Jeep Wrangler Complaints (2015)

479 consumer complaints on file.

#11190085March 19, 2019
AIR BAGS
I RECEIVED NOTICE OF A RECALL ON THE AIRBAG. I SCHEDULED AN APPOINTMENT FOR 2/21/19 WITH HENDRICK JEEP IN HOOVER, AL FOR THE AIRBAG REPLACEMENT. WHEN I ARRIVED, THEY SAID THE REPLACEMENT PART(S) WAS ON BACKORDER, THAT SEVERAL PEOPLE HAD VISITED FOR THE SAME REPAIR, BUT THEY HAD TO TURN THEM AWAY. THEY SAID THEY WOULD CALL ME WHEN THE PART(S) CAME IN. I CALLED ON 3/8/19 TO ASK IF THEY HAVE THE PART. THEY REPEATED THE SAME STATEMENT, THAT THEY DON'T HAVE THE PART(S) AND WILL CALL ME WHEN IT COMES IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183065February 28, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PALMER DODGE CHRYSLER JEEP RAM (LOCATED AT 11460 ALPHARETTA HWY, ROSWELL, GA 30076, (770) 410-1111) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181566February 21, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHUMACHER CHRYSLER DODGE JEEP RAM OF DELRAY AT (561) 935-4210 (LOCATED AT 2102 S FEDERAL HWY A, DELRAY BEACH, FL 33483) AND AN APPOINTMENT WAS SCHEDULED. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, THEY STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181636February 21, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EDD KIRBY'S ADVENTURE CHEVROLET (1501 W WALNUT AVE, DALTON, GA 30720, (706) 962-3984) AND WAS INFORMED THAT THE PARTS WERE ON BACK ORDER FOR FOUR TO SIX WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181403February 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8270) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181143February 19, 2019
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED FUMES INSIDE THE VEHICLE. JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) INFORMED THE CONTACT THAT THE RADIATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180356February 15, 2019
POWER TRAIN
DISTRACTING GRIND AND SEVERE GEARSHIFT VIBRATION DURING THE 1ST GEAR TO 2ND GEAR UP SHIFT. IT APPEARS AS THOUGH THE GEAR SHIFT LEVER WILL VIOLENTLY COME OFF. THE GRINDING IS EXTREMELY DISTRACTING TO THE DRIVER AS GEARS MOVING AT DIFFERENT SPEEDS COME VIOLENTLY TO STOP AS OPPOSED SMOOTHLY MESHING TOGETHER. THE SHIFTING OPERATION PRODUCES A SENSATION THAT REVERBERATES UP THE HAND AND ARM CAUSING A DISTRACTING JOLT TO THE DRIVER. AT THIS TIME, ALL THE OTHER UP SHIFTS ARE NORMAL, MAKING THE 1ST TO 2ND GEAR UP SHIFT ASYMMETRICALLY DIFFERENT THAN ALL THE OTHER UP SHIFTS. THIS HAPPENS REGULARLY REGARDLESS OF AMBIENT TEMPERATURE, GRADE, OR FAST, SLOW, OR RAPID SHIFTING MAKING THE VEHICLE A NUISANCE AND A SAFETY HAZARD TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179761February 13, 2019
AIR BAGS
TAKATA RECALL - SCHEDULED APPOINTMENT AT DEALERSHIP TO DEAL WITH TAKATA RECALL. I RECEIVED A CALL BACK STATING THAT THEY WOULD HAVE TO PUT ME ON A WAIT LIST THAT COULD BE MONTHS FOR THE PART TO BE IN STOCK SO I COULD HAVE THE REPAIR DONE. I SHOULD NOT HAVE TO WAIT MONTHS FOR A PART ON A VEHICLE THAT HAS BEEN DESIGNATED TO BE DANGEROUS TO DRIVE IN THE EVENT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176199February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT CALLED