Jeep Wrangler Complaints (2015)

479 consumer complaints on file.

#11230045July 8, 2019
AIR BAGS
TAKATA RECALL CONTACTED DEALERSHIP FOR REPLACEMENT HAVE BEEN PUT ON WAITING LIST AND HAVE BEEN FOR 2 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222911June 27, 2019
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL: I'VE BEEN TRYING TO SCHEDULE THE TAKATA RECALL BUT ALL THE DEALERS IN MY AREA DO NOT HAVE THE PART ON STOCK. VEHICLE IS IN BRAZIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222712June 26, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT HENDRICK CHRYSLER DODGE JEEP RAM (LOCATED AT 1624 MONTGOMERY HWY, HOOVER, AL 35216, (205) 545-8074) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220936June 18, 2019
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING 50-60 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND THE FRONT END OF THE VEHICLE BEGAN TO TREMBLE AND SHAKE. THE VEHICLE WOBBLED TERRIBLY. THE CONTACT HAD TO SLOW DOWN SO THE WOBBLING COULD STOP. THE CONTACT DROVE THE VEHICLE TO JACKSONVILLE CHRYSLER DODGE (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) TO BE DIAGNOSED, BUT THE TEST COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ANDDID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219933June 14, 2019
ELECTRICAL SYSTEM
THE VEHICLE'S HORN AND STEERING CONTROLS, EXCEPT CRUISE CONTROL, ALL STOPPED WORKING. I WAS TOLD THE CLOCK SPRING IS BAD AND JEEP DID HAVE A RECALL ON THE CLOCK SPRING FOR 2007-2010 MODEL YEAR JEEPS AS WELL AS SOME 2011-2016 RIGHT HAND DRIVE JEEPS. IF YOU ALSO LOOK THROUGH JEEP FORUMS, THIS STILL SEEMS TO BE A CONSISTENT PROBLEM. THE HORN IS A NECESSARY SAFETY FEATURE AND SHOULDN'T BE FAILING WHEN THE VEHICLE WAS PURCHASED BRAND NEW A LITTLE OVER 3 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217722June 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT NORTH TOWN CHRYSLER JEEP DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150, (716) 616-3299) WAS UNABLE TO DETERMINE WHEN AN APPOINTMENT COULD BE SCHEDULED CONCERNING NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THEY WERE UNABLE TO PLACE THE CONTACT ON A WAITING LIST FOR THE PART AND ASKED THE OWNER TO CALL BACK IN MID JULY OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210518May 29, 2019
AIR BAGS
PASSENGER AIRBAG INFLATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210107May 27, 2019
STEERING
THERE HAVE BEEN 1000S OF PEOPLE WHO DRIVE WRANGLERS COMPLAIN OF THE STEERING CLUNK WHEN DRIVING. WHEN THE JEEP WARMS UP AND THE SUSPENSION CYCLES YOU CAN FEEL A THUD IIN THE STEERING COLUMN SOMEWHERE. IT MAKES YOU FEEL VERY UNEASY AND SCARED NOT KNOWING WHEN THE STEERINT SHAFT WILL FINALLY GO. MOST PROBLEMS RESULT FROM THE LOWER AND UPPER INTERMEDIATE SHAFT BEING MADE FROM 2 SEPARATE METALS AND EXPANDING. JEEP LOCATED THESE NEAR THE MANIFOLD. THE REPLACEMENT PART IS ALWAYS ON BACKORDER SO JEEP MUST KNOW THERE'S ANPROBLEM SOMEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209558May 23, 2019
AIR BAGS
I RECEIVED A LETTER INFORMING ME OF THE RECALL BUT THE DEALERSHIPS IN MY AREA WILL NOT HONOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208696May 20, 2019
POWER TRAIN
THE SWAY BAR DOES NOT STAY LOCKED HAS NOT SINCE I GOT THE JEEP RUBICON NEW IN 2015 AND I HAVE NOT BEEN ABLE TO GET THE DEALER WHERE I GOT THE JEEP FROM TO FIX IT. THERE IS A SWITCH ON THE DASH TO LOCK AND UNLOCK THE SWAY BAR AND A LIGHT ON THE DASH THAT SAYS THAT THE SWAY BAR IS UNLOCKED, THE LIGHT IS NOT ON BUT THE SWAY BAR IS UNLOCKED AND THE JEEP IS VERY UNSTABLE WHEN TRYING TO DRIVE ON THE HIGHWAY AND EVEN THE STREET IT VERY BOUNCY AND WHEN TURNING A COUNTER AT A NORMAL RATE OF SPEED THE TIRES COME OFF THE GROUND. THE SWAY BAR WILL NOT LOCK NO MATTER WHAT WE DO IT JUST COMES UNLOCKED AS SOON AS I START DRIVING. IT IS VERY UNSAFE. HAVING THE SWAY BAR UNLOCKED IS FOR OFF-ROAD OR ROCK CRAWLING NOT DRIVING ON THE NORMAL ROAD OR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206803May 10, 2019
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
MY JEEP CAUGHT FIRE FROM THE DASH, REASONS UNKNOWN. INSURANCE IS INVESTIGATING AND FIRE DEPT PUT CAUSE AS UNKNOWN. JEEP IS A TOTAL LOSS AND MY HUSBAND BARELY MADE IT OUT OF THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. HE WAS DRIVING FROM SCHOOL TO HOME AND ABOUT A MILE FROM HOME ON THE HIGHWAY ABOUT TO EXIT.*DT CONSUMER STATED AS HE WAS TRYING TO SHIFT INTO NEUTRAL AND PULL THE E-BRAKE, HE WAS BURNT ON HIS HAND AND A LITTLE ON HIS LEGS BY THE TIME HE JUMPED OUT. ON THE DAY OF THE INCIDENT, MY HUSBAND DROVE APPROXIMATELY 5-6 MILES TO CLASS (AS HE IS IN A TECHNICAL SCHOOL RIGHT NOW) AROUND 6:30 AM. AS HE WAS COMING HOME, IT STARTED SMOKING ABOUT HALF WAY UP THE ON RAMP HEADING IN THE DIRECTION TO THE EXIT TO OUR HOME, MY HUSBAND SAID RIGHT BEFORE IT STARTED SMOKING IT ALMOST SOUND LIKE THAT BLOWER MOTOR WAS MAKING A STRANGE NOISE, AND HE WAS HEADED HOME TO LOOK AT IT, BUT THE NOISE QUIT RIGHT BEFORE IT STARTED SMOKING. HE DID HIS BEST TO GET IT OUT OF TRAFFIC, BUT AS I STATED, WITH IT BEING A SOFT TOP, IT WENT UP IN FLAMES RATHER QUICK. THE VEHICLE WAS SERVICED EVERY 4,000-5,000 MILES. MY HUSBAND HAS A MOTORCYCLE, SO THE TIME SPENT IN THE JEEP WAS MAINLY IN COOLER WEATHER OR WHEN IT WAS RAINING/OVERCAST. THERE WERE NOT ISSUE LEADING UP TO THE FIRE. WE HAD TAKEN IT ON SHORT TRIPS - LONGEST DISTANCE WAS LIKE 100 MILES ROUND TRIP, BUT HADN'T DONE THAT IN AWHILE. THE VEHICLE WAS A TOTAL LOSS, STATE FARM TOTALED THE VEHICLE, WE HAVE NOT HAD POSSESSION OF THE JEEP SINCE IT WAS TOWED FROM THE SIDE OF THE ROAD BY WHOEVER THE FIRE DEPT CALLED (ALLIED TOWING). AFTER THAT INSURANCE HAD IT TOWED TO A LOCATION OF THEIR OWN. I BELIEVE MY HUSBAND ONLY HAD A SUB WOOFER IN THE JEEP, YOU CAN SEE IT IN THE BACK IN SOME OF THE PICTURES. I BELIEVE AT SOME POINT THE STEREO WAS CHANGED BUT THAT WAS BEFORE WE OWNED IT AND IT WAS IN OUR POSSESSION FOR ALMOST 1 YEAR PRIOR TO THE FIRE. I HAVE NO CONTACTED THE FCA, I WASN'T SURE WHO TO REACH OUT TO FOR THIS ISSUE.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11206406May 9, 2019
SERVICE BRAKES, ENGINE
SATURDAY MORNING AT APPROXIMATELY 10:45 A.M. DRIVING 4.9 MILES TO DESTINATION I ASKED AS WE WERE APPROACHING PARKING "DO YOU SMELL SMOKE?" I HIT THE BREAKS BUT THERE WAS NO BREAKS. AND THEN A COMBUSTION OF FLAMES CAME FROM WHEEL WELLS AND HOOD OF JEEP. WE ALL JUMPED OUT AND CALLED 911 AND TRIED TO PUT FIRE OF JEEP OUT WITH EXTINGUISHERS. WITH NO SUCCESS. FIRE DEPARTMENT PUT FIRE OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11206596May 9, 2019
STEERING
STEERING WHEEL HORN ASSEMBLY. THIS UNIT TAKE AN UNUSUAL AMOUNT OF PRESSURE TO MAKE THE HORN SOUND. THIS HAS BEEN A PROBLEM SINCE THE CAR WAS NEW. IN ADDITION THE HORN ASSEMBLY VIBRATES WHEN TURNING. I HAVE TAKEN THIS CAR TO A ALAMOGORDO, NEW MEXICO DEALER AND GALVESTON , TEXAS DEALER TO HAVE THE PROBLEM INVESTIGATED. THEY TOLD ME THIS WAS NORMAL. THIS OCCURRED SINCE THE CAR WAS NEW AND CONTINUES TODAY AT 45,000 MILES. I AM CONCERNED SOMETHING IS FAULTY WITH THE HORN AND AIRBAG ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205449May 3, 2019
POWER TRAIN, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNED A 2015 JEEP WRANGLER. WHILE DRIVING 25 MPH, ALL THE INSTRUMENT PANEL GAUGES ILLUMINATED AND THE BRAKE PEDAL FELT SOFT. THE VEHICLE SLOWED DOWN AND THE CONTACT SMELLED SMOKE. THE VEHICLE CAUGHT FIRE ON THE DRIVER'S SIDE OF THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER, OPENED THE DOOR, AND THE FIRE SPREAD. THE CONTACT HAD TO QUICKLY EXIT THE VEHICLE. A POLICE REPORT WAS FILED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS UNKNOWN. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11204659April 30, 2019
ELECTRICAL SYSTEM
WHEN ABS LIGHT, TRACTION CONTROL LIGHT, AND DOWN HILL ASSIST LIGHT COMES ON AT THE SAME TIME WHILE DRIVING THE BRAKES LOCK UP. ALL THESE LIGHTS CAME ON AND THE BRAKES STARTED LOCKING UP WHILE GOING 50-60 MPH. THIS IS GOING TO CAUSE AN ACCIDENT AND NOW I HAVE TO GET MY JEEP TOWED BECAUSE IT WILL NOT ALLOW ME TO GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204564April 29, 2019
UNKNOWN OR OTHER
WAS DRIVING DOWN THE HIGHWAY WHEN THE PASSENGER SIDE HAD A LITTLE BIT OF SMOKE, PULLED OVER AND THERE WAS A SMALL FIRE, MULTIPLE FIRE EXTINGUISHERS FAILED TO PUT OUT THE FIRE AND IT SPREAD ENGULFING THE ENTIRE JEEP AND POP UP CAMPER UNTIL THEY WERE BOTH TOTAL LOSSES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11203096April 23, 2019
ENGINE
RADIATOR LEAKING COOLANT ON DRIVER SIDE TANK. I'VE SMELLED COOLANT SINCE NEW BUT NEVER SEEN A LEAK UNTIL WARRANTY WAS EXPIRED. I CURRENTLY HAVE LESS THAN 30,000MI CONTACTED DEALER AND WAS TOLD SIMPLY NO WARRANTY. READING ABOUT THIS PROBLEM ONLINE SEEMS TO BE A COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196642April 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EAST TENNESSEE DODGE CHRYSLER JEEP RAM (2774 N MAIN ST, CROSSVILLE, TN 38555, (931) 463-3640) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED EAST TENNESSEE DODGE LATER INFORMED ME THAT THE MANUFACTURER FAILED TO SEND THEM PARTS 5/5/19*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191559March 26, 2019
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TWICE. THE FIRST FAILURE OCCURRED AT 7,000 MILES IN THE LEFT LANE DRIVING AT HIGHWAY SPEEDS AND THE SECOND TIME OCCURRED AT 13,900 MILES. THE VEHICLE ROLLED OVER THE RAILROAD TRACKS BY TEN FEET AND WAS ABOVE THE TRACK WHEN THE CLUTCH FAILED TO SHIFT AND MANEUVER PROPERLY. THE CONTACT HAD TO SWIFTLY GET THE VEHICLE OVER THE RAILROAD TRACKS. EAST HILLS CHRYSLER JEEP DODGE RAM SRT (2300 NORTHERN BLVD, GREENVALE, NY 11548, 516-621-9191) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT DIAGNOSTIC TESTING WAS NEEDED TO DETERMINE IF THE PRESSURE PLATE OR CLUTCH SPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TSB NUMBER: 06-001-15 WAS MENTIONED. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY WAS REPLACED TWICE BEFORE BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,721.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190251March 20, 2019
SEAT BELTS
THE SEAT BELT BROKE LOOSE FROM THE FLOOR. THE METAL PART THAT WAS SCREWED TO THE FLOOR ACTUALLY BROKE AWAY FROM THE SCREW. LESS THAN 47,000 MILES. BUT I THINK THIS IS A SAFETY ISSUE AND A SEAT BELT SHOULD NEVER BREAK!! I WAS SITTING STILL SIMPLY PUTTING ON MY BELT. *DT *DT*JB *DT *DT *DT *TR *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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