Jeep Wrangler Complaints (2002)

108 consumer complaints on file.

#10839303March 1, 2016
STRUCTURE:BODY
"RUSTED FRAME" I BOUGHT A 2002 JEEP WRANGLER AND THE LEFT SIDE OF THE FRAME IN THE MIDDLE WHERE THE SKID PLATE BOLTS IN TO THE FRAME IS RUSTED OUT PRETTY BAD AND I HAVE A CAUSE FOR CONCERN FOR SAFETY. WELL I DIDN'T FIND THIS PROBLEM BUT I THOUGHT THE UNIVERSAL JOINT WAS CAUSING MY BAD SHAKE WHEN I PULLED THE FRONT DRIVE SHAFT OUT I NOTICED THAT PROBLEM. ITS A 14 YEAR OLD VEHICLE BUT I DON'T BELIEVE THAT THE FRAME SHOULD BE RUSTED LIKE THIS. PLEASE FIX MY PROBLEM.. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816487December 28, 2015
STRUCTURE:BODY
TAKATA RECALL- DRIVING DOWN A DARK COUNTY ROAD- LOST CONTROL OF VEHICLE AND WENT OFF ROAD AND HIT A TREE- UPON IMPACT THE JEEP BURST INTO FLAMES- THE DRIVER WAS PULLED OUT BECAUSE SHE WAS TRAPPED INSIDE THE BURNING JEEP- THE JEEP WAS TOTALED DUE TO THE FIRE
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10807097November 26, 2015
STRUCTURE:BODY, SUSPENSION
JEEP FRAME HAS RUSTED IN HALF IN SEVERAL PLACES COSTING$3,000.00 IN REPAIRS LUCKILY IT BROKE AT A LOW SPEED WITHOUT HARM TO ANYONE IF THIS HAPPENS AT HIGHWAY SPEEDS WHO KNOWS HOW MANY PEOPLE COULD HAVE BEEN INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783065October 17, 2015
UNKNOWN OR OTHER
FRAME IS RUSTY, NOT JUST THE OUTSIDE BUT IS RUSTING IN THICK LAYERS OF SCALE FROM THE INSIDE OUT. APPEARS TO BE NO DRAINAGE HOLES IN BOTTOM SIDE OF THE FRAME, WHILE HAVING HOLES IN THE SIDE OF THE FRAME ALLOWING SALT, SAND, AND WHATEVER ROAD CHEMICALS AN ENTRY POINT WHILE BY DESIGN RESTRICTS THE DRAINAGE OF SUCH ELEMENTS. THE VEHICLE IS STILL OPERATIONAL, BUT ONLY A MATTER OF TIME TILL STRUCTURE FAILURE. WON'T BE SEEING THE ROADS THIS WINTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782266October 15, 2015
STRUCTURE:BODY, SUSPENSION
MY FRAME AND SUSPENSION HAVE ROTTED OUT FROM THE INSIDE OUT. ITS COSTING ME OVER $6,000 TO REPLACE EVERYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654029November 10, 2014
SERVICE BRAKES
RIGHT FRONT BRAKE LINE RUSTED ALONG FRAME RAIL CAUSING LINE TO SPLIT AT WHICH TIME BOTH RIGHT AND LEFT FRONT AS WELL AS BOTH REAR BRAKE OPERATION FAILED COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654034November 10, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME IS RUSTING AWAY FROM INSIDE OUT, HOLES ARE STARTING TO APPEAR AROUND FRONT MOST DRIVER SIDE BODY MOUNT. RUST CHUNKS CAN BE SEEN AND REMOVED THRU HOLE WITHIN THE FRAME. 12 YEAR OLD VEHICLE IS TOO SOON TO HAVE A FRAME RUSTING OUT. CHRYSLER SHOULD DO AS TOYOTA HAS DONE WITH THEIR FRAME RUST ISSUE OF THE NORTH EAST USA AS WELL AS FOR ALL JEEP OWNERS THAT ROAD SALT HAS AFFECTED THE INTEGRITY OF THE VEHICLES FRAME AND BODY WAY TOO SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652367November 4, 2014
STRUCTURE:BODY
THE FRAME IS DEVELOPING SEVERE RUSTING PREMATURELY AS COMPARATIVE TO OTHER VEHICLES OF THIS AGE OF MANUFACUTURE, MILEAGE, DRIVING CONDITIONS AND LOCATION OF OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638923September 24, 2014
ELECTRICAL SYSTEM
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE SHARING THE COPY OF A RESPONSE FROM GENERAL MOTORS (GM), REGARDING IGNITION SWITCHES. *SMD THE CONSUMER DISCOVERED THE IGNITION KEY VIBRATED OUT OF THE IGNITION SWITCH. THE CONSUMER STATED ONCE HE REMOVED THE EXTRA KEYS FROM THE KEY RING, AND PUSHED THE KEY IN SEVERAL TIMES, WHEN HITTING POTHOLES, THE PROBLEM CEASED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627572August 22, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME RUST MAINLY INTERNAL WITH FRAME FAILURE ALONG TRANSMISSION MOUNT ON BOTH DRIVERS AND PASSENGERS SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598325June 14, 2014
