Jeep Wrangler Complaints (2024)

970 consumer complaints on file.

#11708900January 5, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 25 MPH and entering the highway, the steering wheel failed to respond as needed. The contact stated that the steering wheel finally loosened, and the contact was able to turn the steering wheel. Another driver swerved to avoid a crash, and rocks cracked the front windshield. While driving, there was an abnormal smoky burning odor was detected. The odor became more prominent. The contact pulled over and turned off the vehicle. After waiting for several minutes, the contact opened the hood and noticed that the hood was burned and stripped, and noticed the issue was inside the engine. Several unknown warning lights were illuminated. The contact associated the failure with NHTSA Campaign Number: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708930January 5, 2026
ENGINE, ELECTRICAL SYSTEM
When driving in the highway 101, the car lost its power, stopping abruptly in the highway lane, which almost cause a serious car crash. this happen twice in a span of 20 min. Based on the recalls that my car has, it can be caused by Manufacturer Recall Number78C (NHTSA Recall Number25V-766), or Manufacturer Recall NumberA7C (NHTSA Recall Number25V-710)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708903January 5, 2026
ENGINE, ELECTRICAL SYSTEM
THREE urgent fire risk/catastrophic recalls with no remedy avail. Urged not safe to drive or charge due to fire risk. Urged to park away from buildings due to fire risk. Cannot schedule an appointment for repair as no remedy is avail. Considering, vehicle is not serviceable since September 2025. Requesting a buyback as I need a reliable and safe vehicle ASAP. Currently posing a catastrophic risk to my family, neighbors and employer/co-workers as this is my only means of transportation. Unsafe and hazardous. I purchased this vehicle back in August 2024, currently only has 17,000 miles and all services are UTD minus the recalls considering no remedy avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708790January 5, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708787January 5, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708575January 3, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
i purchased this certified preowned vehicle in the month of 10/2025 from manahwkin jeep. ii drove the vehicle aproximately 1000 mile since i purchased it. i contacted the dealership that the vehicle is hybrid battery not staying charged and that the motor is stalling and losing power when i drive it along with abnormal sounds from the engine . i had to pull over and recycle the ignition numerous times . when i checked the oil i noticed that there was a dirt /sandy substance on the dipstick, the service advisor told me this is normal and i believe is abnormal . i feel my issues that i am experiencing are consistent with the current recalls 68c and 78c . i feel that the dealership is giving me the runaround
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708305January 2, 2026
SEAT BELTS
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, the contact attempted to buckle the front driver-side seat belt, but the seat belt retractor was stuck. The contact was unable to adjust the retractor. The vehicle was taken to the dealer, where it was diagnosed with a front driver-side seat belt retractor failure. The contact was informed that the front driver's side seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708418January 2, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 65 MPH, the vehicle lost power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle independently switched over to Hybrid Mode and then resumed normal operation. The vehicle was taken to a dealer, and repairs were made to the battery. The contact then stated that while driving at a slow speed, there was an unknown message for the charging capability displayed on the instrument panel. The contact was instructed to pull over and complete a software update. Soon after the update, the contact stated that the charging feature was no longer available, and the contact was only able to use gasoline to operate the vehicle. The contact then received notifications of NHTSA Campaign Number: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708442January 2, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that after parking the vehicle, the vehicle stalled. After several attempts, the vehicle restarted approximately one and a half hours later. The contact stated that on a separate occasion, the vehicle jerked abnormally. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the failure persisted. The contact stated that it did not feel safe driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708172January 1, 2026
ENGINE, ELECTRICAL SYSTEM
Recall 78C on my 2024 Jeep Wrangler 4xe poses an imminent threat. Jeep has no current fix for the issue. Jeep is providing no buyback options or trade-in assistance to get out from under the vehicle. I was told by Stellantis not to drive the vehicle and that I was to fully front the cost of a rental (and be reimbursed later) while still paying a car payment for a vehicle they said not to drive. I am now saddled with a dangerous vehicle I can not trade in and Jeep is providing no assistance or fix for the 78C recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707999December 31, 2025
ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the engine stalled. The vehicle was able to restart. In addition, the contact stated that the infotainment system independently turned off intermittently. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was informed of unrepaired recalls. In addition, the contact was informed that the recall remedy parts were not available. The contact later received recall notifications and notification of NHTSA Campaign Number: 25V766000(Engine); however, the part to do the recall repair was not available. The contact stated that the dealer stated that the vehicle was safe to drive; however, the contact was afraid to drive the vehicle because the unrepaired recall was a fire risk. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708059December 31, 2025
ENGINE, POWER TRAIN
I am reporting an unresolved safety recall on my 2024 Jeep Wrangler 4xe (recall 78C). This recall involves manufacturing debris left in the engine, which can cause sudden loss of power while driving and, in some cases, engine fires. There is currently no fix available for this recall. Despite the known safety risk, Stellantis is instructing owners to continue driving the vehicle. I have told the manufacturer that I do not feel safe operating a vehicle under an active safety recall with no remedy, but I was told there is nothing they can do. This vehicle is leased, and while a separate battery recall (68C) was addressed with rental reimbursement, Stellantis is refusing to provide any interim accommodation for recall 78C, even though it remains open and unresolved. Being told to continue driving a vehicle with a known risk of sudden power loss or fire, with no repair available, presents a serious safety concern for drivers and the public. I am concerned about the risk of an accident or fire occurring before a fix is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707910December 30, 2025
UNKNOWN OR OTHER
Subject: Safety Complaint – 2024 Jeep Wrangler 4xe (VIN: [XXX] ) – Recall 68C High Voltage Battery Fire Risk Dear NHTSA Office of Defects Investigation, I am filing this safety complaint for my leased 2024 Jeep Wrangler 4xe Plug-in Hybrid (VIN: [XXX] ) regarding Safety Recall 68C (NHTSA Campaign Number 25V-741) – High Voltage Battery Defect. The recall notice states that the HV battery may become damaged during normal vehicle operation, leading to internal short circuit, overheating, and potential vehicle fire – even when parked or not charging. This poses a serious life-threatening risk to occupants, family members, and bystanders. Current interim remedy is insufficient: Owners advised to refrain from recharging and park away from structures/other vehicles. Permanent remedy (battery replacement) is still under development as of December 2025. Vehicle is effectively unusable for normal family use (cannot park in garage, constant fire fear). I operate in E-Save mode only (no charging), but risk remains per manufacturer notice. Family details: Wife and two children – safety severely impacted. I request NHTSA to: Escalate investigation into this defect. Pressure Stellantis/FCA US LLC for immediate permanent remedy by way of lease termination. Consider expanding recall scope if needed. Attached letter addressed to co-signee. Thank you for your urgent attention to this life-threatening safety issue. Sincerely, [XXX] [XXX] [XXX] [XXX] Lease through Chrysler Capital INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707726December 30, 2025
ENGINE, FUEL/PROPULSION SYSTEM
On Thursday, December 18, 2025, while driving approximately 70 mph on US-30 in Indiana, my vehicle suddenly displayed a warning indicating speed would be limited and that I needed to place the vehicle in Park and restart it. At the time, I was traveling in the left lane with semi-trucks beside and behind me. The abrupt loss of speed and ability to accelerate created an immediately dangerous situation. Luckily, I was able to maneuver across traffic to the right shoulder. After placing the vehicle in Park and attempting a restart, the vehicle did not recover as expected and could not be shifted out of Park. I was stranded on the shoulder of a high-speed highway with heavy truck traffic. I have an open case with Jeep Customer Care and have made numerous calls. I have been routed between Customer Care, the Recall team, and Roadside Assistance. The vehicle currently has multiple open recalls, including those for potential power loss due to software defects, engine contamination with debris that can cause failure, fire risk, or loss of drive power, and fire risks from the hybrid battery system. No representative can confirm whether these recalls are related to my failure, despite the symptoms (sudden speed limitation, failure to restart, and inability to shift out of Park) closely matching descriptions in the power loss and engine failure recalls. On December 18th I was promised a case manager callback within one business day. That did not occur. I called again 12/22 and was routed to Roadside Assistance again, which cannot help me, and then to Recall and I just received a supervisor callback from the Recall department, and he provided no additional resolution. I have repeatedly requested escalation in all of my calls and have been continuously told there is no escalation. Not only is this a serious safety risk, but a complete failure by Stellantis/Chrysler/Jeep to provide any resolutions to a very serious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707654December 29, 2025
