Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10606330June 26, 2014
SEAT BELTS
WHEN YOU TRY TO TAKE OFF YOUR SEAT BELT IT IS STUCK AND WONT RELEASE. NO MATTER WHAT YOU DO. YOU HAVE TO RIP IT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605464June 23, 2014
AIR BAGS
MY AIRBAG WARNING LIGHT CAME ON AND HAS MOSTLY STAYED ON FOR TWO WEEKS. I TOOK IT TO MY MECHANIC WHO HAS TOLD ME THAT THE AIRBAG CLOCKSPRING SENSOR IN THE STEERING COLUMN IS DEFECTIVE AND IT WILL COST BETWEEN $500-$600 TO REPLACE. THIS SAME PART HAS BEEN RECALLED ON SOME EARLIER MODELS OF RH DRIVE WRANGLERS AND 2007 LH DRIVE MODELS, HOWEVER, IT IS HAPPENING IN 2008-NEWER LH MODELS AS WELL, BUT NOTHING IS BEING DONE TO REPLACE THESE. WE WOULD LIKE TO HAVE OUR MODEL YEARS COVERED BY THE RECALL/REPLACEMENT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598716June 16, 2014
AIR BAGS
MY 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I HAD TO HAVE THE CLOCK SPRING REPLACED TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598320June 14, 2014
AIR BAGS
ON THE 2009 JEEP WRANGLER DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 200X JEEP WRANGLER OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 200X JEEP WRANGLER DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING FOR NEW MODELS THAN 2008 THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597971June 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 54,938.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595745June 3, 2014
STEERING
STEERING FREEZES WHILE DRIVING.THE STEERING STIFFENS SO HARD DURING TURNS (IN DRIVE OR REVERSE AND EITHER LEFT OR RIGHT), THAT THE WHEEL IS FROZEN STUCK IN WHATEVER THAT TURN POSITION IS AND NO AMOUNT OF ALL-MUSCLE FORCE HELPS, THE DIRECTION OF THE VEHICLE AND ANY TURNING OF THE STEERING WHEEL TO STRAIGHTEN THE WHEELS IS INCREASINGLY NOT AN OPTION. RECENTLY THIS OCCURRED WHILE LEFT TURNING ONTO THE HIGHWAY AT APPROX 10MPH. IT VERY OFTEN HAPPENS WHILE SIMPLY PARKING (PARALLEL OR BACKING IN). TOOK JEEP TO A CHRYSLER-JEEP DEALER FOR AN OIL&LUBE AND ADVISED THEM OF THE ISSUE AND FOR THEM TO CHECK IT OUT, THEY STATED COULDN'T FIND ANYTHING WRONG (!). YESTERDAY I PAID $55 FOR SAME DEALER TO CHECK AGAIN, THIS TIME THEY RECOMMENDED REPLACING 'STEERING GEAR BOX' FOR $1100 WARRANTY EXPIRED PART. THINKING THIS MAY BE COVERED UNDER THE LIFETIME POWERTRAIN WARRANTY (ENGINE/TRANSMISSION/DRIVE SYSTEM PER CHRYSLER-JEEP'S WEB SITE) THAT CAME WITH THE JEEP (THAT I HAD TO PROVE WAS EVER OFFERED BY CHRYSLER (HAD TO FIND ORIGINAL MANUFACTURE STICKER THAT WAS ON THE WINDOW OF JEEP WHEN I SELECTED IT FOR PURCHASE & MY ORIGINAL PURCHASE PAPERS), AS THEY DID NOT WANT TO HONOR (!!!), I CALLED CHRYSLER CUSTOMER CARE, WHOSE REP STATED "PART WAS ONLY COVERED UNDER BASIC WARRANTY, NOT THE LIFETIME". AAUGH! RESEARCHED JEEP FORUM ONLINE TO FIND THAT MANY JEEP WRANGLER OWNERS HAVE ISSUES WITH THE STEERING GEAR BOX USED BY CHRYSLER THAT GO WELL BEYOND STEERING WHEEL FREEZING UP WHILE DRIVING. WHAT IF SOMEONE DOES A CENTER LANE LEFT AT A MAJOR INTERSECTION AND THE STEERING FREEZES...STUCK IN LEFT TURN POSITION? PLEASE PLEASE FORCE RECALL ON JEEPS STEERING GEAR BOX BEFORE PEOPLE GET HURT. TURNING LEFT ONTO A HIGHWAY AND THE STEERING FREEZES IN THE LEFT TURN POSITION LEAVING ME TO ENVISION GOING OVER THE EMBANKMENT INTO MORNING RUSH HOUR. I BEG YOU, PLEASE BEFORE PEOPLE GET HURT IT THEY HAVEN'T ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594686May 28, 2014
ENGINE, FUEL SYSTEM, GASOLINE