STRUCTURE:BODY, SUSPENSION
PURCHASED A 2002 JEEP WRANGLER SAHARA WITH 4 MILES ON IT. ALL REQUIRED MAINTENANCE HAS BEEN DONE ROUTINELY. THIS VEHICLE HAS NEVER BEEN OFF ROAD AND WAS STRICTLY A DAILY DRIVER AVERAGING 12K MILES PER YEAR. I TOOK THE VEHICLE TO THE SHOP FOR AN OIL CHANGE AND THE MECHANIC BROUGHT ME INTO THE GARAGE TO SHOW ME THE FRAME WAS ALMOST COMPLETELY ROTTED THROUGH NEAR THE FRONT SUSPENSION. THE FRAME WHERE THE CROSS BRACKET THAT HOLDS THE TRANSMISSION IN PLACE HAS ALSO ROTTED. THE BOLTS IN THE BRACKET HAVE NOTHING TO HOLD ONTO BECAUSE THE FRAME HAS ROTTED THROUGH. THE MECHANIC STATED, "YOU ARE ONE POT HOLE AWAY FROM A MAJOR ACCIDENT". I BROUGHT IT TO ANOTHER MECHANIC WHO STATED "THIS IS A MAJOR SAFETY RISK AND I WOULD NOT SUGGEST DRIVING IT." OTHER THAN THE FRAME ROTTING OUT, THE VEHICLE IS IN PERFECT WORKING ORDER WITH NORMAL WEAR. I CAN PROVIDE PHOTOS IF INTERESTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597868June 12, 2014
STRUCTURE:BODY, POWER TRAIN
THE 2002 JEEP WRANGLER HAS APPROX. 85000 MILES ON IT. NEVER USED OFF ROAD - JUST TO AND FROM WORK. BROUGHT VEHICLE IN FOR WORK ON CLUTCH AND REPAIR SHOP STATES THAT THE VEHICLE FRAME IS ROTTED THROUGH AND NEED TO BE REPLACED BEFORE TRANSMISSION IS ABLE TO BE REMOVED. FRONT FENDERS HAVE RUSTED THROUGH IN SAME SPOT ON EACH SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592955May 21, 2014
SERVICE BRAKES
WHILE DRIVING 65 MPH IN MY JEEP WRANGLER ON THE HIGHWAY I BRAKE AS USUAL AND NEXT THING I KNOW THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I HAD A TOTAL BRAKE LOSS FAILURE. I PUMP THE BRAKE PEDAL, BUT THE PEDAL WOULD NOT REGAIN STOPPING POWER. I SWERVED VIOLENTLY TO THE RIGHT SIDE OF THE HIGHWAY AND ALMOST REAR ENDED A TRUCK. I MANAGED TO USE THE EMERGENCY BRAKE TO SLOW DOWN MY JEEP WRANGLER. NO INJURIES, NO PROPERTY DAMAGE...LUCKY ME. THE REASON FOR BRAKE PEDAL LOSS WAS DUE TO RUST WHICH ATE AT THE BRAKE LINE OVER TIME AND THEN FINALLY THE BRAKE LINE GAVE OUT. I HAD TO REPLACE THE ENTIRE BRAKE LINES IN MY JEEP WRANGLER. VERY PRICEY REPAIR. WISH I WAS INFORMED OF THIS SAFETY ISSUE PROBLEM. THE OUTCOME COULD HAVE BEEN MUCH WORSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588012May 13, 2014
AIR BAGS
AIRBAG CLOCK SPRING QUIT WORKING NO HORN NO AIRBAG THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577937April 7, 2014
STRUCTURE:BODY
I PURCHASED THE JEEP 6/04. I PURCHASED IT FOR TRANSPORTATION BACK AND FORTH TO WORK. IT WAS NEVER USED OFF ROAD. IT ONLY HAS APPROX 81000 MILES AND THE FRAME IS COMPLETELY RUSTED FROM APPROX. THE BACK OF THE FRONT TIRES TO THE FRONT OF THE REAR TIRE. THERE MAY BE MORE BUT WE HAVE TO COMPLETELY STRIP DOWN VEHICLE TO ESTABLISH IF THERE IS MORE DAMAGE. ITS SO BAD THAT YOU CAN PUT A SCREW DRIVER THROUGH AND THROUGH THE FRAME AND THE TRANSMISSION AND THE TRAY IS DISCONNECTED FROM FRAME TO FRAME AND IS COMPLETELY HANGING. SCARE TO DRIVE IT. JEEP MAY FOLD CRUMBLE IN HALF. THIS I DEFINITELY A SAFETY ISSUE. IF I DIDN'T SEE ALL THE RUST ON THE DRIVEWAY I WOULD HAVE BEEN DRIVING AND GOD ONLY KNOW IF THERE COULD HAVE BEEN A FATALITY. WITH THE JEEP ONLY BEING 11 YEARS AT THE TIME OF THE OCCURRENCE. I FIND IT HARD TO BELIEVE THAT THIS COULD HAPPEN AND THERE IS NO WARRANTY ON THIS THAT I HAVE BEEN ABLE TO FIND. SO SAD WITH OUT MY JEEP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577017April 3, 2014
