Jeep Wrangler Complaints (2009)
650 consumer complaints on file.
- #10557447December 27, 2013AIR BAGS, ELECTRICAL SYSTEM
STARTING ON 12/23/2013, THE AIRBAG SENSOR DINGED AND BECAME LIT ON DASH, REMAINS LIT FOR ABOUT 8 SECONDS, DINGS AND DISAPPEAR ONLY TO REAPPEAR AGAIN WITH A DING IN ABOUT 8 SECONDS. THIS REPEATS THE ENTIRE TIME WHILE DRIVING. CONTACTED NW JEEP/CHRYSLER AND THEY INFORMED THIS WRITER IT IS LIKELY THE CLOCK SPRING AND THE AIRBAG WILL NOT DEPLOY IF NEEDED. THE DEALERSHIP CONTINUED OF A PRICE AROUND $250 TO FIX IT. I FIND IT HARD TO BELIEVE, KNOWING 07 AND 08 JEEPS HAVE THIS SAME ISSUE, THAT THIS WRITER WOULD BE RESPONSIBLE FOR FIXING A FAULTY SENSOR IMPERATIVE FOR SAFETY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556801December 20, 2013AIR BAGS
I AM WRITING TO COMPLAIN THAT MY 4 YEAR OLD VEHICLE HAS A MAJOR FAILURE IN ITS AIR BAG SAFETY SYSTEM. I'VE CALLED THE DEALER AND ASKED IF THERE WERE ANY RECALLS ON MY SPECIFIC VEHICLE AND WAS TOLD NO. I THEN WROTE TO JEEP WHICH INVOLVED A TIMELY PROCESS OF JOINING A JEEP MEMBER CLUB. AFTER COMPLAINING TO JEEP I WAS TOLD THERE WAS NO RECALL OR WARRANTY LEFT ON MY VEHICLE. HOW CAN YOU SELL A VEHICLE AND OFFER FINANCING BUT THEY CANT WARRANTY A PART THAT HAS FAILED , AND IS NOT A COMMONLY REPLACED OR WEARABLE ITEM. ONLY TO FIND ITS REPLACEMENT PART IS ONLY AVAILABLE THROUGH THE DEALER. I HAVE OWNED AND OPERATED A REPAIR FACILITY FOR 7 YEARS AND HAVE NEVER HAD TO REPLACE A CLOCKSPRING ON SUCH A NEW VEHICLE . BEING A RARE FIX EVEN ON AN OLDER VEHICLE. USUALLY ONLY REPLACED AFTER AN ACCIDENT. PLEASE HELP!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555077December 6, 2013WHEELS, TIRES
AFTER BEING ALERTED TO A LOW TIRE PRESSURE ON MY JEEPS TIRE PRESSURE MANAGEMENT SYSTEM, I STOPPED TO CHECK THE TIRES AND ADD AIR. WHEN I REMOVED THE VALVE STEM CAP ON THE REAR DRIVERS SIDE TIRE, THE VALVE STEM WHICH WAS SEVERELY CORRODED, CRUMBLED AND FELL APART. I HAD TO TAKE IT IN TO HAVE THE STEM REPLACED. THE MECHANICS THAT FREQUENTLY CHANGE MY OIL HAVE STATED THAT ALL OF THE OTHER VALVE STEMS ARE IN THE SAME CONDITION AND ARE IN NEED OF REPLACEMENT. THESE ARE COSTLY ITEM TO HAVE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554299December 2, 2013AIR BAGS
2009 JEEP WRANGLER LEFT HAND DRIVE. THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME. THIS IS AN INDICATION THAT THERE IS MALFUNCTIONING OR INTERFERING IN THE VEHICLE'S AIRBAG SYSTEM. AFTER RESEARCHING THIS ON THE INTERNET, IT APPEARS TO BE A RECURRING PROBLEM. THE CLOCKSPRING IN THE STEERING COLUMN IS FAULTY AND NEEDS TO BE REPLACED. THE WARRANTY WAS EXTENDED ON THE RIGHT HAND DRIVE VEHICLES TO 150,000 MILES, YET THERE IS NO EFFORT ON CHRYSLER'S PART TO ADDRESS THE LEFT HAND DRIVE VEHICLES. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007 - 2012 JEEP WRANGLER OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING IN THE VEHICLE'S STEERING WHEEL. THE FAULTY CLOCK SPRING IS A POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. CHRYSLER HAS ADDRESSED THE ISSUE IN THE 2007 RIGHT HAND DRIVE WRANGLERS BUT WILL NOT ADDRESS THE ISSUE IN ANY OF THE 2009-2012 LEFT HAND DRIVE WRANGLERS. THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE. CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCK SPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554260December 1, 2013POWER TRAIN