FUEL SPURTS OUT OF GAS TANK ALL OVER AFTER GAS NOZZLE IS REMOVED WHEN GETTING GAS. VEHICLE HAS TROUBLE STARTING AND FEELS LIKE IT IS GOING TO STALL OUT AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594410May 27, 2014
STEERING, SUSPENSION:FRONT:STABILIZER BAR, TIRES:VALVE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY BEGAN TO VIOLENTLY SHAKE CAUSING THE DRIVER TO NEARLY LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STEERING STABILIZER BAR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. ALSO, THE CONTACT INDICATED THAT WHILE DRIVING THE FRONT DRIVER SIDE TIRE SUDDENLY DEFLATED. AFTER INSPECTING THE VEHICLE THE CONTACT DISCOVERED THAT THE TIRE AIR VALVE WAS FRACTURED. THE CONTACT INDICATED THAT THE DEFECT RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588480May 15, 2014
FUEL SYSTEM, GASOLINE
IT STARTED MORE THAN A YEAR AGO. EVERYTIME I FILL MY TANK IT OVERFLOWS GAS EVERYWHERE. IT DOES NOT STOP AUTOMATICALLY LIKE IT SHOULD. GAS FLOWS ALL OVER THE GROUND AND NOT JUST A LITTLE BIT. I KNOW THERE WAS A RECALL FOR 2008 JEEPS BUT I FEEL IT HAS AFFECTED 2009 JEEPS AND NEWER. I READ ABOUT THIS PROBLEM ON JEEP FORUMS ALL THE TIME. MY DEALER SAID THEY WILL NOT FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588715May 15, 2014
ELECTRICAL SYSTEM
WAS DRIVING WITH LOW SPEED WHEN I HEARD THE CAR ALARM AND HEAVY SMOKE STARTED TO SHOW FROM UNDER THE HOOD. I HAD NO FULL COVERAGE ON THE TRUCK SO I HAD TO TAKE CHANCE TO OPEN THE HOOD AND REMOVE THE BATTERY CABLE BEFORE THE WHOLE CAR GOES ON FIRE. WAS LUCKY THIS IS DIDN'T HAPPEN WHILE I AM DRIVING ON THE FREEWAY. THE TECHNICIAN SAID THAT THE FUSE BOX WAS CAUGHT ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10586126May 2, 2014
AIR BAGS
AIRBAG LIGHT GOES ON/OFF WHILE DRIVING. DOES NOT MATTER IF TURNING, ACCELERATING, ETC. READING PRIOR THREADS, IT LOOKS LIKE THE CLOCK SPRING UNDER THE HORN IS THE ISSUE. CONCERNED THE AIRBAG WILL NOT DEPLOY IF INVOLVED IN A CRASH, AND THE LIGHT IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585854May 1, 2014
FUEL SYSTEM, GASOLINE
I'M SURE YOU'RE AWARE THAT THIS IS AN ONGOING PROBLEM WITH JEEP WRANGLER YEARS 2007, 08 AND 09 WHERE UPON FILLING UP THE TANK AND ONCE IT REACHES THE TOP, INSTEAD OF THE PUMP CLICKING OFF, FUEL (A LOT OF IT) SPITS OUT OF THE TANK AND ALL OVER THE BUMPER AND THE GROUND. TO CHRYSLER'S CREDIT, IF YOU COMPLAIN, THEY WILL REIMBURSE YOU FOR THE REPAIRS BUT IT IS TEDIOUS AND OFTEN TIMES, PEOPLE CAN'T AFFORD THE MONEY UP FRONT SO CHRYSLER WINS BY ATTRITION ESPECIALLY SINCE THEY WEREN'T FORCED TO HAVE A RECALL. I UNDERSTAND THAT NHTSA HAS CLOSED THIS ISSUE BUT IT IS BAD. HOW WOULD YOU LIKE TO HAVE FUEL POURING OUT OF YOUR VEHICLE AND ONTO YOUR SHOES, CAR AND THE GROUND, EVERY TIME YOU FILLED UP? MY NEXT STEP IS TO REPORT IT TO THE EPA FOR CERTAINLY, FUEL SPILLS OF THIS MAGNITUDE CANNOT BE LEGAL. IF AT ALL POSSIBLE, CAN YOU RE-ADDRESS THIS FOR THE INEVITABILITY IS THAT A 'PERFECT STORM' SCENARIO WILL OCCUR AND WHILE FUEL SPEWING PROBLEM IS HAPPENING, STATIC ELECTRICITY FROM THE CONSUMER COULD IGNITE IT OR EVEN SOME CARELESS AND UNSAFE SMOKER IS TOO CLOSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585547April 29, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585544April 29, 2014
STEERING, SUSPENSION, WHEELS
DEATH WOBBLE, UNCONTROLLABLE VIOLENT SHAKING BETWEEN 30 & 50 MPH. SERIOUS SAFETY ISSUE AT HIGHWAY SPEEDS BEING UNABLE TO CONTROL THE VEHICLE'S STEERING OUT OF HARMS WAY. I HAVE HAD IT TO TWO DIFFERENT DEALERSHIPS THREE DIFFERENT TIMES AND I'M TOLD THAT THERE IS NOTHING WRONG WITH IT. IT'S OBVIOUS THAT THERE IS A PROBLEM AND I'M NOT THE ONLY ONE WITH THIS ISSUE. A QUICK INTERNET SEARCH ON JEEP DEATH WOBBLE WILL CONFIRM THIS. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE AND FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED!!!!!!!!!!!!!!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584757April 24, 2014
