Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11539752August 21, 2023
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle starts throwing codes and power steering quits working...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539794August 21, 2023
ENGINE
Told I need a new engine, never over did anything. An, used only as a daily driver. No extreme use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539797August 21, 2023
STRUCTURE:BODY
Paint bubbling up all over due to aluminum usage for the body.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539267August 18, 2023
POWER TRAIN, UNKNOWN OR OTHER
Was stopped at stop light jeep still running and all sudden neutral flashing and wouldn’t shift back up into park at all. Had to disconnect battery wait 30 seconds and hook back up for it to shift into park… started it up and everything is now good. For now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538751August 15, 2023
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55-60 MPH, the check engine warning light and several unknown warning lights illuminated, and the vehicle lost power steering and braking functionality. Additionally, the vehicle lost motive power, and went into LIMP Mode. The windshield wipers also disengaged. The contact was able to veer to the side of the road. The contact was able to turn off the vehicle after several attempts. The contact stated that he restarted the vehicle after 30 minutes, and the vehicle responded as needed. The warning lights were no longer illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the computer system. The vehicle was not repaired. The contact stated that the failure had been recurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist because the VIN was not included in any recalls. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538236August 13, 2023
STEERING
This vehicle at around 65 miles an hour and hit a bump in the road It will start a death wobble, shaking the steering wheel and vehicle uncontrollably out of your hand once you slow down you can get it back under control and continue on I have had this vehicle at two dealers and all they wanna do is change the steering damper. This has not corrected the problem and basically now I have a vehicle I can no longer drive safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537617August 10, 2023
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537711August 10, 2023
ENGINE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, STEERING
The contact owns a 2018 Jeep Wrangler. The contact stated driving 30-35 MPH, the ABS warning light, the check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The odometer became inoperable. The vehicle lost power steering functionality and shifted into Accessory Mode. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to respond while attempting to drive. Additionally, the vehicle failed to shut off as needed. The contact stated that the vehicle remained in Accessory Mode for 15 minutes and restarted independently. The contact stated that the failure had been reoccurring. The vehicle was taken several timed to the Ford dealer where it was purchased; however, the dealer could not duplicate the failure. The Jeep dealer was notified of the failure and advised the contact to take the vehicle in to their location for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536553August 4, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I get a service shifter message and then vehicle steering wheel locks mid driving. Read it is the wiring harness. And is a repeats issue with jeep wrangler. My 2018 wrangler is at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536222August 3, 2023
SUSPENSION, STEERING
Experienced what people are calling the "death wobble"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534366July 25, 2023
ELECTRICAL SYSTEM, STEERING
After several warning lights appeared, the power steering stopped working while I was driving the car on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533662July 21, 2023
ELECTRICAL SYSTEM, STEERING, ENGINE
ALL KINDS OF CODES CAME ON JEEP LOCKED UP COULDNT STEER ALMOST WRECKED. HAD TO TOLL NOW DEALERSHIP SAYS ITS THE ENGINE AFTER SAYING IT WAS THE STARTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532683July 17, 2023
POWER TRAIN
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was then taken to a second mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was taken back to the dealer, who informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided temporary vehicle rental assistance. The contact stated that the failure persisted while driving the vehicle. The failure mileage was approximately 46,000. VIN tool confirm parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532570July 16, 2023
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
Recurring issue with my Jeep where seemingly every light on the dash, as well as the blind spot detectors, illuminates. The lights are accompanies by warning messages that indicate that electronic stability control and parking sense are unavailable. ABS lights, Traction Control, stability control, the brake light, and prompts to service 4WD are present. The impact varies based on whether or not the car is in motion. When it is not, as in the case of a cold start, the transmission is locked in Park. When the car is in motion, power steering intermittently goes out. If you pull over and put the vehicle in park while the lights are illuminated (i.e. if they don't clear), the car will get stuck in park until the lights clear. I have had the vehicle towed to the Jeep dealership in Natick, MA twice and, while they've charged me nothing, they've been unable to help due to the issue clearing and a lack of persistent diagnostic logs. Aside from the inconvenience, the sudden loss of power steering presents a safety issue. This has been going on for months, though the safety concern with steering only presented yesterday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532319July 14, 2023
SERVICE BRAKES
My local Jeep dealership in Hampton, Va (Winners Circle) believes the ABS control module has failed. While in drive my Jeep would not move forward, the hazard lights would not turn on, the analog speedometer failed to display speed, and power steering is lost. Several lights are illuminated: check engine light, service electronic stability control, and service shifter. The shop foreman (Ryan) and the service manager (Wesley Ward) have confirmed these issues via diagnostics and during multiple test drives. To my knowledge my ABS control module has not been inspected by anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532138July 13, 2023
ELECTRICAL SYSTEM
Cannot put car in drive from park position. “Service Shifter” light s up along with Abs, start/stop, All lights on dash light up while driving or in park, no power steering, all displays flickering, can not move vehicle. While in park, can not engage shifter,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531637July 11, 2023
ENGINE
The oil housing unit has cracked and has to be replaced. The Jeep is currently in the shop and they discovered that it is made of plastic and cracked. I had oil pouring out when I took it to the shop. After doing some research, apparently this is a problem with Jeeps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531474July 10, 2023
STEERING
Vehicle has been experiencing electrical failure that dealers have been ,so far, unable to diagnose..when the electrical failure occurs we experience a loss of steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530548July 5, 2023
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
While driving vehicle will randomly have multiple warning lights on display suddenly appear (ABS, check engine, stability control, traction control, etc.) and speedometer would either go to 0 or read blank. In some instances power steering also cut out causing vehicle to swerve or jerk without warning. Spouse was scared to drive it when this happened and pulled over to have it towed. Did not want to have the vehicle suddenly swerve or lose control and hit cross traffic or pedestrian on side walk. This issue would then suddenly resolve itself and return to normal state. On some occasions, when vehicle was started, it would not shift out of park at first, but then would correct itself and allow it to be shifted out of park and driven. When check engine light was active, had codes checked and none were active, only stored. Indicated ABS sensor or ABS module errors. Was able to have Chrysler Dealer check into and after 5 days of troubleshooting, they worked with Chrysler Engineering to determine that there was a star CAN connector that was malfunctioning. Installed part 68321746AA for $84 and labor of $527 to resolve issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529700June 30, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
While operating the vehicle, I lost Power Steering, Stability Control, Anti-Lock Brakes and when I was able to stop, the transmission was put into park and I was unable to shift gears. Dealership informed me that this is a known issue related to the Can Bus Connector located behind the glove compartment, which apparently controls all of the safety systems. There were multiple indicators lit on the dashboard along with a check engine light. Dealership is replacing the connector.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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