THE JEEP CAUGHT FIRE FROM WHAT IS THOUGHT TO BE VEGETATION CAUGHT UP AND UNDER THE SKID PLATE. THE VEHICLE WAS BEING DRIVEN ON AND OFF ROAD. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10552726November 18, 2013FUEL SYSTEM, GASOLINE
WHEN FUELING THE NOZZLE CLICKS AND GAS STOPS FROM THE PUMP TO THE VEHICLE, A SECOND LATER YOU CAN HEAR A RUSH OF FUEL COMING UP THE NECK OF THE TANK AND THEN SPITS OUT OF THE VEHICLE. APPROXIMATELY 1/2 GALLON OR MORE IS SPILLED ALL OVER THE VEHICLE, PERSON FILLING AND THE GROUND. I HAVE ATTEMPTED OVER TIME TO LISTEN AND PAY ATTENTION TO HOW MUCH GAS IS ALMOST FULL IN THE TANK BUT THE PRESSURE CONTINUES TO PUSH THE FUEL OUT. I HAVE CONTACTED CHRYSLER AND NO RESOLUTION. THIS IS A SAFETY HAZARD, AS WELL AS AN ENVIRONMENTAL HAZARD WITH ALL THE GAS THAT IS SPILLED ON THE LOCATION AND LATER WASHED AWAY INTO DRAINAGE. ALSO, WHEN ME FILLING NOT AS CONCERNED BUT SOME INCIDENTS OF THIS HAPPENING TO YOUNGER MEMBERS OF HOUSEHOLD HAVE ME CONCERNED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552282November 14, 2013AIR BAGS
THE AIR BAG WARNING LIGHT AND WARNING TONE STARTED COMING ON AND TURNING OFF IN APPROX. ONE MINUTE CYCLES.I LOOKED IN THE OWNERS MANUAL AND IT WARNED OF A POSSIBLE PROBLEM WITH MY AIR BAG AND IT NEEDED TO BE RETURNED TO THE DEALER ASAP. THE DEALER CHECKED IT AND SAID THAT THE AIR BAG CLOCK SPRING, IS BROKEN AND NEEDS TO BE REPLACED. THE DEALER SERVICE CONSULTANT WARNED THAT THE AIR BAG MAY GO OFF ON ITS OWN WHEN BEING OPERATED NORMALLY OR, NOT AT ALL IN THE EVENT OF A CRASH. THIS JEEP IS A LEFT HAND DRIVE VEHICLE AND NOT COVERED UNDER WARRANTY. IN DOING ON LINE RESEARCH I HAVE FOUND MANY, MANY COMPLAINTS OF THIS SAME KIND. I FEEL THAT CHRYSLER SHOULD BE REQUIRED TO REPLACE IT AT THEIR COST BECAUSE IT IS A SAFETY ISSUE ON A FAIRLY NEW VEHICLE, ALSO THE RIGHT HAND DRIVE CARS ARE UNDER WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551518November 8, 2013AIR BAGS
ON MY 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES EVERY FEW MINUTES WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. I HAVE MY 2009 JEEP WRANGLER AT THE DEALERSHIP AND THEY CONFIRMED THAT IT HAS A FAULTY CLOCKSPRING WITHIN THE STEERING WHEEL ASSEMBLY. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008, 2009 AND LATER JEEP WRANGLER (LHD) OWNERS. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. I HAVE CALLED JEEP/CHRYSLER AND THEY REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I EVEN POINTED OUT TO THEM THAT 2007 (LHD) JEEP WRANGLERS HAD THEIR WARRANTIES EXTENDED TO 150,000 MILES OR 10 YEARS FOR THIS SAME ISSUE AND ALL 2008-2012 (RHD) HAVE BEEN RECALLED FOR THIS ISSUE (NHTSA ACTION NUMBER: PE11019. RECALL 11V528). TO SUPPORT THAT THERE IS AN ISSUE, WHEN I CALLED A JEEP DEALERSHIP'S PARTS DEPARTMENT THEY TOLD ME THE CLOCKSPRING FOR MY 2009 JEEP WRANGLER HAS BEEN SUPERSEDED BY 8 PART NUMBERS. THAT IS 8 TIMES THEY HAVE WORKED ON FIXING THIS PART, BUT THEY REFUSE TO WARRANTY ON MY 2009 JEEP WRANGLER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10550991November 5, 2013AIR BAGS