ELECTRICAL SYSTEM, ENGINE
STARTED MY CAR WITH THE REMOTE STARTER. EVERYTHING FROM WIPERS TO ALARM TO WINDOW WASHER TO LIGHTS WENT ON A FRITZ. SMOKE CAME OUT OF THE HOOD. I MADE SURE CAR WAS TURNED OFF AND OPENED THE HOOD TO DISCOVER A FIRE. I HAD A SMALL FIRE EXTINGUISHER AND WAS BARELY ENOUGH TO EXTINGUISH THE FIRE. ONCE EXTINGUISHED I CALLED THE DEALER WHO HAD JUST SERVICED THE CAR AND AM WAITING FOR AN IDEA WHY IT HAPPENED. IT MELTED THE ELECTRONIC COMPONENTS NEXT TO THE AIR DAM, WIRES AROUND THE BATTERY ETC. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10584870April 23, 2014
STEERING, SUSPENSION
CPSC: I1440019A. 2009 JEEP WRANGLER XL. CONSUMER STATED THAT AROUND 32,000 MILES, HIS VEHICLE DEVELOPED WHAT IS CALLED THE "DEATH WOBBLE", UNCONTROLLED SHIMMY AT HIGHWAY SPEEDS WHICH ONLY RESOLVES BY BRAKING AND COMING TO A NEAR STOP. AFTER GREAT EFFORT, CHRYSLER REIMBURSED THE CONSUMER $849.07 OF THE $ 1793.47 HE PAID TO HAVE THE ENTIRE FRONT END REBUILT. *LN THE DEALER REPLACED THE STEERING DAMPER WITH AN UPDATED ASSEMBLY WHICH REQUIRED DIFFERENT HARDWARE, TO FIX THE PROBLEM. THE CONSUMER FILED A COMPLAINT WITH CHRYSLER FOR REIMBURSEMENT, FOR $336.67. THEY REIMBURSEMENT HIM FOR THE PARTS ONLY. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS, SO THE DEALER DID A COMPLETE EXAMINATION OF THE VEHICLE, AND FOUND ALL 4 BALL JOINTS AND DRAG LINK WERE OUT OF SPECIFICATIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584004April 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, THE CONTACT NOTICED THAT AIR BAG CLOCK SPRING WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000. UPDATED 6/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583998April 21, 2014
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL MY JEEP UP, IT WILL OVERFILL AND SPILL OUT OF THE HOSE AND ONTO THE FENDER. I CAN STOP FOR A COUPLE OF SECONDS BEFORE IT GETS FULL AND ADD GAS SLOWLY AND IT WILL STOP. I WIPE IT OFF EVERY TIME BUT IT STILL LEAVES RESIDUE ON THE FENDER AND SIDE OF MY JEEP. IT ALSO LEAVES A SMALL PUDDLE IN THE GROUND. THIS IS A VERY BAD ISSUE AND NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583773April 20, 2014
AIR BAGS
AIRBAG LIGHT AND CHIME CONTINUES TO COME ON. AFTER RESEARCH, THIS IS AN CLOCKSPRING ISSUES THAT APPARENT ON NUMEROUS JEEP. A RECALL WAS SUBMITTED FOR 2007 MODELS FOR THIS ISSUE, BUT NOT ON 2008 AND NEWER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583712April 19, 2014
AIR BAGS
AIR BAG LIGHT CAME ON WHILE DRIVING. AFTER SOME QUICK INTERNET RESEARCH IT SEEMS THE CLOCK SPRING IN THE STEERING WHEEL OF 2007, 2008, 2009, 2010, 2011 AND 2012 JEEP WRANGLERS FAILS. THIS CAUSES AND OPEN CIRCUIT AND AIR BAG DISABLES. VEHICLES WAS BROUGHT TO JEEP DEALER ON APRIL 19, 2014. DEALER VERIFIED THAT THE CLOCK SPRING WAS BAD AND THERE WAS AN OPEN CIRCUIT TO THE DRIVER AIR BAG. JEEP WOULD NOT ASSIST IN REPLACEMENT OF THE PART SAYING IT WAS WAS NORMAL WEAR AND TEAR ITEM. THIS IS A SAFETY ISSUE AND THERE HAVE BEEN MANY REPORTS OF THIS PART FAILING EARLY IN THE LIFE OF THE VEHICLE. DEALER CHARGED ME $320 PARTS AND LABOR FOR THE REPAIR. I BELIEVE JEEP SHOULD WARRANTY THIS ITEM INDEFINITELY SINCE IT IS EXPENSIVE TO REPAIR AND MOST PEOPLE WILL FOREGO THE REPAIR AND RISK THEIR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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