Jeep Wrangler Complaints (2021)

963 consumer complaints on file.

#11612530September 4, 2024
AIR BAGS
Started my jeep this morning and the indicator light for my airbag came on saying it needed service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611619August 29, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Attempted to pull onto highway and lost propulsion. Dash lights lit up. The vehicle was powered off and upon starting it back up it multiple times it displayed the “service charging system” error. I was ability to limp home with limited propulsion and had the vehicle towed to the dealer on 8/8/2024. Dealer was great to work with and stated that the vehicle needed a new HV battery. The processing time for the part was 10-14 days after approval from Stellantis engineering. 8/29 still no vehicle, but was told that the part would arrive this week. 33k miles 2021 Wrangler Sahara 4xE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611472August 28, 2024
ENGINE
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that several warning lights were illuminated on the instrument panel. The vehicle was able to restart however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,986.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610132August 22, 2024
STEERING, SUSPENSION
DEATH WOBBLE. Loose, or misaligned mechanical parts shake violently when driving on highway causing the “wobble” in the front end steering and suspension. Exactly the same way the 2018 and 2019 Jeep issue occurred, as noted by NTHSA in 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609402August 19, 2024
VISIBILITY/WIPER
Driving on the expressway and a rock from a vehicle in front of me hit the top right corner of the windshield causing small pieces of glass to scatter on the inside of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608167August 13, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 30 MPH, the vehicle lost electrical power. The contact coasted to the side of the road. The contact stated that several attempts were needed to restart the vehicle before being able to continue driving the vehicle. The failure had occurred a second time. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic to be diagnosed. The mechanic retrieved DTC code: POE787; and related the failure to NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607961August 12, 2024
ELECTRICAL SYSTEM, VISIBILITY
The contact owns a 2021 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 23V787000 (Electrical System) and 24V111000 (Visibility); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the vehicle to lose motive power and stall. The vehicle was towed to the local dealer. The cause of the failure was yet not determined. The failure mileage was 26,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607767August 10, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I was leaving my home on July 25th. Suddenly when turning onto the freeway approach. The car battery light turned on. Then suddenly a Red Turtle came on dropping my speed instantly from 35 to 5 MPH. I was able to barely avoid an accident by throwing the steering wheel to the right moving out of traffic. Had this been about 1000 feet further along, things could have been dangerous. I had the car towed to the dealership.... where they informed me this is the hybrid battery.... an issue that I have had now 4 times with this vehicle and was supposed to be fixed. It has been in the shop for over 2 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607332August 8, 2024
ENGINE
VESSEL CONTINUES TO SHOW OIL PRESSURE WARNING LIGHT WITH NO OBVIOUS CAUSE - OIL PRESSURE IS WITHIN RANGE AND OIL IS NOT LOW NOR LOW LIFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607220August 8, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle just turned off, lost power while driving. A "Check Charging System" message showed up on the dashboard. I was able to restart the vehicle with no further errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606845August 6, 2024
SERVICE BRAKES
Right real axel seal went bad at 26000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606805August 6, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 80 MPH up an incline, the vehicle lost motive power, decelerated, and was unable to accelerate above 30 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who kept the vehicle for four days but was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included but the vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606581August 5, 2024
FUEL/PROPULSION SYSTEM
My vehicle caught fire while parked in my driveway and burned to the ground resulting in a totaled vehicle, damaged garage, and damaged concrete and driveway
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606430August 5, 2024
UNKNOWN OR OTHER
Driving in electric mode around 40mph into a 55mph zone I could not accelerate and the jeep started to slow down. I put the hazards on and pulled over. Shut the jeep down and restarted. Putting hybrid mode and it seemed to work fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606172August 2, 2024
SUSPENSION, STEERING
The 2021 jeep wrangler wheels wobble at moderate speeds. the dealer informed me that jeeps up til 2020 had this problem and it was covered under a extended warranty. I just had to spend over $300 to get the steering damper replaced and I cannot get anyone at jeep to talk to me about this problem, even though it IS a known problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604824July 26, 2024
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the O2 sensor, knock sensor and diesel particulate system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604653July 26, 2024
STEERING, SUSPENSION
I was driving to work on 7-25-24 at approximately 65 mph and suddenly my jeep started to shake . It was so violent I just grabbed the wheel so tight , let off the gas and hoped I didn't crash. Cars were swerving around me. I called the dealer and told them the problem. I refused to drive the car and had it towed to the dealer. This is the second time this Death wobbled happened in the last two years. The dealer ended up changing the steering Damper both times. I feel just changing the same parts is not fixing this problem. Now I have a vehicle that I'm deathly afraid of driving. Apparently there is a known problem with this death wobble . I am writing this not just for my self but everyone else that is at risk and don't even know about this. I hope someone really looks into this problem . I am not sure what my rights are and want to get out of my lease . This car is not worth dying for. Thanks in Advance for you help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604271July 24, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Unexpected unwarned complete loss of all motive power while driving on a 4 lane main road. The Jeep lost all power, no ICE power and no elec motor power. Dash message said put vehicle in park to restart - at the time i was going about 45mph in the left lane of a 4 lane. Vehicle coasting and decelerating as i was on flat terrain. Was luckily able to get safely to the shoulder. Vehicle restarted after putting it in park, then drove normally with nothing out of the ordinary, no more messages, no warning or check engine lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603959July 23, 2024
ELECTRICAL SYSTEM, ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
Hi the two major issues that need to reported. 1. The vehicle would just shut down while driving at highway speeds. It would have trouble restarting and you would have to cost to the shoulder. This issue was random, we took it to the dealership and they drove it for a week until it left them on the side of the road. They kept it for just over a month and a star case had to be opened. 2. 2nd issue, The vehicle would shutter when accelerating and would shutter when braking. Extremely dangerous when trying to drive it back to the dealership. It had something to do with the vehicle not knowing if it wanted to be in electric or gas. this also caused the ac to stop working and the blind spot system not to work . This time they had it for just over a month to change the main battery. Both case the vehicle was unsafe to be on the road and could have led to a major accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603141July 18, 2024
STEERING, SUSPENSION
In Jan 2023 my Jeep experienced the “death wobble” where I hit a bump at speeds above 60mph and the steering started violently shaking. The jeep was less than 2 years old and had less than 20,000 miles; all stock, never lifted and not used for offroad. I took the Jeep to the Gilbert AZ Jeep dealership who determined it was the steering stabilizer and replaced it. This week, in July 2024 the death wobble returned on the freeway going full freeway speed and I struggled to maintain control of the vehicle. I contacted the Jeep dealership and they said I could pay $200 to diagnose and if it was the steering stabilizer again all they could do was put a new one on. If it was anything else they would not cover as the jeep was 5 months out of warranty - but has only 29,000 miles on it. His suggestion was to buy an aftermarket part. He said this part fails frequently. This is unacceptable! Why has this part not been recalled or remade?? This is going to result in a violent accident or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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