THE AIR BAG LIGHT CONTINUALLY COMES ON. NO ACCIDENTS. DEALER TOLD ME IT WAS CLOCKSPRING AND IS WAS ONLY COVERED UNDER BASIC WARRANTY WHICH IS NOW EXPIRED. I DIDN'T KNOW SAFETY RELATED COMPONENTS ARE ONLY WARRANTEED FOR 36MO, 36K MILES. TELL THAT TO MY THREE YEAR OLD WHO RIDES IN THIS VEHICLE DAILY WITH ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10549635October 26, 2013FUEL/PROPULSION SYSTEM
BOUGHT MY 2009 WRANGLER X 2 DOOR AUTOMATIC WITH 13K MILES AND PERFECT CONDITION WITH ALL THE BELLS AND WHISTLES. SIGNED LOAN PAPERS AND DROVE AROUND THE CORNER TO MY WORK TO FILL UP ON GAS. WHILE PUMPING GAS, GAS SQUIRTED BACK OUT OF THE FILLER NECK AND COVERED MY PANTS, BOOTS, THE SIDE OF THE JEEP AND RAN DOWN THE PAINT AND ONTO THE TIRES AND RIMS AS WELL. GAS EVERYWHERE! HAD NO CHANGE OF CLOTHES AND NOTHING TO WIPE GAS OFF THE PAINT, TIRES, AND PLASTIC FENDER. EXTREMELY DANGEROUS! EVERY FILL UP RESULTS IN GAS SPEWING OUT ONTO THE JEEP AND GROUND AND IF MY WIFE, KIDS, OR ME ISN'T PAYING ATTENTION THEN WE ARE WEARING THE GAS AS WELL. THANK GOD NO OPEN FLAME OR KABOOM. I SEE FIXES FOR 2007/2008 BUT APPARENTLY OTHER YEARS SUFFER AS WELL WITH THIS DANGEROUS PROBLEM. IMMEDIATE FIX NEEDED. MAY CONSULT LEGAL ADVICE ON THIS MATTER AS DEALERSHIP REFUSES HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546882October 5, 2013TIRES, TIRES:TREAD/BELT
DRIVING ON I10 NEAR CASA GRAND AZ OCT 4 2013 NOTICED VIBRATION. PULLED OVER AND INSPECTED TIRES AND ALL OK. DROVE SLOWER AND HEADED TO HOME... HEARD BANG... HEAVY RUMBLE VIBRATION PULLED OVER WITH FLAT TIRE AND INCREDIBLE DELAMINATION DAMAGE TO TIRE AND WHEEL WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546135September 30, 2013AIR BAGS
ON THE 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007+ JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545737September 27, 2013ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
DRIVING DOWN THE ROAD AT APPROX 50MPH, HIT A SMALL BUMP AND THE JEEP STARTED TO SHAKE VIOLENTLY BACK AND FORTH. I HAD TO GRAB THE WHEEL WITH BOTH HANDS PUSH ON THE BRAKE. I PULLED TO THE SIDE OF THE ROAD, THINKING MY TIRE HAD FALLEN OFF (EVERYTHING WAS STILL THERE). WHEN I GOT HOME I DID SOME RESEARCH ON THE INTERNET AND FOUND THIS IS A COMMON PROBLEM WITH JEEPS, THEY HAVE LABELLED IT "JEEP DEATH WOBBLE". I LIVE IN YOSEMITE NATIONAL PARK, WHICH HAS WINDY ROADS WITH NO GUARD RAILS. IF THIS HAPPENS AGAIN WHILE DRIVING ON TIOGA RD. I DON'T DOUBT IT COULD END IN A FATALITY. THIS "DEATH WOBBLE" NOW HAS ME SCARED TO DRIVE MY JEEP AND I'M NOT THE ONLY JEEP OWNER THAT FEELS THE SAME WAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544394September 19, 2013AIR BAGS, STEERING
WARNING LIGHT FOR AIRBAG SYSTEM IS ACTIVATING EVERY 30-50 SECONDS. CONTACTED MY SERVICE DEPARTMENT, THEY STATED IT IS A "CLOCK SPRING" IN THE STEERING SYSTEM. APPARENTLY, THERE ARE MANY CLAIMS FOR THIS FROM JEEP WRANGLER OWNERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544437September 19, 2013POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT:MECHANICAL
