Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11707070December 26, 2025
VEHICLE SPEED CONTROL, STEERING
Jeep shakes violently when going above 50 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706796December 23, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706856December 23, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at approximately 30 MPH, the engine seized and the vehicle lost motive power. There were no warning lights illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number 25V710000 (Electrical System), and the dealer had informed the contact that the VIN was also associated with NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to complete the recalls repairs were not yet available. The vehicle was taken to the dealer, where it was diagnosed that the high-voltage battery had failed and required replacement. The contact was informed that the recall remedy would not fully repair the battery. The dealer also confirmed that the remedy was not available for the other related recalls. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recalls repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 12,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706575December 22, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, after completing an Over-the-Air software update, the vehicle failed to start and became inoperable for two days. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle operated sluggishly and jerked abnormally. There was no warning light illuminated. The contact later received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706607December 22, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706632December 22, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The charging system failure warning light was illuminated. The contact stated that the failure had occurred while the contact was at a stoplight. The contact stated that the failure had occurred several times. In addition, the contact stated that the failure occurred while the contact was traveling 300 miles away from home. The contact stated that while traveling, the vehicle was taken to several dealers along the route; however, the dealers declined to inspect the vehicle. The contact returned home and later contacted a local dealer, and an appointment was scheduled. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was at the dealer for 28 days. The contact stated that the failure was scary and unsafe that the vehicle was left in another town because the contact was afraid to drive the vehicle home. The contact later received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 791.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706469December 22, 2025
ENGINE
The contact leased a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that due to a fire risk from the recall, the vehicle was no longer driven. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706364December 21, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
There are currently 3 safety recalls; 2 with no remedies or repairs. Both recalls explain there is an imminent risk of safety. 1 recall has had no solution for over 60 days. I can’t use my vehicle as intended as it is recommended not to charge the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706343December 21, 2025
ELECTRICAL SYSTEM, ENGINE
Dear Sir or Madam, I am writing to formally file a safety complaint regarding unresolved factory recalls on my Jeep vehicle, for which I have already received official recall notifications from the manufacturer. Upon receiving the recall notices, I promptly contacted and visited an authorized Jeep service center to have the required repairs completed. However, I was informed that the necessary replacement parts are currently unavailable and that the service center is unable to perform the recall repairs until approximately February. One of the recalls specifically involves the electric charging system and warns of a potential fire risk. Being informed that this condition could result in the vehicle catching fire, yet being unable to have the issue remedied for several months due to part unavailability, is extremely concerning. Despite the seriousness of the safety risk outlined in the recall notice, I have been advised that there is no interim fix, mitigation, or alternative remedy available at this time. This situation places me in a difficult and unsafe position, as I am expected to continue operating a vehicle that the manufacturer has already acknowledged may pose a fire hazard. The uncertainty around how to safely use or store the vehicle during this period has caused significant concern for my personal safety and that of others. I am submitting this complaint to request NHTSA’s review of this matter, particularly regarding: * The delay between recall notification and availability of repair parts * The adequacy of interim safety guidance provided to vehicle owners * The potential risk posed to consumers who are unable to have critical safety recalls addressed in a timely manner Thank you for your attention to this matter. I appreciate NHTSA’s role in ensuring vehicle safety and protecting consumers, and I hope this issue can be reviewed to prevent potential harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706257December 20, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The vehicle is subject to three critical safety recalls with no available remedy: 25V-741 (High-Voltage Battery Fire), 25V-766 (Engine Sand Contamination/Fire), and 25V-710 (Software Loss of Power). Following manufacturer instructions, I have been forced to park the vehicle outdoors away from structures due to fire risk and refrain from charging. For Recall 25V-766, a 'Do Not Drive' advisory has been issued due to the risk of catastrophic engine failure or compartment fire. The vehicle is currently inoperable and unusable as a hybrid. I have presented the vehicle to an authorized dealer, who confirmed that no parts or repairs exist. I have suffered a total loss of use for 42 days. This is a severe fire and crash risk with no timeline for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706082December 19, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, on several occasions, the vehicle unexpectedly accelerated without the accelerator pedal being depressed. There were no warning lights illuminated. The contact stated that while the vehicle was parked and running, there was an abnormal sound coming from the vehicle. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706102December 19, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact was smelling a burning odor entering the cabin of the vehicle through the vents on the dashboard. The contact was not sure if the defroster or the heater had been activated. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer, but the vehicle had not yet been diagnosed. The contact was advised by the dealer that instructions were needed from the manufacturer on how to repair the vehicle. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706108December 19, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the part to do the recall repair for the engine was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706168December 19, 2025
ENGINE
Last night after work (was night shift and off at 2:30am) went to car try to open with my key, didn’t work. Opened with key manually and tried to turn on my car, it didn’t work. Luckily I was able to jumpstart so I was able to go home. This is third time. First time, the key was working but car wasn’t start but it fixed itself. Second, car was slow down then stoped while I was driving ( only 5miles and it happened like 8 times while I was driving) luckily I was able to go our place but it towed next day. This is third time that my car didn’t work. I am so scared to drive my car cause I don’t know when it’s gonna stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706118December 19, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My vehicle currently has two active manufacturer recalls involving potential fire risk and the possibility of bodily harm. These recalls have been acknowledged by Jeep/Stellantis; however, no effective remedy or repair has been provided to date. Despite the seriousness of these safety risks, Jeep Customer Care has offered no interim solution, no loaner or replacement vehicle, and no alternative transportation while the recalls remain unresolved. As a result, my family and I are placed in an unacceptable position of either continuing to operate a vehicle with known safety hazards or being left without safe transportation. Jeep has failed to provide a reasonable safety remedy after acknowledging these defects. In my view, this represents a failure to adequately protect consumers once a safety risk has been identified. I am submitting this complaint to document the risk and the manufacturer’s lack of action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705855December 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle on three separate occasions, the vehicle hesitated while starting. No warning light was illuminated. In addition, upon further inspection, the contact noticed that the high-voltage battery failed to maintain a charge and drained quickly. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705873December 18, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System), 25V766000 (Engine), and 25V-710000 (Electrical System). The contact stated that the vehicle failed to exceed 20 MPH. The vehicle was restarted and worked as designed. The contact stated that while driving, the vehicle was hesitating. Additionally, several unknown warning lights were illuminated. The contact stated that the radio was blank. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705954December 18, 2025
ELECTRICAL SYSTEM
12-3 Called Chrysler regarding recalls, vehicle was in shop in July for the charging system being warm to touch, not charging vehicle. Vehicle currently makes a “gurgling” sound while idling. Engine running “loud”. Requested to have the vehicle turned back into leasing company due to it being a lemon considering there is no fix for the recall and it is not safe to drive or house. Told case would be sent to resolution team, takes 7 days. 12/10 called and was told it was in resolution and would be 48-72 hours called again 12/18 and told it would be 12/22. Basically no one is doing anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705861December 18, 2025
ELECTRICAL SYSTEM
My jeep seized in the middle of an intersection while I was doing approximately 30 mph, the jeep immediately flung to a complete stop from 30 to 0 and caught fire. The dealership had it over a week and told me the modular blew randomly. This happened in May and I purchased it in April. Since there is many recalls with no remedy, I am scared every time I am on the highway doing around 65mph because if it happened at that speed I am sure we would not survive. I have spoken to the dealer regarding all of these dangerous recalls and issues with no remedy and they referred me to the leasing company. I asked them to take the lease back because I do not think I should have to pay for a car that is not sellable or able to be fixed and they denied taking the lease back. My Wife and I both have the same issue with our Jeeps with no solution provided. I feel this needs to be addressed for the safety of families that are now stuck paying for undrivable vehicles that could be a potential bomb or accident that takes human lives at any given moment. I feel the manufacturer should buy back leases that are unsafe as it should void the lease contract. I know I did not sign up to drive a hazard on the roads or the ability to park in my garage or near my home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705826December 18, 2025
FUEL/PROPULSION SYSTEM
Recall 68c recommends against charging, therefore impacting our fuel consumption negatively. This therefore is costing additional money to use this transportation. Also, it is nearly impossible to follow the recall guidelines for keeping away from structures and other vehicles. Some properties refuse this vehicle from being on their property.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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