Jeep Wrangler Complaints (2022)

381 consumer complaints on file.

#11512891March 20, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512765March 20, 2023
STEERING
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 60 MPH, the vehicle experienced the death wobble while driving over bumps on the highway. No warning lights were illuminated. The contact made a local dealer aware of the failure when the vehicle was previously taken in for recall repairs; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was recurring when driving over bumps at highway speeds. The vehicle was then taken back to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512629March 19, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Electric Mode Temporarily Unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511093March 9, 2023
UNKNOWN OR OTHER
My new 2022 Jeep Wrangler was shipped with 20 inch Bridgestone Dueller tires. These tires caused severe front end shake and vibration to the point of losing control of my vehicle at approx 60 MPH on several occasions. I brought my Jeep to the Dealer where it was purchased and was told this was a known problem with these tires.Further I was told the ONLY solution was to replace the factory tires with Wrangler KO2’s or another similar tire with more than 4 ply tires like the Dueller. The dealer said Jeep knows it is a problem but would not pay to solve the problem. These new tires were installed and the problem was resolved and cost nearly $1,700. Jeep blames Bridgestone yet it is a known problem and new Jeeps are still being sold with these tires. Jeep factory wrote it was my problem. I have an email from them telling me these details.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509948March 2, 2023
ENGINE, POWER TRAIN
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508480February 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505394February 3, 2023
ENGINE
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at 5 MPH, the vehicle was shaking and then lost motive power. The failure caused the vehicle to drive off the roadway. Additionally, the vehicle overheated. The vehicle was taken to the dealer, where the water pump and water filter were replaced; however, the failure recurred. The vehicle overheated and failed to accelerate. The vehicle was taken back to the dealer, where the cylinder head, spark plugs, engine oil filter, and several other unknown parts were replaced. The failure recurred. The vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504936February 1, 2023
STEERING, SUSPENSION
Death wobble at highway speeds in a 2022 Jeep Wrangler 4 door with full stock equipment and roughly 3,500 miles in October 2022. No previous experience or difficulties with vehicle but when temperatures lowered to freezing for the first time, the vehicle had significantly diminished performance on stability. After the initial death wobble, carefully driving the wheel continued to pulsate when hitting cracks in the pavement (wheels going into a downward bump, bumps in the up direction did not impact steering as heavily). Took more than 9 weeks to be see by the Dealerships after calling multiple dealers and working with Jeepwave- warranty. After the vehicle was confirm to have a Front Track Bar defect and Steering Dampener defect, the dealer informed me the car "was safe to drive" until parts were available with a 5-6 week window before they'd arrive - due to another defect my vehicle was in the shop for most of that. Upon return of the vehicle, immediate test drive by myself noted the steering is now improved but still inconsistently experiencing the steering wheel shaking (no vibration in the pedals but vibration is noticable for passengers sitting in the vehicle). Called the Dealership again, was told this is just the 1st fix they've been told to try and it'll be another 3 weeks prior to the dealership bringing the vehicle in for "additional diagnostics" without a clear plan for what parts they plan to replace next. Concern for me to send this note - the Vehicle at speeds as low as 62 mph starts to have a pulsating wheel that if roads are icy, an unsuspecting person were to drive my brand new vehicle with only 6,500 miles at this point, or a particular bump arises and fully loses control. Jeep knew of the issue and did not expedite my ability to get into a dealer - they played dumb on the issue until it was in the shop. There has been no urgency on my driving this vehicle as they deem it "safe to drive".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504647January 31, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 55 MPH in the middle lane of a highway, an unknown warning light was illuminated, and the vehicle lost motive power. The contact stated that the control buttons became inoperable. The contact was able to restart the vehicle after several attempts. The contact was able to veer to the side of the road with the assistance of a Police Officer and coasted to a parking lot. The vehicle was towed to the dealer, who informed the contact that parts for NHTSA Campaign Number: 22V768000 (Electrical System) were on a national back order. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised as the dealer. The failure mileage was approximately 9,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500814January 9, 2023
SUSPENSION
The Vehicle shakes radically after going over a bump. After pulling over, the suspension normalizes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500406January 6, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Most importantly, this occurred about 7 days AFTER the NHTSA 22V-865 recall for this issue was performed. Driving rural paved road at approximately 35 mph. Vehicle abruptly lost all motive power and went to electric only mode with a top speed of about 3-4 mph showing a red turtle icon on dash and “Service Hybrid Electrical Vehicle System” and “Service Charging System” messages. After stopping to investigate, vehicle could not be shifted out of park or moved. Vehicle required tow for repair A few hours before this occurred, vehicle experienced two short intervals of similar loss of power, both of which abated within less than a few seconds. Most concerning is that this occurred after recall 22V-865 was performed, indicating that the safety issue is unresolved by that recall or is an independent issue. Total and unanticipated loss of power creates a safety issue in our hilly and populated terrain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498416December 21, 2022
STEERING, SUSPENSION, WHEELS
Recently experienced the "death wobble" on a high speed highway. My entire car started wobbling and seemed like I lost balance in all 4 wheels. Dealership claimed it was a defective steering wheel damper, in which is the steering stabilizer. This is so dangerous, especially going at a high speed on the freeway. This can potentially cause a huge accident. Please help recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498099December 19, 2022
ENGINE
The contact owns a 2022 Jeep Wrangler. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498095December 19, 2022
ENGINE
The contact owns a 2022 Jeep Wrangler. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497948December 18, 2022
STEERING, SUSPENSION
The vehicle is a 2022 Jeep wrangler with less than 6800 miles and is completely stock as delivered by the factory. On 12/17/2022 I was driving my 2022 completely stock (unmodified) Jeep Wrangler 4x4 on a paved city street at approximately 55 mph. Suddenly, without any warning whatsoever, the vehicle began violently shaking and the steering wheel was pulled out of my control. I was barely able to control the Jeep and the violent shacking was extremely difficult to control and keep in my lane. The vehicle continued shaking until I was able to come to a complete stop. This incident occurred In traffic, at 55 mph, and without warning. Vehicle’s behind me also had to emergency brake due to my panic and cars in the opposite lane had to swerve as the violent shaking caused my car to to cross into oncoming traffic. I contacted the Jeep dealer who I bought the car from and they were TOTALLY AWARE of the problem and called it “DEATH WOBBLE.” Dealer further stated they have no way of guaranteeing they can fix it. Please investigate this! Someone is going to die. This is totally unacceptable and should be stopped! I am now without a car and Jeep/Chrysler continue to sell these cars with full knowledge of this ongoing DANGER. I will never trust this vehicle. This vehicle has never been taken off-road or involved in an accident. I have never been late on a payment. I am stuck with a vehicle that has a known, severely dangerous problem. Please investigate this. I am lucky to be alive. Upon reviewing this incident on the net there are numerous complaints of DEATH WOBBLE, numerous. This problem is terrifying! Please investigate and stop this company from knowingly putting people in danger for PROFITS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497774December 16, 2022
STEERING, POWER TRAIN, SUSPENSION
My 2022 Wrangler Hybrid only has 6500 miles on it and it had two significant/scary events. First, the motor cut out while driving on the expressway. Fortunately I was able to pull all the way over and start it up again but it was dangerous and scary. Second, and most significant, my vehicle experienced the "death wobble." When you travel over 60mph and hit a bump, the entire vehicle wobbles so much that the wheels and steering are nearly uncontrollable. This happened to me 20 times while driving my vehicle one day. It was terrifying for me and my passenger and I was even pulled over by other concerned drivers on the road. My vehicle has now been in repairs for over 2 weeks because the part to fix the vehicle is backordered. I no longer have confidence in this vehicle, it scares me to drive it and yet the manufacturer won't take it back because lemon laws don't apply, yet (has to be 30 days in service). I don't want this to happen to other drivers. Please investigate Jeep and keep people safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497750December 16, 2022
STEERING
The contact owns a 2022 Jeep Wrangler. The contact stated that while his wife was driving approximately 45 MPH, the vehicle experienced the death wobble. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497662December 15, 2022
SUSPENSION
The Jeep when driving at above 50mph will hit a bump and the front tires and steering wheel starts shaking uncontrollably. Upon research I’ve found that this is called a “death wobble” on a Jeep. It has a history on Jeeps. This happened with under 5k miles on the Jeep with no changes to the vehicle to the tires or suspension which came with it from the factory. I took it back to the dealership in Ripon WI and they have indicated that this is common in Jeeps. They indicated the dealerships CFO’s wife had the same issue on her new Jeep recently. They have put a new steering dampener on order but it is on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497642December 15, 2022
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Numbers: 22V768000 (Electrical System) and 22V865000 (Engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497416December 14, 2022
STEERING
The steering becomes lose when hitting small bumps at highway speeds. Vehicle must be slowed below speed limit in order to regain control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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