2009 JEEP WRANGLER X 2 DOOR MANUAL TRANSMISSION TRANSMISSION FIRST GEAR POPS OUT OF GEAR DURING ACCELERATION. SHIFT TO FIRST, LET OFF OF CLUTCH WITH OR WITHOUT THROTTLE APPLIED AND THE TRANSMISSION WILL KICK OUT OF FIRST GEAR, LEAVING THE VEHICLE AND OCCUPANTS IN NEUTRAL IN AN INTERSECTION, OR ON TRAIN TRACKS FROM A STOP, FORCING QUICK CLUTCH PEDAL APPLICATION AND SHIFTING INTO FIRST AGAIN, WITH THE PROBLEM MOST OFTEN RECURRING. THIS HAPPENS EVERY TIME THE VEHICLE IS DRIVEN. THIS DOES NOT HAPPEN IN 3RD OF 5TH GEAR. DEALER DID A DIAGNOSIS PAID FOR BY OWNER, AND DETERMINED IT WAS THE 1/2 GEAR AND SYNCHRO GEARS. CHRYSLER HAS A TECHNICAL SERVICE BULLETIN THAT I WAS INELIGIBLE. VEHICLE HAD 20K MILES WHEN PURCHASED, 25000 WHEN DIAGNOSED, NOW AT 46,000 MILES, WITH AN EVEN MORE OFTEN OCCURRENCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544136September 17, 2013AIR BAGS
ON THE 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME. THIS IS AN INDICATION THAT THERE IS MALFUNCTIONING OR INTERFERING IN THE VEHICLE'S AIRBAG SYSTEM. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007 AND 2008 JEEP WRANGLER OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING IN THE VEHICLE'S STEERING WHEEL. THE FAULTY CLOCK SPRING IS A POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCK SPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543652September 15, 2013AIR BAGS
WHILE TRAVELING DOWN A PUBLIC DIRT ROAD (FIRE ROAD) AT APPROXIMATELY 10 MPH A "DING" WAS HEARD. WHEN I LOOKED DOWN A THE INSTRUMENT CLUSTER THE AIRBAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUNTER DODGE LOCATED IN PALMDALE, CA. ON 21AUG13 WHERE IT WAS DIAGNOSED TO HAVE A BAD CLOCK SPRING MECHANISM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542193September 5, 2013STEERING, SUSPENSION
VEHICLE WOULD OCCASIONALLY EXPERIENCE A VIOLENT SHAKING FROM THE FRONT WHEELS WHEN TRAVELING APPROXIMATELY 50-60 MPH. SEEMED TO TYPICALLY BE INITIATED BY SMALL BUMP IN THE ROAD. ONLY WAY TO STOP THE SHAKING WAS TO ALMOST COME TO A COMPLETE STOP . LESS THAN 10 MPH. TOOK VEHICLE TO MECHANIC WHO DETERMINED THE STEERING STABILIZER WAS DEFECTIVE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542191September 5, 2013AIR BAGS
AIR BAG LIGHT/CHIME BEGAN ILLUMINATING FREQUENTLY (APPROXIMATELY ONCE EVERY FEW MINUTES) THROUGHOUT THE COURSE OF EVERY DRIVE, REGARDLESS OF DISTANCE OR SPEED. I TOOK VEHICLE TO DEALER FOR INSPECTION WHERE IT WAS DETERMINED THE CLOCK SPRING WAS DEFECTIVE. PART WAS REPLACED UNDER A CONSUMER PURCHASED EXTENDED WARRANTY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538554September 3, 2013AIR BAGS, STEERING, ELECTRICAL SYSTEM
ON THE 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007-2010 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. IN CONVERSATIONS WITH MY DEALERSHIP AS WELL AS CHRYSLER, THERE WAS AN EXTENDED WARRANTY (10YR/150,000MI) ISSUED TO THE 2007 MODEL YEAR AND A RECALL ISSUED FOR 2008 (RHD) MODELS. FOR ANY OTHER MODEL YEARS, CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING, KNOWING THAT IT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING, THUS PUTTING VEHICLE OCCUPANTS AT RISK. THIS HAS BEEN GOING ON FOR APPROX A WEEK AT THIS POINT, AT VARYING SPEEDS AND VARYING ROAD CONDITIONS. BEING THAT I DRIVE APPROX 30,000MI PER YEAR, THIS IS A MAJOR CONCERN! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0