SUSPENSION, STEERING
On Monday, December 15th at approximately 4:30pm, after having turned East onto highway 556, aka Roy Avenue, accelerating to the speed limit of 45 mph, I crossed over a "seam" connecting the roadway to the bridge, which immediately set off the infamous "death wobble" on my 2024 Jeep Wrangler JLU. I was unable to control the vehicle, and I had to slow down while wrestling with the steering so that I could pull off to the right hand side of the road. Had I not been able to react in such a quick manner, I could have easily collided with oncoming traffic, killed or injured others, or been killed myself. I took the vehicle to the dealer two days later, who said that the issue was a "steering stabilizer", which appears to be the default response from Stellantis as all steering stabilizers are on back-order. There were no warning lights, no indicators that this event was imminent and the dealership indicated that all other parts were in normal working order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707628December 29, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
This vehicle had multiple issues as a 1 year old vehicle. Shaking in the front end on the highway, leading to replacing front sway bar and dampeners. Now multiple fire hazard recalls for the battery and for engine while driving, charging, and just being parked. The vehicle has shut off while driving placing my life and others at risk in the road. No warning lights prior to any of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707507December 29, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2024 Jeep Wrangler 4xe is affected by multiple active safety recalls, including recall 25V-741 related to a high-voltage battery fire risk, recall 25V-710 involving software issues that may cause loss of propulsion, and recall 25V-766 concerning potential engine contamination from casting sand that could result in engine failure. These defects place my safety and the safety of others at risk due to the possibility of sudden loss of power, vehicle immobilization, or fire, including while the vehicle is parked. The vehicle has not experienced a fire or complete failure to date; however, the recalls have been confirmed by the manufacturer and dealer, and I have been informed that no permanent remedy is currently available, with estimates extending into 2026. I have received recall notifications and operational guidance, including limiting battery charging and taking safety precautions, which restrict normal use of the vehicle. No warning lights or fault messages have occurred beyond standard recall notifications, and the vehicle remains available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707276December 27, 2025
ELECTRICAL SYSTEM, ENGINE
1. Hybrid battery fire hazard – presents a real risk of fire while the vehicle is parked or in operation. 2.Engine debris from factory build – the engine contains debris from the manufacturing process, creating a risk of engine failure or further damage. I’ve reached out to dealership and Stellantis they offered no resolution but say they are “working on it.” No timeline given when resolution will be available while I’m still making my monthly lease payments on a defective, hazardous vehicle. Dealership said no resolution from Stellantis, Stellantis telling me to reach out to Jeep..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707255December 27, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My vehicle is subject to two open safety recalls: 68C (PHEV High Voltage Battery) and 78C (PHEV 2.0L Engine Fire / Loss of Propulsion). Recall 78C currently has no available remedy and involves risk of engine fire and sudden loss of propulsion without warning. The manufacturer has issued guidance advising modified use and safety precautions, including parking the vehicle outside and avoiding certain operating conditions. Based on these warnings and the lack of a remedy, I do not feel safe operating or using the vehicle as intended. I contacted Jeep/Stellantis Recall Customer Care multiple times and was assigned a case number. However, no loaner vehicle or transportation assistance has been provided, my assigned case manager and supervisor did not follow up, and my local Jeep dealer has not contacted me to schedule service or provide alternatives. Due to the unresolved safety recall, lack of remedy, and lack of manufacturer follow-through, I am unable to safely use the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707094December 26, 2025
ELECTRICAL SYSTEM
I have experienced TPSM issues that suddenly "resolve" by itself when taken to the dealership. On top of this, I also experience electrical issues from time to time such as audio from the radio not working, the screen glitching or not turning on, and other electrical issues. The worst issue is that I have a serious recall that can't be fixed due to parts not being available. I didn't purchase a brand new 2024 Jeep Wrangler 4xe so that I could have these issues. I should not have to worry about my jeep catching fire or parking it away from my home or other vehicles. You're welcome to inspect everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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