DOUGLAS JEEP CHRYSLER DODGE RAM AT 941-484-8300 (LOCATED AT 2382 S TAMIAMI TRAIL, VENICE, FL 34293) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174966February 7, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE LEAKED WATER. THE CONTACT HAD NO IDEA WHERE THE LEAK ORIGINATED AND THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PHILIPS DODGE AND CHRYSLER JEEP (3440 S PINE AVE, OCALA, FL 34471, (352) 732-7577) WHERE THE WATER SEAL, LIFTGATE SEAL, FRONT SEAL, AND FRONT PASSENGER SEAT SEAL WERE REPLACED. DAYS LATER, THE VEHICLE LEAKED WATER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 29,627. *TT CONSUMER STATED VEHICLE HAS BEEN TAKEN IN TO BE SERVICE 4 0R 5 TIMES FOR THE SAME PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172511January 28, 2019
ENGINE
SIGNIFICANT OIL LEAKING FROM OIL COOLANT HOUSING ON THE ENGINE. ENGINE STARTED SMOKING THOUGHT IT WAS ON FIRE. SHUT OFF CAR IMEDIATELY AND SENT CAR TO DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171066January 20, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AIR BAG WARNING LIGHT IS ON AND OTHER FUNCTIONS ON STEERING WHEEL STOPPED WORKING .DEALERSHIP MECHANIC SAYS ONGOING PROBLEM WITH JEEPS. SAYS DRIVE VERY CARFULLY BECAUSE AIR BAG WILL NOT DEPLOY WHEN LIGHT IS ON. CLOCK SPRING HAS BEEN RECALLED ON MANY JEEP WRANGLERS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170340January 16, 2019
POWER TRAIN
TOOK JEEP BACK TO DEALER BECAUSE I DID NOT HAVE HEAT. THEY SAID RADIATOR HAD HOLE IN IT AND HEATING CORE WAS BAD. THATS CRAZY FOR A 2015 THAT I TAKE VERY GOOD CARE OF. IT WAS ALWAYS BAD. THE ONLY HEAT THAT WORKED WAS FULL ON RED DOT. IF I MOVED IT ONE NOTCH UP/COLDER IT WOULD TURN COLD. I NEVER HAD HEAT COMING OUT OF THE DUCT NEAR THE DRIVER WINDOW. ALWAYS COLD. I PURCHASED AT BOB & CHUCK EDDY AUSTINTOWN OHIO. IT'S NOW JIM SHORKEY DEALERSHIP. MY PROBLEM IS I DRIVE ALOT AND HAVE 160K MILES ON MY JEEP. THESE ITEMS SHOULD NOT BE GOING BAD THIS QUICKLY. I STILL OWE OVER 13K FOR THE JEEP. NOW THIS IS COSTING ME OVER 2K FOR THIS FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165461January 6, 2019
UNKNOWN OR OTHER
THE HORN ON MY WRANGLER HAS BEEN VERY STIFF SINCE DAY ONE. YOU HAVE TO REALLY PUSH DARN HARD ON IT TO ACTIVATE THE SOUND, SO MUCH THAT IT IS A REAL SAFETY CONCERN. A COUPLE TIMES I WAS VERY CLOSE TO BEING HIT AND I SINCERELY BELIEVE THAT THE DELAY IN BEING ABLE TO BEEP QUICKLY IS A MAJOR CONCERN. I READ ON A JEEP WRANGLER FORUM THAT THIS IS A KNOWN ISSUE THAT MANY OTHERS HAVE AS WELL. I WILL BE BRINGING THIS TOPIC UP AT MY NEXT SERVICE BUT HONESTLY THIS INABILITY TO DO A QUICK BEEP COULD BE THE DIFFERENCE IN SAVING LIVES. I ENTERED TODAY'S DATE FOR 'WHEN DID THIS HAPPEN' BUT THIS HAS COME UP A FEW TIMES OVER THE COURSE OF OWNING THE CAR. THANK YOU FOR LISTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163895December 28, 2018
ENGINE
CRACKED AND LEAKING OIL COOLER HOUSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163174December 23, 2018
ENGINE
