that an unknown over-the-air (OTA) update was sent to the vehicle, and the contact agreed to the update. Soon after the update, the check engine warning light illuminated. In addition, the contact stated that the vehicle shut off while driving 30 MPH. The vehicle was taken to an independent mechanic, who investigated the failure online and discovered that failure was related to the software update that was performed on the vehicle. The contact later received recall notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The vehicle remained with the dealer while the contact obtained a rental out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704684December 12, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate as intended upon depressing the accelerator pedal. In addition, the vehicle jerked and only responded after the brake pedal was depressed twice. No warning lights were illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that on another occasion, the low oil pressure and the TPMS warning lights were illuminated. The vehicle was taken to the dealer; however, the cause of the failure was not determined. Additionally, the contact stated that the engine was consuming an excessive amount of oil. The dealer added oil to the engine. The contact recently noticed that the vehicle was misaligned. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 4,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704689December 12, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical Systems), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 40 MPH, the message "Update Now" was displayed. The contact stated that upon agreeing to the update, the vehicle stalled. The vehicle was restarted, but the vehicle continued to stall. The check engine warning light then illuminated. The vehicle was taken to the residence, where the vehicle was charged. The contact stated that while driving the vehicle the following day, the indicator "Ready" for the headlight failed to illuminate as it normally would. The vehicle was not diagnosed or repaired. The contact stated that while driving 75 MPH on another occasion, the contact observed that the battery level was at 0%, and the vehicle stalled. The vehicle was restarted and steered to the side of the road. The contact was able to drive to the place of employment and charged the vehicle. The contact stated that after charging the vehicle, the check engine warning light illuminated. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704695December 12, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle would lunge forward, and the engine would rev while idling or while parked. The contact stated that the failure required the driver to apply excessive pressure to the brake pedal while coming to a stop. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where the warning lights were reset, but the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Gresham Chrysler Dodge Jeep Ram (855 NE Burnside Rd, Gresham, OR 97030), but the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was filed. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704705December 12, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704797December 12, 2025
UNKNOWN OR OTHER
My Jeep Wrangler 4xe is currently under an active safety recall due to a high-voltage battery fire risk. Stellantis has instructed owners not to park the vehicle near structures and not to charge it until a repair is available. I live in a multi-unit residential building, and it is not possible to park away from structures, which makes it impossible to comply with the manufacturer's safety instructions. I also have a newborn, making this an immediate safety concern.There is no repair available at this time, and no timeline for a permanent remedy. Despite this, I am still required to make full lease payments and retain possession of a vehicle that cannot be safely used or stored. Stellantis has offered only a rental vehicle, which does not resolve the ongoing safety risk, housing limitations, or financial burden associated with this recall. This defect substantially impairs the safe use of the vehicle and poses a fire hazard to occupants and nearby residences. I am requesting regulatory review and assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler