Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#10919407October 27, 2016
POWER TRAIN
I WAS IN MOTION DRIVING MY JEEP RUBICON OFF ROAD IN 4WD HIGH AND WAS HEADING DOWN A STEEP SLOP AND WHILE SHIFTING MY 6 SPEED MANUAL TRANSMISSION FROM 3RD TO 2ND THE GEAR SHIFT ARM PULLED OF ITS MOUNT. DUE TO THE SHIFT ARM ASSEMBLY COMING OFF, I MISSED 2ND GEAR AND ENDED UP STUCK IN NEUTRAL. BEFORE I REALIZED EXACTLY WHAT HAPPENED I HAD TRAVELED ABOUT 20 YARDS FREEWHEELING. DUE TO THE SPEED INCREASE I HAD TO APPLY MY BRAKES WHICH THEN CAUSED THE JEEP TO SLIDE SIDEWAYS. I WAS ABLE TO GAIN CONTROL AND RIDE THE BRAKES DOWN TO THE BOTTOM OF THE SLOPE WHERE I INVESTIGATED WHAT HAPPENED AND THEN HAD TO MAKE TEMPORARY REPAIRS AS I WAS STUCK IN A RAVINE WITH NO EASY WAY OUT. AFTER A COUPLE OF HOURS ATTEMPTING TO GET THE SHIFT ASSEMBLY REINSTALLED I WAS ABLE TO DRIVE OUT OF THE RAVINE AND BACK TO CAMP TO IMPROVE THE TEMP REPAIR. I DID NOT DRIVE THE JEEP AGAIN THAT WEEKEND UNTIL I WAS READY TO HEAD HOME. I DROVE IT THE 280 MILES HOME WITH THE TEMPORARY REPAIR IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918052October 22, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
JEEP RANDOMLY STALLS AND ENGINE DIES WHILE DRIVING. JEEP HAS REPLACED O2 SENSOR, PCM AND TIPM. PROBLEM IS STILL OCCURRING. VERY DANGEROUS TO DRIVE NOT KNOWING WHEN THE ENGINE WILL QUIT WORKING. PROBLEM STARTED OCCURRING AROUND 45000 MILES AND IS STILL OCCURRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917493October 20, 2016
POWER TRAIN, ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
VEHICLE STALLS AT RANDOM TIMES BUT MOST OFTEN WHEN PUTTING INTO REVERSE AFTER SITTING FOR A WHILE. IT HAS STALLED WHILE DRIVING ON MAJOR ROADS WHICH COULD HAVE BEEN LIFE THREATENING. THE TRANSMISSION ALSO SHIFTS VERY JERKY AT TIMES FOR NO REAL REASON. THE WINDSHIELD WIPERS WILL COME ON RANDOMLY AND USUALLY SEEM TIED TO TURN ON THE TURN SIGNALS WHICH HAPPEN TO BE ON THE OTHER CONTROL KNOB. LIGHTS WILL DIM ON NAV/RADIO WHEN WINDSHIELD WIPERS ARE TURNED ON. I WOULD SAY THERE IS AN OBVIOUS ELECTRICAL/COMPUTER ISSUE THAT MUST BE CAUSING THESE THINGS TO HAPPEN. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917674October 20, 2016
AIR BAGS
AIRBAG SIGNAL FAILURE (CLOCK SPRING DUST ISSUE) 2013 JEEP WRANGLER JKU LEFT-HAND DRIVE, EXPERIENCING DRIVER SIDE AIRBAG SIGNAL FAILURE. A RECALL FOR THE SAME SYMPTOMS (RECALL #16V288000) APPLIES ONLY TO RIGHT-HAND VEHICLES ONLY. MILEAGE APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916497October 17, 2016
STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING BOX FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 11/06/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916546October 17, 2016
STEERING, SUSPENSION
DRIVING AT 45 MPH TODAY ON ROUTE 6 IN SWANSEA MA AND THE ENTIRE FRONT END OF MY JEEP STARTS SHAKING TO THE POINT WHERE I CAN'T CONTROL IT. I TRIED TO SLOW DOWN BUT THE MORE I DID THE MORE THE FRONT END SHOOK BACK AND FORTH FROM SIDE TO SIDE. I WAS ABLE TO PULL OFF INTO A PARKING LOT. I CHECKED UNDER THE JEEP AND THERE WAS NO DAMAGE, THE TIRE TREADS ARE NOT WORN. THE INFLATION OF THE TIRES IS FINE. I JUST HIT 33,000, THE TRUCK WAS JUST INTROSPECTED AND HAD AN ALIGNMENT IN SEPTEMBER. DEATH RUMBLE AS I AVE READ IS COMMON BUT THERE IS NO RECALL ON THIS VEHICLE PER YOUR DATABASE. THE TRUCK IS NOT SAFE TO DRIVE AND DUE TO THE YEARS IS NO LONGER UNDER WARRANTY. RECOMMENDING A RECALL BASED ON THE 1000S OF REPORTS OF THIS ONLINE. CHRYSLER NEEDS TO MAKE A CHANGE TO MAKE MY VEHICLE SAFER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908310September 20, 2016
AIR BAGS, UNKNOWN OR OTHER
I OWN A 2013 JEEP WRANGLER, I TAKE MY JEEP OFF-ROAD EVERY WEEKEND. LIVING IN LAS VEGAS, NV, I CAN KEEP THE TOP OFF 10 MONTHS OUT OF THE YEAR. LIVING IN THE DESERT, IT'S ALSO VERY DUSTY HERE. IN MAY OF 2016, I WAS ON AN OFF-ROADING TRIP, WHEN THE AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER, AND THEY TOLD ME IT WAS THE CLOCKSPRING. THEY QUOTED ME $700.00 TO FIX IT...I DIDN'T HAVE THE MONEY, SO I PAID THEM THE $150.00 DIAGNOSTIC FEE... TWO DAYS LATER, THE FIRST RECALL FOR CLOCKSPRING CAME OUT. I CALLED THE DEALER BACK, THEY LOOKED UP MY VIN #, AND SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. SINCE THEN SEVERAL MORE RECALLS HAVE BEEN ISSUED, BUT MY VEHICLE IS STILL NOT LISTED. I DID RESEARCH ON CLOCKSPRINGS, AND FOUND OUT THE REASON THEY GO OUT IS DUE TO DUST, FREQUENT OFF-ROAD, AND REMOVING THE TOP. ALL OF WHICH DESCRIBES MY JEEP. IN ADDITION TO THE AIRBAG NOT DEPLOYING, THE CLOCKSPRING EFFECTS THE HORN, AS WELL AS OTHER CONTROLS ON THE STEERING WHEEL. I HAVE WRITTEN SEVERAL EMAILS TO JEEP, CHRYSLER, AND MOPAR. I HAVE DISCUSSED THIS ISSUE ON SEVERAL JEEP FORUMS SITES, ASKING FOR HELP. IF THE RECALL COVERS ONLY SOME 2013 MODELS, BUT MY MODEL MATCHES THE CIRCUMSTANCES SURROUNDING THE RECALL ISSUE, THEN I BELIEVE MINE SHOULD BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905698September 12, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE WIPERS COME ON INTERMITTENTLY WITH NO INPUT. DEALER WOULD NOT FIX BECAUSE THEY COULD NOT RECREATE THE ISSUE. I BELIEVE THIS TO BE A PROBLEM WITH THE TIPM WHICH CONTROLS MANY FUNCTIONS, INCLUDING THE AIRBAG DEPLOYMENT. I'M CONCERNED THIS MALFUNCTION IS POINTING TO A LARGER UNDERLYING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903117September 1, 2016
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE THE VEHICLE WAS STATIONARY, THE FRONT AXLE RUSTED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898235August 24, 2016
AIR BAGS
ON MY 2013 JEEP WRANGLER SAHARA UNLIMITED (LHD), THE AIRBAG LIGHT IS ON AND CHIMES EVERY FEW MINUTES. THE AIRBAG LIGHT COMES ON AFTER I START THE ENGINE. THE LIGHT STAYS ON AND DASHBOARD CHIMES WHILE DRIVING. THIS INDICATES THAT SOMETHING IS WRONG WITH THE AIRBAG SYSTEM. MECHANICS HAVE TOLD ME THIS IS A FAULTY "CLOCKSPRING". THIS RAISES CONCERNS THAT MY AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT OR WILL DEPLOY PREMATURELY. DAIMLER CHRYSLER HAS REFUSED TO REPLACE THIS PART UNDER THE CURRENT RECALL. WHEN CALLING CHRYSLER, I WAS TOLD THE CURRENT RECALL IS FOR 2007 AND UP RIGHT HAND DRIVE MODELS ONLY EVEN THOUGH THEY USE THE SAME PART NUMBER. I HAD A 2007 WRANGLER (LHD) YEARS AGO THAT WAS INCLUDED IN A RECALL FOR THE CLOCKSPRING. THE RECALL WORK WAS COMPLETED ON MY PREVIOUS 2007 WRANGLER FOR THE SAME PART NUMBER. I WOULD LIKE AN ANSWER AS TO WHY MY 2013 JEEP WRANGLER (LHD) IS NOT INCLUDED IN THE RECALL IF THE SAME PART NUMBER IS THE PROBLEM. IT IS MY UNDERSTANDING THAT THE REPAIR WILL COST $520 WHICH I DO NOT BELIEVE I SHOULD PAY IF OTHER JEEP WRANGLERS ARE HAVING THIS JOB COMPLETED FOR FREE. IF MY SAFETY IS NOT A CONCERN, PLEASE CONSIDER THE SAFETY OF MY WIFE AND DAUGHTERS, AND MOVE TO INCLUDE ALL JEEP WRANGLER MODELS WITH CLOCKSPRING PART NUMBER 68339336AA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897978August 23, 2016
EXTERIOR LIGHTING
HEADLIGHT HARNESSES GO BAD. LIGHTS FLICKER, DON'T TURN ON WITHOUT MESSING WITH HARNESSES OR TAKE A FEW SECONDS TO MINUTES TO TURN ON OR CHANGE TO HIGH BEAMS. THUS IS WHILE STATIONARY OR WHILE IN MOTION. HITTING BUMPS IN THE ROAD ALSO AFFECT THE LIGHTS FLICKERING OR TURNING OFF OR ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896247August 16, 2016
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT DISPLAYED AND WILL NOT TURN OFF, ALONG WITH INTERMITTENT CHIME. FAILURE OCCURRED ON 7/15/2016 AT ABOUT 37400 MILES. JEEP DEALER SERVICE DEPT (AUTONATION CHRYSLER JEEP ARAPAHOE, CENTENNIAL, CO) CONFIRMED THAT THE CLOCKSPRING HAD FAILED. NOT REPAIRED DUE TO PART UNAVAILABILITY. VEHICLE IS A 2013 JEEP WRANGLER RUBICON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895304August 12, 2016
VISIBILITY, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO WORK FOR THE HEAT AND AIR CONDITIONER INTERMITTENTLY. IN ADDITION, THERE MAY HAVE BEEN TOXIC FUMES EMITTING THROUGH THE VENTS WHEN THE HEAT OR AIR CONDITIONER WERE ACTIVATED, WHICH AFFECTED A CHILD PASSENGER'S BREATHING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT WAS NOT EXPERIENCING ANY ENGINE FAILURES BEFORE THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER RECALL WHERE THE DEALER REPLACED THE ENGINE SENSORS AND THE TRANSMISSION. THE SERVICE ENGINE LIGHT ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PROVIDED NO SOLUTION AFTER THE RECALL REPAIR. THE CONTACT NOTICED THAT SHORTLY AFTER LEAVING THE DEALER, SMOKE EMITTED INTO THE VEHICLE AND FLAMES APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PROVIDE AN INVESTIGATION. THE CONTACT WAS STILL WAITING ON A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10894162August 8, 2016
ENGINE, POWER TRAIN
2 ISSUES WITH MY 13 WRANGLER UNLIMITED 1ST ... ENGINE TEMP GETS UP TO ABOUT 80 PERCENT OF THE GUAGE. I HAVE HAD IT IN 3 TIMES THEY REPLACED THE WATER PUMP TWICE AND STILL SAME ISSUES. THEY HAVE REPLACE THERMOSTAT COOLANT FLUSH ECT. THE DEALER CONNOT FIND OUT WHATS WRONG. I HAVE RESORTED TO ADDING A SECONDARY COOLANT FAN AND IT HELPS A BIT BUT ITS STILL A PROBLEM IVE HAD SINCE A YEAR FATER BUYING IT. 2ND ... THE TRANSMISSION(AUTOMATIC) WHEN GOING UP ANY KIND OF INCLINE IT DOES NOT WANT TO SHIFT UNTILL ABOUT 6K RPMS. I HAVE HAD IT IN FOR THIS ALSO AND DEALER CLAIMS NOTHING THEY CAN FIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891945July 31, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY JEEP WAS PARKED ON THE STREET IN FRONT OF MY HOUSE FOR ABOUT 13 HOURS AND A ELECTRICAL FIRE STARTED ON THE FRONT PASSENGER SIDE AT AROUND 3AM. IT BURNED HALF THE VEHICLE BEFORE BEING PUT OUT AND TOTALED OUT MY JEEP. IT ALSO DAMAGED THE ENTIRE BACK END OF THE CAR PARKED IN FRONT OF ME. THE FIRE DEPARTMENT RULED THIS WAS A ELECTRICAL FIRE AND NOT ARSON. DAYS BEFORE I NOTICED THE OUTSIDE TEMP WAS READING AT 119 DEGREES OUT SIDE WHEN THE TEMP WAS ACTUALLY 99 DEGREES. I'M NOT SURE IF THIS HAD ANYTHING TO DO WITH IT BUT I FOUND IT VERY ODD. I HAVE READ THOUSANDS OF INCIDENTS SIMILAR TO THIS SOME INVOLVING WORST PROPERTY DAMAGE AND EVEN CASES WITH FATALITIES. I THINK CHRYSLER/JEEP NEED TO BE HELD ACCOUNTABLE FOR THIS AND GET THESE DAGEROUS VEHICLES OFF THE STREETS ASAP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10891525July 29, 2016
ENGINE
JEEP RANDOMLY CUTS OFF WHILE DRIVING. HAS HAPPENED AT LOW AND HIGH SPEEDS, NORMALLY LOW SPEED IT WILL CUT BACK ON QUICKLY, YOU HAVE TO WAIT 5-10 MIN FOR A HIGH SPEED CUT OFF. THE VEHICLE DOES NOT THROW ANY CODES AND DEALER CANNOT FIX IF THEY CAN'T REPLICATE. THIS HAS HAPPENED 5 TIMES IN THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888714July 26, 2016
ENGINE
SINCE THE SPRING OF 2016, MY JEEP WRANGLER RUBICON HAS BEEN STALLING AFTER IGNITION, AS I PUT THE VEHICLE IN REVERSE (IT IS AN AUTOMATIC TRANSMISSION) AND OCCASIONALLY WHILE IDLING AT STOP LIGHTS. THIS PROBLEM HAS OCCURED 20-25 TIMES OVER THE LAST 7 MONTHS. THE DEALERSHIP HAS REFLASHED THE CONTROL MODULES, BUT THE PROBLEM PERSIST. THE VEHICLE ISN'T SAFE TO DRIVE BECAUSE OF THE TENDENCY TO STALL AT STOP LIGHTS. WHAT CAUGHT MY ATTENTION WAS THE FIRST TIME IT DID IT AND I HAD MY 5 YEARS OLD SON IN THE CAR. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE FURTHER INVESTIGATING THE PROBLEM. THEY HAVE BEEN ABLE TO REPLICATE THE ISSUE (STALLING IN REVERSE, AND WHILE IDLING). THE VEHICLE STARTS RIGHT AWAY, BUT OCCASIONALLY POWER ISN'T AVAILABLE IMMEDIATELY (2-3 SECONDS DELAY). JEEP WASN'T AWARE OF SIMILAR PROBLEMS WHEN I CALLED... AND THIS MORNING I LEARNED ABOUT OTHER FCA VEHICLES BEEN RECALLED BECAUSE THEY ARE STALLING IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887389July 21, 2016
SERVICE BRAKES
I HAVE 24,000 MILES AND NOTICED GRINDING COMING FROM MY PASSENGER REAR WHEEL. I WENT TO AN AUTO REPAIR SHOP. THEY INFORMED ME THAT THE CALIPER IS PARTIALLY FROZE AND NEEDED A NEW ONE. IT ALSO RUINED MY BRAKE AND ROTOR ON THAT SIDE. THEY ALSO RECOMMENDED TO NOT INSTALL ONE SIDE BUT TO MAKE BOTH MATCH. DUE TO A FAULTY CALIPER I AM OUT $500. THE AUTO MECHANIC SAID HE HAS ODDLY SEEN THIS ON RELATIVELY NEW JEEP WRANGLERS TOO FREQUENT. I WENT ONLINE AND FOUND OUT FROM JEEP FORUMS THAT THIS IS HAPPENING OFTEN. I'M NOT TOO SURE ON HOW THE RECALL PROCESS WORKS... BUT I WOULDN'T MIND TRYING TO RECOVER SOME/ALL OF MY COSTS DUE TO FAULTY OEM EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884243July 12, 2016
UNKNOWN OR OTHER
MY 2013 JEEP WRANGLER STARTED HAVING SENSOR PROBLEMS WITHIN A YEAR AFTER I BOUGHT IT BRAND NEW!! NOW AFTER THREE YEARS AND MANY SENSORS BEING REPLACED ALONG WITH SENSOR WIRING IT'S NOT DRIVEABLE AND DEALERSHIP MECHANICS CAN NOT FIX IT OR FIGURE OUT WHAT'S WRONG. THE ENGINE LIGHT ALONG WITH TRACTION CONTROL LIGHT STAYS ON, THE AUTOMATIC TRANSMISSION WILL NOT SHIFT GOOD, IT HAS TROUBLE CRANKING, AND CUTS OFF IN THE MIDDLE OF THE ROAD WHICH IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT!!! IN THE LAST MONTH I'VE HAD 4 SOFTWARE UPDATES DONE, REPLACED THE ABS MODULE, REPLACED CAM SHAFT SENSOR, AND WHEEL SPEED SENSORS, BUT AFTER I PICK IT UP FROM THE DEALERSHIP I DRIVE IT A FEW MILES AND LIGHTS COME BACK ON AND IT STARTS RUNNING HORRIBLE AGAIN!! I'M PAYING FOR A VEHICLE YOU CAN'T EVEN DRIVE SO SOMETHING HAS GOT TO BE DONE ABOUT THIS!!! CHRYSLER SHOULD HAVE TO BE HELD RESPONSIBLE FOR THESE CRAPPY JEEPS THEY ARE MAKING, AND MINE IS NOT THE ONLY ONE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881450June 29, 2016
AIR BAGS
AIRBAG SIGNAL FAILURE (CLOCK SPRING DUST ISSUE) 2013 JEEP WRANGLER JKU LEFT-HAND DRIVE EXPERIENCING DRIVER SIDE AIRBAG SIGNAL FAILURE. A RECALL FOR THE SAME SYMPTOMS (RECALL #16V288000) APPLIES ONLY TO RIGHT-HAND VEHICLES, WHICH USE THE SAME PART. MILEAGE APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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