ENGINE
VEHICLE OIL PRESSURE DROPPED TO 0, CHECK GAUGES LIGHT CAME ON. I PULLED OVER TO PARK AND RIDE LOT AND TURNED VEHICLE OFF ASSUMING LOSS OF OIL PRESSURE. WAITED 15 MINUTES AND TRIED TO START IT AGAIN, WOULD NOT START. CHECKED OIL DIP STICK AND DISCOVERED ANTIFREEZE MIX, OPENED OIL CAP AND SAW COFFEE-COLORED MIX. DEALERSHIP I HAD IT TOWED TO AT THE TIME STATED AT CYLINDERS 3 & 4 HAD CRACKED, WAS NOT OWNERS FAULT AS THIS WAS A COMMON ISSUE WITH CYLINDERS HEADS WITH CASTING 0331. WOULD NOT REPAIR AS IT WAS NOT A MANUFACTURE RECALL. MEANWHILE VEHICLE IS INOPERABLE. I LOOKED UP THIS ISSUE AND IT I SEE OVER 500 RESPONSES FOR THE SAME VEHICLES 2000 YEAR AND UP WITH THE SAME PROBLEM. THIS SHOULD HAVE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556452December 17, 2013
POWER TRAIN
GOING DOWN THE FREEWAY ABOUT 60MPH AROUND 5:30PM. FEEL SOME HUMMING FROM THE VEHICLE FOLLOW BY A LOUD HIGH PITCH. THEN HEARD A LOUD BAND AND PARTS STARTED TO FALL ON THE FREEWAY. THE CAR WAS STILL MOVING WITHOUT POWER AND LIGHT. I WAS ON THE THIRD LANE OF A FIVE LANE FREEWAY. CARS BEHIND ME SLOW DOWN AND ALLOW ME TO PULL TO THE SIDE. I WAS STOP BETWEEN AN ENTRANCE AND THE FREEWAY. AFTER EXAM THE CAR WITH THE SHOP. THE TRANSFER CASE WAS BROKEN INTO PIECES. CALLED JEEP AND WAS TOLD TO TOLL THE CAR TO A DEALER. AFTER DEALER CONFIRMED THE TRANSFER CASE WAS BROKEN INTO PIECES WITH NO CLUE. JEEP REFUSED TO PAY BECAUSE WARRANTY WAS DUE ON 2004 EVEN KNOWING THE VEHICLE HAS ONLY 6500 MILES ON IT. THIS JEEP WAS PARKED IN THE GARAGE MOST OF THE PAST YEARS. AND EVERY TIME WHEN I CAME BACK FROM OVERSEA. OIL AND FILTER CHANGE WERE SERVICE ON THE CAR. I DON'T BELIEVE A 6500MILES TRANSFER CASE WILL JUST BLOW UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551152November 6, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2002 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544565September 20, 2013
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE PALISADES PARKWAY GOING ABOUT 60 MPH AND THE ACCELERATOR PEDAL STUCK AND WOULD NOT RETURN TO IDLE. I WAS ABLE TP PULL TO SIDE OF ROAD AND SHUT VEHICLE OFF. WHEN VEHICLE WAS RESTARTED THE IDLE WAS OVER 4000 RPMS. I AM AN ASE CERTIFIED MECHANIC AND ON INSPECTION FOUND THE THROTTLE BODY SEIZED OPEN. THROTTLE BODY WILL NEED TO BE REPLACED. THIS COULD HAVE BEEN VERY SERIOUS IF TRAFFIC WAS HEAVY OR AN INEXPERIENCED PERSON WAS BEHIND THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532445July 29, 2013
STEERING
VIOLENT SHAKING (WITHOUT WARNING) IN THE FRONT END OF MY JEEP WRANGLER ON A FOUR LANE HIGHWAY DURING RUSH HOUR TRAFFIC. JARRING AND TERRIFYING, I HAD TO SLOW DOWN, GET OVER AND GET TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT. CHRYSLER HAS KNOWN ABOUT THIS PROBLEM AND HAS WRITTEN A TECHNICAL SERVICE ADVISORY 19-002-12 AUGUST 2012 BUT TO DATE AUGUST 2013 REFUSES TO RECALL AND CORRECT THIS ISSUE. I HAVE A STOCK JEEP (I.E. NO LIFT KITS, WHEELS, SUSPENSION COMPONENTS OR TIRES) THAT WOULD WEAR ON THE STEERING COMPONENTS AND I TAKE GOOD CARE OF MY WRANGLER. BE AWARE AND BE PREPARED - I WAS LUCKY, I GOT AN ELEVATED HEART RATE, SWEATY PALMS AND I HAD TO DRIVE SLOWLY TO A FRIEND'S HOUSE. THIS "STEERING SYSTEM" CONDITION HAS CAUSED ACCIDENTS AND ROLL OVERS PER OTHER REPORTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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