MY 2015 JEEP WRANGLER WITH LESS THAN 36,000 MILES (CURRENT MILEAGE IS 31,000) DEVELOPED A HOLE IN THE UPPER RIGHT (FACING THE VEHICLE) ON THE RADIATOR. ONLY FACTORY AUTHORIZED ANTIFREEZE WAS IN THE COOLING SYSTEM. IN FACT, THE COOLANT HAD NEVER BEEN TOUCHED SINCE PURCHASING IT NEW APRIL 17TH, 2015. THIS PAST FALL I KNEW I HAD A LEAK AND TOOK IT TO THE DEALER. THEY SAID IT WAS LEAKING OIL AROUND MY OIL FILTER AND ENDED UP CHARGING ME $46.00 FOR AN OIL CHANGE; HOWEVER, THE MECHANIC (PETE) COULD NOT EXPLAIN THE LEAK. I FELT THE FLUID ON MY GARAGE FLOOR WITH MY FINGERS AND HONESTLY THOUGHT IS WAS PART OIL AND ANTIFREEZE. NOW, ON WEDNESDAY DECEMBER 26, 2018 THEY ARE GOING TO REPLACE THE RADIATOR AND THE DEALER'S ESTIMATE WAS APPROXIMATELY $800.00 DOLLARS. IN SHORT, NO RADIATOR SHOULD BLOW A HOLE IN THE SIDEWALL OF THE RADIATOR WITH SO FEW MILES AND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162582December 19, 2018
ELECTRICAL SYSTEM
STEERING WHEEL ELECTRONICS FAILURE. LIKELY DUE TO CLOCK SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162152December 18, 2018
AIR BAGS
NO AIR BAGS DEPLOYED DURING COLLISION. JEEP T-BONED VEHICLE THAT PULLED OUT FROM A STOP SIGN. OTHER CARS AIR BAGS COMPLETELY DEPLOYED WITH IMPACT. FRAME DAMAGE OCCURRED SINCE THE FRONT PUSHED IN HARD ENOUGH TO BEND CORNER OF DRIVER DOOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11162311December 18, 2018
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
I HAVE BEEN EXPERIENCING THE "DEATH WOBBLE" THE FIRST TIME WHEN IT WAS ONLY A YEAR OLD WITH 10,000 MILES. IT WAS BRIEF AND I ATTRIBUTED THE ISSUE TO ROAD CONDITIONS. IT HAPPENED AGAIN AROUND 20,00 MILES. IT WAS BRIEF AND AGAIN ON THE SAME FREEWAY ATTRIBUTED TO ROAD CONDITIONS. I RECENTLY EXPERIENCED IT AGAIN AT 39,000 MILES - IT WAS SO SEVERE, AND VIOLENT, SHAKING THE ENTIRE VEHICLE- IT WAS EXTREMELY DIFFICULT TO CONTROL THE VEHICLE. I MADE AN APPOINTMENT AT THE DEALERSHIP. THE DIAGNOSIS WAS A CRACKED DRAG LINK ASSEMBLY, NEED FRONT STABILIZER SHOCKS, AND REAR SHOCKS. ON TOP OF THAT THEY SAID THERE IS A CRACK IN THE RADIATOR, BELIEVED TO BE FROM THE VIOLENT SHAKING. IT'S NO LONGER UNDER WARRANTY, WITH ONLY 39,000 MILES - 3,000 MILES OVER AND THEY WON'T DO ANYTHING. I HAVE BEEN A LONG TIME CUSTOMER AT PLANET JEEP IN FLAGSTAFF, AZ. THIS HAS BEEN A HORRIBLE EXPERIENCE. I WILL NEVER GO BACK THERE AND WON'T RECOMMEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157196December 9, 2018
ENGINE
INTERMITTENT STALLING HAS OCCURRED 4 TIMES WHILE THE VEHICLE WAS IN MOTION DRIVING STRAIGHT. 3 TIMES OCCURRED ON CITY STREETS AND 1 OF THE 4 TIMES WAS WHILE MERGING INTO TRAFFIC ON AN INTERSTATE AT INTERSTATE SPEEDS. THE VEHICLE RESTARTED 3 TIMES AFTER STOPPING AND PLACING THE VEHICLE INTO PARK AND CRANKING FOR ABOUT 5-10 SECONDS. THE LAST TIME, THE VEHICLE WOULD NOT RESTART IMMEDIATELY AND TOOK AROUND 2 HOURS TO RESTART. THERE WAS NO WARNING PRIOR TO EACH TIME, NO STUTTERING, ROUGH IDLE, ACCELERATION, DECELERATIONS, ETC. THE DEALERSHIP SERVICE DEPARTMENT SAID DIAGNOSTIC TROUBLE CODE REPORTED CRANKSHAFT POSITION SENSOR FAILURE, BUT TESTING COULD FIND NO ISSUES EACH TIME. SERVICE MANAGER REQUESTED THAT THE VEHICLE BE LEFT INDEFINITELY FOR THEM TO TEST DRIVE UNTIL THE CONDITION COULD BE WITNESSED BY TECHNICIAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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